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Serving Over 20,000 US Medical Transcriptionists

It's very frustrating trying to access

Posted By: the site and get mail on 2005-07-07
In Reply to: MedQuist I-mail - Help!

This qualifies for the Stupid Business Decisions award.


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That must be so frustrating! sm

I've only purchased brand new units (around $200), but they only last a year or a little more for me.  I think they make the darned machines with too many plastic parts and they just don't last.


I don't think I'd trust buying a used one without some sort of guarantee.


Sorry - hope things get better!


very frustrating
I was not aware that the MQ levels were based on number of lines typed. The email I got differentiated the levels by work types.
its frustrating but all you can do is
report it to your mgmt. they have the power to stop it if they want to.
How frustrating is this?
   I have a NP who is dictating.  She calls the patient by his first name, calls him by his first part of hyphenated last name, calls him the last name of the hyphenated last name (i.e.  Mr. John Smith-Jones is sometimes John, somes Mr. Smith, sometimes Mr. Jones).  What a BIG pain for this verbatim account.  "uj" usually gives me the patient's name, now I can't use that because she keeps changing her mind what she wants to call him..................grrrrr.
it is frustrating
It's a little easier for me now because the kids are older, but what I try to do is get up early before everyone else and get a good 2-3 hours in. This works for me because I'm a morning person. If you're not, maybe you could work at night? I know it is tough - you just have to shut yourself in, close the door and become unavailable to the rest of the world !
I can see where it would be frustrating...

I am an MT who also takes frequent breaks to rest my hands and my back.  My daily production is pretty good, but my production per hour would not really impress anyone.


Perhaps you could suggest modifying the report to contain just daily production.  I do not see where productivity per hour or some of those other items are pertinent to anyone else because there are people who will shoot out anything to get a line count and there are those who are gifted at typing 100 wpm, neither of which I can/will do.


It is frustrating for sure...sm
I used to work in-house with a lady that was a cherrypicker. There was one hard dictator that she said "I can't do his and it takes me too much time." Well, it took the rest of us a lot of time and frustration also to do his, but we did it. She was allowed to get away with it because she was good friends with the supervisor. Needless to say, all the other MTs left (except her) and they couldn't find anyone to work there and stay, so now their transcription is sent out to be done. The cherrypicker is stuck there doing whatever anyone hands her to do now. Serves her right!
very frustrating.
I actually just put medical transcription in the search box and came up with 4 pages of videos all foreign. Yikes.
Oh that would be frustrating.

It's not just you. The job is especially frustrating
when the dictations are horrible. Let's see, today I've got speedy spit chick, the um um um um um um um um um um um chick, the old guy with gas who constantly loses his train of thought, and the two foreigners.
How frustrating
and sad. OT, but I would have loved the opportunity to get out of the Northeast cold!
It is very frustrating when your pay is determined

by your output and you can't produce with the dictators.  It does get easier and I can do them fairly well know, but I do some really, really bad ones - heavy accents, mumblers, can't pronounce words, etc. and even though I can get through them without any blanks it is VERY frustrating, especially when you have several of them at a time. 


Some of the dictators I have now I can fly through, but the first time I had them I was ready to quit because I left lots of blanks and I just don't leave blanks.  I can't believe I ever thought they were hard because they are so easy now.  You have to train your ears.  Give yourself a couple of weeks and if it doesn't get better ask for another account or start looking.  Every company is going to have some bad dictators, ESL or otherwise, but doing 10% and doing 90% is a big difference.


Good luck - hope it gets better.


It was very frustrating to learn but

after 3 months, I have grown to like it.... well maybe I have grown not to dislike it so much.  I would still rather work in MS Word.  It is NOT the best platform out there to be certain.  The spell check is awful and I copy everything into a Word document to double check.  You cannot copy back into Emdat though.  If there are any changes to make you must type them.  For some reason if you copy from Word, although it looks okay to you, on the physician's end it is wrong.


It is nice not to have to worry about the line count.  It is VERY nice not to have to save each patient separately.  It is nice to have the patients name available (although that is not always the case).  Overall, I give it a C. 


Hope this helped.


The same things happens to me...so frustrating

I have to manually right click and delete all of the extra smart lines.  I've had it to where I have so many smart lines that I only have a couple of inches at the top of my screen to type in.  It happens more some times than others.  It happens whether I'm working in straight Word or ExText Word. I find that if I log out of Word and back in, I can get it to stop happening for awhile, but that is so time consuming, especially if I'm logged in to ExText.  I've looked on all of the boards for a solution but haven't found one yet.   


