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Serving Over 20,000 US Medical Transcriptionists

QA, 2750/monthly, salaried, excellent benefits-no complaints here.

Posted By: Anon on 2005-08-21
In Reply to: What company are you currently at, what is your base - please share!!!

Was a long time coming though.


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I would say if you are salaried, you do what they want you to do - nm
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Hourly/Salaried
I worked at a company that paid hourly to some employees (mostly secretaries, etc.) and they were required to pay us overtime.  Now your salaried employees or those considered "management" are salaried employees thus exempt from OT.  They normally make much more as well.  For example, I worked in the finance dept., which is known for OT.  I worked 60 hour weeks and made over $56k, but my base salary was just over $37k ($18/hour or 27/hour OT).  Our bottom level accountants made approximately $75k yearly (and they worked more than I did!).  Make sense?
That was with full benefits, which are the same benefits as an in-office employee for the QA staff..
However, I hear that their current QA staff are being asked to reach numbers that are out of sight and goals are basically impossible.
IC positions offer no benefits, employee positions off full benefits, so if you do not need
benefits, then IC would be best.
Complaints
Human responses states that they do not know of many problems because only isolated complaints are coming in.  Everyone with complaints needs to contact HR and follow it up with an Employee Complaint form found on the MQ QNET web site.
I have ATT/SBC DSL and have no complaints.

I have had on one problem with it.  For about a week, I would lose my connection for a few minutes everytime the telephone would ring.  I eventually called them and they corrected the problem the same day I called.  Other than that it has been perfect, nice customer service. 


I had Earthlink previously and hated it.  Customer service was horrible, foreigners everytime I called, which was often.


As I go. That is the only way. No complaints so far.
x
Monthly fee
Is there a monthly fee when you use it through your phone?  I can use my phone but I have to set up internet service and its $60 a month.  I work at the inlaws cottage but they have high speed internet.
With all the complaints sm

about not making enough money (and I agree that wages are getting really bad), how many folks that are complaining have less than 5 years experience.  Five years is the minimum, in my opinion, that ANYONE should have before attempting to do any kind of MT at home.  It takes at least that amount of time to feel comfortable with acute care.  Even after five years, when you start working at home, by yourself, isolated from other MTs, it is very difficult.


Years ago, it use to be  mandatory you had 5 years in-house before a national or anyone else would hire you to work at home.


The "troublemakers" in this industry are the so-called schools who have come on the scene making big promises about huge yearly incomes after 3-6 months training!  It takes years and years of active MT to be able to feel comfortable working at home and be comfortable with all or nearly all work types. 


The attitude of not wanting to do OPs or other type reports, or ESLs or bad dictators, etc. etc is one of the things killing our credibility..  This is not about PRODUCTION!   This is about patient care!


If an MT wants to only do what suits that MT, i.e. certain work types to make more money, then the person is in the wrong business.  I am sure I am going to get flamed over this, but I don't care.  I am sick to death of hearing the complaining about dictators, job types, work hours, etc.  If you are a MT, especially IC, you work when the work is there, you get all kinds of stuff and you take the good with the bad and you work long hours.  Its a part of the job!


If you have less than five years experience and you are just starting to work at home, coming out of in-house setting, then you are a BEGINNING IC and you will be offered bottom wages.  But, if you prove yourself, hopefully, eventually your employer will pay you more.  If that employer does not, then you can go to another employer, with your experience and try to get more pay.  If you think coming out of school and demanding top wages or working 3-4 years, esepcially NOT in acute care and getting top wages is possible, it is NOT.


I am also sick of those knocking those of us who have years and years of experience doing what I call "hard time" in this business.  We have done it, we leraned our trade and we can make the money.  You have to come up the same way.


Now I will sit back and wait for the fall-out, I am sure it will happen!


 


I thought the complaints were what the
MTSOs were paying their MTs or "MLSs"; not what THEY were charging.  Most people have not known what MTSOs are charging any account.  Again, the problem has been the pay received by the MTs.  So you see, if MQ is charging 20 cpl and paying their MTs what, 8 to 11 cpl; seems to me MQ or any other MTSO charging those rates would have room to increase the pay to those who are making money for them, don't you think??? 
And they don't hammer you with complaints (sm)

because you typed "an" instead of "and"?


