Just point out the errors and duck. No win situation QAing anyone. MTs hate correction.
Posted By: QAUrr on 2005-10-13
In Reply to: Need advice -long message - Patti
Sad, but true, and sooooooooooooooooooooo depressing for those of us who QA. There is no nice way to point out errors - believe me, I've tried it all. Smiley faces - trying to be kind, humorous, self deprecating - nothing works if they are one of "those" MTs who just do not take correction at all. MTs either own their mistakes, or they freak.
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- Need advice -long message - Patti
- Just point out the errors and duck. No win situation QAing anyone. MTs hate correction. - QAUrr
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if it looks like a duck, acts like a duck, quacks like a duck....
........
if it looks like a duck, acts like a duck, quacks like a duck....
tee hee hee (joking)
I always point out the errors. When my son had
his appendix out, the chairs they provided in the room had the name Floirda Hospital printed on them. It was on every chair we saw. My son, who was 6 at the time, pointed it out to everyone that the hospital didn't know how to spell Florida.
My point is that it would be extremely irresponsible for her to have more kids in that situation. nm
n
I hate to point this out to you but did you
while asking about another company? LOL Ever consider that XXXXXX probably looks at the board? LOL
Love psych notes. HATE, HATE, HATE, HATE,
HATE ER notes.
QAing
Yes it is pretty much a thankless job but then so is every other job. Im fortunate to work with a great bunch of MTs. I send feedback, if they want it and want to learn thats great. If they don't want it and could care less, thats fine also, its their choice. I don't hear too many thank you's but when I see improvement in their work or things they have learned that they didn't know previously thats enough thanks for me. When you see the group as a whole score 98% or better on QA, then you know you've done your job. Thats what its all about, whatever makes you happy, not what makes other people happy or basing job satisfaction on thank you's. There are limits to my typing abilities these days due to doing so much of it for so long, at times working 2 jobs, so this has been a great alternative.
QAing
You know what?
If the dictations were not so crappy, maybe the whole OAing would be obsolete. This would save a lot of money and the MTs would be paid better.
Ooops!
QAing...
'Oh, sorry, grammar police,....but you did call people stupid.'
In 1 sentence THREE punctuation errors, what do you call this?
Unqualified.
nobody's stewing - HE'S A LAME DUCK..sm
Nobody is stewing - everyone is CRACKING UP LAUGHING AT THIS Lame Duck President. If you don't know what being a Lame Duck president means, go Google it.
Bush=Lame Duck President 2006 
       
Lord love a duck! sm
You be on a real roll! No need to diss everybody, it just gets you nowhere on your way to no place. :D
so, if your employer is QAing
production and quality are high, why wouldn't they be able to judge your ability without being certified by AAMT who has sold their soul to large transcription companies like Medquist who offshore?
I have been QAing for about 18 months (sm)
and I average about 500 lines per hour - BUT - it's mostly clinic work, easy docs, same MTs, and super, SUPER slick software. I also use a foot pedal and move through document with a mouse. I sometimes read from the bottom up and group my docs and do all one doctor at one time if possible. I also do my more difficult doctors in the morning and the easy ones in the late afternoon or evening - if I have this option. I keep notes on common errors certain MTs make. I also don't struggle with blanks - I figure the MT has given it her best effort so I listen 2-3 more times and then just leave it if I cannot figure it out. It took me almost a year to get to this point but it was well worth it. Best of luck to you!
I had one who like to do his dictations with a Donald Duck voice. nm
xxx
Should be spelled and embarrassed. Where are you QAing?
nm
But QAing requires much more knowledge
and experience than VR editing. They can hire newbies to do VR editing, but not QA.
QAing isn't just about medical terminology. QAs have
years of experience in the MT industry & have to know the BOS inside and out, years of experience with all different accents, etc. This is no different than when nurses assume just because they know medical terminology that they can do our jobs. There's a lot more to it than that.
I taped a little paper duck on my selectric ball and sm
had fun watching it go back and forth while I typed. I was so happy when Selectrics came out, as those huge carriages always knocked over my cup of tea and anything else that was in its path on my desk!
LOL...you lucky duck! My boys go back to school on the 29th and I can't wait! I luv 'me to p
d
I hate DocQSribe, I hate DocQScribe, I hate DocQScrbe, I hate DocQScribe, I hate DocQSribe.
NM
Two errors per page is a LOT of errors! nm
x
Love cardiology, hate podiatry. Hate discharges, but
nm
I hate those but I hate trauma notes on children even more sm
I used to work for a large hospital that saw a lot of children for various horrible things.
The very last one I did was a 12yo boy who had hung himself while his mother was at work. She thought he was in school. The doctor cried, I cried (as I usually did) and I just couldn't handle that anymore. That was the longest report I swear. Short in lines but the length was almost an hour. The doc didn't pause the machine, she cried, horrible gut wrenching sobs, and I did too, right along with her.
I didn't apply, so that's a moot point. The point I was making is that
she's ranting here about something that doesn't even pertain to most of us. You can't come to a MT message board railing at MTs without getting a response. That's why it's not called MTSOstars. Also, it's unprofessional of a business owner to let her emotions overrule her common sense. As for the newbies, they'll learn. We were all newbies at one time or another. None of us was born perfect, not even the MTSO.
