My client of 6 years did the same thing. SM
Posted By: blu on 2006-03-31
In Reply to: Clients - MommyMT14
They loved me, loved my work, but it made no sense to pay me what they were paying me when the software did what he considered an acceptable job.
I can't really blame him but it was $1000 monthly that was suddenly gone. It really hurt me in my pocketbook.
I found somebody else. I would work at a convenience store before I'd lower my rates.
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- My client of 6 years did the same thing. SM - blu
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I had the same thing with a client in Indiana - did their work for 5 years
Then someone from Connecticut stole the account - underbid me, and the work just kept getting slower and slower, and I asked questions of what was going on, and no answer. Finally the girl that USED to send the work to me called me and told me they were going with Mary's service, and I should be looking for something else, and that they had no intention of telling me because they were using me for stats, etc. (I didn't charge extra for stats, and she did).
So Mary, I know who you are, and I hope RP's dictation is driving you NUTS!
There I feel better.
Guidelines are one thing, but if your client wants it transcribed a certain way, just do it.
p
For years, I was IC with only one client. Never a problem.
:
Went thru Same Thing 2 years ago this month!
PLEASE be very careful. I know you're worried, but PLEASE contact an attorney ASAP. Go thru your state if you need a low cost attorney or free one. The same EXACT THING happened to me 2 years ago to this month. We had a landlord who we rented from for over 10 years, and then he held a mortgage for us. All was checked on by lawyers and was on the up and up. Anyhoo, we never got behind, but the market in our town tripled in 1 years' time. We had settled on a price of 179,900, I believe, and the next year the market boomed in our area. The house was now worth around $400K, or so the landlord dreamed. This SCUM, who was a very seasoned landlord/mortgage holder filed papers BEHIND OUR BACKS, declaring that we were months and months behind on the mortgage, and hadn't paid him a cent. Total lie, and we laughed cause he TOLD us via the phone that he wanted to resell the house and make some real $$$ and that we were "schmucks". I called an attorney, who knew my scumlords' attorney. This lawyer begged me to give up and get out ASAP, as this lawyer was crooked and would pull anything to get us out, as it was happening all over the county to hundreds of families. I went thru legal aid, had all my paperwork supporting our case, including the obvious cancelled checks. Know what he did? His lawyer had someone in the Court Clerk's office who was "paid off", and the whole case was scheduled before a judge and I NEVER RECEIVED NOTICE til it was all over. I could NOT believe this happened to me, in AMERICA, no less. I lost my home and most of my friends and even family. NO ONE believed us that we had not missed 1 stupid payment! Two years later, now they know the truth, but its too late for us - it was the most terrifying, humiliating, frustrating experience I have ever lived thru. All is well 2 years later and I am SO much happier where we are now - and renting, too!! Just like another poster said, I call the landlord if its breaks! And this new landlord mentioned to us that we were "such great tenants, he would be willing to hold the mortgage for us". We freaked out and said NO THANKS!! This is a very brief summation, but suffice it to say that as long as the mortgage is held privately by a person, that person can be really crooked and do whatever they want. I never thought it could happen, but it sure happened to me, and I'm no legal slouch, either! Good luck to you.
Huh? I have used it everyday for at least two years and never had to buy a thing. nm
Yes......same thing happening to me, after 25 years. sm
I am tired all the time.....I think I need a change or 2nd job doing something else, other than MT.
My butt hurts from sitting too long, day in and day out, even after exercising and walking daily.
I am burned out also.....I feel your pain.
Had Lasik done years ago, best thing
Vision so bad before and got to where I was having trouble just seeing with any kind of aid. I love my new sight. Was told prior to having if I wore reading glasses for smaller print that would not change but made no different as I was really nearsighted and now excellent sight.
Old MT for 15 years. Same thing. Product at Walgreens for
zz
I have over 16 years experience and I have been experiencing the same thing
I've sent out at least 10 resumes in the past week or two and only 1 or 2 responses and then nothing. I think it's just a sign of the times. Sometimes, I feel like having too much experience is a hindrance because these companies who only want to pay 1-3 cpl for VR etc.. know it's an insult so they hope for some newbie to accept their office. This biz has gone down the drain!!!!
At this for 30+ years. I think the thing to remember is yes, it is a business, when I am home to w
working. One thing I do to start off is treadmill every morning 30 minutes, just walk, no vigorous jogging too old, just enough to get those endorphins working and then start with my cup of coffee. I don't answer the phone for anyone unless its my mom. She only call is if something is wrong, otherwise I let the machine pick it up. I will if I have personal calls for myself take time when no work or do that rather than lunch for 40 minutes or so. I do the hour stretch. I also use weights, free weights by my desk I use to lift and stretch out my neck and arm muscles. I also use a ball twice a day to lie on and roll out the shoulders. This enables me to keep at it. No house chores. After I am done I do those. My kids are raised, but this job always enabled me to be here at home for them. I worked nights for a long time too broke up my work time when they were younger. So everything at home is workable with the right approach. Just remember, you are working, just because your home don't take personal calls. I don't think I would have done this for this many years if it was not work the $$. Be creative in your own routine have fun with it and make it work enjoyable. We can go out and have coffee in the sun on the deck in our PJs for our breaks, so remember the flexibility factor there.
