Most have office managers.
Posted By: clhmt on 2007-01-29
In Reply to: I asked my doc at my last appointment... - sm
They are the ones who deal with hiring people and services like transcription. Most times the doctor has no idea, and don't want to know. That's why they hire the managers!
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I'd be right in the managers office. That's just not right.
l
middle managers/acct managers
Most of the time they have no control over what is going on either. They are employees just like the MTs who do what the upper crust tells them to do. They have no control, none of us do....
Another example of how managers
This is part of an e-mail from a QA Manager, for crying out loud!
Please note that when you get feedback from a QA specialist, they go by these guild lines if the account allows and it is of the utmost importance to take note and change transcriptoin style if it does not reflect these guidelines.
Managers are just that - managers
they make schedules, they place people on accounts, and manage workflow. You really don't need to be an MT to do that. I myself would never want that responsibility of handling all the disgruntlement, complaints, sick days, time off, blah, blah, blah. Of late, I notice more companies are going to the concept of having a team lead who also types, handles the schedules, does evaluations, etc. everything that a manager would do. I personally like this arrangement better because they know where you're coming from because they're right there with you. Teamwork really does work best, makes people more productive and is less intimidating.
Amphion managers
. . . and if you know the salaries those women make to hound you about line counts, you would flip!
To MTSOs or QA Managers
I recently took over QA for a small company just purchased. Previously there had been essentially no QA rules. If any of you could send me examples of how your QA is set up, the percentages you deduct for errors - common, critical, etc., it would be most appreciated. Any rewards given for high QA or deductions would be appreciated as well.
So I am the one doing the labor and get 8 cpl. Frank and all the managers
need a little something-something for all their "hard" work. We MTs are so 
Of course you second this. That's what MQ managers do. Doesn't make it right
or relevant. Keep putting out those fires of MQ discontent, or at least until the big guns with the lawsuits put out MQ for good.
What a crummy job you have to defend big business against the little guys who are just trying to make a living. Kinda have to sell your soul doncha?
I didn't think former bank managers
made any mistakes.
DQS only does what it is told to do by the account managers -
Whichever company you work for can set up DQS to count lines any way it wants to. Hence, if your line count seems incorrect it has nothing to do with the DQS program itself, but with how the company you work for manipulates how various Keystrokes or lines are counted. The same olds true for how many jobs you pull at one time. Both of these features are able to be manipulated by actual people.
You misunderstand. I'm overhearing the managers
talking about other employees, and I've told them I can hear them when they do it. So you want me to "get over it" that they talk about other employees in front of me? Am I supposed to get over the facet one of them left a copy of all the employees' pay rates on the printer for hours? What if your info were being leaked around an office where you worked? Would you get over it?
I found a new job, and I'm helping some of the other employees find new ones, too. Seems more logical and helpful than "getting over it."
More like 90% are completely inept managers.
I have one currently who is good but the rest have been the pits, pits, pits. And they're getting worse.
Beef about account managers
I'll say right off which company I'm talking about, it's DTS out of TN. I'm not mad, just at the point of head banging. I'd really like to know what it is that some account managers do and where they get them. I transcribe on several accounts and without fail, not one of them seems to know anything about the account. One particular one, "GK", I'll email with a question and IF she answers back, it will be somebody else's question, an "I don't know" or "where did you read that" (well DUH I read it in the account instructions). You get doctor lists that came out before modern medicine was invented and after requesting new ones 10-20 times, you just give up (some you can't get online). Then you get emails if you leave a blank for a doctor or feedback from QA that they can't find them either. Two accounts are GONE just this month, wonder if this has anything to do with it?
K-Mart managers...Good money! Yes!
You have GOT to be kidding. I don't know about TODAY'S wages, but K-Mart, (or Safeway or Target, etc)managers USED to make GREAT money!! Yes, they DO prefer a 4-year business degree. These are/were not low paying jobs. Minus the business degree, one would have to play "work up" and it could take 20+ years to get up that high. The pay was about 4-6 times higher than a beginning school teacher last I knew.
Because owners, managers, and CEOs are all trying to cut costs
so they can make as much moolah as possible. EVERY OTHER JOB I have ever had provided on the job training, EVEN the salaried professional white collar positions. Going to school or college does NOT train a person to automatically step into a position knowing everything. Nurses, doctors, lawyers, managers, HR directors, personal bankers, vice presidents, all of them had apprenticeships, internships, training, or worked their way up. MT is the only field I know of where nobody is willing to train or mentor newbies. The training at my last MT job consisted of an emailed two-page explanation of how to pull up their jobs. That's it. No account specs, nothing. Go live on day one.
