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Rigid/Fickle QA standards

Posted By: It won't be just You without Your Help on 2009-04-24
In Reply to: Thanks for your reply...sm - Just Me

Would you please say which company did this?

I think it's somewhat standard practice at the nationals to allow up to a month of full QA for experienced MTs, and back in the day when I was a newbie (20+ years ago), I was on full listen for almost 90 days.

To expect you to digest ALL of that new information in one day is completely UNREASONABLE!!!! (yes, I just shouted the word UNREASONABLE!!!)


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Maybe just means not rigid? (nm)
(nm)
You really need to ask for standards,
examples, proof. Any company worth its salt should be able to provide you with standards for scoring and reports that have been scored, preferably against AAMT standards (sorry, anti-AAMT folks, but someone has to create standards). Better yet, post the name of the company and I'll bet they wake up and get a little more proactive!
Standards...
If you just name your "standard" report an abbrev, like Metropolitan Memorial Dr. Smith's Echo...MetroMemSmithEcho (I don't know if it's case sensitive or not) you should be able to make that work...if you try to "save" it as a "standard" it won't "keep."  I think you have to have certain "rights" in DEP to be able to create/modify a "standard."  Please let me know if this works!
standards not the same
If standards are exactly the same for working at home vs. going OUT to work, does that mean you dress the exact same way, only take one coffee break and half hour for lunch? Would you also be working in the evening like we do at home? I think not! One of the big advantages of working at home is that we can sit there in our comfy bathrobes, have a glass of wine, tie our kids' shoes, drop in a load of laundry, listen to a CD, watch TV, take time out to walk the dog. We are not in a public place like a laboratory or dry cleaners. We are in our own homes and entitled to do what we want as long as we are turning out work of good quality. OK, I feel better now. My wine glass is chillin in the freezer and the Chardonnay is about to be uncorked. Ciao ladies. And let's stop all the bickering. There are so many other really sad problems in the world!!!
do you get a lot of standards? That's
281 lines an hour. That's great. Yesterday I did 144 lines an hour. I don't get standards, have lousy dictators because I won't do ASR reports. You must have really good dictators and long reports. How do you do it?
Standards

It's definitely a good thing to have standards.  I'm addicted to Judge Judy and I'm amazed at how many women are taken in by free-loading men.  Far better to be lonely than to get hooked up with one of those.  OTOH if your standards are honesty, integrity and faithfulness, that's  good but if you start adding on must look a certain way, have a certain kind of job, no smoking and the list could go on forever, then the fact is:  There is probably no one out there for you.  So quit "looking," get out of the pity party (pity parties are VERY lonely)  and start moving.  Take yourself where other single people in your age group go and are likely to have interests similar to yours, with the objective of just enjoying life in general.  You may be surprised at the people you'll meet  who also have standards.


Oh and keep the standards/normals for themselves

Willow...re standards
There is a way to edit them once you have saved them but it is a major pain, you have to click on the entry with your mouse and then scroll through and click "modify" when you're done. But it is such a pain that I never do it that way with a long block of text because you can only see one line at a time. If I want to change something, let's say, a ROS template, I just go to a blank screen, type the short form to get the expansion, edit it from there, then block it and re-save it. Just remember to delete the one you don't want. Does that make sense? It's the quickest way I have found to modify something once you have already saved it. It could be much more efficient if they wanted to make it that way but oh well!!!
Privacy standards?
Who actually do you contact to report a breech of privacy standards in this business?  I probably should know this by now, but I don't. 
Same here...lots of standards
x
Obviously they have much looser standards
In India and elsewhere. Our records should be kept onshore to protect our patients against myriad abuses. That is a no brainer.
Has anyone been able to transfer their normals/standards from
nm
do you get a lot of standards with your regular dictation?
I used to make $25 before going on DQS, now struggle to make $12 or so. Do you sit 3-1/4 hours straight? I can't do that, everything starts to hurt after about an hour.
Not quite. I wasn't referring to the standards

we can use with ctrl-S.  In the expander, isn't there a standard capability?  I think what I wanted to do was save a report using that.  The report did save, but then I wanted to edit it, because I really just wanted ROS and PE.  I was doing H&Ps and she kept (very wordy) saying the same thing over and over and over.  But once I saved it I wanted to edit out the parts I didn't need and I couldn't do it, didn't know how to do it.


Does that make sense to you?  With MTs or Legacy once you saved or created your normal you could edit it.  Is it possible? 


Any help is much appreciated.  Sorry for any typos, it is so way past my bedtime!


Min QA standards - is there anyplace where these are published
I am wondering if there is some reference or expert source that holds a QA minimum standard. I understand the industry standard is 98% or better, but is this actually in print somewhere? 
Test who decides the standards

Who decides what is correct and what is not or are you just talking about medical terminology?  As far as I am concerned the BOS is just bologna or baloney.  Who decides the standards?  I can understand medical terminology but to decide how to type a date -- October 21, 2006 or 10-21-06 or 10/21/06 because they think it is correct one way but your account wants the other -- are any of them really incorrect as long as you are consistent throughout the report.  I know that there are a lot of people that do not do a good job and I think that a medical terminology test would weed some of those out but as the Book of Style, I don't agree with that and never will.   I have more of a problem with people who want the money but do not want to work or do the work in the time frame given, have more sick days that work days, and could care less that it is your name that is out there. This occupation is not like an x-ray technician that gets a certification, there are not several ways to take the x-ray and a group of people decide which one is correct and which one is not.   I have received better work from an IC that has self taught herself and had me mentor than one that has a CMT behind her name.   Anyway my two cents worth for a beautiful Sunday afternoon here in Oregon.  Patti


 


There have to be guidelines and standards in place
for every profession, including MT. While I don't like the AAMT or agree with some of its new ways, there has to be something in place for all MTs to go by so they are all on the same page. The only way to bring real professionalism back to the field is by mandatory certification or a license to practice MT. There are way too many inexperiences terrible MTs out there ruining all of our reputations! And I for one am tired of it.
lines/hour standards (sm)

What would you say is the "industry standard" for line counts in an 8-hour work day?   Where do some of the companies want you to be?   150 lines per hour?  200 lines per hour?   More? Less?


Just curious since I've been out of the loop for a while.   Thanks.


If they really wanted to establish standards,
They would provide the book for free or at nominal cost so that all MTs had access and could get familiarized with it. Since not, I'd say they just want to make more $$.

There are some good folks who are trying to start an open source MT style guide. That's something I could get behind!

http://style.mtreference.com/tiki-index.php
isnt that funny? Even with industry standards, there are so many
x
By today's appallingly lax MT standards, I suppose a few -
:D MT as a profession is turning into such a JOKE, isn't it?
Not having standards hurts. Some work types just (sm)
don't add up line wise as quick as others. For me Ops are the best line count, consults and discharge summaries are killers.
Retired or retarded? Anyone can retire if they set their life standards low enough
BUt if you think sitting on the couch pointing fingers at how bad the government is constitutes a wonderful successful life, good for you!

I'm not the one complaining about how bad things are, YOU are!

By the way, precious. I don't have to work, I want to, and am no longer an MT because I've gotten an education and moved on to a productive life with goals that stretch beyond the living room and the computer room.

Get over yourself. No one is impressed because your life certainly does not sound impressive in the least.


Most companies draw from the AAMT's standards and guidelines.
nm
Standard minimum production standards is usually 150 lines per hour ...

You can compute from that.


Hope this helps.