Same accounts at 2 companies for 3-1/2 and 4-1/2 years.
Posted By: Busy MT'ing on 2005-07-28
In Reply to: in other words, the perfect job! - that doesn't exist, sweety!
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58, AHP/self-taught, trained at hospital 5 years, now with 2 of my own accounts for 10 years, employ
Also worn out 2 keyboards in 4 years. I will never retire. DH will come home some day from work and I'll be slumped over my keyboard. I put in 14 hours a day 7 days a week.
Absolutely better now - own accounts. No more companies for me! nm
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So dump the companies or accounts that won't compensate. (nm)
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I think poster mean have backup accounts with other companies.
Accounts, companies, platforms differ...sm
To my mind, the only true barometer of compensation (aside from benefits) is one single number: What do you make, on average, per hour of labor? By "on average", I mean, for instance, as measured over a period of time such as a week or more.
Think about it: This one number takes into account all of the variances that we see between accounts, companies and platforms when it comes to nonproductive "clerical" demands, dictator variances, quirky site specifics, technical level of the content, sound quality, the usability of the platform, and even work availability.
I've found that those who wish to be paid by the hour are often being overburdened by nonproduction requirements, challenging site specifics (for instance, in one case, over 100 different worktypes with the need to listen to the first part of the report before you knew which template to choose!), or by platforms that are not "transcription-friendly", while those who are happy with production pay are more fortunate in one or more of these regards.
It is so difficult to compare the variables among accounts, companies and platforms individually that you need a single number like this to bring things into focus. That means that an essential question to ask any prospective employer is this:
"On average, how much are people in your company who have my level of experience earning per hour once they learn your system?"
You'll get one of three answers:
1. One that sounds knowledgeable and frank.
2. One that sounds "hedged" or questionable. Probe further. "How sure are you of that number?"...etc.
3. "I don't know." I would run very far and very fast from any company that is so poorly managed that they do not know how their production numbers relate to hours of employee transcription time. Such companies are likely to overhire and to make errors in creating their client teams, and they don't have a handle on the basic business metrics that apply to this industry.
I have had my accounts for 17 years, through
with me because I provide superior quality and they have had it with national services. I have four separate accounts that I have had all these years. I have yet to lose one of them. All of them have tried national services and don't want to go that route. All of them have had bids from other services and stayed with me. So nice that you are wishing failure on me. But don't worry about me; I am doing fine and will continue to do fine. I'm constantly learning and evolving and getting better. I think you people just like to be miserable, because if anyone comes along and tells you it is possible to make money you call them liars. If someone tries to tell you what it takes, you say it's impossible. You can stand someone making a lot more than you and instead of trying to learn from them to see how YOU can do it, you tear them down.  If I thought the way you do, I'd still be working in a hospital MT department making a lot less than I do now. You have already told yourself you can't do it, and as long as that's how you think, that's exactly what your reality is going to be. No one can change that but you.
I've been doing it for years now....with own accounts, can make more $$ than that. nm
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have had own accounts for years, and CPA finally said to incorporate
I did, and really don't see the benefit....although I'm sure he does since he charges me double for my return now; one charge for personal and one for corporate.
I use IChart dictation system through Dictaphone. It is an 800 number that doctors call in and dictate to, and costs about $100 per month. I think it holds something like 1000 minutes which is plenty for me.
Over 20+ years --- 9.5 and 10 cpl (2 companies)
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Does anyone know of companies that hire for physical thearpy work? Many years experience.
nm
How about zillions of accounts. MQ has these accounts so overloaded even the new hires dont have any
work. I would love to read some of these reports and then they expect perfect QA and no blanks. Did they lose their minds completely.
The accounts are old and she keeps her accounts TRUSTING she hired the right MTs
who if in doubt will ask questions regarding reports. No one can find all mistakes in all reports and that is human to have a report with perhaps a typo. You think anyone reads through all the reports of a national company before they get to the hospital? Not a chance. Some random QA is supposed to correct all mistakes? Not hardly. Doctors/dictators make mistakes too. We all do. So do QA people. So the thing is this person hires good people who are trustworthy, the hospital likes the way she does their account and life goes on quite nicely w/o hovering editors/QA people. BTW, who QAs the QA people on your accounts. Ever wonder?
