Listen dont believe that. There are a lot more than isolated complaints. MQ wants you to think that.
Posted By: MQ2 on 2005-09-18
In Reply to: I called them - AMHERSTMT
You know, the old you are the only one BS they give. Dont believe they are isolated for one minute. They lie to put you off the track that way. That is the MQ WAY.
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Isolated as well....
I have no kids, and a husband whose job has him gone 12 hours or more a day and sometimes overnight. We live in the country. I feel like I have lost touch with people. I cannot drive at night due to vision difficulties, so I am not able to socialize that much either. Since I am having extreme pain from typing, I am considering working maybe 4 hours a day at Burger King or somewhere to give my hands a break and be with people, and then do transcription part time.
Maybe we need to set up a group for instant message or something where we can reach out to other isolated MTs during the day! (no work would get done...)
I feel a bit isolated too, miss having the girlfriends
Or just go do random things like in high school and post high school. They are all married, divorced, kids, new friends, busy lives. I am in school and find myself just beaming inside happy to be around people.
Do you think you would feel isolated working at home?sm
I do have children and I have worked at home for the last 7 years, the whole time they were both infants. I have one in school now and one in preschool. You are right. There are benefits to being able to pick them up or staying out with them, and I hadn't really thought about the costs of clothing, gas, etc. - good point. Thanks for your input.
I was losing my mind. It's not natural to be completely isolated like that.
I've changed careers and now have plenty of material to use in conversation with my husband, have made new friends - real ones - the kind you know what they look like, can meet after work for a couple of laughs, and talk to in person. I am so much happier now and can't believe that for a decade and a half my life consisted of sitting behind a keyboard staring at a monitor and often not using my voice all day long. Enough to drive anyone insane, isn't it?
Many of us do in this kind of at-home, isolated job. Gets worse as you get older, too. nm
s
Why dont you stop coming in and agitating everyone under all your different names. Dont you work.
:
Dont you think MQ will just keep hiring new people who dont know they lost lines because they are
new. I betcha.
If you dont try to fill in blank or research, dont
x
Complaints
Human responses states that they do not know of many problems because only isolated complaints are coming in. Everyone with complaints needs to contact HR and follow it up with an Employee Complaint form found on the MQ QNET web site.
I have ATT/SBC DSL and have no complaints.
I have had on one problem with it. For about a week, I would lose my connection for a few minutes everytime the telephone would ring. I eventually called them and they corrected the problem the same day I called. Other than that it has been perfect, nice customer service.
I had Earthlink previously and hated it. Customer service was horrible, foreigners everytime I called, which was often.
As I go. That is the only way. No complaints so far.
x
With all the complaints sm
about not making enough money (and I agree that wages are getting really bad), how many folks that are complaining have less than 5 years experience. Five years is the minimum, in my opinion, that ANYONE should have before attempting to do any kind of MT at home. It takes at least that amount of time to feel comfortable with acute care. Even after five years, when you start working at home, by yourself, isolated from other MTs, it is very difficult.
Years ago, it use to be mandatory you had 5 years in-house before a national or anyone else would hire you to work at home.
The "troublemakers" in this industry are the so-called schools who have come on the scene making big promises about huge yearly incomes after 3-6 months training! It takes years and years of active MT to be able to feel comfortable working at home and be comfortable with all or nearly all work types.
The attitude of not wanting to do OPs or other type reports, or ESLs or bad dictators, etc. etc is one of the things killing our credibility.. This is not about PRODUCTION! This is about patient care!
If an MT wants to only do what suits that MT, i.e. certain work types to make more money, then the person is in the wrong business. I am sure I am going to get flamed over this, but I don't care. I am sick to death of hearing the complaining about dictators, job types, work hours, etc. If you are a MT, especially IC, you work when the work is there, you get all kinds of stuff and you take the good with the bad and you work long hours. Its a part of the job!
If you have less than five years experience and you are just starting to work at home, coming out of in-house setting, then you are a BEGINNING IC and you will be offered bottom wages. But, if you prove yourself, hopefully, eventually your employer will pay you more. If that employer does not, then you can go to another employer, with your experience and try to get more pay. If you think coming out of school and demanding top wages or working 3-4 years, esepcially NOT in acute care and getting top wages is possible, it is NOT.
I am also sick of those knocking those of us who have years and years of experience doing what I call "hard time" in this business. We have done it, we leraned our trade and we can make the money. You have to come up the same way.
