Patti, I am with you. I have a similar service to yours and the personal contact and client
Posted By: CTMTSO on 2006-06-07
In Reply to:
respect are wonderful. I go out of my way to service the accounts I have in whatever way I can, and in return I have loyal clients who treat me well and pay well. Customer service is what it is all about.
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Could you contact your personal physician's office and ask - I am sure they get info on this all
xx
Does anyone have a contact # for Medword? They have awful customer service!
After contacting HomeEx I ordered the Absolute Experience tapes through them. I wrote under additional instruction to tell the delivery person "Do Not Knock!"
Today the postman bangs on my door and needs a signature confirmation. If he had those instructions he would have delivered it to the apartment office. If I had been working, I could have lost my job for the backroud noise!
I ordered a 3 CD set and in the enevelope there is only 1 CD and transcripts that do not match it.
The outside cover says Package 1 of 2. Why wouldn't they send 3 CDs and the transcripts in the same package? From the ad it is a "set" of 3 CDs. I go to the website to contact them and I need an invoice # to email them about a shipment! There is no original invoice or copy or anything in my package! I called the # on my package but it's HomeEx not Medword.
Does anyone have a contact #?
I would contact the bank, stop the auto debits, contact the lender...
Contact the lender, explain that you stopped the payment because of financial difficulty. Ask if they have a hardship plan. You probably have a 20-day grace period on your loan payment, (they report to credit bureaus when 30 days late) and you probably also have a grace period on your insurance. In the meantime within those 20 days of grace, FIND A WAY to make some cash. It seems, at least from my experience, that when you get behind, it is almost impossible to catch up. If you use next month's check to pay last month's bills, you never get out of the hole. I've been in that downward spiral and I understand what you're going through. I've sold things on Ebay, consigned clothing at consignment stores, and worked two jobs just to stay afloat at times. Every little bit helps. It can be done. But don't WAIT, call them today!!
You mentioned the IRS. Try calling the Taxpayer Advocate's Service toll free at 1-877-777-4778. They are independent from the IRS and their function is to help solve IRS problems that cannot be solved through normal channels.
We have decided to add this to our current service not have a new service. It will be easier to sm
keep track of and will just be a different department.
It looks like we will work out details over the next 6 months, talking with community college program directors as well as a few of the distance-learning course leaders to work on the recruiting end.
We will train current staff to mentor if they would like to do so and want to work in the office.
We are still working on production requirements, goals to set, pay, benefits and other fine details but we have 6 months to get it all in place with three months to pull it together after that with a tentative start date of 09/01/06. We need to build the building as well, although that is already at the blueprint stage in a spot next to our current office.
We did not want to cause flames and bashing by listing the company name as there are always so many negative people on this site, but we are national with over 200 transcriptionists, located outside of Chicago (40 miles west) and have the best team of transcriptionists around!
We will have an "official" announcement after the first of the new year.
Thank you for all of your feedback and suggestions!
My telephone service is VOIP, but it s through my cable service, along with my cable internet. .
We have had VOIP for about a year now and I love it. I really can't tell a difference in traditional service, except the price. One of the best calls of my life was to Bellsouth to cancel our service!
I am not asking for a service, I AM the service looking for recorders
nm
This is not personal for me.
This afternoon I watched coverage of the mother and I am embarrassed for her as an American. She has gone far beyond the first time I saw her and really felt sorry for her. I believe her criticism is harsh assuming she knows no more about what happened to her daughter than we do or the judges in Aruba do.
Isn't that personal?
The best interest of the patient has to be examined here. Why, in order to prove something that is said about other occupations, do you compromise the patient's privacy in order to prove yourself?
Not sure if you mean as MT or for personal (sm)
If for MT, here you go:
http://www.drugdigest.org/DD/Home
my personal ob/gyn uses (sm)
EMR. I must say that as a patient I do not like to sit there while he types into his system, looking up at me occasionally to ask a question. It is very impersonal and, as I think you ORS is going to find, quite time consuming on his part!
I have no idea how he'd get his IMEs done, either. The one EMR report that I've seen (had to take one from my ob/gyn to a neurologist for my migraines) looked very "computer generated" and not "personal to me" at all. What a turn-off for a $150 doctor visit.
If your client is very busy, hopefully you will be hearing back from him once he finds out how time consuming it is entering all that data!!
Bonnie, new to the board
personal?
Dear SM, given your abject anonymimity, how can the question be personal?
Try not to take it too personal...sm
sometimes some people just struggle with being nice or trying to help. Everyone needs a break some time...even her. good luck to you!
My own personal take on that....
