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Rude people? I hardly think so. They are some of the nicest people I have ever worked with. sm

Posted By: another THer on 2005-09-06
In Reply to: Bad. Good pay, but bad accounts and rude people - nm

Not just management, but QA as well. No one is rude. They are a very understanding staff. There is one account that is hard but all it takes is getting used to it. Once you are used to it, it is no harder than any other ESL account that you would do anyplace else. I have heard all these things about TH from the archives and I have yet to come across rudeness or any kind of thing that I have read about in the archives. I would definitely pursue them if I were you. I think you will be pleasantly surprised.


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rude people? I would take good pay over polite people any day
Besides that they have never been rude to me and I have been here for almost 2 years. What do you consider a bad account?

I know my account is a little tough, but I am used to it. I am tough!
yep, people are rude

I've had many experiences in fast food with people thinking they can just talk to me any way they please because i'm behind the register and they are having a bad day. 


One place was Dunkin Donuts.  This was my first week on the job (I lasted two weeks).  These drunk girls came in late one night, and thought it would be fun to pick out doughnuts, have me put them in the box, then change their mind.  I was back and forth with this for about 20 minutes, and they were having a good old time.  It was humiliating to say the least.


Another was at Jack in the Box.  Also my first week, they had me on the front counter AND drive through.  That night, unbeknownst to the manager, was the Garth Brooks concert.  It was me and the cook, and a line of cars wrapped around the place and in the front.  Anyways, since it was just me (getting the orders wrong left and right trying to go fast...people are so picky, wanting no pickle or pickle added, they do not know there is no key on the register for that, so I basically winged it)the people had long waits, and a very angry man and his son pull up and give me an ear full...WE'VE BEEN WAITING 20 MINUTES FOR A COKE AND A DIET COKE...just swearing, yelling, and was just in a rage over this.  I tried to apologize, nothing seemed to work, I couldn't calm this guy down.  He slams the money down in my hands, i give him his cokes and throw his change at him running out crying.  That was the last day I did fast food after working at it for about five years.


Working for the public really stinks, and its no wonder people at McDonalds are so darn rude, I really don't blame them!


Look who is rude here? You or People?
//
It is Aranesp...sorry for the rude people. nm
nm
rude city people
I hear you....twice in the past couple of months I have caught two different SUVs driving through the brush our our very well posted private property.  Apparently, they see our property as an off road play land.  It certainly is frustrating.  I hope they put some scratches in their pretty city SUVs.  Wishing for a fence and electric gate or a moat and alligators. 
That's very rude and offensive to many people (nm)
nm
if you live among trashy people, low income people, people w/o goals or direction,
content to just get by, you by default become a part of a group. "people" have decided to group trailer people as trash. that is because there are enough people in that group to earn the title and even if you aren't trash, you are categorized by others. did i think i was trash in lower class neighborhood surrounded by people who drank and fought all weekend? no but i knew i wasn't staying and did not try to pretend that all the fools in the neighborhood were just nice folks who ended up where they were because high horse snobs deemed their neighborhood low class. people for the most part live exactly where they belong because they don't want to educate themselves, they don't mind "trash" around them and they don't want to be bothered trying just a bit hard to extract themselves from that world. they justify everything to themselves i guess saying everyone who doesn't like their lifestyle is a snob and the comedians (Jeff Foxworthy/Chris Rock, etc) who make fun of them are just ill-informed.

