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Serving Over 20,000 US Medical Transcriptionists

My only complaint with mine is that...

Posted By: Kendra on 2009-04-23
In Reply to: It is rockingly AWESOME, I think. - MSMT

my 2-year-old located the playboy channel (that I did not even know existed) in my car. Not such a big deal now, but I wish there were a way to disable it because someday, he won't be two anymore. Also, it taught him to scream the F word over and over and over again.


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This is my exact complaint

The looking up of addresses is ridiculous. I don't care HOW fast you type or HOW many macros and shortcuts you have, nothing will prepare you for that! The platform is user friendly where I work also. Most of the time with this company, I'm making less than $10 an hour because of this... and this job is my overtime job!


It's a small MTS and I really don't want to work for a national (from all that I hear on this board), so what does one do? How does one find the smaller companies to work for?


 


 


You are correct. If you have a complaint about something sm
they will tell you to go find another job. Communication with them is the pits.
Ridiculous complaint?

Busy, you should really try to be a little kinder.....or read her complaint a little more closely.  I think her complaint was not about CONSTRUCTIVE feedback.  If she gets hard copies she can't read, what good are they?  Just how ridiculous this QA thing can get; one of the editors in a company I worked for corrected my "40-year-old black female" to 40-year-old Black female."  No problem, if that's what they want, that's what they get.  I corrected my Expander to "Black."  Editor #2 comes along and corrects me saying "black or white" is never capitalized.  I fired back a very disgruntled e-mail and said editor #1 had corrected me and that I KNEW black was never capitalized but if they wanted it capitalized, fine with me but somebody needed to get their sh*t together and figure out what they wanted from me.  At least with that company, editor #2 had some sense, she sent back a very nice e-mail saying that to appease editor #1 to go ahead and capitalize it until I was off QA and then do it whichever way I wanted and in the meantime she would not count me off for it.  At least editor #2 had some sense but ridiculous?  YES, indeed. 


Busy, if you're working for both MQ and Spheris, I assume your experience is about the same as mine.  I worked for MQ and for Spheris when they were Edix.  Once I was off full edit (in a very short time), I never heard anything from either company QA again so I assume they were happy and I went right ahead doing my best.


Then it's already gone, why post a complaint?
I'm perplexed by this.
biggest complaint
would anyone else say that the biggest complaint as a Transcriptionist would be leg cramps and back pain?  and what suggestions would you give to help?
I ain't never heard this complaint before.

Complaint? What about a lawyer?
But why do you need a sample of a complaint? Write a letter explaining the details and mail it to the administrators of the hospital and copy it to the same people at the headquarter address (CEO). Ask for a response and mail it certified with a receipt requested.
Legitimate complaint
I think you are cheating yourself by not keeping a tally of the lost lines .. open a word document on your second screen and copy and paste these lines each time .. takes a few seconds and you need to be paid for what you are being asked to do .. otherwise, request a reprieve from this guy. Venting is one thing and it helps a little but cold hard cash actually speaks back to you!
Definitely not...how do you know if it's a valid complaint?...(SM)
This happens very often with abuse claims. A case is started, the claim is false, someone's reputation is wrecked, and it costs them a fortune in legal fees to restore it. If you are worried she is not getting help or advice, the only discrete way to find out is fake a spontaneous meeting and get into conversation with him/her and go from there. You could never let it be known that you read her/his records...records that she thinks are confidential. (Boy, are a lot of people in for a shock.)
How to file a complaint for services....please sm
I'm not sure if this is the correct board. I was wondering if anyone knows of a site that I can get a sample on a complaint that I would like to file to the administrator of a hospital. My mom has non-Hodgkin lymphoma and during her last 3 visits at the same hospital, they gave her the wrong medication. This is the medication that she has a severe reaction to. She has hallucinations, toxicity, etc. to this medication. She is in a different state and I would like to file a complaint to the administrator to prevent this from happening again, as she is in and out of the hospital. Thanks for the help.
She worked all those years with no complaint.
x
You want us to have "O" work? They would track that complaint in a heartbeat.

communication and reality.


Talk about your drugs or your dinners.  Pass over MQ.  We won't mind a bit.  Our lives are rough enough already without biting comments.


We are trying to dig out of the quagmire MQ/Philips has put us into.  Like I've said, MTing is no longer a profession or can be considered a "real job".  At best it is pickup work or sideline extra non-necessary money because one certainly can't depend on the money.


Work is not saved for certain MT's. I hear same complaint
z
Glad you filed a complaint and that you're okay.
 
Chief complaint: Breathing. (just had to share that with you all--nm)
xx
File a complaint with the attorney general
xx
Easy enough to use but keystroke lag was my main complaint. (nm)
dd
I called HR and I did not know you had to follow up with a written complaint. Is there an email
address for written complaints at MQ. The HR person sounded all disgusted and I am sure she has been getting tons of calls.
how to file a health insurance complaint - any hints?
Background - I had to have radiation treatment for colon cancer and for the most part charged everything on my VISA.  I have all the VISA receipts.  Two office visits I wrote separate copay checks, which have cleared my bank.  The billing company for the oncologist says I still owe $20 copayment which I absolutely positively refuse to pay.  I have faxed to them a copy of all the VISA receipts and have spoken to the billing office and they have receipt of the two checks so they have receipts of all my visits/copays.  My insurance company says I only owe a single copay per visit so if the billing company says they have received the copayments then I have fulfilled my contract.  So who do I complain to?  It's bad enough to have to go through radiation, but now I'm getting burned again (LOL - punny punny, gotta laugh) because of their inadequate billing system.  Grrrrr.  I am so incredibly mad I feel like, go ahead, turn me over to a collection agency and MAKE MY DAY!!!!!  Anyone else go through this rigamarole/nightmare and who did you complain to?  I want people's bottoms to get waxed on this - I have spent literally hours on the phone trying to clear it up, not to mention the cost of mailing/faxing/etc.  Thanks in advance.
Filed complaint with Better Business Bureau against MTSO
for nonpayment after 90 days. Requested payment multiple times to no avail. Nothing but empty promises. Has anyone ever been successful getting paid after going through the BBB?
Go ahead and file a formal complaint. Then it is on record this dog is a hazard and if it happens
:+
Will filing a complaint with the Better Business Bureau and District Attorney do me any good if a sm
I live in a different state than her.  Also the amount is less than $100.  Thanks.
Funny! Mine is almost as large, and I don't mind cleaning mine!
It's no problem at all.  Besides, I'll take lots of oodles of square footage any day of the week over living in a sardine can!
Don't know what you're complaint you're making with this post. sm

