QA audits
Posted By: mh on 2009-05-05
In Reply to: QA Audits - ZippyMT
I quit over this. The QA's were not together on anything, one would mark something wrong and another one would okay it. I did not have to put up with this silliness. I agree, it did not make a bit of difference and they were wrong so much of the time. mh
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QA Audits
Would like to vent a bit about QA audits. I understand the need for QA but to ding people for leaving out a word that does not make or break a report and then allowing whole paragraphs to be deleted because that is the "form" the company prefers is hypocritical to me.
Monthly audits = QA score. sm
Usually companies audit your work monthly. They will pull 5 or 10 reports you have transcribed and do a random QA check on them. If you have critical errors, they will deduct whole points, noncritical errors usually a half point.
If you total QA score is below 98% three or more times in a row, some companies will do what they can to help you, put you back on QA review for a while so every report will go to QA. Other companies may just fire you or let you go.
Is this the answer your were looking for?
If Joint Commission audits and finds "patient care" errors it can result in very...
...serious fines and repercussions.
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