QA scoring...sm

Posted By: Editor on 2005-08-03
In Reply to: Have any of you editors ever scored anyone at a negative 27% before? - OH MY!!

While each company uses their personal standards for QA based on client preferences, etc., that is immensely low. Do you know how each error is weighted, did you have a lot of client complaints or critical errors that dragged you down (drugs, allergies, doc names)? To score that low on any calculation....you would have to be missing something HUGE.....spellcheck, not looking up anything on any report typed, breaking client preferences over and over, etc....it would take a lot of weighed errors.

IF you know how the QA is scored, refigure, maybe they calculated wrong. If you do not...you SHOULD KNOW!! Find out!

A "don't know what to say" is NOT any kind of helpful feedback if you enjoy you job and you do have the right to ask for help and an explanation of errors marked you do not understand!!!!

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Have any of you editors ever scored anyone at a negative 27% before? - OH MY!!
- An update and to answer some of these questions... - sm
  - Maybe psych is just not her cup of tea! Maybe she should - ExpMT
    - I would be quick to say psych wasn't her thing if the basic English was a problem for her as well - major headache
      - That should be wasn't a problem for her..see got me all messed up now!! - gonna scream
  - I love psych, and I have experience, too. - Want a quality MT?
    - I have no say in it LOL. I think I am going to take it over. - nm
- Just curious - Dano
  - But its also not QAs fault. We are not trainers in most companies - we simply QA and correct errors, - MQDocQ
    - Of course you are right sm - Dano
- QA scoring...sm - Editor
  - I would rather not respond to your questions, as your tone seems a little angry - rather than helpful.
  - I believe the original poster is the one doing the scoring, and she is SHOCKED at how low the score - QA2
    - As a former QA manager, I've done this. - sm
      - Betcha they would sure fire someone for not meeting production! nm - scooterdoo
        You're right. They do. - nm
      - I've seen this too (sm) - anon
      - Probably the same wimp company I'm with. My title is QA, but I'm not allowed to do my job! - QA2
        what wimp company are you with and what part of job won't they let you do? - just curious

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I believe the original poster is the one doing the scoring, and she is SHOCKED at how low the score
is for the MT, and she doesn't even know what to say to the MT under comments. I can certainly relate - lately, its abysmal in my company. How, oh how, do these MTs get hired? To me, that is the BIGGEST mystery.

AAMT has wonderful resources on their site. QA Primer and scoring guidelines (and explanations)
nm