Maybe that is where all my work goes. They sure overloaded my accounts in Amherst.
Posted By: MQ2 on 2005-09-14
In Reply to: re; MQ-work is always there - tike
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How about zillions of accounts. MQ has these accounts so overloaded even the new hires dont have any
work. I would love to read some of these reports and then they expect perfect QA and no blanks. Did they lose their minds completely.
I think anyone whose accounts have been transferred to Amherst needs to email Amherst and also to
let their supervisors know at their office if it is still open what is happening here. We also have to deal with no weekend pay, no holiday pay, NO WORK so expected to sit around for holidays for nothing and NO WORK and their QA and no blanks situation when we are on 8 accounts. This is an absolutely ridiculous situation and Corporate needs to be made aware of it and if they do nothing then I hope MQ loses all its MTs and accounts for all the blanks and poor quality work that does back to the hospitals. That is always what happens when you do this.
Maybe all of MQ will be like Amherst or maybe so many of us at Amherst have not work they gave us
other accounts in other offices. They sure overhired but a lot have quit because of no work. One thing for sure, you wont get the truth out of your supervisor.
Overloaded with work - MY company doesn't offshore, so no problem for me
The accounts are not out of TAT just maybe the 1 hour TAT some idiot in Amherst came up with to
probably get a big bonus. Hope they feel good about themselves. Again what should we do.
Do not work for Amherst if you can work for any other office in MQ. It is terrible. They overload
accounts terribly. We are always running out of work or need to have 8 or 9 backups to get lines in. This is the way it is. There may be a few out there that it is different but I do acute care and was just transferred there along with my office and everyone in my office is in the same boat. Not a good deal at all.
Yes I work for AMHERST ALSO and it is 9:30 and no work. Everyone really needs to call Corporate
about this. This will not get any better unless you go to Corporate and complain very loudly and I am very serious about this. Some of us have already done this but it will take all of you to do it. If you dont get a person down there put it on someones voice mail. The human resource manager is Donna Jack at extension 4905 in Mt. Laurel.
RE: ER and work in Amherst
I really can't believe that you made a statement like that. You must be one of the lucky ones in the Amherst office--may I ask how long you have been in that office. I was transferred to Foxboro, kept running out of work, asked to be transferred, and was transferred to Amherst and I am still out of work. I presently have 5 accounts and have been doing ASR when that runs out--how many accounts do you have--are you one of those MT's that have 9 or 10 accounts and that is how you are able to get your lines. We are not unproductive, we just want to have work. When I started with MQ over 8 years ago, I averaged 16000 lines a pay period till the day I was transferred to Foxboro, now I am lucky if I can get to 10000 between all the accounts. One of my accounts that was transferred with me went to another service, the other accounts have been flooded with my MT's then needed, something I was told would never happen when I was transferred.
We are not lazy, unproductive, we just want to be able to work and evidently you have an inside track to all the work. Sometimes people need to vent and this is a good forum for it. Years ago MQ was a good company to work for, that was before all the office closings and all the accounts being lost
you must not work for amherst ofc
don't be so quick to judge
MQ-Amherst-Work
Where is the work?? I have 392 lines for the day--how is anyone suppose to live on this--why do they keep hiring more people when we have no work--I had no work over the holiday week end, no matther what time of the day I tries, did anyone else run into this problem with no work for today??? Why does corp ignore the problems at this office, I transferred out of Foxboro for the same reason, no work and it is no better, if not worse, here.. HELP--this is so frustrating, before I was transferred to Foxboro I could do 15000 lines a pay period and now nothing--what is wrong with these people
Do you work out of Amherst?
Well that is their rule. Only 40 hours a week; Sunday through Saturday. If you don't get your lines in in those 40 hours, Oh Well.
The problem also is that you can be working for 8 hours a day and not get your lines in because there is no work.
I am not going to work 9, 10 or 11 hours to get my lines when they do not have the work for me.
It is a vicious circle and there seems to be no end.