Not all accounts are good accounts. One
That should not be the case. Sounds like you need new accountant with strong knowledge of IC deduction. We save a several thousand on what we pay in taxes based on what I can deduct as at home IC, $2000 off the top for what I pay my child to help with office chores, as an example. The measly 7.xx% I pay that an employer would pay is well worth my independence in being my own boss.
MT companies negotiate with the insurance companies until they get what they want
It is strictly up to the agreement between the employer and the insurance company. Your new employer can tell you what the pre-existing clause is in your new policy. Some require proof of insurance for the past 12 months. It may say something like if a diagnosis has not been made NOR treatment received within the last __ months. Not good when companies negotiate with a pre-existing clause in order to get a lower rate. Better check with your HR with your new company before doing anything. It really gets hairy !
Most companies do no use their only files (HIPAA). They use files provided by other companies, serv
If you can get through the test files, then the sound quality on the actual company files is better. And, the dictation is never as bad as the test files, plus you have QA to help with hard blanks.
Pack years = packs smoked per day x years of smoking - sm
25 pack-years = 25 years of 1 pack a day, or 12-1/2 years of 2 packs a day.
I don't think pack-years applies to someone who smokes only cigars. But I don't know for sure.
I worked for Cbay for 3 years. I was also part of their lay off back many years ago. sm
Even though I got stuck in a lay off era, I still love the company. They paid well then. The people were nice (exception of 1 person) and if I had the opportunity I would go back again. Fortunately (or unfortunately - depending on how u look at it), I have a great paying job right now, so I am not looking for a change. I do know that at one time, they asked management to accept late paychecks, but never sure of the reason why. My check was never late.
I know it used to be 5-10 years back, but the laws changed within the last 2 years. They can only g
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6 years legal then switched to medical 17+ years ago. sm
I don't mind doing legal and will do it now from time to time, but be prepared to be totally bored out of your mind.
At least that's the way I feel. I love to transcribe, learned legal in college, went on to get my paralegal degree, etc., etc., but I did temp work when the kids were younger, which was about 90% medical and I would never go back to legal except for once in a while.
Booooooring.
Only 3 years away from reaching total years for retirement
but if I had to do this and raise a family, would feel exactly like you do. The pay is terrible compared to what I used to make. I work 32 hours a week, hope to be able to continue even after full retirement age. I have worked on VR now and unless places get to where they really do not care about how their reports look, think they will need MTs. I very seldom do a report and it is 100%, just cannot remember 1 like that and most take a lot more editing. Working now because want to, not have to anymore, thank goodness!!
I dumped my ex 20 years ago, but got lucky 13 years ago
It would take me all night and pages and pages to describe what a bad person my ex-husband was. After six years of putting up with his OCD, verbal abuse and alcohol, I left him the house, took the kids (5 and 1) and didn't look back. That was 20 years ago.
I wasn't looking to get married again, but I did. After 13 years I only complain when hubby doesn't see things my way. :)
My older kids, who were 5 and 1 when I left, are married and have kids of their own now. My husband gets the Father's Day cards. Their "real" father sits alone in the perfect little house I left behind and let him have and he drinks himself into oblivion every night because nobody is "perfect" enough, including his kids and his grandkids that he never sees.
Sad, but true. So glad I smartened up and got out of there when I did.
We have been supporting other countries for years and years now.
What is the big deal. Look at your clothes, cars, items in your house. You will see mostly China, India, Indonesia, Pakistan etc., etc. We have not supported our own people like we should have for years now!!!!
Only 2 in 13 years for me. First Edix for 8 and now Webmedx for nearly 5 years. nm
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When I trained, back years and years ago
We did not have spell checking nor the internet (Google for instantaneous help). OMG, how did we do it? We used Correcting Selectrics with the lift-off tape to correct errors- you only had dictionaries, both English and medical, to look up things so yes we did have to learn to spell all those big longgggggggggg words.
