QAing
Posted By: QA2 on 2008-03-08
In Reply to: Doing QA is a thankless job SM - frmr QA
Yes it is pretty much a thankless job but then so is every other job. Im fortunate to work with a great bunch of MTs. I send feedback, if they want it and want to learn thats great. If they don't want it and could care less, thats fine also, its their choice. I don't hear too many thank you's but when I see improvement in their work or things they have learned that they didn't know previously thats enough thanks for me. When you see the group as a whole score 98% or better on QA, then you know you've done your job. Thats what its all about, whatever makes you happy, not what makes other people happy or basing job satisfaction on thank you's. There are limits to my typing abilities these days due to doing so much of it for so long, at times working 2 jobs, so this has been a great alternative.
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QAing
You know what?
If the dictations were not so crappy, maybe the whole OAing would be obsolete. This would save a lot of money and the MTs would be paid better.
Ooops!
QAing...
'Oh, sorry, grammar police,....but you did call people stupid.'
In 1 sentence THREE punctuation errors, what do you call this?
Unqualified.
so, if your employer is QAing
production and quality are high, why wouldn't they be able to judge your ability without being certified by AAMT who has sold their soul to large transcription companies like Medquist who offshore?
I have been QAing for about 18 months (sm)
and I average about 500 lines per hour - BUT - it's mostly clinic work, easy docs, same MTs, and super, SUPER slick software. I also use a foot pedal and move through document with a mouse. I sometimes read from the bottom up and group my docs and do all one doctor at one time if possible. I also do my more difficult doctors in the morning and the easy ones in the late afternoon or evening - if I have this option. I keep notes on common errors certain MTs make. I also don't struggle with blanks - I figure the MT has given it her best effort so I listen 2-3 more times and then just leave it if I cannot figure it out. It took me almost a year to get to this point but it was well worth it. Best of luck to you!
Should be spelled and embarrassed. Where are you QAing?
nm
But QAing requires much more knowledge
and experience than VR editing. They can hire newbies to do VR editing, but not QA.
QAing isn't just about medical terminology. QAs have
years of experience in the MT industry & have to know the BOS inside and out, years of experience with all different accents, etc. This is no different than when nurses assume just because they know medical terminology that they can do our jobs. There's a lot more to it than that.
Just point out the errors and duck. No win situation QAing anyone. MTs hate correction.
Sad, but true, and sooooooooooooooooooooo depressing for those of us who QA. There is no nice way to point out errors - believe me, I've tried it all. Smiley faces - trying to be kind, humorous, self deprecating - nothing works if they are one of "those" MTs who just do not take correction at all. MTs either own their mistakes, or they freak.
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