MQ-Amherst office/quota
Posted By: chris on 2005-08-23
In Reply to: all along with the ATL office also - it has been threatened
I work out of the Amherst office and have gotten a letter about not making quota for insurance purposes--HELLO--I can not make my lines each pay period if I have no work. I have called and emailed the office numerous times explaining the lack of work, been given more accounts, and yet run out of work but yet the hiring of newbies continues and from what I gather from the posting, all of Warminster is now in Amherst also. After reading the SEC comments on MQ and the money spent on lawyers, contract buy outs, loss of clients and lowser rates, I wonder where we will all end up. With the Atlanta office closing on 9/1/2005, I wonder how many more offices are closing between now and the end of the year. The closing of offices was one of the things mentioned in the disclosure, sorry, the conslidation of offices, termination of office employees, telecom cuts--all ways for MQ to save money. I guess you would have to after spending $18 million dollars on lawyer fees already and none of the lawsuits are settled.
Where will this all end
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Can anyone suggest an office in MQ that is not run like this Amherst office. They are absolutely
pathetic. I wonder how many other MTs are in that office in the same situation.
Amherst office
Maybe we should all call the ofiice this morning and ask them where all the work went to this week end?
Amherst, I am out of the Atlanta Office
/
Could people in the Amherst office tell me
whether the accounts they work for are local to their area, or do you do accounts that are across the country? The particular account I work on, I trained with all the ladies on it a couple of months ago on DQS (we all worked on it in another office w/o DQS), and so far, we have a lot of work.
Wondering if the problem with lack of work just depends on which accounts you work on and not necessarily a problem as a whole.
You mean Amherst has a bunch of liars also in the office. Seems to be the MQ way.
:
You would think this office would wise up but guess not until it is too late. I am from Amherst and
I guarantee you I am looking. I pity anyone who gets hired by MQ for Amherst. That all situation is an absolute joke. They need to get rid of the people up there responsible for these problems.
unusual for me too, worried too, not Amherst office nor Ohio
Just got transferred to the Amherst office and am wondering what to expect from that transfer.
Can anyone tell me anything about how they operate that office. Do you have work in your regular accounts without hundreds of backups or what is the situation.
I have asked numerous times if people like the Amherst office but seems no one ever offers their
opinion about that office. Just transferred there and I am sure many other MTs on here work out of that office.
Do not work for Amherst if you can work for any other office in MQ. It is terrible. They overload
accounts terribly. We are always running out of work or need to have 8 or 9 backups to get lines in. This is the way it is. There may be a few out there that it is different but I do acute care and was just transferred there along with my office and everyone in my office is in the same boat. Not a good deal at all.
Good old Amherst and couple with their ridiculous QA point plan. They people in AMHERST ARE NUTS. I
hope MQ loses all of its good MTs and then the hospitals can yell about quality and leave. My account just disappeared after being transferred up there and then find they have hired new people for it.
I dont have quota. Have U met your quota on
x
I think anyone whose accounts have been transferred to Amherst needs to email Amherst and also to
let their supervisors know at their office if it is still open what is happening here. We also have to deal with no weekend pay, no holiday pay, NO WORK so expected to sit around for holidays for nothing and NO WORK and their QA and no blanks situation when we are on 8 accounts. This is an absolutely ridiculous situation and Corporate needs to be made aware of it and if they do nothing then I hope MQ loses all its MTs and accounts for all the blanks and poor quality work that does back to the hospitals. That is always what happens when you do this.
Does anyone on her work for Amherst MQ and how is that office to work for.
:
Maybe all of MQ will be like Amherst or maybe so many of us at Amherst have not work they gave us
other accounts in other offices. They sure overhired but a lot have quit because of no work. One thing for sure, you wont get the truth out of your supervisor.
Of course, that should have been QUOTA...duh on me!
nm
Quota
Help, I'm paid hourly and expected to type 10 dictated minutes per hour monthly average, really short reports and difficult dictators. I'm being called in because only typed 8.9 minutes per hour last month. My supervisor states the 10 minutes per hour standard is fair. Does anyone have any feedback on this?