Now I will sit back and wait for the fall-out, I am sure it will happen!
The way I understand it if you dont keep below 10 to 15% QA you dont get the bonus even if your QA
score remains above 98% so you see as the other poster said you are between a rock and a hard place and I expect this is MQ way of getting out of paying a bonus to people. I see it this way anyhow. I plan to continue to send unclear things to QA and that is the way it is. I expect depending on the new pay scale on top of this they will be losing a lot of MTs anyhow as they continue to miser everyone out of money.
Do you honestly think they do. I dont. I dont think some of them can even understand some of the
reports they listen to quite frankly.
If you dont want to read a thread, then dont.
x
I thought the complaints were what the
 MTSOs were paying their MTs or "MLSs"; not what THEY were charging. Most people have not known what MTSOs are charging any account. Again, the problem has been the pay received by the MTs. So you see, if MQ is charging 20 cpl and paying their MTs what, 8 to 11 cpl; seems to me MQ or any other MTSO charging those rates would have room to increase the pay to those who are making money for them, don't you think??? 
And they don't hammer you with complaints (sm)
because you typed "an" instead of "and"?
Guess I worked for some real b*****. 
My husband is hot !!- No complaints!
Now my first husband was another story. . . .
So far, I have had no complaints on my end or from anyone I am talking to. nm
x
Online complaints
You might want to review this site if you're thinking of having it done.
http://www.infomercialscams.com/scams/lifestyle_lift_complaints
Not long ago nothing but complaints about no work at MDI-FL.
x
people, we see many complaints of dictators
nm
that co helps biz deal w/complaints...
Thx for the link, but I noticed this on their 'About Us' page:
"It was established to help companies meet government compliance requirements and safeguard corporate integrity."
They note on another page that they were established to assist companies handle complaints and compliance issues.
I wonder if there is a site that lists contacts that employees can go to with violations; I'm sure that the Fed Govt has departments for different violations where employees can go.
I thought that Medicare and Medicaid used to have a program similar to the IRS' program wherein they reward people who bring violations to their attention by giving them a percentage portion of the amount recovered, including fines (which are STEEP for companies who get caught violating laws and regs.)
Just curious. Would love to have contact info for reporting different issues that they would also assist the 'little guy' right wrongs against them...
relative newbie, but no complaints here
I started out brand spanking new in October 2007 working at home. I hadn't even finished my on line program yet, but I needed to pay the mortgage. I got very lucky to find a company fairly quickly that would hire newbies. Pay sucked, but I knew that going in. I didn't know how bad it sucked at the time - I was just ecstatic to have a job.
I knew then and I know now that I'm never going to get rich in this profession. I knew at the very beginning that I was not going to make a lot of money right away. I didn't. I was lucky if I averaged $5 an hour. I also knew that I had to stick with it and get my experience in with a company that was willing to work with me and then I could move on to another, better paying job when I was a little more comfortable. I did a lot of research about this going in and if there was a company or an on line school that promised a lot of money right off the bat, I skipped right by that one. I'm sensible enough to know that's a load of horse hockey.
I love what I do. For the most part I enjoy the posters on this forum. Even the Negative Nancys. That just makes me work that much harder to do well so I can prove to myself that it can be done and I haven't made a mistake in learning how to do this.
As to starting a separate positive only forum/board. It can be done. It's fairly easy, as a matter of fact - and free. It would be separate from MT Stars, which means this thread and/or message is probably going to get poofed.
I'm happy to set it up, though, if y'all are serious. Feel free to e mail me.
I'm in the NE, my friends and coworkers are in the NE, and these constant complaints are just bog
There is always work as long as one isn't a "queen". The only MTs who are running out of work refuse back-up accounts, won't type outside of their "box" - i.e. specific hours like 9 am to 11 am, and won't work any daily variation without bonuses dangled in front of them. Otherwise, all of us are fine - hustling, busy, learning new accounts and basically working!! The offices all have phone #s and real live people answer the phones, etc. The drama these 2 or 3 ladies daily report on just doesn't exist. For months, one was always screaming the Indians were getting her work. She just KNEW it was the Indians - no other explanation. Well, she found that was wrong and never mentioned a word of apology or clarification. Then it was VR taking all her work, or the phantom cherry pickers. Its simply the talented MTs who are learning back-up accounts and learning them well! But to hear these women rag on, you'd think it was doom and gloom, which just ain't so!
