It is 9 in the morning and my main is out and secondary going out from Amherst. No wonder everyone

is leaving. How can you be paid on incentive with the new pay plan and be out of work and stuck in accounts you never heard of. That has to be the most ignorant stupid thing I have ever heard of. Totally ignorant.

• AMHERST AT IT AGAIN! - MQ'er
  • Problems - Ex-MQ'r
  • Why don't you try getting a part-time job? Try - somewhere else just a few hours a day, to see if y
    • Don't want a part time job - MQ FT
      • See message. - Lulu
        • Thanks - MQ FT
      • I have been in the same boat since being transferred to Amherst. I have contacted New Jersey and - MQMT
        • It is 9 in the morning and my main is out and secondary going out from Amherst. No wonder everyone - MQMT
          • Oh Lord! - Not this lady again.
          • AHHHHHHHHH I see you finally see their plan. - Sucker you in with promises but
  • very well said - right on the mark

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My son is currently covered under my husband's (his stepfather) policy.  His father and I have talked about changing him to his insurance come open enrollment time later this year because his coverage is now much better than ours.  I am considering actually leaving him on my husband's insurance too though, in the hopes that primary/secondary coverage will leave less out of pocket expenses...because it costs us no more or less with him on our policy anyway (same family rate regardless of the number of children covered). 

My question is this.....if our policy has a huge deductible then pays at 80/20...and if he was also covered by his father's policy that utilizes office copays...how would that pay?  Would his father's policy still not kick in and pay anything until we met the deductible on the primary policy?  If so that's pointless...but I don't see the secondary insurance company wanting to pick up all the expenses that the primary won't.  Anyone familiar with this situation that has any suggestions?  Would be greatly appreciated...very confused.  LOL  Thanks!

Is anyone out there working for MQ in Amherst?

Yes you may be happy with Amherst, you have been there for 7 years and maybe back then it was a good office to work for some reason your acounts have not been overloaded with MT's. Most of us on the NE, after our offices were closed, we were transferred to Foxboro or Amherst, with our accounts and we were lied to from day one. We were all told that we would stay with our accounts and that no other MT's would be assigned to them, it was just a transfer to another office and really nothing would chance. Well I guess we have all learned our lesson. I have been with MQ for many years and unti I was tranferred was happy with the company. I had 2 accounts, never ran out of work, could get 15000 lines in a blink of an eye and here comes the transfer and all XXX breaks out. Our accounts were all overloaded with MT's and we are out of work all the time, no shift differntials, no holiday pay, no bonus's, but then again it is hard to think about those things when there is no work. It boggles my mind when I am reading these postings and MT's are talking about being in 4 and 5 accts, never mind the MT's that are in 8 or 9 accounts, and I was told by my supervisor that there are MT's that have 12 and 13 accounts, WHAT IS WRONG WITH THIS PICTURE, but yet nothing is done at Amherst, nor is nothing done at Corp. I find it hard to believe that they have are not aware of the comments on this board concerning Amherst but then why should they care, they are all making a nice paycheck, and that includes the people at Amherst and the hiring just goes on and on. I have been there for over 10 months and since then from the postings, it seems like at least 2 other offices have been transferred there also, only adding to the problems. Too many Mt's and not enough work.

Is this a case of poor management of an office, I would think so. My friend was lucky enough to be transferred from Foxboro to MQ Ohio and the difference between these offices is like night and day. Amherst should spent some time at the Ohio office (before it closes, yet another bites the dust) and learns some lessons on how to run an office. All we want to do is work.

I would really like to know since the beginning of the year how many offices have already closed and how many will be closed between now and the end of the year and hopefully no more will be transferred to Amherst.

Please, Amherst, just let us earn a living!!!

I really can't believe that you made a statement like that. You must be one of the lucky ones in the Amherst office--may I ask how long you have been in that office. I was transferred to Foxboro, kept running out of work, asked to be transferred, and was transferred to Amherst and I am still out of work.  I presently have 5 accounts and have been doing ASR when that runs out--how many accounts do you have--are you one of those MT's that have 9 or 10 accounts and that is how you are able to get your lines. We are not unproductive, we just want to have work. When I started with MQ over 8 years ago, I averaged 16000 lines a pay period till the day I was transferred to Foxboro, now I am lucky if I can get to 10000 between all the accounts. One of my accounts that was transferred with me went to another service, the other accounts have been flooded with my MT's then needed, something I was told would never happen when I was transferred.