Quota
I didn't mention that I was doing Radiology reports. It sounds like 10 minutes per hour maybe is realistic. Number of reports can really vary depending how long they are. Of course, if they are only 1 or 2 seconds long, it's impossible to get 10 minutes per hour.
quota
I only wish my rad reports were little ditties. For the rad I typed this weekend the rad averaged 1 to 1.5 minutes per report and every second was dictated and he nevers says the same thing the same way twice---Arrrghhh
There's a quota of so many per each model for that
x
No way. They are on a quota system. sm
They get paid a certain hourly pay for QAing so many reports per hour, no matter how many blanks, and they have to keep up. They do not get paid by the line.
I too have struggled to meet quota since (sm)
starting DQS, but nothing has been said to me about it. But if they do ask why, you better believe me, I will give them more than an ear full! I hate working and feeling like if I don't meet production, I'm gonna lose my job or something. This job is already stressful enough between the bad dictators and feeling like I'm getting my lines ripped off since DQS, I mean come on, they need to give us a break! 
Is there a production quota per hour?
z
I used to have a 1750 lpd quota and made it -sm
but that was back in the good old days of WP51, PRD+ and clinic work with long notes.
In the account I used to do in Word with InstantText, I could do 1200-1500 lpd depending on the doctors I got.
Now I'm on a radiology account with a slooooow platform that I hate and I can't even make 1200. Sigh. Why is this industry going backwards???
How hard is it to get a 150 lpm quota with itype?
I start tomorrow with a company that uses it and I'm worried about using an unfamiliar platform. thanks in advance for your answers.
No quota. Visalia Imaging Center. (nm)
dd
Her point is that IF she gets her work (quota) done in 6 hours - sm
does she still have to work the full 8 hours she is scheduled for. She is not "stealing" unless she is paid hourly and is being paid for 8 hours but only working 6. As for knocking off early, it depends on the company, some don't care as long as you do your daily minimum, others want the full 8 hours regardless of how many lines over you go from the daily minimum (as long as you achieve it)--this means more $$ of course. I work for PT for 2 companies with no line minimums, which I love, and no set schedule to boot. This is hard to find though. I have a very wacky schedule and need this though, very hard for me to commit to a firm schedule due too many external factors here, every week is different, some crazy, some calm. So if you have a pretty set routine you should be able to handle a schedule....just find out beforehand if it is carved in stone or not (get it in writing). Good luck.
I agree - a quota is one thing, production another
Especially reading 100% of reports. I do quick read-through of 100% of mine, with listening if there's problems, and I figured my own "quota" based on my per-hour pay, but that's for keeping myself accountable and on track, making sure I'm as productive as I can be, nothing else.
Have you made line quota today?
x
yes, and how does one meet their required quota with no work for hours on end?
One can only "make up" so much downtime!!
QA works on quota. Frankly, they don't try that hard, either, to fill in the blanks.
x
Before you get too excited, most hourly QA jobs have a line count quota too.
so if you had trouble getting quota as an MT, it could be that you might not make it as a QA either.
You're expected quota depends on whether you are paid hourly or per line. SM
I'm paid hourly and I was told the requirement was 50 or more reports per day. I've never worked QA per line, but I'm sure their line quota is pretty high, at least 2000 or better per day, as you get credit for every line in every report you QA.
Hope this was the answer you were looking for.
In the "old days" of dictation on vinyl belts, the quota was do to 15 minutes an hour. sm
To me, it seems realistic, but then again, each situation is different. On account I know, I can usually do 30 minutes an hour, although being money-oriented and paid by the line, I usually gauge things by lines. I do 250-300 lph, but those little dinky reports ARE an irritation -- no argument there -- hardly enter the header info and *poof* the dictation is over. Would be hard to make a decent line count that way.
But ... surely your employers understand there are variations on such things. Maybe you average 8.9 one month and 12 the next ... I would think it would even out.
Anyway, i'm into that gray zone where I know nothing about, but I wish you good luck. To me, in the days when I was supervisor, if I knew someone was doing the best they could do, that was all that mattered to me.