As for me, I fought hard to get out and don't even want to look back. It amazes me people stay for generations.
Bad. Good pay, but bad accounts and rude people
stay away IMO
You will run across some pretty rude people around here as you've seen...(sm)
but not everyone is like the one above.  Welcome.  I don't have any of my own clients, but the service I work for recently lost the account I worked on pretty much out of the blue.  It's a real shock to have the work yanked from you like that, and I agree it was pretty cowardly for the wife not to just come out and admit when you directly asked.  I don't know what to tell you but just wanted you to know that you can expect some real nastiness around here at times, but don't let it keep you away.
Yes people can be rude here, including yourself. You just called
x
Wow, I'm glad I'm not a newbie. You people are rude to newbies.
nm
People will be rude, and impose themselves, as long as you allow it. Once you put your foot down, a
It's just that it's too easy to impose on you. You have to stop them, kindly but firmly. I'm working now, and I cannot do that for you. They learn, they learn.
You're rude. That being said... Some people just work alone for a couple doctors and don't
s
It was rude in nature. 'Thanking' people for cherrypicking was uncalled for.
/
No, out east ... lots of rude people running the show, it seems ... sigh. nm

I agree, nasty and rude people lately, where are the grownups is correct in a former post.
I agree with all you said. I come here sometimes just to share thoughts, experiences, and to really help others as it helps me to help. There are some unnecessary, hurtful responses on here. The admin cannot police all and she should not be expected to. Have a little consideration, people, we are all in the same lifeboat here. As for leaving the profession, think about it. I have been tempted many times, have tried working in other fields but totally boring after hearing all that I've heard as an MT. I can't read a non-fiction book as it all seems so shallow and ridiculous to me. For too many years I have shared the lives of people on a real, non-fictional basis through my work. It is an interesting and informative profession and even doctors are amazed at how much information I have  in this little brain of mine. I have on occasion saved many people in my family (including myself) from unnecessary harm or eary intervention. Please think about it before you leave us. As for this board, I llove it except for the nasty posts, but that's life. As we all know, it takes all kinds. Most people here belong in the helping profession. If they're in it for the money, it shows. Character shows up in the positive posts on here. We are, after all, supposed to be in the helping profession, not the kill or be-killed attitude some have. I would say most of us come in here for  knowledge, friendship and just plain sharing. If we have a little laugh once in awhile, it helps, but not when it turns into a cat fight. IMHO, of course!
Yes, I have worked for the same people
At one time or another, you will have where they do not pay right away.  You may have to wait.  It has happened on every single account I do.  I am sure others will agree.  You have to consider holidays as well.  Now I do all clinic work so Mon-Fri hours come into play, but even at a hospital with 24-hour patient care does not mean the administrators give 24-hour support.  I use my savings account for back-up.  I am in a situation however where I do not need benefits and I am not the sole breadwinner in my family.  Just some things to consider.  There are others I'm sure that will admit to the fact that when they are an IC with their own accounts, you must chase your money down.  There are stories also that the IC has never been paid at all for months on end.  If I quit because the pay was late, I would never have any accounts.  Unfortunately when you IC and are not an employee, you almost always get paid last.  They will pay their employees on a regular basis or they will get in trouble with the IRS.  So, which is worse?  Being paid a little late or constantly looking for new accounts?  A new account means you have to put a lot of time in unless you are super-MT and have no problems taking on new accounts with their particular formatting and audio.  That's why so many stick with what they have because there is a learning curve.  JMO. 
I worked at Sonic and people do tip...
usually about $1 back then. I always tip and I tip 1$. I was very young when I worked there, but I had other people working there that had families. Minimum wage isn't anything. Just my opinion though. I also never got snooty though when someone didn't tip me. I think a lot of people don't think to.
Lots of people worked up to it.
They got it going and then used it for maybe 1/2 hour one day. Then used it a bit longer the next and so on, until they were using it exclusively.

Another way is to create a glossary with the stuff in your current Expander so that you get used to using it with familiar phrases. Then you can add to it as you get better. That's what I did. DO use the marker keys though, rather than the spacebar to expand. That takes a bit of getting used to, but it is so worth it later on to be able to get full use of all of IT's features later. :-)

I have worked with people who have requested
to be off certain accounts because of their religious beliefs and not wanting to transcribes procedures they were not comfortable doing, but not because the doctors were too hard.