You missed my point. My point wasn't perks but prestige...nm
nm
The point wasn't that it was copyrighted. The point the poster tried to make
:(
$11.50 correction
No need for the correction (sm)
I knew what you were saying. I don't blame you for not wanting to work for someone who wasn't HELPING you make your quota. You deserve to be somewhere that you are appreciated. Now if we could just figure out how to rub your work ethic onto some of these other people.....
No, never. And TY for the correction!
NM
Correction
Sorry. Didn't mean to include ALL. I should have said....
MANY Christians re-write the meanings of these holidays.
Didn't mean to offend you.
Have a good day!
correction
duh, I apologize, I meant to start off saying, I am using....apologize for the grammatical error.
correction
Sorry, I mistyped...8/55 as to 9/65 (not 9/64)
Correction
should be thinks. Late when typing this.
Correction.....
No, they get paid for everything they do and a lot for what they don't do!!!
I too am sick of the hospital staff/administration cowardly standing in the corner, afraid to say anything to them, as if they are gods or something. I'll never forget one cardiologist who everybody dreaded but because he was a BIG admitter, meaning BIG BUCKS for the hospital, everybody just preached to the MT and kept their mouth shut to the problem.....the doctor!!
He had the gall to come through MR one morning and brought in a report, asking why a blank. Well, since the other MT (who he walked up to) sat there shaking in her boots, I turned around and let loose. It just all came out. I told him that we are human, we are not able to compute mumbling, chewing while dictating, four people in the room talking to you while you are dictating, laughing at a joke, yawning while continuing to talk, or other bodily functions which interfere with what we hear on the other end. I also told him that considering all this, he was lucky to have only one blank. Well, after he stood there a second and started at me, he sort of grinned in his cocky smirky way and said, "Well, anyone should be able to KNOW what I was saying", to which I replied to him that I was not psychic and it is not my job to guess at what he is saying; that guessing is not fair to the patient, now is it, since that is the MOST IMPORTANT thing we are here for.....the patient. Well, I guess he had nothing to reply to that, reminding him he was not the reason we were there but the patient was. He just shrugged and walked out. Never heard another word about blanks from that day on.
correction
if you have used Alt Q to make your blank, when you are at the end of the report, you should be able to use Alt Y to jump to your blank. Put your cursor at the top of the report, use Alt. Y to jump to your blanks. Saves a lot of time.
One correction in that...
in your second to last paragraph you said "How should BE pay for our food" and I think you meant "we".
Just might want to change that before sending it out to anyone else! But other than that very, very well written!!!
That's not my point. My point is previous owner hired
nm
Yep...had an old doc who would always say, when making a correction (sm)
"Ummm, STENOGRAPHER, please change..." etc. Yeah, like I'm sitting here doing Gregg shorthand!!! Drove me nuts!
Also used to have one who loved to editorialize as he dictated...had a great sense of humor, tho', & I really enjoyed him. He'd always start off with "Hello Transcription!!!"
Sometimes I wish I had a tape of all the docs' bloopers to listen to on the days when I wonder why I do this for a living 
Correction! That should be No Whining
.
I should make a correction
I plan to stay in the MT field until it goes completely under, just can't do it full time much longer because of the hands. Thats why i'm considering other options. Thanks.
correction it is www.liquiddietdiscussion.com -- nm
x
correction to below post
UGH... that would be in the field...sorry long day!
Are you one of the ones who gets made when you get a correction?
nm
Ugh! Correction Reports!
Does your heart ever sink into your stomach when you look at your correction reports? I really don't make many mistakes, but just made 5 out of 31 reports on a particular account that I really want so badly to do perfectly! And 4 of them were doggone header things (how did I miss them?) GACK!!! I feel so dumb!!
Correction reports
Where I work, there's a new group of QAs, some of whom correct the reports without going according to the client specs. UGH!! It can make you sick if you let it. I finally gave up the frustration and suggested to my manager that I would not take those correction reports so seriously, as it's the monthly performance report that really matters. That's the one that I will check very closely.
Correction Client 1.6 is the new one (nm)
x
Correction: "Many", not "Most". nm
Thanks for the ''Asian'' correction. Worst for me are
nm
Just a correction, they are not nukes, they are explosives to see if they can SM
penetrate rock where nuclear weapons might be held. The notion that they are nukes is incorrect, and there will be no mushroom cloud.
see my note below, I made the correction.... - nm
x
When I worked in Meditech and did a correction,
the revision date and initial date of my correction following those of the first transcriptionist.
It is a Joint Commission requirement that a visible trail be placed on any corrections. There are rules if it is handwritten versus type printed. But which ever way you slice it, if the trail is not there, the facility can lose their accreditation. I was asked to do several files at a time by using a macro to search/replace. This request was by the VP of the company. I told her she knew what needed doing, obviously, picked up my coat and told her I was late for an appointment. If anything was changed, I was not going to participate it in. There is also a way to whistle blow on those who do the less than honest practices.
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