My daughter was in the process of being preopped for back surgery for scoliosis in her thoracic spine. She had had before playing basketball, but she got injured during a game, which really exacerbated it when a girl fell on her neck/upper back.
Anyway, the PA in one of the many consultants offices we went to actually asked, "Who fell on you? A teammate or someone from the other team?" My DH and I looked at each other and could hardly keep from laughing, but God love my daughter who answered her with a completely straight face, but asked later, "What difference does it make who fell on me?" That question still makes me scratch my head.
Same here, but it was my personal PC, and...
I ended up pulling off just the bare necessities (critical documents and e-mails), and I had to take it down to the dirt...partitioned the hard drive and reformatted, reinstalled the operating system and all my programs. I have degrees in programming and information systems, and it still took me 20 hours to do. If you can't do that yourself, you need to get it to someone who can, but plan on a pretty big bill, I'm afraid. It may be as much as a couple hundred bucks, maybe a little more.
I am so sorry for what you are going through! I think virus programmers need to be stuck in front of a firing squad.
I'm with ya on that one! ALL of our personal
personal thanks
Sue:
Thanks so much for being so cordial. I just read a nasty gram telling me that basically I have been complacent for 18 years and now need to join the 21st century. I have done work on-line over the years, but have never had to take a test. I have tons of reference materials and just have nearly always used WP. I do know how to do Word, but don't use it every day.
Can you tell me who you are working for now? Any advice for me?
Again, thanks for being so helpful. I am going to go on E-Bay today and order that.
Write back with any advice, please.
Thanks, Jeanie
Patti, I'm a big fan of yours
I always make a point of reading your posts. You should do some sort of column. The networks do pay well for transcription. They can afford to only charge $20 per transcript because they sell hundreds of them. Keep in mind that the Transcriptionist is producing a product that they mass produce and make a huge profit on.
hi patti ...
I'm in lower Westchester County, NY, about 1/2 hour north of NYC. Do you know of a good, reputable MT company that I can contact?
Thanks ...
Joanne
Thanks Patti
I'll ask about it again this evening if there is still no check in my mail box when I get home. At least I am not doing this full-time. I have an outside FT job and I do this in the evenings for supplemental income, but I still need it as I am on my own. I have learned my lesson about not signing a contract again that states I get paid when the client pays them, never again. I've started sending out resumes, might as well get ready to move on.
thanks again Patti...
I was just doing the math for the 3$ per page with sample copies in Word, and it wasn't adding up (many more lines on a page than I had anticipated. I thought a page would only have 30 lines or so...not!) You all are GREAT. All this advice is helping tremendously.
Patti, you are right...
I used to have my own accounts and at my highest, I made $60,000. I have gone to remote only and my income has dropped significantly. I just wanted to give my input and back you up, you are absolutely right!
To Patti
Hello Patti
I definitely agree that this can be done. I believe back 3-4 years ago, you might have been the one who inspired me to get my own accounts and even offered me wonderful technical information. I am not sure though. Anyway, I am offering you my support. I make about $30/hr, but I only work about 7 hours a week as an MT. I have great dictators, use expanders, and charge 0.13 cents per line. The other MTs in the area charge about 0.15 cents per line, and the one that I asked said she made $45,000 last year working part time. It can be done. Good for you. Keep up the good work! 
Patti - sm
Their fee is $40 a month, which I didn't think was too bad. The total I will be paying them is almost what I am paying now. The difference will be the interest rates and time it takes to pay them off. My husband is really upset that we are going to do this, but as I said before, I don't see any other way. I am keeping one credit card with a low limit for emergencies, travel, etc. and the rest of them will be history!! When I get out of this mess, it will never happen again. Again, I appreciate your info.
Patti....
you don't need to explain yourself to Tikki (aka Kikki) or anyone else on this board. You took a bashing about the cookies and now about tapes, and money for gas, and on and on and on and on.
You are obviously a very successful and talented MTSO/MT/WOMAN. I admire you. May you continue to have good fortune shine down on you.
Patti, maybe if you... sm
explain to her that not capping a brand name drug would be like you lower casing her name (or the doc's name). Maybe that would help. =)
Hi Patti!
Boy Patti
You've been one busy little MT today posting left and right under all these different names of yours about your 1,000 sq foot mansion on the water and your hefty checking account of $20K a year! Okay, it's gorgeous, the most beautiful home we've all ever seen and could ever imagine having and with a yearly income like you've got, well who needs to win the lottery? LOLLOLLOL.
Patti - sm
Could/would you be willing to post a picture of the views?
And we wish you the same Patti.
May you one day realize your life is worth living and trying to impress people on newsboards with what little you have is not necessary to make your life whole or meaningful.
Prayers and blessings be with you honey.