Good old Amherst and couple with their ridiculous QA point plan. They people in AMHERST ARE NUTS. I
hope MQ loses all of its good MTs and then the hospitals can yell about quality and leave. My account just disappeared after being transferred up there and then find they have hired new people for it.
Does anyone on her work for Amherst MQ and how is that office to work for.
:
I am also sitting here with no work again from Amherst. I dont believe this.
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You are lucky because Amherst is always out of work and I know they hired a lot of new people ?? so
just curious about this.
I cannot believe Amherst is still in business with the work they are throwing out filled with blanks
with tons of MTs on all these accounts they cant do well. Dont they have any amount of brains up there. Well what goes around comes around.
Well supposed to be working and GUESS WHAT NO WORK AGAIN AT AMHERST MQ. No doubt in my mind that
they could care less about the MT, if you make money or starve. These people are absolutely crazy. There is no doubt in my mind.
it's not slow at my company - overloaded since Thanksgiving
nm
MTSO or hospital servers that are overloaded and
.
Several accounts that I work on...
have specifically requested that a colon be used with military time. Although this is incorrect, it is what the client wants.
Regarding QA, I do e-mail them directly. I occasionally will send a "Thank You" along with a question, and I always receive a "You're Welcome" in return. I guess it all depends on the company you work for. I really do believe, though, that QA really appreciates knowing that the MTs appreciate their help. 
5 accounts and running out of work
What's wrong is not on your end.
What's wrong is each of those 5 accounts having 17 people on each of them who have to switch back forth and maintain productivity.
Production and TAT improve if the MT is on one acount long enough to get a rhythm going.
There is also the problem of recognizing doctor's names. If 4 different doctors are mentioned in your report and you are on 5 different hospitals....well, you know where I'm going with this one.....
Why not work for yourself with private accounts?
Then you don't have to follow the beat of the MQ (or any other company) drum?
Or try for a supervisor position? You know how you want to be treated; then you'd be in the perfect position to handle other MTs the way you believe they should be. You'll be highly motivational for them and your company will probably have kudos for you for having a winning team.
Just two options of many.
Do you have your own accounts or do you work for a company?
X
I only work on EditScript accounts...
and they lost theirs.
That is absolutely ridiculous for anyone to have to have 9 accounts to have work.
:
I work for co who levels accounts, only thing is MTs within those
aa
Good accounts and plenty of work. sm
PT line count is 6000 per pay period; FT is 12000.
I work two accounts. One is by the report and one is by the line.
Keystrokes has both, and it depends on the type of account. Some have a lot of normal exams and plain xray, the one by the line has mostly MRIs and CTs. I think it is fair and I make great money.
Are you with a certain company or is this in general? Own accounts? Ask your QA if you work
s
It was simply the work from your assigned accounts.
More of our work is transcription based rather than ASR. However, we are in a training initiative so all employees will be prepared for handling ASR.
I have heard of this two different ways -- Where I work now, we have no blank accounts which mean
that you must leave a QA marker for the QA department and if they can't figure it out, then in most cases they can leave a blank. Where another friend works, her no blank account involves calling other MTs for their input, also as a last resort, can call the hospital and ask for assistance with the chart from the floor.
I have my own accounts and I work as an employee, but we are not talking about BEING an MTSO, we are
the MTSO's offer. If you are a well-trained, knowledgeable medical Transcriptionist with experience and you are looking for an IC job or an employee position with an MTSO, then you are worth more than 8 or 9 cpl. If all you do is sit and transcribe all day long, you are worth more than 8 or 9 cpl.
I really don't know what you're getting at. Not everyone has the capabilities, time, or money to start their own service. Not everyone is good at pounding the pavement and finding their own accounts. I'm not a salesperson to say the least. I lucked into my own personal accounts and if I hadn't, I'd be working for one of the MTSOs, but I'm not. My full-time employee status job is with a hospital for the benefits only and it pays hourly with incentive. Right now, that's the only employee status job worth taking is through an actual hospital, NOT an MTSO. At least at the hospital, you get a decent wage and get great benefits. Oh, there are a few good MTSOs out there, but they are very few and far between.