I personally have almost 30 years in this business and still have trouble with certain docs, but others do them without problem. There is almost always 1 or 2 doctors on an account that nobody wants to do for variosu reasons, but I just stick it out and believe that it will make and has made be a better MT in the long run.
Let me add though, the people there were awesome and very nice!! I wish it would have worked because

I've worked for companies that needed people
specifically to do certain reports.  I have been hired to exclusively do ERs and discharge summaries before.  It wasn't cherry picking either.  They needed someone to catch up their backlog and keep the reports within TAT permanently.  Evidently, other people were cherry picking and bypassing these report types because they're not as good of money makers as Ops or H&Ps.
I do. I've worked closely with these people for years,
nm
I know a lot of people it helped (I worked in a doctor's office) SM
BUT you have to really want to quit before you start it. It doesn't make you want to quit - it just helps you w/ the depression and the withdrawal symptoms that come along w/ quitting. Good luck.
I've had people tell me that I would need to wait to have my questions answered until I worked...

for them.  What???  How would I know if I want to work for them if they don't answer my questions.


Go figure.


I heard they were not nice to work for. Knew people who have worked there and left.
This is secondhand information, but I trust the people that told me this.
so many people was wishy-washy nowadays...love to see people make
a stand for what they believe in...

it is kind of wierd those statements have to be made in the first place but guess we are an ever-transitioning country and are still young. so many different beliefs yet not much tolerance.

I found your post respectful, and right on as to how you feel. it does not seem that difficult to sift through to read and respond to messages someone might not care for...
Just remember that it is not the people on this board who short changed their people and ONLY after
caught did they (after they were suied) make an effort to look good by sending out these checks. Now, think about this--had they done this many years ago when they short changed everyone, that would have been honest. Does it not bother you that only after they know they are under the gun that they are doing this to try and make themselves look good?

I used to work for MQ and I used to like what I did. I never can say I really liked the people that I worked with, but I really think they had some of the best accounts that I have ever come across in the MT industry. I loved working the major teaching hospitals that I did, but that certainly does not mean that I enjoyed being cheated out of pay.

So chill already. People have been cheated, were lied to, and only AFTER they got caught have they tried to return some of the money they robbed us of (as well as cheated their clients).

We all have reasons not to be happy with this company and you go off on us because we are complaining of things like small refund checks of a penny or a few cents or a few hundred dollars and NO WAY to even check to find out if this is correct?

I am sorry you are unhappy all of us thinking that there is still a dead rat in the cellar, but there is still a dead rat in the cellar and nothing will bring the dead rat back.

I would hold no love for a company that I know willingly cheated the very people who helped THEM make money out of their hard-earned money.

Go take a deep breath and think about that.
My people skills are just fine. I just want to hire people who want to work.
I've not been ugly, I've asked questions, legitimate ones.  Please tell me what is wrong with that.  This site is not just for MTs, it is for QA Editors, Supervisors, Service Owners, there's even sections for Billers, Coders, and Nurses.   
2 people to do that amount of work, is she nuts? More like 20+ people - nm
x
Certain people getting raises, certain people not. Guess who is?
Say what you will about unions, the good and the bad. But, one thing they did ensure is a raise, good benefits and that you would have a job in the morning.


Yeah right, OF COURSE! How could there be other people who don't like QA people?
Could only be one.   Hahaha.  Dream on.
I agree, some people will never get it but, then again, what does it say about them as people? Not

.


The nicest thing you can do for someone
when they lose a child (and what my best friend has done for me for 10 years) is to continue to remember. Your friend will always feel sad on the anniversary of their child's death - it is comforting beyond description to know that someone else remembers with you.
ROFL - you are worse than mud on my shoe. Shelly Hendrix is one of the NICEST and KINDEST posters on
on this miserable forum.  He is always willing to lend a hand, help out with a problem, or just plain old encouragement. He's a hard worker for more than 1 company, and he gives focused intelligent summations of these companies. You are a disgrace of an MT to make fun of him here, ROFLOL.  Go ahead and flame me back - you won't bother me at all, but you KNOW in your heart what a creep you are. You can hide from all of us, but not from your own soul.  For shame.
I don't like people
nm
Just so happens there ARE some people who
CAN really produce and NOT cherrypick. GEESH.