Guess I worked for some real b*****. 


monthly earnings
I'm new to this board, just found it today, and have been *so* depressed with what I've been reading in regards to line counts and rates you all are being paid. I've been an IC for 15 plus years, transcribing for about 23 years now. I charge by gross lines, 12 cents a line, max 70 characters possible on a line. I make okay money, averaging between $3000 and $4000 a month, with three good dictators, and I live on the West Coast. I could easily make more if I turned off the TV when transcribing and didn't take time off to be at the kids' sporting events. Before I got married, I easily made $55-60K a year, before expenses, but taxes killed me  so I backed off a bit. (This was before the elaborate Expander programs.) Ladies, the money is out there. You just have to find the right accounts!!
My husband is hot !!- No complaints!
Now my first husband was another story. . . .
So far, I have had no complaints on my end or from anyone I am talking to. nm
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Monthly fees
May I ask which carrier this is through?  I have ATT and to use my laptop I can hook it up through my phone with a USB cable but in order to get on the internet I would have to buy the data package for $59.99 a month. Thanks, we do a lot of traveling in the summer.
Online complaints
You might want to review this site if you're thinking of having it done.

http://www.infomercialscams.com/scams/lifestyle_lift_complaints
I make 7.5 CPL and earn over $4K monthly
Maybe to you that's not a decent wage, or maybe you're not as fast. I don't know. But this IS production-based work. So type more and earn more. I think I clear about 14,000 lines in a 40-hour work week and I bring TAKE HOME about $4K a month. To ME that's good money. Maybe I'm stupid. I know people that earn much more (are much faster than I) at 7.5 CPL. Call me dumb, but I think that's good take home.
Jennifer, recognized your name from MT Monthly
I enjoyed the publication and have referred several MTs your way for ROS through the years. Hope all is well with you.
Not long ago nothing but complaints about no work at MDI-FL.
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Try the FDA website. Updated monthly.
FDA.gov
submit invoice monthly, get ck
x
I used to call it Monthly Martha or
Nasty Nancy. Anyway, I can't help you on that. I had a hysterectomy and plenty of those awful hot flashes. I would just be sitting there and whoosh, I felt like I was in a sauna and had to go outside no matter where I was. I would just seem to get severely claustrophobic and have to leave for 10 minutes, then I was fine. It does get better.
people, we see many complaints of dictators
nm
that co helps biz deal w/complaints...
Thx for the link, but I noticed this on their 'About Us' page:
"It was established to help companies meet government compliance requirements and safeguard corporate integrity."
They note on another page that they were established to assist companies handle complaints and compliance issues.
I wonder if there is a site that lists contacts that employees can go to with violations; I'm sure that the Fed Govt has departments for different violations where employees can go.
I thought that Medicare and Medicaid used to have a program similar to the IRS' program wherein they reward people who bring violations to their attention by giving them a percentage portion of the amount recovered, including fines (which are STEEP for companies who get caught violating laws and regs.)
Just curious. Would love to have contact info for reporting different issues that they would also assist the 'little guy' right wrongs against them...


Monthly Prescribing Reference SM
http://www.prescribingreference.com/
Monthly audits = QA score. sm
Usually companies audit your work monthly. They will pull 5 or 10 reports you have transcribed and do a random QA check on them. If you have critical errors, they will deduct whole points, noncritical errors usually a half point.

If you total QA score is below 98% three or more times in a row, some companies will do what they can to help you, put you back on QA review for a while so every report will go to QA. Other companies may just fire you or let you go.

Is this the answer your were looking for?

relative newbie, but no complaints here

I started out brand spanking new in October 2007 working at home.   I hadn't even finished my on line program yet, but I needed to pay the mortgage.  I got very lucky to find a company fairly quickly that would hire newbies.  Pay sucked, but I knew that going in.  I didn't know how bad it sucked at the time - I was just ecstatic to have a job.