Yes, it gets so frustrating when trying to work
and having to shut down because of a storm. I recently started with a new company and had to explain the quirky weather around here so they wouldn't think I was just slacking off...lol. But, they are very understanding about it, but it drives me nuts!
This happened to me too - it was SO frustrating! SM
I found that I had a lot of Spyware on my computer that was bogging everything down, and that was causing my ShortHand to work VERY slowly. So when I typed out my abbreviations, it would print out the abbreviation followed a couple of beats later by the whole phrase, know what I mean? It was a huge problem. I ran Spybot (free) and it fixed the problem, but not before my production was drastically decreased and I ended up having to give up one account because the majority of the phrases I used on it were in my shorthand and I just couldn't keep up. Good luck, and I hope this helps!
Frustrating on both sides
You are absolutely correct about the hyphens - if the linked words form an adjective followed by a noun, they are hyphenated.  I know it's frustrating to have undereducated QA people, and as a QA person, it's equally frustrating to have people who absolutely never hyphenate, put a comma after every 2 words (or none at all), etc.  I really really hate when MTs start a sentence with "patient comes in......" when the doctor clearly states "THE patient....".....that drives me insane! I had a report the other night where I had to add "the" 27 times!  It's amazing how many people do not understand proper punctuation usage, adjectives, verbs, etc.  I certainly wish I had more like you who know where they go!
Truly Depressing!!! Frustrating!!!
I know I have posted before....thanks to all those that have given me leads.....but I am so depressed....have applied at too numerous-to-count companies....and STILL no MT job!!!!! Have some medical background besides my MT diploma, yet cannot get anywhere!!!! Even bought a foot pedal.....how is one supposed to get experience if no one will mentor them....and I have applied to all mentoring openings.....but no responses!!!! I JUST WANT TO CRY!!!! Seriously thinkiing that this was a big mistake.....wanted to further my career....but this hasn't helped!!!!  And unfortunately, I cannot afford to take another MT course......sorry to post again....I just needed to vent.....so miserable!!!!    Sneaser
Yes I tried it many times. This is so frustrating. nm
:
Yes, it is frustrating when trying to converse with people
who don't understand English.
Oh golly, that must be frustrating and annoying.
maybe you can make a game for yourself of second-guessing the QA folks. It sounds like they are the kind of ill-informed people who would rather cling to their ignorance like grim death than open their minds and learn something useful. If you look at figuring out their foibles as a game, maybe it won't rankle so much.
I would agree they are slow and frustrating
but once you have them down you can make great line counts on them.

As a side note, I have been doing ops daily for 10 years and I still use my Stedman Medical and Surgical Equipment word book often. If you are going to dive into ops you must, must, must get this book before starting. It will help you a lot.
How frustrating! Maybe you could offer to charge them half price, but
I would not let them get away with taking advantage of you. I know you need the job, but it's not fair for them to expect you to spend all that time (especially over a holiday weekend) and effort for nothing. Offering to only charge them half price at least gives you something for your time and also offers them a break. It was their mistake - not yours but halfing it with them will hopefully show them that they are willing to work with them on it but also let them know you're not a push-over that they can take advantage of.

Good luck!
Of course you can access them

What do you mean you have no program to access them?


Why can't you just do a file search?


 


1.80 for me ... have to use their access. nm
x
Am I the only one who could not access this
s
Access sm
I had a terrible time and kept restoring my computer to an older date late Sat., early Sun.. I think it just showed me how valuable this site is to me. I would hate anything to happen to it. Glad to see it back!!
I can access it.
If you still have trouble after scanning for malware, you might want to try polycola.com and see if you can access Google through there.
access disconnect
They disconnect the phone line and you see on your computer that the connection was disconnected.  Then they only can get back in when you let them, by clicking on an icon and working with them at your end to get them into your computer.  Dont worry, it is done all the time.  You will see the disconnect on your screen.
What are you using to access their FTP site?
You don't use Internet Explorer to access FTP sites.  You can download CoreFTP Lite for free and use it to upload and download from FTP sites.  If you want to, you can email me and I'll try to walk you through it.  Win98 shouldn't make a difference with regard to FTP.  As far as docking pay, well, hmmm, that's mean of them.  Anyway, download the FTP program and email me, and I'll see if we can't get you up and running.
But, I can access all other web sites
So, would it really be my Internet Explorer causing the problem???

I use to go to this one web site where I could always log on even during them updating the site but many others could not - some could, some could not. I just have a feeling this may be the same type of thing - something with the website itself or else I would have problems with other websites, wouldn't I? I can access any other website I want but this particular one - wwww.weightwatchers.com

I thought maybe I needed to clean out my cache or whatever as they may have changed something where it keeps using something on my computer that is old/no longer valid in order to access the site but wouldn't everything I have done so far have eliminated a possible problem such as that??? I did not actually go in and delete anything in any cache so I don't know if that may need to be done yet and, if so, I have no idea where to go and/or which one(s) I need to do that with.

