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Serving Over 20,000 US Medical Transcriptionists

Open, easily approachable, and true communication is key.

Posted By: giddy pc guru on 2007-02-28
In Reply to: keep your word - tinks

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One of mine would "tinkle and flush" an open heart surgeon true - @O
nm
You can't just open the attachment. You need to save it to a file and then open SM
your wave player and load it. 
You can do this very easily....sm
I've got the same type of setup that you're looking for. I use the Linksys routers and have a wireless router for the desktop PC that is on the other end of the house and use a notebook wireless card for my laptop. The entire setup took less than 10 minutes and their directions are idiot-proof to follow (trust me, I'm technically challenged and I got it right the first time - woo-hoo!)

Do be sure that you set up a password on your wireless access, otherwise someone could easily hack into your access. The easy directions for this was on their website as well.

Feel free to e-mail me if you have any specific questions and I'll try to help you.
Especially easily happens
because we use expanders. I once had a report sent back because I had expanded ankle pain out instead of abdominal pain (twice in the report!)... I couldn't believe I didn't catch it when proofing. I guess it must have been one of those brain fog days when I have trouble proofing (along with trying to hurry).

Really when you consider all the poor dictation (along with their actual content), how easy it is to transpose letters or hit the wrong key and expand out something totally off the wall in a particular document, trying to hurry as fast as we can while making tons of little decisions along the way ... we do pretty darn good!

Don't beat yourself up. :)
MQ communication
You had fast communication? I could never get an answer from anybody anywhere, although the I-mail system did work better before!
No communication here either!
I think this was a good company until the consultants took over.  It just seems to go downhill every time I think I want to give them another chance.  I have emailed several things lately and no response from them.  I emailed a question after the last conference call and it was not answered in the generic one they sent or sent to me personally.  I have sent two more and no answer.  I ask for examples no answer.  I still am waiting for examples from about 4 months or more ago.  They used to be so good about it.  I also agree work is low.  I went part time so it does not affect me as much, but I am looking to go back full time and do not know if that is possible with them nor if I want to!!  Very frustrating!!!!!!!
Communication
I am frazzled.  How can a company go from sending nasty e-mail to the employees to no communiation whatsoever.  I feel like this ship is sinking and I want to jump off.  Don't even ask who it is and no it is not OSi for a change, the other one.
Add Communication
.
It can EASILY cause that feeling and yes, it is ...
working from home that does that.

It nags on you because it is "never completed", there's always more to do.

You need to get out of the house and do something OUTSIDE and something WITH OTHERS. That is why I volunteer (see my post a few threads below under "Answers").

You have to really keep a tight rein on disciplining yourself to keep a firm wide boundary between your home life and your work life because they are BOTH at home.
oh please, you can get AIDs here just as easily.
x
MDs not so easily impressed.
<MTSO for firing this lady>>

No, no, no, he was probably quite surprised and annoyed to be called by an a subcontractor he doesn't know from Jack, rather than the MTSO he hired to do his work. The MD is the one complaining to the MTSO when she doesn't meet TAT, and she CAN't meet it if the IC she hired doesn't send her work in on time. So what does she do? Offer the work to somebody who is more motivated than you. It's business.
You would be surprised how easily someone....sm
gets "lost in the shuffle."  There are so many people applying for jobs and sending resumes.  I found that the applicants who continued to check with me where much more apt to get positions.  If I really didn't want someone because of their abilities, I would just tell them I had no openings, and they would stop contacting me.  You don't want to bug them to the point of irritation, but you certainly should check.
I can easily see the difference.
I don't think you have a problem here.
You can easily do it without the macros. sm
Add an autocorrect. Now do a search for the .acl file by the date you made your change so you know you have the correct file. You need to make sure you are searching the hidden files and you probably need to change your search view to Details so you can see dates. You can right-click the file and send it to your CD (or however you want to transfer the file).

Do the same thing on the new computer so you can find the correct folder path and paste your file.

Sometimes the MS macros don't work because you probably have some entries that are multi-line with paragraphs.