Real Life 'Dilbert-type' Managers
"My boss spent the entire weekend retyping a 25-page proposal that only needed corrections. She claims the disk I gave her was damaged and she couldn't edit it. The disk I gave her was write-protected." (CIO of Dell Computers)
Quote from the Boss: "Teamwork is a lot of people doing what I say." (Marketing executive, Citrix Corporation)
My sister passed away and her funeral was scheduled for Monday. When I told my Boss, he said she died on purpose so that I would have to miss work on the busiest day of the year. He then asked if we could change her burial to Friday. He said, "That would be better for me." (Shipping executive, FTD Florists)
"We know that communication is a problem, but the company is not going to discuss it with the employees." (Switching supervisor, AT&T Long Lines Division)
We recently received a memo from senior management saying: "This is to inform you that a memo will be issued today regarding the memo mentioned above." (Microsoft, Legal Affairs Division)
One day my Boss asked me to submit a status report to him concerning a project I was working on. I asked him if tomorrow would be soon enough. He said, "If I wanted it tomorrow, I would have waited until tomorrow to ask for it!" (New business manager, Hallmark Greeting Cards.)
As director of communications, I was asked to prepare a memo reviewing our company's training programs and materials. In the body of the memo in one of the sentences I mentioned the "pedagogical approach" used by one of the training manuals. The day after I routed the memo to the executive committee, I was called into the HR director's office, and told that the executive vice president wanted me out of the building by lunch. When I asked why, I was told that she wouldn't stand for perverts (pedophiles?) working in her company. Finally, he showed me her copy of the memo, with her demand that I be fired and the word "pedagogical" circled in red. The HR manager was fairly reasonable, and once he looked the word up in his dictionary and made a copy of the definition to send back to her, he told me not to worry. He would take care of it. Two days later, a memo to the entire staff came out directing us that no words which could not be found in the local Sunday newspaper could be used in company memos. A month later, I resigned. In accordance with company policy, I created my resignation memo by pasting words together from the Sunday paper. (Taco Bell Corporation)
"As of tomorrow, employees will only be able to access the building using individual security cards. Pictures will be taken next Wednesday and employees will receive their cards in two weeks."
(This was the winning quote from Fred Dales at Microsoft Corp. in Redmond, WA.)
"What I need is an exact list of specific unknown problems we might encounter."
(Lykes Lines Shipping)
"E-mail is not to be used to pass on information or data. It should be used only for company business."
(Accounting manager, Electric Boat Company)
"This project is so important, we can't let things that are more important interfere with it."
(Advertising/Marketing manager, United Parcel Service)
"Doing it right is no excuse for not meeting the schedule."
(Plant manager, Delco Corporation)
"No one will believe you solved this problem in one day! We've been working on it for months. Now, go act busy for a few weeks and I'll let you know when it's time to tell them."
R&D supervisor, Minnesota Mining and Manufacturing/3M Corp.)
outsource overseas...and QA and managers "above" MT, period. It was parallel to the old EdiX
too bad, because they used to be awesome, then lost of lot of people skills and adopted the edix mentality...
I hold no grudges, just giving you my own opinion, my own experience. I moved on and am in a better place...
Have most people had good luck with their MQ office closing and moving to the regional office. Have
things gotten better or worse for you.
Yes, I lost mine. I upgraded the Office 2000 package to Office 2003. sm
I have over 2000 autocorrect entries and lost them all as well as my supplemental dictionary for my Stedman's spellcheck. Lots of grief!
Maybe you will be lucky and not lose anything. Good luck to you.
Might be able to rent one from an office supply or office machine repair shop
s
I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
x
I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
x
Office politics. That is why I enjoy working at home. In the office,
people are in other people business. Just mind your own business.
Can anyone suggest an office in MQ that is not run like this Amherst office. They are absolutely
pathetic. I wonder how many other MTs are in that office in the same situation.
Just DQS from my office was transferred and the rest are getting on DQS before the office closes.
:
Pay kids work around office, renovate office.
x
Office 2003 so far, but going to Office 2007 as soon as I can. nm
nm
30 day TAT in this office ... office politics at its best
I have kept in touch with an MT I worked with at the last in-house job (radiology). This was inpatient radiology and also an outpatient radiology clinic the hospital operated.
One of the girls, a person who at one time folded towels but who was hired as a clerk, was just discovered to ahve not mailed out reports for 30 days. These include both in house reports and outpatient reports. They have been sitting on her desk because she "has not had time to do them."
What do you make of this? The lead MT is close to this girl (hence her being moved from housekeeper to clerk) and is trying to minimize the impact that not having the reports mailed to referring physicians' offices, as if it is a minor problem (how they found out about it is a doc's office called the MT's supervisor and asked why 30 days worth of reports were mailed to their office yesterday.
They were keeping it from the director of radiology. I think this is BIG and that heads should roll for negligence.
What do you think?
at home vs office - i am in office
well, I really was referring to the MONSTER MANAGER that I have, who has her favorites here, and she assigns them the easy doctors who say the same thing over and over, you know. I have to do something. I am losing my SELF at this point, with no church and no family. The stuff on here about running out of work, my lack of computer savvy, all has me just frozen. MOre about in-office. Do you have little habits like talking out loud to the dr? Someone will complain about you. Do you ever say a cussword? Someone will complain. Do you ever sigh? Complaints. About age - I was offered 2 trans. positoins in San Diego before I came here. I had gone to a seminar about how to look for work over age 55, had revamped my resume and my "presenting" self, and it made all the difference. Things are way different than they were evern 10 years ago, you will be judged by someone younger than you, but in this line of work they do appreciate experience and reliability. And the computer doesn't care if you're pretty. It's not your age unless you are sickly. Don't give up!! if that's what you want.