I looked up their web site and posted under complaints
Whether they do anything or not is another thing, but just MAYBE if they get enough complaints, they might. I suggested that when they go out to check out a facility they actually LISTEN to some of the dictation these foreigners are putting out. I told them I had many years of experience but it was becoming almost impossible for me to do my job because of them. I decided it would not hurt and like I said, just MAYBE somebody will start taking notice.
Checked the BBB and got "unstatisfactory for not responding to complaints"
In my contract, it states that if I don't finish out the two weeks after giving notice, that they will not pay the last check (which is basically everything I have made!)... total it is only about 500.00 for the two months. BBB is a good idea though. I think I'll do that. I know this has happened to other people, and its SO frustrating because this was my first job. They are preying on new grads, and now I don't have a job! At least I got some practice and got better though.
oops "WERE" numerous complaints...lol
x
Complaints about hard work solve the problem?
Not at my office. It's all for one and one for all. I have never complained of course. Have you?
Thinking of buying a laptop..any raves or complaints about yours??nm
s
QA, 2750/monthly, salaried, excellent benefits-no complaints here.
Was a long time coming though.
QA, $3000/mo hourly so get some overtime too, bennies paid, no complaints. nm
x
Take all arguments/complaints re: running the board to e-mail, please. Locked. (NM)
Goldbird
File complaints with the Federal Trade Commission, your state attorney general, and the SM
state attorney general for the state The VLC is located in. I happened to check it out and they have offices in Niagara Falls, NY and in Ontario. Be sure to forward copies of every thing your file to them. You can fill online complaint forms at the FTC website and the NY Attorney General's website. Print out copies of these forms and mail copies of them after you fill them out to the school with a letter basically stating that you have reported them to these agencies and they will be intervening for you on this matter.
I also like the idea of putting cc's on your correspondence to a local news reporter. And call them every single day until they are tired of hearing from you!
Good Luck!
Most Dr. dont care and dont know how they get
x
Since dont know of any cars that dont use
x
I dont know. I didnt care then and I dont care now.
Just me
they pay you to listen to what they are saying and fix it.
I actually feel kind of sorry for the residents who have such a hard schedule, overworked, underpaid and not enough sleep. I would hate to dictate and don't think I would be very good at it. Well maybe if it was the only thing I did but not under the circumstances most of them work under. Think about it. What if on top of transcribing you had to do all the other things the doctors have to do while being sleep deprived.
Willing to listen.
If you have information, please share it. I just stumbled across this website a week or so ago. I have been totally in the dark about everything. So, please, feel free to fill me in. Don't have time to do a search since I am trying to get my line quota so I don't lose my benefits :-(
Listen to your gut sm
Listen to your instincts. You have gotten a lot of advice from this board and everyone means well, however, no one but you knows you situation completely.
As far as your boyfriend, I have been in that situation. I was "in love" with the person he "could become" but not at all happy with the person he currenlty was. I was fooling myself into thinking he would become a better person. One thing to remember is that it is impossible to change another person. If he is not what you want or need, you will have to make the decision that is right for you and your children.
Debt is a life drainer. It comes to a point that you are miserable because of debt. I've been there too. Again, do what you think is right but try not to strap yourself financially.
Best of luck to you and your family.
listen again, he is probably saying sm
pole of the right kidney. Also, are you sure 2.1 isodense lesion is not hypodense lesion also? Don't know about your "kamachium" will have to think about that one!
who do I like to listen to?
Do I get to make a last wish before the firing squad?
Sammy Davis, Jr. (greatest entertainer of all time) - Barry Manilow (I like his newer stuff) - Maureen McGovern - Bobby Darin - Cher - some Janet Jackson - Mariah Carey - Backstreet Boys (some of their stuff) - Peabo Bryson - Luther Vandross - Anita Baker - almost anything Disco - CCR - Petula Clark - 3 Dog Night - Blood Sweat & Tears - a lot of George Michael, Jim Croce - Guess Who - Fifth Dimension - Four Seasons - David Clayton Thomas (from BS&T) - a little bit of Eric Clapton, Steve Lawrence & Edie Gorme (and the list goes on). I also have individual songs I like such as Elusive Butterfly, Green-Eyed Lady ... some stuff from the 60s (my age is showing). Not really into the 50s (but the movie Grease was fun). It all depends upon my mood from day to day.
Who I would never listen to: Janet Joplin, Rod Stewart, Jimi Hendrix, Rolling Stones (the worst!!!), most of Elvis Presley, a whole ton of 60s, rock singers, and most of today's singers.