Etransplus and communication
I started with them about 2 weeks ago.  When I started I got a 60 second tour on how to use the system. I received 3 samples of work and no account information. I had to BEG to get the account specifics and that took about another week.  Nobody answers emails, including the lead on the account.  The account I was given is great and the system easy to use, but what's with the lack of communication?  I have another interview today that was to be for a part-time job but I may take another one full time just because of the communication.
Poor communication
I think it is very interesting and would make wonder why she was fired. Sounds to me like someone with poor management skills, who was communicating bad information as they were not happy in their job.

I have been typing operative reports on the DQS for over a year now. My office has never treated me like I am a "dime a dozen".
try studying COMMUNICATION
lol
Lack of communication?

I recently was hired for a national MTSO and was wondering if this was typical for most companies who hire you as an employee.  They train you, tell you who your supervisor is, turn you loose on your account, and after that you are hard pressed to get in contact with your supervisor, or anyone for that matter, for questions.  I had questions about:


1) how to fill out my timesheet, a) when to submit it, b) how the pay period runs - all I got was a sample copy and told to submit it on such-and-such day. 


2) questions on formatting that were not in the AI sheet - no response either by E-mail, IM and lack of contact phone number other than the 1-800 office number.


3) Two days into the job - ran out of work on both primary and back-up account.  Response - "sorry, we're just slow." and not by my supervisor, by another company associate as my supervisor was nowhere to be found.  Never heard from the supervisor again.  Haven't bothered to log back in to work.


Just wondering if anyone else has experienced this and is it typical.  Do not want to mention the MTSO, but it is a well-known national.


frustrated.


Sorry, don't know what you mean. I don't have a communication board?

Yes, I could easily become a recluse. Force myself to go out
dd
It could have easily cost you your life. nt
 
???? She didn't! We can easily see the difference.
nm
Enrichment is done easily in IT, although it can be done in Shorthand sm
This is where you take several days' worth of work for one doctor (if you have your dictionaries divided by doctors) and run the Enrichment option in IT. It looks thru the work and picks out the common phrases and words and automatically adds them to your dictionary. It's really cool! Shorts you didn't know were there suddenly pop up for you all the time. A lot of times it's things it never even clicked to me that the doc says it all the time.

If you want to do this in Shorthand, it's not automatic but can be done. You need to have another piece of software (or a website) and you enter your text in there. It picks out the common phrases and lists them out for you. Then you have to manually go to ShortHand and enter them. Takes quite a bit longer, but still worth it!

I would suggest y'all head over to productivitytalk.com and start absorbing all the knowledge for your particular expander. There is just a ton of knowledge over there, it will blow you away!
Yes, I usually got pretty good communication. NM
nm
Here is an example of the communication/language barrier
My ex-husband had the flu, high fever and it was not getting better. He was quite ill. He went to his physician, a foreign physician with heavy accent. My ex tried to explain how sick he was. The doctor rx'ed antibiotic and sent him home. That night, my ex had a high fever and went into a seizure. Paramedics were called. He was still seizuring by the time they reached his home. He came into the hospital with bilateral acute renal failure due to the infection and high temp.

When I spoke to him, he said it was clear the physician did not appreciate how ill he was and the language barrier was limiting their ability to talk to one another. My ex was so ill, he didn't feel like being assertive. He should have been hospitalized. But, that is too late now. His kidneys never regained function and now he sits with millions of others waiting for a donor at UCLA.

Heartbreaking, isn't it?
Good communication, appropriate feedback...
a decent cpl, and enough work to meet line requirements. In my case, I want to produce quality work for a fair wage, not be expected to type my fingers to the bone, and most importantly, I want to be treated like a real person, not some unknown, somewhere out there transcriptionist! My goal is top notch work, not piling up stacks of cash.
and you could have just as easily skipped my posting by that reasoning
Okay, Message Board Police. Next time I decide to express my opinion I'll run it past you for permission first, okay?

Amazing
It was so nice to have fast communication. I miss it. NM
NM
Communication is great. Last I heard in a newsletter
was Liz was back in the office part time,Jason was general manager, and altho Liz was prior owner, there was nothing about her being a general manager.

Ok, last time it was posted was in March, but when were the last 3 picked?

Are you all ever going to do anything about cherrypicking?