MT: 24 years. Same company: 11 years same co. after buyout.
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Grammar Question: 9 years' ago or 9 years ago? *sm*
 I have a terrible time trying to remember this rule! HELP!
Worked inhouse for years and years
Inhouse transcription from 1973 to approximately 1992 and we had no downtime for answering the phones and when the physicians came into the room (or others) needing some assistance, just part of the job. I did not feel bad about doing it then and I dont see why you would either. You don’t realize that probably you are making right now more than if you are outsourced, right? You have hourly salary plus incentive. Guess how many of us have that now? Probably inevitable about outsourcing so I would say just enjoy while you can. The pay our here now sinks further and further. I make, for instance, 4 cents a line for voice recognition and 8 for straight. Now, more complaining?
How many accounts?
My national employer has 19 accounts in my queue, though I rarely work in all of them in a week or a month. Still its too many. I'll often work 5 or 6 accounts in a single shift, despite the promise of a limit of 2 or 3.
This is a terrible business practice. If you are a dedicated MT, it requires extensive time to review account-specific instructions, not to mention being unfamiliar with place and people names associated with the different regions. It is unfair to "quality patient care" to bounce MTs into unfamiliar territory. After all, how quickly and accurately can one transcribe a record when you are overwhelmed with studying your fifth or sixth different set of instructions in less than 4 hours? I believe the substantial amount of MT shuffling is to slow us down--they have overstaffed and its to their benefit to force familiarity with odd accounts so they can do it again next time. They do phase people out of primaries and secondaries and even tertiary accounts once they become proficient. We hear the work is low due to summer slow down, yet they keep sending their "please welcome our newest recruits" memos.
And, yes, I will definitely be searching for a new company very soon.
I have 8 accounts and seriously,
they do run out of work, but I change my work hours. I know if I get on at 6:30 a.m., I will get a decent amount of lines done in about 2 hours time with the normal interruptions of kids. I usually do get back on in the afternoon to try to finish up and there usually is work for me at that time too. I was transferred to Amherst when our office closed. I have been with MQ for 4 years. It just stresses me out that people complain so much about Medquist and it is always the same people. Why not get another job????? Why do they continue to come here and complain about the same thing over and over and over again????? It is the most annoying thing I have ever seen. I agree that we all need to vent, I do too. But why remain at MQ if you are all so unhappy? Maybe finding another job with a different company will make you happy, although it seems like people from every other company are complaining, as well.
15 accounts......
Yes, but it is important that we post this information. I believe, or at least I hope, that the people at the top need to hear this.
The people at the top management levels read this board regularly. They are concerned about the bottom line. Three things affect the bottom line: production, TAT, and quality.
If you have 2-3 accounts, you will have much higher production, much better quality and TAT will be better controlled. You will make more money because you are not wasting time jumping from account to account.
I believe the problem is in middle management. They are the ones putting us on 15 accounts at a time. (I actually had a supervisor who told me she had asked the manager while she was throwing me at every problem account and her answer was...."Tough S---" Unbelievable.
These are only for MT's/accounts that are on DQS
If your account has never been switched to DQS, I don't believe you would receive a check. This somehow pertains to DQS. It appears that the longer your account has been on DQS, the larger your check would be. But this is all a mystery to us MT's. It may also pertain to certain accounts/clients that MQ had misbilled, per the law suits against them. At this point, MQ upper mgmt is keeping very quiet about this check, so can't help but think that it pertains to the overbilling that they had done to some MQ clients -- possibly we were the MT's who were worked on those accounts. BUT YOUR GUESS IS AS GOOD AS MINE about the purpose of the check, other than they had to pay back some monies FOR ONE REASON OR ANOTHER. Will we MT's ever know ????
TOO TOO MANY ON ACCOUNTS
Don't forget to call Human Resources and follow up with a written Employee Complaint with ALL these complaints. They think the complaining is only from an isolated few and won't even take things seriously until the written complaints start to mount up.