I work for eTransPlus, hospital accounts, and QA is great - nm
x
Well, you're all complaining that accounts are current and work is low, so, gee, maybe they're
focusing on WORK, as in CLIENT and transcribing, as maybe half of you should be focusing on!!
The accounts are old and she keeps her accounts TRUSTING she hired the right MTs
who if in doubt will ask questions regarding reports. No one can find all mistakes in all reports and that is human to have a report with perhaps a typo. You think anyone reads through all the reports of a national company before they get to the hospital? Not a chance. Some random QA is supposed to correct all mistakes? Not hardly. Doctors/dictators make mistakes too. We all do. So do QA people. So the thing is this person hires good people who are trustworthy, the hospital likes the way she does their account and life goes on quite nicely w/o hovering editors/QA people. BTW, who QAs the QA people on your accounts. Ever wonder?
from amherst
via email
Amherst
Thanks for that ext. I think those HR people are protected better than actual work in the pool...
Amherst.
X
Amherst
Is anyone out there working for MQ in Amherst?
Amherst
How long have you been there?
Amherst MQ
Yes you may be happy with Amherst, you have been there for 7 years and maybe back then it was a good office to work for some reason your acounts have not been overloaded with MT's. Most of us on the NE, after our offices were closed, we were transferred to Foxboro or Amherst, with our accounts and we were lied to from day one. We were all told that we would stay with our accounts and that no other MT's would be assigned to them, it was just a transfer to another office and really nothing would chance. Well I guess we have all learned our lesson. I have been with MQ for many years and unti I was tranferred was happy with the company. I had 2 accounts, never ran out of work, could get 15000 lines in a blink of an eye and here comes the transfer and all XXX breaks out. Our accounts were all overloaded with MT's and we are out of work all the time, no shift differntials, no holiday pay, no bonus's, but then again it is hard to think about those things when there is no work. It boggles my mind when I am reading these postings and MT's are talking about being in 4 and 5 accts, never mind the MT's that are in 8 or 9 accounts, and I was told by my supervisor that there are MT's that have 12 and 13 accounts, WHAT IS WRONG WITH THIS PICTURE, but yet nothing is done at Amherst, nor is nothing done at Corp. I find it hard to believe that they have are not aware of the comments on this board concerning Amherst but then why should they care, they are all making a nice paycheck, and that includes the people at Amherst and the hiring just goes on and on. I have been there for over 10 months and since then from the postings, it seems like at least 2 other offices have been transferred there also, only adding to the problems. Too many Mt's and not enough work.
Is this a case of poor management of an office, I would think so. My friend was lucky enough to be transferred from Foxboro to MQ Ohio and the difference between these offices is like night and day. Amherst should spent some time at the Ohio office (before it closes, yet another bites the dust) and learns some lessons on how to run an office. All we want to do is work.
I would really like to know since the beginning of the year how many offices have already closed and how many will be closed between now and the end of the year and hopefully no more will be transferred to Amherst.
Please, Amherst, just let us earn a living!!!
MQ Amherst
I am leaving MQ for all the reasons recently posted. Not able to get a good count. Do not understand the logic behind this. I was hired specifically for weekends and nights. There usually isn't much left by then.
AMHERST AT IT AGAIN!
Those 2 are quite a team (K&T that is...) the latest STATS are in....with a lovely note asking us to do MORE than our minimum......oh, by all means...do more....but "no overtime please"....Yeah right! They would love for us to be chained to our desks 24/7 just to keep everything nice and up to date for them....but when we're trying to work our "scheduled" hours....there's no work! So tell me girls......why do you demand we work a "schedule"? Maybe we should DEMAND work!!!! How I long for the days of a PRIMARY and SECONDARY again....I'd really like to tell you two where you can shove your turnaround time - you just don't have a clue...but how could you....you're not transcriptionists! How dare you ask us to do more than our minimum, when we can't even get THAT in an 8 hour period and then add insult to injury by saying "no overtime, please"....Instead of helping out another region, why not help your OWN region out and give us all back our primary accounts and stop all of this nonsense already. 