Problems come from working with stinky attitudes like yours.
The people....
Did you ever think that what you take as politeness might just be their poor language skills?

Why don't you go over to India and live for awhile - they have half of our MT jobs so you should be able to find work (Healthscribe, Medware). Then, tell us how polite they are.

People are people - just because they live in another culture doesn't make them any better than us or any worse than us. It is the job, working with the public, that wears people down eventually. It is particularly easy to be rude over the phone.
There are people who don't know better, there are people

who need to be at home for whatever reason, a chronic illness, kids, caregiver to sick parents, etc.  Any job is better than no job if you need to eat.  


If there were enough decent paying jobs with honest companies no one would work for the low paying, dishonest companies.  So far I have turned down jobs with MQ because of their actions, quit a job with SS because it is a lowsy company, I have turned down 2 positions with companies that offshore.  Fortunately I got on with a company that paid a decent wage and one that doesn't offshore, though it isn't the great company that it used to be either, but it is a living. 


try something most people have a
problem with and your worth increases .. neurology and ophthalmology for instance.  Most people are afraid of the eye .. wonderful once it becomes second nature.  Oncology is another sought after skill, but takes a lot of work.  Also you might contact M-Tec to take their class in neuro or OAK Horizons .. they are both very good.
That people such as yourself
would quit airing your dirty laundry and asking for advise - and then get all pissy when people give their opinion. After all, that is what you were after right? This is MT Stars, this is NOT a military advice column or posting board. When you open yourself up on a public forum, then be prepared for what follows.

Personally, I think anyone who signs up to defend the country and then turns his back on his duty is HEARTLESS.

The military makes your obligations and consequences VERY clear.
Sure some people do need help..(sm)

The below is an e-mail that I got from a lady who lives in Houston.  These are her observations only, but it sure does make you think about all of the self-righteous out there who really don't understand another person's hesitation in taking many of the people in to our communities.  Some of them come from a whole different kind of mentality.


 


Well...

 

I feel sorry for these people - they have lost everything - they have nothing. I blame their own government at least a bit for not evacuating the ones that were too poor or had no way to evacuate.

 

That being said, it isn't going as well here as the media makes it out to be. Anthony has been down the to the Astrodome as required by the Fire Department, and I went down on Saturday with a friend of mine.

 

The Astrodome holds around 50,000 people - and there aren't that many evacuees down there. There are bathroom facilities, but these people are squatting on the streets, parking lots, and lawns of places down around the astrodome and leaving behind urine and fecal matter. They are throwing trash wherever they are when they finish with it, and quite a few act like we "owe" them something. I can't tell you how many people were bitching about the MRE's that they were being served.

 

As high as gas prices are, I will go out of my way not to have to drive by the Astrodome (my RE's office is about 1 mile from the dome). When you stop at a stop light they come up to your car and beg - and knock on the windows. There have even been reports of some jumping in the backs of pickups and even scratching cars and trucks with knives, if you don't give them money.

 

I know that there are some good people out there, but there are a lot of bad ones too. There are some that were appreciative of the baby formula (breastfeeders - please don't jump on me here) and diapers and coloring books that we were handing out - and some that were bitching about the brand of diapers, the fact that we were only authorized to give out one can of formula per child and that we didn't have a certain kind of bottles. I even had people that refused to take gift cards from Grocery Stores - wanting money instead.

Last night, one of the evacuees was able to score some alcohol somewhere, got drunk and carjacked a car and ran into several parked cars - the police were able to pull him over after a 15 minute chase.

 

And I can't get over the smell of raw sewage in the area of town that most of the evacuees are housed. The plumbing in the toilets are working just fine - but they aren't using it. They are trashing the place.