You stated in your original post that you don't want to work weekends or odd shifts. What is your definition of an odd shift?  Second shift?  Third shift?  Sounds like you want to work M-F on days.  Sounds kind of rigid to me. 


Personally I like second shift, so everyone working days means more work for me! 


Mine isn't like that. Mine is 2. All are programmed different.
xx
Mine are 10, 7, and 4.....sm
I get up early and get my work done by noon. If I have more that needs done I do it late at night after they go to bed. I have a very flexible schedule, so as long as the work is back in 24 hours it doesnt matter when I do it. Mine are all girls, so they play really nice together. My 10-year-old is pretty good at keeping the 4-year-old playing. When the two older ones are is school, my 4-year-old is pretty good at playing with her toys, computer or books until I am done. I stop occasionally to read to her or play with her, but I am usually done everyday at noon. For me personally, I would never use daycare. I would try to make it work with the little ones at home. I used to work in a very demanding hospital job doing insurance and billing. When I started work at home I knew I would never see another day care again! Good luck to you and hope you can find a way to get the little ones to stay at home with you!
not mine
I did not make that post
Yep, that's what mine is...
That "azul" thingy - think I'll take my computer, desk and chair to that island and sip a cold drink while I type....
should see mine!
Ours this time was 441!!!
mine is for $96 - but what for??? nm
x
You can have mine.
What a slap in the face! I will be returning mine with a nice little letter. They obviously think we are just a bunch of idiots and are just going to sit back and take their BS. I have had it.
Mine was $27 nm
NM
Mine are up a bit too. NM
x
He's mine. Now get out of here.
Do you spend at least 2 hours doing your hair and make up in the hopes that he stops by your house? I didn't think so.
Mine does - up to 14 cpl for certain...
accounts.  I'm sure there must be others.  Our experience has been that there are still plenty of doctors/healthcare facilities who appreciate quality.  Yes, many simply want to save money.  Thankfully, some know money is not the most important factor.
Mine did for me
I worked for a company (not MQ) that used DQS and I only have dial-up available to me. I connect at 50.6 Kbps almost all of the time and never had a problem. Once the first dictation loaded, which took less than a minute, the rest would upload in the background while I was working so I never had to wait. Sound quality was always very good, but of course that can depend on your account.

I currently am working on the InScribe platform for a different company and it takes a little over a minute most of the time for my first dictation to load (so it is a little slower than DQS was for me) but after that there is no waiting, just like on DQS.

I have a really reliable ISP so very rarely get disconnects, etc.

HTH. :)
that's how I do mine, too...and they are

mine is
Pink Floyd, Wish You Were Here
Also keep in mine...

While it is very true what the other poster said, you also need to take in to account how much you are getting paid per line. I get paid both ways, for two different jobs I work. If I were to make say $.09/gross line (based on 1" margins all around, Courier New 12 pt. font), then I would need to be paid approximately $.12/65 characters per line to be making near the same amount (this is just a rough estimate).


Me too. Mine is really bad in the a.m. - sm
The pain is not really in one area of my arm, but all over and achey, even going to my wrist sometimes. I absolutely cannot lift my arm over my head without excruciating pain. Heating pad helps me too. Mine actually started when I got this crazy idea to add weightlifting to my cardio regimen at the gym. Since I have bad knees from time to time, I am guessing this may be arthritis. I'm 38. Arthritis is very strong in my family.
Wow! Ask for mine too and keep it! :)
Was an original member when you paid by the MINUTE to use AOL in the early 90s. I think it lead to my divorce...

d~
Mine too
I'm an IC and was fortunate enough to receive Christmas bonuses from three of my accounts this year.  I was more excited about being remembered than the money!  It is nice when they communicate with you other than in a monotone voice on a tape.
that is what I still use. Mine looks sm
awful but works great. I found a couple on E-bay and bought them for 4 bucks a piece but they are rebuilt and the keys are tighter. Actually I wanted the cords off of them because you can't get the cord anymore and mine had a crack in it. These are the cords the snap in and are not on permanently. I love the clickety clack keyboard and don't want to ever change. I have bought so many adapters, you can't imagine! LOL
mine is this now too:)
Why are you making a big deal about this?
mine too
of course this is my cup of cocoa since I haven't ever touched coffee. 
Almost all of mine say thank you, more so than the
American docs.
Anybody like their job? I like mine
nm
I wish mine had. We'd all have been better off.
Actually I've always wished I was adopted and had nothing genetic in common with those freaks.
Not Mine!!!

Mine is a
He also just quit a high paying, benefit-loaded, pension-loving job in sales for Time Share Sales because of the hours. We have 5 kids and they are growing up WAY too fast for him to work 70 hrs a week. Pray for us...this is scary! I am tying to find a better paying MT job and maybe some benefits to make up the $ difference while he trains and gets used to a change!
Mine is 143. nm
x