Ebonics: Not a black thing or white thing. (sm)
I don't think there's any cause to get upset or defensive here. Look it up on line...even colleges are offering courses in Ebonics! ...well of course they are more sociology-type courses, but still, people are PAYING to learn about the why's and how's of this "other" language.
A quote from one of the sites I found:
"UT-Austin's "Introduction to the Study of African American English," teaches students that the sentence, "Nobody didn't leave" is not "mainstream English with mistakes," but rather a legitimate English dialect. "Ebonics: Myth and Facts" and "African-American English" are both offered at Harvard. Penn and UCLA also promote Ebonics as a legitimate dialect in, "Introduction to African American and Latino English" and "Afro-American Sociolinguistics: Black English," respectively."
Here's the link: http://www.academia.org/campus_reports/2002/september_2002_2.html
FTP Client
I still don't know what an FTP client is that was asked in the original question?
the client always wants a little something...sm
The client always wants a little something for nothing.....so I give them a free line if there is only one word on the line...I give them a 68-72 character line (spaces I do count). I have never upped them in 9 years, but on my 10th anniversary I am upping them to 13 CPL. I also give them their 5 line headings for nothing as it's only 2 Keystrokes for me. They are good to me so I bake for the offices a couple of times a year and give the offices a gift during the winter holidays. 
I do for one client
One of my clients requested that I charge this way. We do 10 words = 1 line, so basically a penny per word. From what I have figured, I'm doing okay when compared to the character count way of charging on this account. I think they requested charges calculated this way because of being ripped off by their last MT. Once I send their files, they can check the word count and keep a running tab to compare with my statement. They're satisfied and I'm satisfied, so it works well.
Have your client do it. SM
Call the office of your client and have them fax/e-mail to you samples of their prior surgeries. There's certainly nothing wrong with asking for this.
the client does not have to have it-- sm
The client can unzip using WinZip or whatever program they have installed, but MP Tools is so easy, some clients may want to use it. I have a couple who are interested in purchasing it just for the printing function, which works really well.
I had a client ask me to look
They provided a patient list for the date of service, but if the patient was not on there, then I had to view on-line the past week of patient lists to look for the name. Yeah right - that took 15 or 20 minutes sometimes uploading and viewing. So now, they get an inaccurate spelling of the patient name with a comment when I send there report, pt. not on list. Hello? Like the low wage isn't bad enough, and then add in that kind of junk. It is pathetic. 
What the client says is law, if that is what they want, then
that is what they expect and they have the right to tell an MTSO who can and cannot work on their accounts.
Even with this, the client is always
BOS is a style guide, which I do not own. However, I aim to please the client. So, if the doctor wants to spell something his own way, then so be it. He went to medical school, not me! A book of style means absolutely nothing to a client who wants things a certain way. End of story. 
It is just according to what the client
wants. Most do I would think, but some want them in a paragraph form and not captialized. Need to check with your supervisor or client.
Oh my! Do you have your own client? sm
I don't know of any MTSOs who pay 13 cpl. If you found one please share.
I'm not sure, but if the client does not
get a cut for using ASR, they why would they care whether their physicians use it or not????
We would be a lot more valued if they all thought ASR was as good as originally touted and had no editors to fix the darn reports it spits out.
First off..there is no way the client is getting a
And ASR is NO WAY 3 times faster...that will never happen. Most transcriptionists type the speed of the dictator to begin with. ASR could be a great tool for those of us needing a break from transcription, but it does not warrant ripping off our cpl's..ESPECIALLY when the client is charged the same...the have NO WAY of knowing whether the report is goes to ASR or not. Lastly, an ASR Editor needs YEARS of transcription experience, becuase to insure a correct report
It would be according to what the client
wants. We just type the numbers if they are dictated that way.
Unless specified by the client, I only
expand in diagnoses, procedures, impression, etc. I always type what they say when it comes to drugs, you don't change things like two a day to b.i.d. unless directed to do so by the client specifically. Also, on my client we are not allowed to use slang, so if they say "sat" we expand to saturation, bili is changed to bilirubin etc. A good MT never takes it upon herself to change something that is dictated UNLESS they are specified to in certain instances by the client or it something is wrong--then if it is changed you flag it for your QA.
I think relistening to a certain client until you
are very used to them is a good idea. Just put it on high speed and go over it. That won't take near as much time. I am QA and I can most certainly tell the difference between those who relisten or at least reread and those who do not.
never a client from a national, but...sm
A client approached me AFTER both HE and I had quit working for this one particular MTSO...I worked for him, she found out and tried to sue ME for $20K.