What office are you out of
and how long you been there?
not with every MQ office
It is on the list of "dangerous abbreviations" and is to be coverted to mL.
all along with the ATL office also
and just now trying to enforce all of the sudden. I have only met quota a handful of times since starting DQS over a year ago. NOTHING has ever been said to me directly. Even contacted the office numerous times concerning this and just get blew off. So frustrated!!
Is this every MQ office?
I have been with them 8 years and I have not seen or heard anything about a check other than on this board.
my office
My office is also my study room. It is lovely with a nice corner-style desk. I have a nice music set-up with cd changer, etc. and a nice sofa with a really pretty pine cabinet that holds all my extra "stuff". I have nice wall grouplngs with pictures of the grandkids and other things that make me happy on the shelves that are amongst the photos. It has a large window looking out to the front yard and a ceiling fan for a breeze.
I have another picture that I picked up at a yard sale last week that I also want to put up. It's a neat and quite large original pastel that looks like something you's see on Antiques Roadshow. In fact, if they ever come to my town I'll take it in and hope it's a treasure.
which office?
what region are you in and did you have to ask for it if you don't mind telling?
Office
For tax purposes I have my own office. Also helps me to be able to "go to the office" and shut the door when not working as it seems I get more done this way. It might be small 8 x 8 or so but is large enough. I also will not keep any of our household finances in my office -- strictly for work related items only -- others are kept in a small office in the spare bedroom. That way I do not feel I am at work "all day long." But that is just me. Still work in sweats the first few hours, start to work within 15 minutes of getting up with coffee. Tried the other way with office in spare bedroom or living room and just did not work as I felt that the work was always there with me. Patti
I have my office,
x
Not in my office
If you hang up or get cut off for some reason, you go back to the report you left off with. OP, can you tell us which office? I am in Chicago and hope it's here. I get stuck doing all of the ESLs and 20+ minute reports too.
why not ask? if you were in an office,
would you ask your friends there their thoughts/opinions?
What does your office look like?
Redecorating my home office..Maybe a newer/nicer surrounding can get me more motivated.. going kind of retro decor.. what does your work environment look like? Just curious..
Office
Mine is in an extra bedroom (converted to office). Working very well for me. Away from distractions, can close door if I need to.
Office
I started off in the bedroom, moved to the dining room, then as our family expanded from 2 to 4 kids, I divided the dining room in half (It was huge! Have sat 27 people down at one time, the largest room in the house), had walls built and what do you know, I know have my own space! With a door and a window! My two older kids are in their teens and I have been finishing the basement and moving them down there. I thought about going down there myself, but I like my little office and I can hear the little ones and the window leads right to the backyard too. Nice and peaceful! But it wasn't always that way!
The last job I had in an office the office..sm
manager seemed to think we would not see this take over for a long, long time and that many were trying it and going back to using transcriptionists. Let the doc know you will be happy to help him out should he decide it is not working out for him. I am so sorry for you, hang in there.
office pet
Awww - thanks for sharing the photo of your kitty and in reading your "blog" thanks for reminding me why I enjoy working at home so much. 
Office Pet
I hope this link works. I wanted to show you who keeps me company every day while I transcribe--unless she runs off to sleep half the day, which I wish I could do!!! When she's not around, the birds visit the feeders in the window.
http://mtblab.blogspot.com/2006/08/office-pet.html
office
 An 8 x 10 room, with window seat for my dog, big light colored L desk with bookcase and armoire. White walls (which i hate!) and lots and lots of photos around of family and friends.
Does it actually ask you about one office or is it about
Curious?
My office--sm
Spare bedroom. The second boy moved out and I grabbed it. Big enough for my L-shaped desk parked right next to the window so I can catch a breeze and peek outside. Just outside the window I have my flower garden with my giant pink hibiscus and sunflowers, all in bloom at the moment. I have a shepherd's hook with two hangers for birdseed. I painted the room blue and stuffed the closet with my computer junk and have some of those plastic take apart, put together shelves that I have sitting around for odds and ends, coffe pot, etc. My bookcase is in the corner. The dog's pillow is under the desk. Quite cozy since I spend the majority of my life in here! I also keep 2 of those plastic stackable drawer sets right under the desk to my left for my most used reference books and keep the receipts in the drawers. Quite handy.
We had a day like that at my office, too!
We always have trouble with the faxing console working properly, but today, out of the blue, it started faxing random OLD reports INSTEAD of the reports it was supposed to fax.
We blamed it on the software company having a wacked product (which they do), but maybe there was a full moon last night.
I have 2. One from Office Max and one
I ordered on paperclippy.com.
The tote from paperclippy is big and allows the foot pedal, headset, etc.
The slimline from Office Max is really cute but trim and slim and I only carry power cord in it.
Office
During the winter my office is in a spare basement bedroom, during the summer I have a folding portable desk I use in the main living area as I have my granddaughter daily and we feel we are more "together" than nana being downstairs.
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