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Need fax machine expert!

Posted By: MSCMT on 2007-10-16
In Reply to:

Can anyone tell me if you have ever had the problem of your fax machine not being able to fax only to one particular number?  I can fax anywhere else, but to this one particular number.  I have tried everything I know, even so far as calling the maker of my fax machine, but no one can tell me why I get a communication error when faxing to this one particular number.  I have changed my splitter on that line, my filter on that line and had the phone company check out my line, all to no avail. It will go through every now and then, but mostly it will not go through.  This has just started happening in the last few months. If anyone has every had this problem and can give me advice, I'd appreciate it immensely!  Thanks in Advance!


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Not an expert, but...

Hello


I am also in the process of going digital.  Some things I have learned along the way.....


1. I bought the Olympus DSS 330 for each of my docs.  It's reasonably priced, easy to use, and software works great.  I bought the recorders, because the doctors were completely happy with the tapes, and I am the one who wants to cut down on travel time and gas, so I felt like I should supply the recorders.


2. Audio files are too big (at least for my e-mail) to transport via regular e-mail, and they have to be secure or encrypted, so I bought space (personal/small business account) on CryptoHeaven for 2.49/month.  This is supposed to be HIPAA compliant and secure.  The files get uploaded to this site and can be transferred back and forth between you and the doctors' offices.  Keep in mind, if you or the docs have dial up, this process takes forever, so it is good to know what type of internet connection your docs have.  Cable and DSL are much faster.  If they have dial up, it could take up to 30 minutes for them to upload one day of dictation or even more.  Just a side note... I have found that audio files in DSS format are the smallest and thus the fastest to transfer.


3. I also use WinZip with this as an added protection.  The practice felt comfortable with the protection of WinZip, but WinZip alone does not provide the vehicle to transport the large DSS audio files, and DSS audio files cannot get compressed much more, so that is why I went with CryptoHeaven. 


You can e-mail me if you would like.  Keep in mind, I am no expert, and I am finding out things as I go along.  I will let you know how it goes.


Lynn  


I'm no expert, but...

Do you have a "sample" report of something you've already done in whatever format you're currently working in?  If you do, you could take your report and figure out how much you made doing that report in the format you're currently working in.  Then copy the report and put it in a new document with Times New Roman 11 and one-inch margins.  Then, using 0.9 gross lines, figure out how much you would make with the new format.  Compare it to the old.  Maybe do this with a few different reports to get an idea of a true comparison.


Hope this makes sense. :)


Not an expert here, but
I have had the same trouble, as well as having the longer files only play about a minute or two of an 8+ minute dictation (but does not go back to the beginning). I use the Olympus software, and have the trouble when I am playing .wav files rather than .dss. Two things that I have done are:

1. Download the Express Scribe free transcription module. (The trouble I have had with this is that my footpedal will not work with Express Scribe, but it works with hot keys also, so in a pinch this is what I've done.)

2. Downloaded a free trial of a program called GoldWave (I am sure there are probably others available.) This allows you to convert the file type (I convert to a .wma format -- Windows Media Audio, I think.) My Olympus plays the .wma files in full, but it seems to lose a little clarity on conversion.
Well, I am not an expert (sm)
in this area (not even close), but I would guess that anyone who installs Spyware on your computer can monitor your activity whether you are connected to a VPN or not.  What exactly is spyware, how would it get onto your computer, who put it there, why would they put it there are all questions I cannot answer.  When I was having security issues with my computer, I went to a great site (www.techsupportforum.com).  They have a 'General Computer Security' section that explains what you need to protect yourself in general.  You can also ask questions there and they will help you figure out if anything is already installed on your computer.
I'm no expert, but
are the headphones plugged into the speaker, or where?
Need some expert guessers, please sm.

Even my QA person can't get this one, so I thought maybe someone here might have an idea.  Podiatric.......the doc says, "The patient relates that approximately four months ago, the patient stepped into a hole and twisted his foot.  He heard a pop and has since had intermittent heel pain.  The patient does relate ______  dyskinesia with pain on extended periods of weightbearing." 


Once, it sounded more like prosthetic, only without the "r" sound, and the second time maybe even like postatic, which I know is not a word.  Any help would be much appreciated as he has gotten me on this twice already. 


Were it my personal account, I'd just call him and ask him! 


consulting expert

does anyone know of where I can find or how I can go about looking for a consulting person to help me out with trying to get local accounts and what I need and should do such as contract, how to go about charging the client, what software is needed and the ins and outs of various ways of getting the work back to the client?  any information would be so greatly appreciated.  I just need pointed in the right direction. 


