Reliable Internet Service

• Reliable Internet Service? Currently using Earthlink and very unhappy. - Trixie
  • Cox offers a "basic" cable internet; it's the same and half the price as the other one they - sm
    • I started with the higher priced one... sm - Becky
  • Reliable Internet Service - sienna
  • I've used Cox (now Suddenlink)... sm - Becky
    • new Cox user need help sm - speedqueen
      • Please see message... - Becky
      • PS on Cox service - Speedqueen

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I am feeling totally frustrated. 

I was using Vonage with little problems, but switched back to AT&T Call Vantage 'cause is was $20 less and I was supposed to get a second phone line. Well, never got the second line and I've had problem after problem. The main problem is with the Express Enterprise system that I call into "communicating" with my C-phone. Sometimes the call is disconnected. Sometimes it doesn't "hear" the key pad when I press the numbers (i.e. to sign off on a report). Sometimes it will suddenly rewind to the beginning of a report.

I thought the problem was on my end, so I shelled out $$$ to replace the foot pedal, headset, and C-phone ... nope, that didn't solve the problem. Called AT&T and they said the problem was with the DSL line. Had that tested and was told it was working correctly. Purchased another DSL modem (another $100) and that didn't solve the problem.

Called AT&T for tech support and they said "The C-phone is not supported." Well, gee, it was before!!!

Anyway, you can see why I'm grumping.

Is there *ANY* service out there which won't kill my wallet but won't give me the problems I'm having. Again, Vonage was pretty good, but it still was quirkly, and it cost $65/month. A dial-up service (www.onesuite.com) is terrific (no problems), but it's 2.9 cents per minute, which will be $200-300 per month. Don't want to spend that. And AT&T .... yuk!!!

I'm open to any and all suggestions. What's reliable without breaking the budget?

If I can remember correctly, I was once told that you needed their internet service - which I do not need nor want - just want to get rid of my expensive land line.

Thanks!

I am looking into this and didn't realize how many different companies are out there.  Who do you use, and are you happy with the service? Thanks!  LLHS

I am going to be moving to an area where high speed broadband and DSL are not available - and the company I work for, as well as most other companies that I have seen on the jobseekers forum require one of these types of internet service - does anyone have any idea of how I can either get around this or of any companies that do not require these - and perhaps can use satellite or some other type where a "receiver" is placed on your roof that picks up a radio transmission.  That is the only type service available there.  I have heard from one Transcriptionist that said AT&T could perhaps install a "pole" in my yard for around $400 in order to get their DSL and I am going to check on that - but otherwise - I need help with this - and my options are running out.  I have been an MT for 15 years and worked at home for most of those years - I cannot imagine doing anything else - but this move is for my husband's business - so I'm stuck as far as where I can move.  Any information would be appreciated - either emailed or on this board.  thanks

kat

I recently looked into this subject myself.  If you have Verizon available in your area, you can purchase a plan at about $55.00 per month with a two-year contract.  You will receive a card that you can insert into your laptop, which will provide you with unlimited Internet access at the speed of DSL.  As far as I know, there are no other cell service providers that have come up with this type of card yet, but I'm sure it's bound to happen in the future.  Another option is to purchase a satellite telephone and phone cards as you go along, but the cards are really outrageous in price.  One last thing that I would suggest is that you phone cell providers in your area to see if they have any technical gadgets you could attach to the cell phone for Internet access.  Many of the satellite phone companies have separate packages you can buy, which can be attached to laptops or PDAs.  I also have a TracPhone, so I know it does not come with hardware that will do the trick.

Good luck to you in setting everything up.  With the way that technology is moving, I'm sure there must be a way to accomplish what you want. 

keep track of and will just be a different department. 

It looks like we will work out details over the next 6 months, talking with community college program directors as well as a few of the distance-learning course leaders to work on the recruiting end.

We will train current staff to mentor if they would like to do so and want to work in the office.

We are still working on production requirements, goals to set, pay, benefits and other fine details but we have 6 months to get it all in place with three months to pull it together after that with a tentative start date of 09/01/06.  We need to build the building as well, although that is already at the blueprint stage in a spot next to our current office. 

We did not want to cause flames and bashing by listing the company name as there are always so many negative people on this site, but we are national with over 200 transcriptionists, located outside of Chicago (40 miles west) and have the best team of transcriptionists around!

We will have an "official" announcement after the first of the new year. 

Thank you for all of your feedback and suggestions!

where the MTSO promises work anywhere from p.r.n. to asking how much can you take on?  I understand this business waxes and wanes, but sometimes it is just easier to give one IC one particular dictator to be responsible for and then if more help is needed ask if that IC has the time to help.

Another option is to make sure the IC is aware of how many minutes she/he will be receiving.  I have had that happen as well where I thought I was getting say 15 minutes, and then was given 60 minutes.  By the way, your higher pay rate is great because most small MTSOs only are willing to pay 7 cpl. 

I like to learn accounts sometimes just to offer vacation, illnesses, etc.  Please feel free to e-mail me if you are in a bind, and I can provide you with my resume.  I have many, many years of experience in a lot of different specialties and am also flexible in regard to volume.  I also tend to offer Sundays as an option since my work week runs Sunday to Thursday. 

taken from their site (I especially like about the outsourcing and 'robot transcriptionist' : 

I have seen discussions about this on these boards and I was wondering just how reliable is it.  I currently have Vonage which is costing me 30 bucks a month.  I've heard a lot about Magic Jack and unlimited long distance and it would save me a bundle in the long run; however, I don't want to ditch Vonage because it works great.

Mind you, I don't use my Vonage line for transcribing.  It is strictly my business/personal telephone voice calls only.  I found there is a lag when using my C-phone with Vonage that drives me nuts.  I have DSL through the local phone company and so have an analog phone line through them.  That is the phone line I use for my fax machine, transcribing, etc. 

I'm looking for a way to trim some of the fat off my home office budget.  I need/want two phone lines period.  I won't have it any other way.  I didn't sign a new cell phone contract in lieu of a prepaid cell phone.  At this point, I have a new job with a hospital and I won't need to be using a C-phone.  Everything is digital and through the PC. 

So here's the short answer - is Magic Jack reliable and functional?

and as I know it, Home Depot does not use *subcontractors*..........

Home Depot all the way!!!