Thanks so much for trying to help. I sincerely appreciate it.
can't access right now, but try Kansasii or something like that
no message.
count access........nm
x
Same here..with ExText cannot access...
voice file unless asked for the voice file. Only QA has access. You can pull up the report just no voice file.
if you can access the internet, you can
work. Not a problem.
Wireless access?
So how do you have access to the internet along the way? Satellite?

/Would absolutely LOVE to do this as husband is schoolteacher off all summer, but I'm always working.
Wireless access. sm

In my past dial-up days, I used pay phones and calling cards to upload/download work. It is so much easier to connect to the Internet than it used to me because wireless access points are everywhere! (I am an IC and download voice file; I don't have to be connected to a system to receive work so if that is your situation, you may not find it as easy to work on the road.)


Depending on what wireless card you have, you can either use that software or Windows to find a wireless network to access the 'net. I've hit access points in campgrounds (that's our big pasttime), from parking lots at community colleges, hotels, libraries, Panera, McDonald's and even open home networks from the grocery store parking lot.


Your BIGGEST issue in all of this, however, is security. Make sure that you're using encryption to both send and receive; a VPN client is even better if your company has that set up.


You may want to buy an AC/DC power converter (about $35 at Wal-Mart) that plugs into your car's lighter. You then plug your computer's power cord into the unit for power.


Footpedals can be optional, depending on your software. I know that with ExpressScribe you can use the F keys to control playback, etc.


I have always had an access # assigned....
If you could get into a records system without a private passcode, that would be a major HIPAA situation! I always have a sign-in ID asigned by the facility for any C-phone account I have worked; but it is strange that you are hearing a beep and not an operator giving instructions. I've never had that situation before. If you don't have an account Lead you can contact to get help, I'm thinking you'd best tell your employer this isn't working! Good luck.
Do you have access to DSL or cable?

What you're thinking of doing may be more stressful to you than you think. The price for the high-speed Internet would certainly be worth it.


Help - I can't access my Email
It lets me sign in but the page says unavailable or something like that, the error page that comes up if you can't get on the Internet.  It happens on two different accounts - verizon and yahoo. and on both computers in my home.  I was chatting live with support for an hour and I accidentally closed the chat and I'm too tired to start over again.  Anybody know what happened?  Sorry if this is the wrong board for this.  Thanks in advance
No productivity access
Did you request a copy of the productivity log submitted by the hospital? That is all you have to do if your company did not submit one to you automatically. In addition, keep your own private long with accession numbers and times, anything you would need to support a discrepancy. There are a lot of programs out there that do not support that type of operation, so do not think you are being lied to. Just make sure they are right.
Has anyone ever let the company they work for access your..sm
computer for tech help? The place I am starting with has a program I need to download and use. I am having problems with the program and they didnt offer much help via emails. They just wanted me to "register" my computer so that they could access it and find the problem and fix it themselves. This sounds extremely dangerous to me. If they can access my computer to fix it, then what stops them from coming in to look around at personal info, such as on line banking info, or other personal info? Also, my husband has a lot of high security stuff from his job on his computer and since we are all hooked together, could they access that too? Sounds really odd to me. Has anyone else heard of this? Thanks.
Yes, I've let my company access my computer.
I used to do the same for one of my MT clients and for remote users as a computer technician.  You can sit there and watch everything they do.  It's not like they're hacking your computer or keylogging your data.  You can shut them down if you're uncomfortable with what they're doing, and delete their access capability when they've finished.
THank you! Many people have access at this monitor.
Thank you!!
There is internet access but they charge big $$$

We went on a cruise in April and I did not even think of work.  It would not have been financially beneficial.  I would have paid more in internet fees than I would have been making.  I would just go and enjoy yourself. 


Digital Access Transcription

What can anyone tell me about Digital Access Transcription as a company?  I searched the Archives and came up with nothing.  I have not gone to the "other site" yet.  Just wondering in looking for different companies and what they have to offer pros and cons.


 


thanks


Fair Access policy
I have DW7000 professional and even with the extra download and upload capability they will still shut me down if I go over their limit. Also I am on SatMex and have had occasional trouble as long as I have had the system. Sometimes I just want to run over the dish and modem with my Jeep!!
C-phone access code ?? sm - HELP!
I bought a C-phone from E-bay.  When dialing a number, I get a message telling me I must use the "access code."  I am sure this is something that was put in there by the previous owner(s).  Can someone tell me how to "erase" this directive or clear the machine? 
Access code is required...sm
This is what it says when I try to get to that site:

Welcome to MedAbbrev.com, the premiere website for medical abbreviations and more.
New users please have your Access Code ready and click the Register button on the left (Access code can be found on the inside front cover of your printed book). If you do not have a copy of the book, please click Book Order Form.

Registered users please enter your username and password on the left then click the Login button. Thank You.

If you are connected to the internet, anyone can access your
You need serious firewall protection.

Since updating to IE7 I cant access hotmail, anyone SM
else have this problem. I've tried all the usual routes. TIA