We are not lazy, unproductive, we just want to be able to work and evidently you have an inside track to all the work. Sometimes people need to vent and this is a good forum for it. Years ago MQ was a good company to work for, that was before all the office closings and all the accounts being lost

Sometimes I think that some of the people out there think we are making this stuff up and that we are all wealthy and only working for the fun of it. This is the farthest thing from the truth. I am the sole support of my family and I need to work and again Amherst has us out of work after we were call called to work this week-end. I resent the remarks from the other person that MQ or anyother company would hire more people because these accounts are out of TAT--how can they ever be out of TAT when they have so many MT's in each account, When I was transferred to Amherst I was told how they were so busy with so many accounts and I would never have to worry about running out of work--what a lie. I have 6 accounts, how many do we need, should we all have 15 or 20 accounts and then we would have work. Why do other MT's that are in other offices have only ONE account and have work all the time--could it be the way the office is run???????? Why does MQ let this office continue to run the way it is but then do they really care--if we leave, they will just hire new MT's to replace us

I have recently been transferred to the Amherst office and they are the most unprofessional group of people I have ever come across in my 30+ years as a transcriptionist. That threatening email has to go,  along with the people who wrote it! I put in my 40 hour week, transcribing over 2000 lines per day, and I certainly do not appreciate threats telling me to work more! Here's an idea, Amherst......how about FIRING the people who don't adhere to their schedule and rewarding your QUALITY transcriptionists with a BONUS now and again for doing such a great job, instead of sending out your stupid threats with hiring more people to take more of our work away........I've had enough of this baby nonsense.....keep your threats to yourself and just let me do my work....that is, if you can provide me any......In the meantime, I will be calling HR to complain....and if anyone else has experienced this same email and would like to voice a complaint...

here's the number for HR #1-800-233-3030.  

No are accts are from all over. One of my friends who also works in the Amherst office is typing an acct that is based in NV and one in NJ, along with her other 4 accts. Why is this office allowed to do what it does?? It seems like there is no other MQ office that is run like this? Do you realize that if this office was run like the rest there would be no reason for posting our complaints, we would all be too busy working??? Why does Corp not change the management of this office, yes I have registered my concerns from everyone to the CEO down and yet there is no responds to my concerns and I am quite sure that there are other MT's that have sent emails/phone calls/letters about this office and yet nothing is done. It amazes me how many accts everyone is typing in and yet we can not make our lines but the hiring continues and the letters go out about not reaching production, how can you do this if there is no work!!!!! Is anyone listening but then again their paycheck does not depend on production, they get the same amount regardless of what happens.

Has anyone asked to be transferred recently?? I had asked about a month ago and was told that there would be no more transfers. Two of my friends were lucky enough to get transferred to Ohio and CA but that was months ago and I think the freeze is still on. The one that is in Ohio has one acct and plenty of work the one in CA has 2 accts and also has plenty of work--why don't we??? Do you think the management at Amherst is getting some sort of a bonus for these amazing TAT.

It should be interesting to see what are packets will be all about?? I got my call, has anyone else gotten theirs???

Amherst, please get us some work!!!!  If you don't have it, let us tranfer to these other offices that do have work or let us help on these accts

I work out of the Amherst office and have gotten a letter about not making quota for insurance purposes--HELLO--I can not make my lines each pay period if I have no work. I have called and emailed the office numerous times explaining the lack of work, been given more accounts, and yet run out of work but yet the hiring of newbies continues and from what I gather from the posting, all of Warminster is now in Amherst also. After reading the SEC comments on MQ and the money spent on lawyers, contract buy outs, loss of clients and lowser rates, I wonder where we will all end up. With the Atlanta office closing on 9/1/2005, I wonder how many more offices are closing between now and the end of the year. The closing of offices was one of the things mentioned in the disclosure, sorry, the conslidation of offices, termination of office employees, telecom cuts--all ways for MQ to save money. I guess you would have to after spending $18 million dollars on lawyer fees already and none of the lawsuits are settled.

Where will this all end

whether the accounts they work for are local to their area, or do you do accounts that are across the country?  The particular account I work on, I trained with all the ladies on it a couple of months ago on DQS (we all worked on it in another office w/o DQS), and so far, we have a lot of work. 

Wondering if the problem with lack of work just depends on which accounts you work on and not necessarily a problem as a whole.

to go after them to get any results. I would appreciate any recommendations you may have on this because it needs to be addressed.