I knew then and I know now that I'm never going to get rich in this profession.  I knew at the very beginning that I was not going to make a lot of money right away.  I didn't.  I was lucky if I averaged $5 an hour.  I also knew that I had to stick with it and get my experience in with a company that was willing to work with me and then I could move on to another, better paying job when I was a little more comfortable.  I did a lot of research about this going in and if there was a company or an on line school that promised a lot of money right off the bat, I skipped right by that one.  I'm sensible enough to know that's a load of horse hockey.


I love what I do.  For the most part I enjoy the posters on this forum.  Even the Negative Nancys.  That just makes me work that much harder to do well so I can prove to myself that it can be done and I haven't made a mistake in learning how to do this.


As to starting a separate positive only forum/board. It can be done.  It's fairly easy, as a matter of fact - and free.   It would be separate from MT Stars, which means this thread and/or message is probably going to get poofed. 


I'm happy to set it up, though, if y'all are serious.  Feel free to e mail me.


I'm in the NE, my friends and coworkers are in the NE, and these constant complaints are just bog
There is always work as long as one isn't a "queen".  The only MTs who are running out of work refuse back-up accounts, won't type outside of their "box" - i.e. specific hours like 9 am to 11 am, and won't work any daily variation without bonuses dangled in front of them.  Otherwise, all of us are fine - hustling, busy, learning new accounts and basically working!!  The offices all have phone #s and real live people answer the phones, etc. The drama these 2 or 3 ladies daily report on just doesn't exist.  For months, one was always screaming the Indians were getting her work. She just KNEW it was the Indians - no other explanation. Well, she found that was wrong and never mentioned a word of apology or clarification. Then it was VR taking all her work, or the phantom cherry pickers.  Its simply the talented MTs who are learning back-up accounts and learning them well!  But to hear these women rag on, you'd think it was doom and gloom, which just ain't so!
Does anyone have the website for Monthly Prescribing Reference? Thanks. nm
xx
Listen dont believe that. There are a lot more than isolated complaints. MQ wants you to think that.
You know, the old you are the only one BS they give. Dont believe they are isolated for one minute. They lie to put you off the track that way. That is the MQ WAY.
I looked up their web site and posted under complaints
Whether they do anything or not is another thing, but just MAYBE if they get enough complaints, they might. I suggested that when they go out to check out a facility they actually LISTEN to some of the dictation these foreigners are putting out. I told them I had many years of experience but it was becoming almost impossible for me to do my job because of them. I decided it would not hurt and like I said, just MAYBE somebody will start taking notice.
This is cool...ShortHand offers monthly SM

subscriptions.  I have a free trial right now and was worried I wouldn't have the whole $99 after my trial, but I can buy a subscription and save for another month!  That's so cool!  I didn't know they did that.  Didn't know if others knew, so thought I'd share. :)


Chickadee


Were you thinking of MT Monthly.....see link inside
xx
Checked the BBB and got "unstatisfactory for not responding to complaints"
In my contract, it states that if I don't finish out the two weeks after giving notice, that they will not pay the last check (which is basically everything I have made!)... total it is only about 500.00 for the two months.  BBB is a good idea though.  I think I'll do that.  I know this has happened to other people, and its SO frustrating because this was my first job.  They are preying on new grads, and now I don't have a job!  At least I got some practice and got better though.
The Monthly Emesis is clever! :) no message
:0
I do all my standard maintenance religiously at least monthly. sm
Thinks like Diskclean and Defrag.  Keeping all those temporary Intervet files off your computer makes a huge difference in performance.  I have McAfee because it comes with my Comcast service.  Used to have Norton -- hated it because it made my computer do all sorts of weird things, and then had a he!! of a time trying to uninstall it.  I have an MQ computer that I have had for over 3 years and a couple of months ago it started running really slow, no matter what I did to it.  So I called tech,support thinking maybe I needed a new one, and they suggested a free antispyware called Superantispyware, so I downloaded it and run it regularly and it has made a marked improvement.
Okay - to make it simple, what's your monthly takehome pay?
Mine is $1600/month. Assuming I worked 5 days a week (which I dont... I work 6 to 6-1/2), and 8 hours a day (I dont - I work 10-12), it would be $10 an hour. Where in this country is that a good wage? Working my average week, and my average hours per day, this further drops to about $6/hour. (Again, we're talking take-home, not gross.) I don't base anything on gross pay because I never see a large chunk of it. Part goes for Social Security which I'm sure I'll never receive. Part goes for healthcare, which is often denied and I end up paying out of pocket anyway. Part goes for state & federal taxes. My state is already issuing IOUs, not refunds, and last year they gypped me out of what should've been a $300 refund. The feds? Forget it. Let's not even go there.