Despise rap and don't like country ... but I do enjoy the song "The Devil Came Down To Georgia." I'll pass on opera as well.
As the line goes from the movie: I "had two 50s and moved right on into the 70s."
Okay folks ... load up the guns.
NO. Don't listen to the OP below. Go to
You do NOT have to do that.
However, you really should build breaks into your workday so that you are only typing (not taking breaks) during your worktime.
Hours are the times you work during and they can make whatever coverage hour requirements they want.
Lines are what you are producing and paid by. So you want to be as productive as possible while you are working during your coverage times.
Listen to your QA
Do not fight over it..but yes, those are all things that you should know having worked for 15+ years, not to mention any client preferences. Home MTs are always held to high standards over in-house, it is a fact that you have to learn to live with but a fact nonetheless. Most of the feedback you listed, I would be ashamed if I I was not consistent with my spacing, did not know the proper way to type an age, etc. If that does not bother you, keep in mind that if SHE is the one to you your next review, you know she will have a copy of the email you were sent stating that you were made aware of the guidelines.
and I ALWAYS say NOT to listen...nm
listen please
i've moved around, changed jobs a lot in my 32 yr of MTing. There have been times after even 10-15 yr in the business, that i sat down to something and it sounded like the words had been blenderized; i thought i'd never get it. Times i cried and thought i didn't have it any more. You HAVE to stick with it; that IS the key. I do strongly recommend working in-house a good while before you try doing this work in your home. You'll be okay and do well in due time, if you don't give up.
Listen to the
whole tape. Not the partial tape the media played. It is online, just Google for it and make sure that it states unedited. I explains a lot. You are correct that only one source has the right to pass judgment on him. I would also like to say that I have found a friend's father has an extremely interesting take on the use of this word. He is a black man, a professor. In part, if we forget this word exists, if we cover our eyes or ears every time we see or hear it, then we are ignoring an important part of history and an important movement by an entire race, then it could all happen again. Besides, if you ask 20 people their definition of that word you may be surprised. It does not mean the same thing to everyone and it some have more than one definition for it.
On another note, since it has been used in myriads of books, should we remove those all from libraries and burn them?
Personally, I have used this as a learning tool for my grandchild, how words mean something, words can change your life. I have explained to him how sometimes there are people in this world who will do anything to make a buck regardless of whom it hurts. I have shown him how one bad impression could change affect him adversely. I have explained that just because you hear something (a word, a rumor, etc.) it is not okay to repeat it unless you are willing to pay the price and be accountable for that action.
Listen to this one......SM
About a billion years ago I worked for MQ in Fort Lauderdale, Fl. MT I worked with made approximately $80,000 a year. We worked on a difficult ESL account. There was one doctor who only dictated discharge summaries, about a page and a half long. This MT added canned text to make each report about five pages long. She found a pretty routine physical exam, ROS, FH, SH, etc, by the same dictator and pasted it into every discharge summary report, along with whatever routine text she felt she could get away with. The doctor never complained because he could barely speak English and had the best looking reports in the hospital system. MQ was told about this repeatedly by other MTs but they did nothing about it because they were making so much money from her padded reports. Unbelievable. She's probably still there, but now up to $100,000 a year!
need someone to listen
Well, you caught my attention. Did you know that many brilliant/intelligent people suffer from depression? My advice to you is to contact your local community health program and immediately get help with your depression. They usually have fees based on your income. Maybe you suffer from ADHD also, no friends, or not many. Please get some help. "A mind is a terrible thing to waste." You could have a very productive life, making money, making friends. I have been and am from a family with alcoholism/depression/drugs and you have all of the classic signs of crying out for help, just don't know where to get it or whom to trust. You are too young to be like this. I have a son your age and I know he has ups and downs, but you really need help and I want to encourage you and tell you what a good person you are and that there are plenty of people who will help you. Just remember that ending your life is not the answer. Please get help for that brilliant mind of yours today. You have accomplished so many things and should be very proud of yourself. You may seem lost now, but just reach out and get your help and learn how you can be productive and be happy. Everyone deserves to be happy.
Listen to everything.
/
QA might have to listen to all the above but
if you ever worked inhouse you would know that 2 sets of ears are better than just 1. I would listen only to ask for help and then the next person could hear it perfectly well. This could possibly be the same for QA, another pair of ears out there for our words that we cannot make out.
|