I sent her back a play $20K bill and told her that was about as much as her "lawsuit" was worth. Never heard another word from her.
Own client question
Those of you with your own clients. What do you do when you want to go away for the weekend, or get sick? I can see this as being about the only reason to stay with a company. The ability to get someone else to pick up your accounts for a few days is appealing.
Depends on the client.....sm
At any rate you have too many commas, imho.
"I told him to clean the area with hydrogen peroxide and after that he can apply the Neosporin ointment." Works just as well.
It just depends on what the client wants.
I have some that still use tapes and some that I do through a TASP. So for the TASP, I have a wav pedal for the computer, Express Scribe, and that's it. For the tapes, I have the usual trancriber setup.
Maybe the client requested the
x
Pleeeez help. What is an FTP client?
I was asked that when applying for a job. I know it means file transfer protocol, but how the heck am I supposed to know how my audio files get transferred?
And I thought I was pretty gosh durn smart. 
Client rate
It depends on the rate in your area, but I would charge no less than .12 per 65 char line. I think this rate is not too high and not too low. You have be careful about charging too much as someone will undercut you. Practicount is a line count program that will allow you to charge for headers, footers, bolded areas, underlines, and so on. This way if you have to drop your price in order to get the client you can charge for other things that will make up the difference.
Good luck!!!
it's really client preference......NM
x
In general no, but your client may need you to
nm
Well, if that's how she's billing the client SM
then that's how you should be billing her (just characters and spaces). I'm sorry you're going to be losing money. I'd be unhappy too. Maybe you can work on your shortcuts/macros more so that you are typing less for the same amount. No real words of wisdom for you...sorry.
Maybe so, but ultimately it is the client
x
The needs of the client have changed.
They can say they need the work whenever the fancy strikes them. You can either provide it or not. That is just the way this business works.
I lost a big client and a new one to EMR
My own doctor hired me after losing my account to EMR. I sat around for two months waiting for him to start only to be told on an office visit that he too has gone EMR. Good luck.
Losing a client
You have my empathy.
This happens with the big companies too. The MT is the last to know that client whose account they have worked on will not renew a contract. I worked 60 days in a row on an account to help catch it up not knowing the Co. was losing the account. I felt betrayed because during that time I could have been trained for something else. I was on a C-phone at the time, and others had already been trained on newer systems. Things really can be quite thoughtless/heartless when regarding the MTs feelings. Makes one feel like just a number. Or as they say a "Human Resource" I that that word..... it sounds like an entity that uses-up, wads-up, and then discards. What ever happened to personnel? Once again, you have my empathy.
Of course, forewarn the client.
Let him/her know that should you continue to be required to provide service over the weekend there will be an additional charge for doing it. Your work week is M-F and if you must provide service over the weekend you will have to charge a higher rate. I have had clients do this before and most of the time after talking with them they would change their mind about the ASAP timeframe. If you are getting slammed with a week's worth of dictation on one or two days then you should be allowed a longer TAT or charge a higher rate.
One client wants it, the other doesn't. :) nm
nm
ICs work for more than one client, always.
x
How do I set up a digital client??
Hi,
I just got an offer to do transcription for a doctor about 20 miles away. Only problem is this is a pick up tape deal and I do not want to have to travel especially with winter/snow coming on. I'm sure this isn't a big money maker account, but I would like to be able to have the voice files come to me encrypted and deliver the work that way too. I am not very good at things that are overly complicated, so any help as to what to suggest for a recorder and such would be greatly appreciated. I am hoping they will go along with buying digital, but if need be, I suppose I could provide it just to save driving. Help please. Thank you.
I have a PS client, and he does put pt's together when asked...sm
Lots of times he has new patient's talk with other patients. Not sure how, probably has current patient call the new one or something. You should ask. Wouldn't have plastic surgery without talking to someone who has used him, actually more than one and would want to see pictures too.
DocShuttle Client
 Does use DocShuttle Client? Can I use Express Scribe or do I have to use the Wav player by Bytescribe? I really like Express Scribe. Does not matter either way, just wondering . . . . Thanks!
DocShuttle Client
 Thanks! Good to know!
Meditech Client (sm)
How many of you are using Meditech Client and like it? Is it something you get used to?
That's up to you and the client to decide.
If you're concerned about whether or not to count the content of the header or footer, that is something that should be decided by your and the client, not the people on this board.
It's up to the client how they wish their work done.
Yes, I know it is our initials on the report. I've done work for hospitals and physicians who want pure verbatim, modified verbatim, an old version of BOS and their own modifications, updated BOS, no BOS and no verbatim, and "just type what I say that's what I pay you for." The one thing you can do to cover yourself is just save your work to a CD/floppy/Zip. If you don't feel comfortable about something, flag it for QA and let them make the last decision, but at least you have your original to go by in case something happens along the way. You have proof of what you typed and what was changed at the other end.
Yeah, I get it, but what I'm saying is my client went to using them and
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