Or can somone give me advice as to what they did to get up and running?


Have a beautiful day!


I'm not an expert in pathology

but it seems the experience that I have had with these, they are fairly short.  I guess they could be lengthy, but I would say on an average $3.00 a page should make you a mighty fine living.  You may want to see some samples before pricing this one out.  The experiences I've had were with a hospital, and these were fairly short reports.  The pathology department employed two full-time hourly MTs for a hospital that probably held about 650 beds.  The OR had about 12 rooms.  The ambulatory surgery department had about 5 rooms.  These are all just my opinions though.  Good luck to you! 


I'm no SH expert but you can make
an entry so that it expands A1c. 
I'm not even CLOSE to being an expert but..Have you tried this..

Going into the printer properties and checking your printing preferences. If your not sure how to do this....Go to your Control Panel, open up Printers...find the printer, right click on it, hit properties, and under the General tab, there should be an area at the bottom titled "Printer/printing Preferences (something like that)..hit that and check out all your settings. I'd play around in that areas with your settings to see if somehow something is in there wacko.. Just a thought. I hope it works..


EXPERT VISTA HELP, PLEASE!

I just downloaded the EditScript (Escription) program onto my computer but I'm not getting any prompts from the Installation Wizard to install it.  This is a brand-new computer and I'm kind of a Vista imbecile since I've never used it. 


Is there some other step I need to take to get the program to actually install onto my computer so I can use it, or have I done something wrong? 


I'm SOOOO confused and can't reach my supe to ask her, so I was hoping someone here would be able to offer some advice.


Thanks ever so much!!! 


Anyone an expert on Bayscribe software??
I just started a new job that uses Bayscribe, but the audio is so muffled I cannot hear the dications clearly.  The owners have no idea what is wrong, and I called Bayscribe, and they say it is on my end...either sound card or headphones.  I also work for another co. that uses Emdat, and I use express scribe, and the dictations are crystal clear.  Does anyone know what is going on? 
I have worked as a QA and as an MT which makes me an expert at SM

absolutely nothing, but I'm going to give my opinion anyway. 


Here's the problem with the whole QA process.  We (MTs) are told when interviewing that this or that service strictly adheres to the great and almighty, BIBLE of medical transcirption, the BS, er I mean BOS.  Then, when hired and given our assigned accounts, we are told the BOS applies, but .....  we do it this way for this client, that for that client, and the other way for another client. 


So, we as MTs are supposed to sift through all the crap and put out a flawless document and on top of all that, we now must also consider the egomaniacal QA person who has their "own style" of QA? 


So, now we must take an awful dictator who can scarcely put together a coherent sentence and make sense of what they are saying, then we have to make sure that whatever sentence we've constructed to articulate the dictator's thoughts strictly adheres to the rules of the BOS but WAIT then we must make sure that we've broken the correct BOS rules to suit the account specifics, and then we must now contend with the QA person who has decided we should dot our I's with little hearts cause that's the way she likes it?


And we do all of this for 8 cpl ?!?!?!?!?!


Somebody stop this crazy merry-go-round, I feel sick! 


Email me. I'm no expert, but I'll tell you what I know. nm
x
ExText Problems every day. Need some expert advice

HELP! Does anyone else have this problem and what did you do to solve it?


I use ExText and if I do a Cntl-S then Cntl-T, ExText will close both the document I've been viewing AND the job I'm working on, then open a completely new BLANK document, no headers, etc. I still have the voice files, but no document. I lose the job I've been working on as there is no time to save it to disk. It  usually near the end of transcribing a job. It happens every day, usuallly near the end of my shift. My production is suffering because of it, too.


I'm getting so frustrated and don't know what to do anymore. ExText has been reloaded a couple times and that doesn't solve the problem. I've been told it's my Word causing the problem and I have to remove it and reload that program, which I had done months ago, but still have the same problem.


I don't know where else to turn or what to do. Am I destined to NOT work for any company that uses this program? If so, that leaves out a heck of a lot of jobs.


Other than this problem, I really love using ExText. I think it's great...when it works right.


 


I can image that once we train the VR reports by our expert
editing and corrections, the VR software will start producing more accurate reports. Unfortunately, when that time does arrive, there will not be a need for as many medical editors/transcriptionists as there are now. I suspect at that point we will be competing for MT jobs, and our rates will go even lower than they are now. I hate to paint a somber picture here, but this is what the hospitals have been striving to accomplish since the mid-1980s, when they decided to outsource the transcription to MTSOs to avoid paying hourly rates and benefits.
I just started telling them I was a "medical language expert"
as you truly are one anymore trying to decipher all these docs and for some reason, that title seems to bear more acceptance
YOU may be a typist for a doctor but I'm a MEDICAL LANGUAGE EXPERT!

