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SM

Posted By: Speaking of QA! on 2009-06-27
In Reply to: I AM SICK, SICK, SICK AND TIRED - Certainly Anon

Now, first of all I have ran across some WONDERFUL QA people in my time, but some of them are just people on a power trip and that is difficult.


Anyway, speaking of QA..............so on one job I had in the past, the RULE was, the doctor was SUPPOSED to spell the patient name, as there was no way to look this information up.  Now IF the doctor didn't spell that patient's name (Doctors did not spell it more often than not), we were told to give an "INTELLIGENT GUESS" as to how to spell the patient name and type it the way it sounds.  So, my QA person would actually CHANGE MY INTELLIGENT GUESS ON THE NAME SPELLING, I mean what!  That was ridiculous at best!  That is basically saying to me that I am not intelligent enough to guess at a spelling of a name. 


It would be simple things, such as I would spell a woman's name Teresa and she may change it to Theresa.  Just basically her trying to look good I believe, but in all actuality, if the doctor's KNEW we didn't have access to pull up a patient's name and they STILL refuse to spell it, then actually we should have just left it blank, not even a guess, and they could re-read the report and make that "INTELLIGENT GUESS" themselves, since apparently some of us MTs aren't smart enough to guess at a name spelling.


WHEEWWWW, that felt good to let that out, ha ha, thanks for this thread:)




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