Thank you Patti ---- nm
.
I do like Patti. sm
I have created a simple macro to do it for me as my accounts have rather small margins that need to be changed to get 65 characters/spaces in a line. My macro highlights the whole document, changes the margins to 1 and 0.9, and then changes the font to courier 12, very quickly.
I like Patti too.
LOL
Thanks Patti! NM
:)
Thanks Patti ...
Your reply is so encouraging--I thought that sounded a little "squirrely." In my opinion, this office mgr has been misleading me ever since I started work there, and really was not too disappointed in leaving, even though I liked the other people very much!
I know you did, Patti--sm
and I appreciated it. At that point in time, there were only a few that did support me and most of the ones that did not believe me really were pretty nasty about the whole thing. I really detest being called a liar when I know I am not. I know how hard you work too, and you are so smart about taxes and all, and you really help out so many people on this board. You are a really great person! You have had your days with some of these people criticising your ways of doing things too in the past, so believe me, I know what it feels like. I so envy you! Take care, and have a great evening. (I was able to do 58000 gross lines this month--37000 the past two weeks, so we are pretty comparable)! :^)
To Patti
I know you are busy and I don't want to interrupt you, but you are so knowledgeable about tax questions and I thought maybe you could help me, somehow. If you could possibly email me, I would really appreciate it, as I do not want to divulge personal tax info on this site. thanks so much. When you have time, of course. 
WOW Patti
That is an awesome line daily line count! Is that consistent, every day or nearly every day? Do you use shortcut software? How have you been able to escape wrist, neck, shoulder stuff?
To Patti
I want to go out on my own but don't quite know where to begin. Please e-mail me. TIA.
We really need to know if Patti follows BOS?
If so, then Hayseed is correct. If not, then she may or may not use a dash as she so desires. Same rule would apply, I guess, for the comma.... LOL 
Thanks Patti!
Thank you Patti
Thanks Patti
I will only be typing short letters to referring docs. I have listened to some of types and you are right about the meds. I had trouble with some of the topical creams.
Thanks Again
Patti
Patti,
I have had the same account(oncology) for five years. I would also like to pick up other accounts; however, this doctor keeps me sooo busy it is almost impossible to transcribe for someone else. I have picked up dermatology account, but only 26-30 letters per month.
I am going on vacation in June for about three days and worried sick about coming back from vacation and having to type over 200 notes!! This doctor sees over 75 patients a day and also has a Saturday clinic (40-50 patients). Any suggestions????
Thanks Patti!
Hello Patti
The medications is what I am having a hard time with as the doctor tends to mumble and speaks very fast. His notes are very short, no OP notes.
What usual drug pages are you referring to - Is this a list that you have started?
Hi Patti--sm
Congrats on attempting digital!! I think you will like it once you get used to it.
Anyway, whether you transfer a file through e-mail or FTP, you will still retain a copy of it on your computer until you decide to delete it. Once you have the file on your computer, you can transfer a copy to any of your ICs and still keep the original for yourself. Your ICs can go to the FTP and download also, but they have to be set up with the FTP site to do that. It is kind of like *permission*. They have to have a user ID and password, just like you will have, to be able to access the file.
I wish you all kinds of luck! ks.
Thanks Patti
So, there is NO WAY to do any kind of short cuts???
Thanks
Thank you Patti....
I appreciate a response coming from another Transcriptionist trying to keep everybody happy.
Patti
too funny! I have a keyboard like that. When I worked in-house I went through three or four keyboards because the letters were gone. The IT people hated to work on my computer because they did not know where the letters were.
Patti is right
It is easier to use plain good quality paper for everything and not waste time switching paper. It is so much more efficient to print the letterhead and some print jobs you can load and walk away without directing documents to bins and sheetfeeders and even can generate the envelopes all at the same time. One client I have I do this for. They thought they didn't want it until it started and now they are sold. Just raise your rates to pay for the extra expense and by all means use only laser. You can even pick up a used HP laser at some printer repair places refurbished. I have one new one and an old HP workhorse that cost me little and keeps on going and going and going day in and day out. About once a year I get it cleaned and serviced for less than $100.00 and it is so much faster than ink jet and I too only buy about two or three cartridges a year. Take advantage of their request and make it work for you too!
Thanks Patti. I'm definitely going to
check out transcriptiongear.com and am in the process of doing more research on this but trying to do this quickly so I don't lose this opportunity. Thanks again for the info!
Hi Patti...
Thanks for responding, for the advice, and tips.
I see where you guys just talked about this and I got a lot of info. there as well.
Thanks.
Thanks patti! (sm)
I can't wait to run these ideas and things past our big boss. Hope it helps them.
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