Good communication, help with problems, trust -
and when one employee does something wrong, address that employee, don't email everyone as if everyone was guilty.  It gets so depressing when all you hear is complaints.  By the same token, when someone does something right, when an account is happy with their work, let the Transcriptionist know.  All we get is bad feedback, what mistakes we've made.  Most of us are pretty isolated - would be nice to have positive reinforcement for a change. 
good communication; trust on both sides; and --sm
not doing everything possible under the sun to cut the transcriptionists line counts at every turn. I get REALLY irritated with that. I need to make a living too.
has nothing to do with the race, but rather the communication gap when dealing with my own medical n
I pay a premium for through my health insurance coverage. I want clear communication with my physician. Please do not throw the racial aspect in, as it has absolutely no bearing on the point at hand. In fact, my gynecologist is Asian, but she has taken the time to learn our language because she chose to practice medicine here.
But since you can switch so easily from one to the other, I just use my email on my main computer &
s
Static IP address are not as easily attained as you would imply.
Also, most newcomers to the idea of FTP file transfer are not anywhere near the technical level of experience that you claim to have. My answers are being given to provide a SIMPLE solution for this person.
Static IP addresses are not free, either, so despite what you want to assert, your solution is not FREE.
If one is a nonproduction job, managerial,etc wool can be easily pulled
snap!
Google "soap note" and you can find it easily.
XX
Did you just say: You can very easily "add lines by inserting a word here and there"
I recall back in the mid 1990s, I was working with a fellow MT who was on midnight shift in medical records. He was making a huge sum of money and we all thought he was "the Whiz."

Come to find out, he was inserting phrases, embellishing dictated sentences I guess you'd call it, to get more lines per report. He got away with it for a number of years but was kissing up to the supervisor and director, always available to help out, nicest guy in the world - but a thief - who fooled us all.


Radiologist would surely notice eventually if not QA.
COMMUNICATION+TRUST = LONG HAPPY MARRIAGE

Good lord.  Why is it when someone does not want to do something with their spouse it is "assumed" another woman and/or man involved? If he just started working and is probably working hard, long shifts etc, maybe he just wants a day to himself to sleep, lounge do whatever.  Call and talk to him and tell him how you feel.  Maybe he is the cautious type (I know my husband is), but maybe he just didn't want to hurt your feelings by telling you he just wanted to sleep/lounge/have a day for himself.  


I am sure he misses you and the kids, but I am sure he is also tired. 


You also said in your post you trust him 110%.  Then trust him.  Let him know how you feel, but respect him and don't go see him.  Yes, you are an adult and no you do not need his permission, but you are his other half, you need to respect him (and vice versa).


Good luck and don't pay attention to the negative posts.    


How do I get it ST to open when escription is open?

Problems as in communication?? If so, I'm soooo there. Sick of unanswered emails. No one cares

Thank you ghost! So true! So true! More than one person!
xx
Yer crackin' me up! True, true, true! nm
x
ROFL!! true, so true! nm
nm
true, true but out of about 90 flicks....1 or 2...nm

true, true - but what you see as arrogance...sm

I think a lot of people go the extreme -


so, if I had to be one way or the other (being a humble extremist myself...*LOL*), I'd rather have too much self-esteem than not enough (been there, done that the first 30 years!!! *L*).  And I am a truly humble person, been recognized for just that.....but because of *been there, done that* - and all sorts of therapies (not drug therapies), some end up the other way.  Oh well, this was a fun couple of posts - so I thought.


Gave me much to chew on :)  Have fun!  


True but to say there are no good MTs not true.
asdf
ROFLMAO!!!! so true! so true!
Everybody sees it but her, though! I love it! Thanks for the giggle! ":^)
Going to keep this in the open
For anyone who did not read the previous.
I Already Open it
Please Tell Me How I can Remove it
Okay, this should be open to all MT's...sm
Thanks for bring me up short. This question should be open to all MT's, especially those working for other companies. Tell me what you like as well as what you dislike. If this comes about I want to try to fulfill those dreams and requirements as well as make a profit. I'm not greedy - I believe it sharing the wealth. Again, I want to get and RETAIN great employees!
Open
Express Scribe and click on Settings. Click on Files, and un-select the work file types you want the other program to open.

Or, open the program you want to use, find the equivalent settings in it, and then make sure the file types ARE selected.