Also moved to Amherst
All these different accounts every day - it's so hard to keep everything straight. I am so slow and less productive now - and who is there to call - do you know we got swallowed by Amherst and I have no contact information for anyone. It's so darn depressing!
Amherst/Corp
I know of at least 3 MT's that have written/emailed Corp about the work situation at Amherst and Foxboro and not one of them every rec'd a reply. One of the girls had been terminated for lack of work and MQ left a message on her answering machine to say that she was terminated and to make arrangements to return her equipment. The thing about this is that she had been in and out of the hospital, had made numerous calls and faxes to Foxboro to update them about the situation, had been with MQ P/T for the last 7 years, so they knew that she was a reliable MT but yet do to the endless lack of communication at that office, they had the nerve to call and leave a message to terminate her. She wrote letters to everyone from the Foxbor office to Human Resources to the President himself and never heard a workd from anyone--so yes I would think that Corp has been told about Amherst/Foxboro but I really do not think that they care one way or the other. Life goes on and they can hire 10 new people to replace her and continue to flood the accounts so that we are always out of work--just like today
re: Kathy S--MQ Amherst
Sometimes I think that some of the people out there think we are making this stuff up and that we are all wealthy and only working for the fun of it. This is the farthest thing from the truth. I am the sole support of my family and I need to work and again Amherst has us out of work after we were call called to work this week-end. I resent the remarks from the other person that MQ or anyother company would hire more people because these accounts are out of TAT--how can they ever be out of TAT when they have so many MT's in each account, When I was transferred to Amherst I was told how they were so busy with so many accounts and I would never have to worry about running out of work--what a lie. I have 6 accounts, how many do we need, should we all have 15 or 20 accounts and then we would have work. Why do other MT's that are in other offices have only ONE account and have work all the time--could it be the way the office is run???????? Why does MQ let this office continue to run the way it is but then do they really care--if we leave, they will just hire new MT's to replace us
Amherst office
Maybe we should all call the ofiice this morning and ask them where all the work went to this week end?
AMHERST'S EMAIL
I have recently been transferred to the Amherst office and they are the most unprofessional group of people I have ever come across in my 30+ years as a transcriptionist. That threatening email has to go, along with the people who wrote it! I put in my 40 hour week, transcribing over 2000 lines per day, and I certainly do not appreciate threats telling me to work more! Here's an idea, Amherst......how about FIRING the people who don't adhere to their schedule and rewarding your QUALITY transcriptionists with a BONUS now and again for doing such a great job, instead of sending out your stupid threats with hiring more people to take more of our work away........I've had enough of this baby nonsense.....keep your threats to yourself and just let me do my work....that is, if you can provide me any......In the meantime, I will be calling HR to complain....and if anyone else has experienced this same email and would like to voice a complaint...
here's the number for HR #1-800-233-3030.
Amherst threats
I too have been sitting this morning, once again waiting for some work. I agreed to switch to DQS/DEP platform along with my primary account and, before I could blink, my account (and me) got transferred across the country to Amherst. Amherst assured me they have lots of work, but here I sit and am getting poor response to my situation. Meanwhile, we get an e-mail saying they will hire more MTs if people who didn't have enough work during the week didn't then work the holiday. Very peculiar stuff these days with MQ--I've been shuffled from a suddenly closing office through 2 others in just a couple of months. I am wondering about other outfits. Are they any saner? I worked once for a small contractor and it was okay. Then I got an at-home full-time position directly with a hospital. This is my first real encounter with megabusiness MT world. Is it all the same with this kind of work?
Amherst's email
OMG! You are so right. I wrote back yesterday when I ran out of work on my account suggesting she look again!!
Amherst's email
She's not the one sending the threatening emails. Its production "manager" Tonya somebody hyphenated.
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