Try for your own accounts - How did
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Those of you that have your own accounts, what's the
best way of getting your own accounts? I have one small local account that I got from a newspaper services ad eight years ago. If I had two or three more like this one, I'd be a happy camper. I've mailed postcards and made cold calls with no luck whatsoever. I've even done intro letters with business cards to new providers on the city business license list and in response to help wanted ads. No nibbles there either.
It doesn't even necessarily have to be a local account. It could even be Internet based or via mail/UPS. One guy used to priority mail tapes to me from New York back when I had my virtual assistant/secretarial business.
Any positive suggestions are welcome. Thank you.
New accounts
It is like selling a house or anything, it takes a large volume of people to get one buyer. Even if I am not looking hard, I send out flyers every year or so to keep my name out there -- have a lot of people that are willing to subcontract for me. I also hit the smaller ones sometimes and do the rounds in the medical office buildings by the hospitals. Send flyers out to smaller cities/towns if you are set up for digital as those are the ones that are sometimes looking. Do networking with other MTSO's in your area. I know many in mine and we all network together. A lot of it is being at the right place at the right time as they often just throw our flyers out and that is why you have to keep sending them out. Offer something unique -- I cut apart chart notes and that helped with a couple of accounts. Stupid but they love it. Also accounts that use transcription services -- take them a flyer personally with some cookies -- it does work to get it to the manager's/doctor's desk it really does. I have also offered my own accounts a "finder's fee" if I get an account. Anything works. I have gotten a few through the yellow pages. But it takes time and persistence. One mailing does not usually do it as there are a lot that start up and stop so if they see it once or twice, they remember it. Good luck. Keep your prices fair and offer a good service. Patti
Do 7 different accounts in my
job, 2 programs, and another job with another program. different hospital. Once you get used to an account and work on it regularly, I have found it does not slow me uip to switch from account to account, keeps me in work. Also, no problem with doing way over 1000 lines in 8 hours. But that is just me. I have been at this 21 years. I hear others do have problems and sympathize with them.
As far as QA and their accounts, sm
this company has the best I have worked with. I have no idea what the QA rate is, but they do have the best QA IMHO, so I am assuming they are paid well.
Accounts
Ihave 4 clinics -- one with two Internal Medicine, one with two surgical oncologist, one with a plastic surgeon and hand surgeon and then my psych. Total in all accounts is about 25 hours per week and gives me about $3000 per month. I work 12 to 20 hours additional at a clinic as an employee doing EMR work and that pays me per hour with benefits. Going digital I hope within the next 2-3 months. No health problems yet. Have had accounts from 5 to 18 years.
If you have your own accounts and
do you feel obligated to share whatever work there is with them, even if it's really only enough for you? In my case they have other work that can do but they make more from my work, so they are anxious for any work I have available. It's overflow, so sometimes there is work and sometimes there's not. The amount of work available right now I could easily do myself.
Usually I share whatever I have with them, but right now I have so many bills and really need to do the work/keep the money myself. But I feel bad about doing that. Should I feel bad? My husband says no. He thinks of it strictly in a business sense.
I believe it with your own accounts.
most MTs do not have their own accounts and have to deal with the company's line counting system as well as being paid a very low rate.
Then again, I could never work 60 hours a week (my body just wouldn't allow it) even with my own accounts so this income is definitely not the norm, but having your own account I feel can really put you in control of your income potential. You go girl or guy, don't know.:)
Own accounts
Do a search on this as we extensively discussed this about a week ago. You have to be ready to do all types of accounts using all types of equipment. The more money sounds good but there is a lot of work to it, no relief for time off, a lot of non billable time. You have to realize that if it is just you will be be seeking out either a one to two doctor clinic as that is about all you could handle at first. Most of these smaller clinics use tapes, you print, pick up and deliver. But if you are going to limit yourself to digital only then you need to expore setting up your own FTP site, know how to transfer back and forth and it is usually a larger clinic which would be hard for one person to handle. I think you need to do a little more investigation and there is no "book" to buy it is through a lot of hard work, sweat, tears and perservence that you keep doing your own accounts. Like I said you are sick, no one to do your work and often times the office understands the first time but when you are new, a second time and they look elsewhere. They have a hard time understanding sick children, relatives, power outages, disc failures, etc. until you have built a reputation and rapport with them. Has taken me 20 years to so do. Good luck, use your own common sense and brains and do a flyer, brochure, letter introducing yourself and send them out. It can be done but it take a while to get started and keep going.