 

I can't imagine what it must be like for them, having nothing but the clothes on their backs - but I think I would be more appreciative of whatever someone could do for me, instead of griping about what kind of bottles they were giving me to feed my kids with, and that the MRE's were cold.

 

I really have mixed emotions about the whole thing. I feel sorry for the people who couldn't leave, and got stuck in the chaos. I don't have as much sympathy for the ones who could have left, but didn't want to.

 

I am sure I sound like a cold, callous, b****, but I was absolutely amazed at the attitude of most of the evacuees that I was in contact with on Saturday.

Some people believe anything

Evacuees are NOT trashing the Astrodome! You people choose to believe anything. There are enough cameras around the Dome to show how residents are reacting. Security is very tight and strict there right now! As far as "sorry people" that were evacuated, you do NOT know their situation NOR their minds and hearts. My brother was one of the evacuees. He was a student at the New Orleans Baptist Theological Seminary. He lived in Orleans parish just blocks from Ward 9. Most of Ward 9 are very poor people, handicapped and disabled, and yes there are some drug addicts and lawbreakers there. But I bet if you would look in your own neighborhood you would find them there yourself! Some people, if you could crawl out of your own self-righteous world, do not choose to be in the financial shape they are in. Let's see here, I live in NE Mississippi and people's financial status in this community is very poor. Why? Is it because we have women having babies at 15 and no daddies and no desire to better theirselves? NO! It's because our lovely government signed NAFTA and allowed all our manufacturing jobs to be taken away. So what happens to the people? They fall in the cracks!


 


Back to New Orleans. Let me tell you all about the wanting certain things to be donated. A evacuee does not EVEN get to choose what they want. How assinine of you! Do you think they just sit on the streets and wait for handouts? NO! They have to get passes to even leave the Astrodome or any other shelter. It is the Red Cross that is not taking clothing donations and asking for particular donations. My brother went to the Red Cross to get assistance and was told unless they were living in a shelter, they could not help them at this time. Where is the justice in that? We took clothing to the shelter here in MS and was told to take it back home because they didn't have the time to sort through it. They said that was the job of the Salvation Army. ALSO, our area churches wanted to adopt families and take care of them. Out of 300 families, 50 were given homes to stay in. Last Thursday, we were told by the Red Cross unless we could take them all, we could have none! It had to be the evacuee to approach us and ask, they would not allow us to come in and get families because they said it would only stir up strife. The Red Cross needs some serious reorganization! They have infuriated me!!!


 


So before you get on your high and pious throne discrediting ANYONE, why don't you come on down here in our area and just try living in the situations that are going on right now. Life is very difficult for most of those people. They have lost all of their livelihood and have no hope for the moment. It's only when loving, kind people with caliber that you do not seem to possess, try to help those that are less fortunate!


BECAUSE OF PEOPLE LIKE YOU
I get the garbage every darn day.  You people bite the big one and not well.
BECAUSE OF PEOPLE LIKE YOU
I get the garbage every darn day.  You people bite the big one and not well.
Why are you trying to tell people
what to say? If you would look at the start of the post, MQLOVER was trying to help. People were coming down on her and she became defensive, rightfully so.
Why are you using other people's
initials. You don't use my initials just because you are replyig to me. Use your own name. You confuse people by doing this. Why are you doing this? Are you new to this board?
Look, people,
I am saying I have missed her and other people on this board. It is extremely sincere. xx oo
exactly what would you like to have done? People would need to know what they were (sm
walking out for. 
Wow, some people
are really dumb. It kind of is a shame. How are we getting screwed more with the new plan? Your logic is coming from a tiny mind. Please, leave MQ. You are the MT that is giving the other MTs a bad name. Go work for MT Tards. I bet you will get a job there hands down.
Why is it that people in this....sm
industry get upset when pay scales aren't posted in ads when with most jobs pay scales aren't posted for any industry?