Our tax returns are outsourced. Our credit history is outsourced. Our employers know everything

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I didn't know whether to laugh or be disgusted, so I have decided to do both.

Just saw a story on MSNBC about some jerk (an American jerk, looks like the biggest geek in the world) who has outsourced all his worries to a Pakistan company and a young, pretty Pakistani girl named "Honey" takes care of answering all his emails for work, for home, for his family, etc.  Hired a second Pakistani woman, a middle-aged woman (forget her name) to handle his WIFE.  When his wife is upset with him or he with her, he emails this Pakistani woman and she handles it -- emails the wife and argues FOR this jerk.  Even picks out the gifts he gives his kids and wife.  OMG. 

What a stupidman for doing it and, I must say, a stupid woman for putting up with that. 

How's that for Americans outsourcing everything and sending it overseas?!

The guy probably answered yes, yes, yes to all your quesions and didn't understand a single word.

well-known service.  The quality of the work was shockingly bad.  There's no way to describe it except to say it was painfully obvious that the MTs on our account had no business being MTs.  They didn't even have the very basic skills for the job, let alone the medical terminology.

I had the opportunity to read through the contract, and there was a paragraph in the contract that clearly stated that not only did the service promise to adhere to a specific TAT, but also promised high quality, proofread reports.  Basically saying that they employed a highly qualified QA staff that insured nearly error free reports.  That's the OUT clause as far as I'm concerned.  I started a file of every report with errors from the service, every ridiculous error.

A new supervisor for our department was hired and her first order of business was to cut the flab out of department.  She told us that the service doing our overflow was being paid something like $60,000 a MONTH!  The hospital was paying the service 45 cpl.  Now do the math!  The service gets 45 cpl and pays you and me 7 to 8 cpl to transcribe for them or even worse pays 2 cpl for an India-based MT and 3 cpl for an American QA person to edit and correct it, so that's only 5 cpl they end up paying.  That's quite a profit.  I vowed the day I found all this out to NEVER work for a national service again and especially not THAT service.

The new supervisor was against outsourcing which was good news.  She set out to renegotiate the contract or drop the service all together.  I threatened her with breach of contract and that's where my little file came in handy.  Needless to say, the service backed off and we not outsource overflow to a service local to our area and a much more reasonable rate.

My advice to you is start your file and keep track of everything.  Tell your boss to reread the contract, especially those paragraphs that speak to what the service promises to provide for the inflated line rate!

Good Luck!

at least the minimum lines each day.  I used to work at a hospital where the required minimum was I believe 40 minutes, which ain't a lot of work.  Most times (and this was when we were in house) the girls would chat and chat and chat and go for lunch and chat and chat, etc., and never work.  And they got by with it because they were too scared to demand that these people stick to the guidelines by which they were hired.  One day I went in to work OT on a Saturday and worked 4 or 5 hours, and I don't remember what my line count was, but one person typed 12 lines.  And she was supposed to be the regular Saturday morning person.  Some saturdays I would go in to work and there would be NOBODY there.  NOBODY typing in a hospital transcription dept. just because it was Saturday.  They got by with it for years, continued to get by with it, and we lost our jobs to MQ because nobody worked and nobody made them work.  Me, I worked.  I worked a lot.  I had (still have) goals, meet them, exceed them routinely because I happen to like paying the bills and having money left over.  Like I always say, people whine on here about no work but when there's a lot of OT to be worked they are nowhere to be found. 

they're oftentimes working "x" hours a week or even full-time. It's a big problem here in Georgia because it's not fair that these people not only get the jobs that they're being paid cash for but then they show up in the ERs when sick and are given Medicaid to pay the bill, even though they're not US citizens.  Their kids are given free education and right now the illegal immigrant groups are mad because the state of Georgia is planning to  start making them pay out of the country tuition to the universities if they aren't documented legal residents - which I think they should be forced to do.   Heck, if I were to get on a plane to say France I couldn't walk off the plane and demand that I be allowed into college at the local tuition rates just because I'm there - whether or not I were there legally.

  There's some legislation going forward in January here to put a stop to some of this but of course the illegal immigrant groups are fighting it.  

I don't mind paying someone cash if they're doing something rarely for me (i.e. once or twice a year).

For those of you who use say teenage babysitters do you really report every dime you give them to the IRS?    What about when you go to a restaurant and tip the wait staff in cash?  Do you make sure the  manager knows you gave them a cash tip so it's reported?   Ever have a neighborhood kid rake leaves for you?  Do you pay Little Johnny and then demand his SS# to report you gave him $20 to the IRS?