Have most people had good luck with their MQ office closing and moving to the regional office. Have
things gotten better or worse for you.
Yes, I lost mine. I upgraded the Office 2000 package to Office 2003. sm
I have over 2000 autocorrect entries and lost them all as well as my supplemental dictionary for my Stedman's spellcheck. Lots of grief!
Maybe you will be lucky and not lose anything. Good luck to you.
Might be able to rent one from an office supply or office machine repair shop
s
I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
x
I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
x
Office politics. That is why I enjoy working at home. In the office,
people are in other people business. Just mind your own business.
Just DQS from my office was transferred and the rest are getting on DQS before the office closes.
:
Pay kids work around office, renovate office.
x
from amherst
via email
Amherst
Thanks for that ext. I think those HR people are protected better than actual work in the pool...
Amherst.
X
Amherst
Is anyone out there working for MQ in Amherst?
Amherst
How long have you been there?
Amherst MQ
Yes you may be happy with Amherst, you have been there for 7 years and maybe back then it was a good office to work for some reason your acounts have not been overloaded with MT's. Most of us on the NE, after our offices were closed, we were transferred to Foxboro or Amherst, with our accounts and we were lied to from day one. We were all told that we would stay with our accounts and that no other MT's would be assigned to them, it was just a transfer to another office and really nothing would chance. Well I guess we have all learned our lesson. I have been with MQ for many years and unti I was tranferred was happy with the company. I had 2 accounts, never ran out of work, could get 15000 lines in a blink of an eye and here comes the transfer and all XXX breaks out. Our accounts were all overloaded with MT's and we are out of work all the time, no shift differntials, no holiday pay, no bonus's, but then again it is hard to think about those things when there is no work. It boggles my mind when I am reading these postings and MT's are talking about being in 4 and 5 accts, never mind the MT's that are in 8 or 9 accounts, and I was told by my supervisor that there are MT's that have 12 and 13 accounts, WHAT IS WRONG WITH THIS PICTURE, but yet nothing is done at Amherst, nor is nothing done at Corp. I find it hard to believe that they have are not aware of the comments on this board concerning Amherst but then why should they care, they are all making a nice paycheck, and that includes the people at Amherst and the hiring just goes on and on. I have been there for over 10 months and since then from the postings, it seems like at least 2 other offices have been transferred there also, only adding to the problems. Too many Mt's and not enough work.
Is this a case of poor management of an office, I would think so. My friend was lucky enough to be transferred from Foxboro to MQ Ohio and the difference between these offices is like night and day. Amherst should spent some time at the Ohio office (before it closes, yet another bites the dust) and learns some lessons on how to run an office. All we want to do is work.
I would really like to know since the beginning of the year how many offices have already closed and how many will be closed between now and the end of the year and hopefully no more will be transferred to Amherst.
Please, Amherst, just let us earn a living!!!
MQ Amherst
I am leaving MQ for all the reasons recently posted. Not able to get a good count. Do not understand the logic behind this. I was hired specifically for weekends and nights. There usually isn't much left by then.
AMHERST AT IT AGAIN!
Those 2 are quite a team (K&T that is...) the latest STATS are in....with a lovely note asking us to do MORE than our minimum......oh, by all means...do more....but "no overtime please"....Yeah right! They would love for us to be chained to our desks 24/7 just to keep everything nice and up to date for them....but when we're trying to work our "scheduled" hours....there's no work! So tell me girls......why do you demand we work a "schedule"? Maybe we should DEMAND work!!!! How I long for the days of a PRIMARY and SECONDARY again....I'd really like to tell you two where you can shove your turnaround time - you just don't have a clue...but how could you....you're not transcriptionists! How dare you ask us to do more than our minimum, when we can't even get THAT in an 8 hour period and then add insult to injury by saying "no overtime, please"....Instead of helping out another region, why not help your OWN region out and give us all back our primary accounts and stop all of this nonsense already.
Also moved to Amherst
All these different accounts every day - it's so hard to keep everything straight. I am so slow and less productive now - and who is there to call - do you know we got swallowed by Amherst and I have no contact information for anyone. It's so darn depressing!
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