Own accounts
Well how did this office contact you? I would get this one under your belt and use them as a stepping stone and a reference and go from there. It works the same in this field as in any other field you want business, you go out and advertise, do flyers, make phone calls, etc. Most will not come to you unless you have been established for years or have an ad in the yellow pages, etc. So start with this one since they have contacted you and go from there.
I am an IC with my own accounts -
I get 17 cpl for transcription and 12 cpl for editing VR, all acute care.
Getting Own Accounts
Hi, I would like some info on where to start in getting my own accounts as in what kind of equipment required, where to begin, etc. Also, what do you charge, etc.
I have 17+ years of transcription experience working for others, want to try something different.
Own accounts
Have had several contacts to me regarding own accounts. I don't mind sharing general information, etc.but please do not ask me for samples of my brochures, flyers, business cards, etc. and ask for a step by step procedure to go through for obtaining your own accounts. I am not a consultant you pay for those fees. If you have been in the business even working for someone else for many years, then you should have a basic idea what is needed with regards to equipment, etc. No one can know you have a service unless you go out and advertise it. Get your name out there and let them know you are available. I am not being mean but I had to do a lot of learning along the as well as time spent in research and development and if you want to do this there is no easy way. Guess I could write a book and sell it. As for rates, if you are working for a small MTSO in your area add on 25 to 35% of what your rate is currently. To me, I would rather start out low and raise in a year or so to get the account, the experience of doing my own clients, etc. Patti
Getting new accounts
Talk to your hospital medical staff coordinator and ask if you can sponsor doughnuts for the doctors lounge on a certain day. You get an estimate of how many dozens you need, pick them up, deliver them to the lounge and then the hospital puts up a board saying the doughnuts are compliments of "XYZ Transcription Service." You leave a stack of brochures and business cards on the table so they get into the hands of the doctors and not the office managers. You'll get business quicker by impressing a doctor than you ever will by impressing an office manager.
The accounts I currently have are *sm*
small and I use a call-in system for them. This account would be quite large. My first thought was to get the account and use a call-in system and switch to something less expensive later on. I find it strange also that they expect the vendor to provide the paper but that is what it says. In regards to what someone else posted, am I allowed to request a copy of the prior bid?
getting accounts
I work as an employee, but have a friend in another state who developed her business by going in person to Dr.'s offices, introducing herself as someone who will do overflow work when their regular Transcriptionist gets behind or goes on vacation, and leaving a business card/flyer. That way she is nice, polite, and doesn't come off as cutthroat. When she does get the call, her work is so professional that many switch to her permanently.
My own accounts
Surgical oncology -- 28 minutes = 568 lines -- 65 minutes with proofing and printing.
Internal Medicine -- 64 minutes - 2 docs -- 950 lines - 2.5 hours
3 Psych consults -- each is over 30 minutes, 400 to 450 lines per consult, 1 to 1.5 hours for each report. Depends on how may tests are done.
With pick up and delivery I put in 8 hours today.
Maybe she has other accounts you know nothing -sm
about and she would have given you one of them. You cannot ask her that is for sure. As for telling her where you went, not sure that is a good idea since it was her client. I hope you are an employee for them and not an IC. She may think your filched her account if she finds out. Also read the find print in your contract with her if you have one, there ususally is a clause about taking work from one of her clients directly yourself (non-compete clause), if so you may have a big can of worms on your hands; I don't think it matters that they approached you when it comes to a non-compete clause. Good luck.
Own accounts
Own accounts have been doing them for 5+years. Lots of saved phrases. Will be doing psych this afternoon and will do probably 1000 to 1200 in 2 to 2 1/2 hours if the reports are 10 to 12 pages each. Just gotta go out there and get your own small office accounts.
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