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Serving Over 20,000 US Medical Transcriptionists

Just smile and say "thank you"

Posted By: Be gracious - no message on 2005-12-19
In Reply to: Anyone have 2 fake enthusiasm... - RadGuy




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A very humble "thank you" :)
a little kindness goes so very far
If you would like a "thank you" send one to them
I have always sent a thank you even if they don't go with my service.  I have also taken in cookies along with a note.  That is just me and it has gotten me accounts that treat me the same -- with mututal respect and appreciation.  I never treat my accounts so cold as only "providing a service" and that is what I have emphasized in my brochures, flyers, etc   Must be doing something right as they have come to me and stayed with me from 5 to 20 years.  Have not had to go out and get a new account for the past 6 years.  They have also stuck by me through a horrible divorce, illness and getting behind and not treated me as "just a service" that can be replaced.  So I say, yes -- treat them as you would like them to treat you. 
Do you ever get the ones that say, "Thank you, operator". (sm)
I always picture Lily Tomlin with the "one ringy-dingy" with the earphones plugged in.
That should say, "Thank you, dear; however,"
s
I have one that not only says "Thank you" but then he says "have a nice day."
He may be difficult to understand at times, but the fact that he says those little words, makes a difference.
You can "thank" the offshore competition...sm
Like it or not.... it's driving the prices down in our industry. We have customers now demanding price reductions as contracts come up for renewal and tell us that if we don't meet their new pricing they'll send the work offshores and pay 4 cpl for transcription, 1.5 cpl for editing work.

More and more clients are willing to take the risk of sending work out of the country for the cheap labor and getting the work done 24 hours a day, 7 days a week. The overseas companies truly work 24/7/365 and their English skills have improved dramatically.

Gone are the days of high line rates for everyone. Stinks, I know.


We went to a wedding and received our "thank you" a year later! so there is hope.
x
I actually have a couple ESLs who say "thank you for transcribing this report"
^^
Silly question, I know, but do you have "Thank you" at the bottom of your invoice?

Seriously, I am making up an invoice template and need to know if most people put "Thank you" on the bottom of their invoices.  I cannot find any on the ones that I have recieved from other companies, but then again, I only have a few.  


Thanks~


I don't get it. Why do you just smile and tell
No offense, but we teach people how to treat us. Your idea of getting a sitter was a good one. After all, if it's just work he needs to do, he should be glad someone will be there to watch the kids. Of course, you know that's not the problem, but it's fun to make HIM admit to it, isn't it?

You've got your work cut out for you.
We all need to smile. sm
I just quit a job. From the first email, I could tell this person was not nice. I tried to make it work, but it didn't, so I'm moving on.

What I don't get is why the attitude? No one is so privileged in this business that they can afford to be nasty. The same way you come up may be the same way you go down, so smile along the way. It shows even in the emails. Smile! Makes the day go by more pleasantly.
I will let a smile be my umbrella when (sm)

more people get out and adopt a pet instead of just talking about it.  It is really a problem and the shooting of innocent dogs is sickening.


I just adopted one and did my part. 


Smile all the way to the bank!
nm
I have 2 that make me smile - sm

One is obviously an older ESL gentleman and he always says, "Thank you kindly for typing."


The other is younger and he says, "Thanks for typing this up and have a great day."


 


I smile, say "I don't have children, thanks." nm

thanks for the smile!! Made by day. (nm)
x
Makes me smile
This is beside the point, but I have an Asian friend who still refers to herself as Oriental (we're middle aged and that's the term used when we were young). - It is so refreshing to hear her do that, as I think all this politically correct stuff has gotten out of hand. Yes, some terms are just plain rude or cruel, but some of that stuff is just a big deal about nothing. I always smile when she calls herself Oriental. :)
Something to make you smile.

QWERTY ergo sum...I type, therefore I misspell.


I cannot claim the credit for this, but I thought everybody could use a little humor today. 


Here's a wry smile of agreement instead. NM
NM
should be 'found' not 'round' (smile)
no wonder people did not want to go in there with buses -

I never heard this part of the story. If it is true, it would explain a lot.
smile and nod, or offer him a drink and tell him

nm


My Wal-Mart does this too. I just look at the lady and smile.
Once I was stopped and she rummaged through bags saying that I had set off a trigger of some kind. It caught my by surprise. Yes, it is offensive.
and now SadMT can be HappyMT!! *Smile*..nm
xxx
Understood. Sending a smile your way for a better day. nm
x
My 2 cents worth here (smile) ...
It's one thing to have a perspective as an MT, new or experienced, saying that the generalizations from MT Pundit are true or not (and I take his/her comments as generalizations, not true in every situation).

However, when you work with an abundance of both experienced and new MTs, it is very different. You really do see the trends being referred to in this thread.

For everyone who exclaims how adaptable they are but rant on and on, you probably are not as change-friendly as you think and it shows with your exasperated statements.

There are always exceptions to the rule but by and large what Pundit has said seems to be the overall trend in working with large groups of both experienced and new MTs.

I think offshoring has nothing to do with this. It is a separate issue altogether and will happen regardless.

I do think he/she has given excellent advice for those who want to hang onto this profession as long as possible.

It is much easier to go to the eager new MT minds and give instruction or feedback than to go through the arguments and backlash usually resulting from the same situation involving an experienced MT.

Glad I'm out of it!

more than a chuckle, a real smile -
I've been smiling for half an hour now (since you said it was just a line and not an insult). Thanks and have a good day.
i did, made me smile...i sure am pretty ;)
nm
not to worry, haha, we are not at work (smile!) nm
xx
It's a smile. Tilt your head to see it more clearly.. No message..
xx
A big smile and nothing but good news for the first 24 hours.
That's what men like best.
Happy to bring a smile! But if you prefer...
Disenfranchised US Transcriptionists? Which is more catchy, do you think? Disgusted...Disheartened...
It's the chat board version of a smile

:D is a wide open smile.  :) is a regular smile.


And to the poster above it, who the heck made you the board police?  Ella can post here if she wants.


A smile does wonders and it doesn't cost a thing. nm
be careful w/that oil - too much can cause problems you probably don't want to have.
all that PLUS, when I started 13 years ago, electric typewriters were still used (smile!) no message
xx
I am sure she is kidding-it would be sick if it were real. Lighten up let a smile be your umbrella.
.
So? Take the good will and good wishes and smile. When the first day of Hanukkah comes up, SM
have a doughnut and a latke on me. I'll wish you Happy Hanukkah then. You know we spread Christmas out over a month!