You can tell I'm not an expert but what is INXS? I mean the songs the bottom three sing are INSX

I have never heard of them and they sound kinda metal to me.  What category does INXS fall into?     I said I know very little about the music that these people are singing for the most part.  Is Nirvana metal? 


Thanks.


 


who died and left her boss and expert on nut-case MTs or freakish behavior?
sounds like one of the MQ supervisors all filled with herself.
Let the machine get it.
x
CR machine
I have been using a CR machine to do medical transcription for seven years.  I use software that translates steno into English and "dumps" into any program, MS Word, Wordperfect, or whatever software a client may use.  I can use it to post messages or use messenger service, or to write emails, and yes it is MUCH more productive than typing, even using expanders.
Same machine?
Have you used the same laptop that whole time? If not, how long did each machine last? Do you work full time?
What is a C-machine?
What is a C-machine?
Thanks!
definitely get a fax machine

I got a Brother fax machine several years ago at Office Depot for around $80 or so.  I later got an HP all-in-one in 2005 at Sam's.  I don't remember what it cost, but it's worth it if you'll be faxing regularly.  Some of your clients may prefer a scanned version.


You could also compare on-line fax capabilities, which seems to be more current, for obvious reasons.  I can't remember the details, but I've heard it advertised on talk radio.


Just a thought.


Janome machine!!
I bought one last January for 250 and it is great! I sew all the time
VR would be better if they gave MTs the machine and
So the machine only has to get used to our sweet little voices instead of these speed demons and speech impedimentalists. 
I bought an e-machine for $399 (sm)

It was on sale at Best Buy (there were only 3)  That is w/o the monitor, cause I didn't need one at the time.  I know the support people are usually Dave or Keith (yeah, right) they barely speak English, but I don't actually know where the computers are made.   Check for sales at Best Buy and get there early.


steno machine
What kind of steno machine did you purchase to help you?
Mine is an e-machine...
refurbished, discontinued model, though of course they have a number of current models available.  Bought my on ebay but seriously considered a new Dell also, they are the best price for what you get.  My screen is 17 inches and I love it, as I use it to watch DVDs in my bedroom!   It came setup for WIFI (as many of them do now) so when I stay at a motel I can get online easily and check my e-mail.  Only way to go!
Just not a typing machine??
Then I would say you definitely have the wrong job. The raises are hardly ever there for MTs now days, you just type faster if you want to make a decent pay. The pay is down, really down from 20 years ago. You do turn into a typing machine if you want to earn a living.
Use MS Virtual Machine
You can run XP on your vista machine using Microsoft Virtual PC. You can download it here:
http://www.microsoft.com/windows/downloads/virtualpc/default.mspx

and then follow the instructions very carefully, but it does work as long as you have the original installation CD for whatever other operating system, in your case XP Home, you need. I have not tested some of the proprietary transcription platforms on it yet, but it works well for my needs so far.
Help with Lanier machine!

I pulled out my old Lanier machine to work for a company I worked for previously and I forgot how to set it to go back a couple of seconds when I take my foot off the pedal.  I tried Googling,,found nothing.. Does anybody know?  thanks


Do you have a tape in the machine?--sm
If there is no tape with dictation, there would be nothing for the machine to indicate. My Lanier has a counter but is not this model. This site has info on the 210--http://www.transcribesolutions.com/lavwmicama2.html

Hope this helps.


Don't know if this machine is broken or not...help?
Sorry to intrude here but someone in this crowd likely know the answer to my quandary(SP?)... I'm not a Transcriptionist but my neighbor wants me to sell these two machines he has. I learned trans back in high school (30 years ago!) but think these two machine "might" be broken. Both units are micro players (the Lanier VW-210 and Lanier P-101). Neither show the "units" or "location" in their digital displays... From my recall, the machine was supposed to tell you where in the tape you were (hence I believe the above indicators). Everything else works on the machines but if they're broken I don't think I should sell them. Any suggestions? I went looking for advice, online manuals, you name it. Whatever suggestions or advice you can offer would be greatly appreciated!
The machine does not actually transcribe. It
transcriber (far better title than AHDI's 'ist' word) is the living being that actually uses her ears to hear the dictation, her brain to sort is all out and make some sense of it, and her hand do the typing. The machine just records and plays back. And sometimes it doesn't even do THAT very well.
faxing without a fax machine

Several jobs I worked in the past allowed the capability to send a fax through the computer without using a fax machine.  However, I have no idea that program was set up but would really like something similar at home.  I can't figure out where to start.  Anyone know anything about this?


