Mentors?

Posted By: Curious on 2008-01-02
In Reply to: I'm sorry that you have crappy QA. I wish I had you to edit. sm - A good QA

Could you please tell me what a mentor is supposed to do? I supposedly was being mentored when I first started but cannot recall it happening. Now I was told I no longer need a mentor, and I am curious as to what I missed. Which company offers mentors that actually mentor?

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** RANT!! ** I hate QA people! - Those who can, transcribe. Those who CAN'T, edi
- Outsmart them - Cindy M
- Turn down - Miss understood
- to "rant on hating QA" - just an MT
- Hey Einstein, you'd be out of a job with your plan. SM - what??
  - There must have been 2 fair to excellent MTs.. - Weren't you an MT once?
    - What will haappen when Dr says U made - mistake? Would love to see your attitude then.
    - Get your own accts. When approach Dr with - your attitude, wont have own acct for long. nm
    - If you work for MTSO, you usually dont have - access to the doctor. Get your own accts,please
  - I rather doubt that, but if that's what you - want to make yourself believe,
- Define "whining" - me
  - They whine when I send them a blank, and tell me - I should've 'just sent it through'.
- I, as well as many others here, understand your ... - sm
  - Here's the truth--SM - QA person
    - No one said you have to train them. You just have to grow up and be above the bullstuff. - A good QA
    - The above post proves my point. _sm_ - MTs who can, transcribe; those who CAN'T edit.
      - You CAN research what you "cant hear."Google - sentence with blank &will often fill in blank. nm
        You said it - Cindy M
        Do it all the time, honeybunch. - sheesh
        "You can't look something up if you can't even - tell for sure what the word SOUNDS like.)"
        You BET you can! sm - Lyndia
        That's exactly how I - wvm
        I do all that stuff too. But sometimes you just don't - get results.
        Did you not read post about "you CAN - research.." You basically repeated that post.
        Huh? -nm - missed your point
        This is sentence I responded to about googling - sentece with blank to find what blank is. nm
    - Here's more truth for YOU ... - sm
- Grain of salt - Tired&CrankyMT
  - Wait'll you've been in it for THREE decades, - THEN tell us ya still luv your QAers.
    - At 3 decades in, I'd more than likely - Tired&CrankyMT
      - I appreciate your post - Cindy M
      - I'm over the 3rd decade and counting - Thinking
        Well over third decade and loving it - Thinking�again
    - you sound more than ready for retirement! - ;)
      - I've been wishing I could retire since I was still - in high school! ha ha
  - Although I understand the basic premise of your post ... - sm
    - I am on production too s/m - production QA
      - Nah, I'll bet most of you get paid - PER CORRECTION, the root of the problem.
        U make no sense. If paid per correction, why - would we complain about multimistake jobs?
        Nope. We get paid production too. Unfortunately, hourly QA is out the door. - A good QA
        Learn what you speak of. Paid line count - here, just like MT. nm
        So: it's ok for MTs to lose time/$ on researching, - but not for QAs to fill them in?
        I get paid less to edit than to MT. I shouldnt - have to do MT research. How will MT learn?
        If we've researched our brains out, and STILL - can't find the answer, if QA -sm
        Dont mean this situation. Mean repeat blanks, - correcting same mistakes over & over. nm
        THAT is when constructive feedback helps, not being a jerk about it. - A good QA
        Yeah, I'll bet some MTs with bad QAs reach the - point where they just tune them out,
        Could be...but if the lines of communicaton are not blurred with a negative QA, then you can have a - A good QA
        Of course. Unfortunately a good QA - is the exception, not the rule.
        I think you should stop now. You s/m - production QA
        Couldn't be anything NEAR how a 20-blank report - would hold up OUR production!
        If you dont try to fill in blank or research, dont - expect it holds you up at all. nm
        I don't recall saying I 'don't research' blanks. - In fact, the time we take to research
- I edited MT with mistakes in template,told bout - them but she never bothered to fix them. nm
- I'm tired of MTs who cannot SM - QA person
  - 20 or 30 blanks in a report is a NEWBIE. - That's a whole different thing.
  - This type of arrogance and presumption ... - sm
    - I have been on both sides and recently sm - Lyndia
      - EXACTLY! Constructive input is always welcome; - constant little put-downs are NOT.
    - I agree with this post. - I think that QA are not necessarily more skilled.
      - Right on. Here's another thing that really _sm_ - Those who can, transcribe, and who CAN'T, edit
        I feel your pain, believe me... - I think you have every right to question these
  - Blanks in a report - I feel better now
    - I think sometimes it's the only way to get - one of the higher-ups to do -sm
  - I agree. When hear/research blank, it is SOOO - obvious they didnt even try. nm
- They do seem to have a lot of rules. - I think their heads get a little swollen.
  - That's exactly what happens ... - sm
    - Not only that, but lots of MTs get a little - 'black mark' on their reviews
- I'm sorry that you have crappy QA. I wish I had you to edit. sm - A good QA
  - I must say that you do indeed sound like you're one of the 'good guys'... - sm
    - Aw, thanks. I've been in the biz forEVER and in order to learn, you HAVE to be priased... - A good QA
      - People (& animals, too) will work harder to get - praised than they will to avoid a beating.
  - Mentors? - Curious
    - Definition here - Miss understood
    - Where I work it's the 'nice' name they give the - QA's. Sorta like 'sanitation engineers'.
    - At 1 co. was told I had mentor, never heard - from her, even when ?s. I didnt stay there long.

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SS Mentors
Did you ask the SoftScript mentors or try the SS help line before you posted here?

Anyone see the ad for AIM for mentors? sm
They state that they don't pay you until you've been with them for SIX weeks because that's when they first get paid for work you do? That's ridiculous to ask anyone to wait 6 weeks for their first paycheck!

Rude Mentors
I hear you!. Just grit your teeth and bear it. Soon you will have enough experience to make a change. If making you feel dumb strokes their ego, play the game, learn all you can from them, and move on to kinder pastures.

They also do not pay mentors decent money
so no one I know would never work for them. Companies like that do not need to be around.

Not all have the warm and fuzzy feelings about mentors
I learned transcription inhouse in a hospital when I found out about a person being able to make more than just their salary each week by being fast and that I was. I thought it would be a piece of cake, hey I had worked in hospitals, both adult and children, doctor offices and the like. It took me a year of her training before I was put on incentive. My boss (mentor?) got upset with me 1 time and put me on 3 days work a week when I had been working full so then got a parttime job for those 2 days until the boss lady HAD to ask me to return. Their work was heavy in the first place, but that was what she did. Another time she told me after a person typed over 50 minutes a day (I was the only 1 doing this out of about 6 or 7 transcriptions)that then that person would stop and do paper work. I told her that would not work as it would only apply to me and I would have to go further up about that. Lastly when I left after 7 years working in transcription I had an outgoing evaluation and she put down average (instead of outstanding, superior) for attendance and told her I had not missed 1 single day of the last 3 years and she would have to give me the best mark on that if nothing else. She said she really had not checked her records. I am glad I learned but warm and fuzzy, not here. Reading above noticed you said only 2 more years until retirement. What is that? I am past retirement age now but this Friday am due to start drawing full social security payments. I am so excited and hope to continue working as the money will be twice of what I am making now. Sooooooooo excited.