So unless you live in some wonderful Utopian town where gas is 20 cents/gal., Cheerios are 85 cents/box, and rent is about $150/month, then spare me the lecture about how far a crappy 8 cpl will go, or even a crappy 9 or 10 cpl.

Oh, and by the way? I aint no 'newbie'. Try 34 years.
Just making sure--$60/mo + monthly phone bill? sm

Talk about perfect timing!  I told my bro last night about connecting via his cell phone.  (Found that info here by searching the archives.)  Anyway, he also uses AT&T.  So that is $60 plus his regular phone bill, correct?  TIA!


oops "WERE" numerous complaints...lol
x
Complaints about hard work solve the problem?
Not at my office.  It's all for one and one for all.  I have never complained of course.  Have you?
I also like to use online references, which by the way I invest in by paying my monthly fee
for high-speed internet service. Why knock someone's way of doing something just because it isn't your way? I personally find it much quicker to find something online than to finger through a bunch of books, which by the way are outdated quicker than you can get them delivered.
Thinking of buying a laptop..any raves or complaints about yours??nm
s
Sounds like where I used to work- PHNS- 5% of our total MONTHLY - sm
work was our limit to QA. You'd get your butt chewed off if you went over that....and this was 80% hard ESL too. Totally unrealistic. They did not penalize you though, but that was a while ago too, now, who knows, wouldn't put it past them.
Oh..it's way possible. I've averaged $7000 monthly for the last 5 months sm
I have four accounts and work probably 60 hours a week, but have most weekends off, sometimes I'll work a few hours on Saturday morning or Sunday evening. It can be done, but it isn't easy.
Isnt there a transcription paper/magazine that comes out monthly??
I remember years ago when I was working at a transcription agency that there was a monthly subscription of a magazine/newspaper-type that came out monthly that I read.  It was always sitting around.  I cant remember the name of it.  Can anyone tell me the name of this??  And do they still publish it monthly?  Thanks!
QA, $3000/mo hourly so get some overtime too, bennies paid, no complaints. nm
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My cost of living expenses monthly is $2200/month
I'm self employed, so I'm killed in taxes AND I live in NY...but I wouldn't have it any other way

I LOVE NEW YORK!!!!
Take all arguments/complaints re: running the board to e-mail, please. Locked. (NM)
Goldbird
The Latest Word was a waste. Stedman's might have monthly updates on their site, not sure. nm
s
File complaints with the Federal Trade Commission, your state attorney general, and the SM

state attorney general for the state The VLC is located in.  I happened to check it out and they have offices in Niagara Falls, NY and in Ontario.  Be sure to forward copies of every thing your file to them.  You can fill online complaint forms at the FTC website and the NY Attorney General's website.  Print out copies of these forms and mail copies of them after you fill them out to the school with a letter basically stating that you have reported them to these agencies and they will be intervening for you on this matter.


I also like the idea of putting cc's on your correspondence to a local news reporter.  And call them every single day until they are tired of hearing from you!


Good Luck!


Right Now, we do get benefits
but MQ is trying to change that, of course. They are trying to get our hospital to outsource everything to them, which would then mean i can work for MQ or leave. I hate MQ. I want to see them exposed for what they really are and I want to see everybody that have hurt, be compensated.