Thanks.


Microcassette Machine
Not sure if it will help, but I have a Sony M-2000 microcassette transcriber.  I know your sour on the Sony's, but I don't use this anymore.  Let me know if you are interested. 
white noise machine
I had a neighbor who had a dog who barked all night and also another neighbor who played music all night.  I bought a white noise machine for about $20.00.  I had a choise of ocean waves, birds chirping, rain hitting the house, thunder, so many more sounds and it worked..It would drown out the outside noises.I had tried ear plugs, calling the cops (the minute they left the dog and neighbor would start again), confronting the neighbors..nothing worked but the white nose machine..You can get one at any department store..
Need transcription machine recommendations please

I am an at-home MT and I have been using an Olympus Pearlcorder T1000 for the last several years. I am on my second one - the first one the hinge doesn't work correctly to insert/remove the microcassette tape but the machine still works (but I have to use something to flip/pry the lid open-lol) ! In fact, I am using it now because about a year or more ago I purchased another one (exact same model) as I felt it would be wise to have an extra machine). Anyway, the new one started pulling out the tape out of the microcassettes and won't backup/rewind like it should. It did this a couple months ago and I did the alcohol cleaning with a q-tip and that didn't work, so tried some silicone spray and finally it started working properly again but now I have run into the same problem. I tried all the above mentioned tactics but it didn't work this time. :( I hardly feel it is worth taking it in to have it repaired since they are not a costly machine, and BTW, I have an older Sony business quality transcription machine (around $500 over 10 years ago!) that I had so many problems with and had it in/out of the business machine repair shop several times (so additional $ spent) and still ended up with problems, so that is why I lean now more toward the cheaper models and if I get a couple years use out of them I am happy.


I am just wondering if there are any other machines that you might recommend around the $200 price range that you have had good luck with or should I just buy another Pearlcorder.


TIA. 


Do you use your steno machine to transcribe? nm
nm
Stenograph Machine/Transcribing
I was in court reporting school for 3 years. I got to over 200 words per minute on the stenograph machine. The problem with using it for transcription is that it still has to be transcribed into typewriting. The system the machine uses is a machine ShortHand - combinations of letters form different letters of the alphabet. You do not produce readable text as we know it in typing on a stenograph machine.

This would be causing more work, not solving a problem. It is used to transcribe spoken words in a courtroom or medical conference, etc., as a tool only. You still must transcribe the stenograph Keystrokes into a typewritten, readable form that could be a permanent medical record or legal document.

My name (Gloria) in stenograph is a classic example of what the phonics system looks like. Gloria is a combination of these letters:

TKPWHR is the sound "GL";
O is the "O"
R on the right side of the keyboard is "R"
Then a second keystroke would be KWA for the sound "YA."

My name would read like this on the printout from Stenograph:

TKPWHR O R
K W A

The letters print out in the same location and it is based on phonic sounds. Thus, it still has to be transcribed into readable typewritten English to be understandable.

Hope this helps. I dedicated myself to this system for 3 years of hard learning in College and then burned out in the end right after passing the Georgia Court Reporting exam.


Sound on my machine goes bananas--Please help
Hey y'all. The sound on my machine has been going from being totally OK to really sounding terrible--fuzzy, distorted, and killing my eardrums.

All else has stayed the same. It will be good for 2 days, then really bad, then good. Does anyone have any ideas? Please reply quickly, as I have a deadline. Thanks so much. It is Windows 2000.
If it has never been installed on another machine, then you are fine. sm
I have bought OEM software off or Ebay, came with registration numbers never used, and it was fine. I was able to register and access support.
Transcribing machine wanted
Hi,
I was wondering if anyone has an old transcriber they wanted to sell, with the regular size cassette, not the mini. I live in Hawaii. Please email me if you have one you would like to sell.

Ariel
Try a noise machine - we have one that lets you....sm
choose between the sounds of a waterfall, crickets chirping, and other sounds that I got my daughter for $10 at Target. Good luck!
Have you tried unplugging the machine for a few minutes
Maybe this would reset the machine. I have looked through my manual and did not find a solution for you, sorry.
I should add it works great with the fax machine too!
With Vonage I could never send or receive faxes.  I kept getting "poor line quality" error messages on my fax machine. 
I like fax machine as can fax permission slip to
x
True, we are just part of the machine, like PC,
x
check ebay for machine sm
I've gotten several things for transcribing from ebay and have been thrilled every time.  good luck!!