Is there a way to use my C-phone with my Vonage setup? SM

I need to plug my C-phone into a phone jack.  My Vonage setup is completely wireless set up by my local cable company.

I've got an analog telephone line, but the local phone company in this area is incredibly incompetent and I am at the end of my rope and am desparate to figure something else out.  I have called this company of Keystone Cops four times trying to order their unlimited long distance plan.  Each time they have apologized for the inconvience and said "somebody dropped the ball" and they are just so sorry.  This morning I called them for the 5th time because I got a letter in the mail yesterday thanking me for signing up for the 5 cents a minute long distance plan!  Now I'm told that they are making "notations" on my account and when I get my bill at the end of the month I will need to call their "investigations department" to get the long distance charges reversed.

So as you can see, my frustration meter is maxing out with these people!  Help me figure out a way I can use my Vonage with my C-phone and tell these people to hang themselves with their telephone line!

• Is there a way to use my C-phone with my Vonage setup? SM - Technically Challenged!
  • My C-phone is plugged into my router. - sm
    • Thank you! At least now I know it can be done! - Technically Challenged!

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I live in small town America.  We have one telephone company that serves our rural county which is CenturyTel and it sucks.  If we moved 7 miles up the road, we would be able to get SBC or AT&T.  I have my phone line and DSL internet through CenturyTel and have nothing but trouble.  I am supposed to have unlimited long distance which I have had since May of last year.  Last month I received a $3000 phone bill because for whatever reason, they disconnected my unlimited long distance.  When I called them to pitch a fit, they apologized, said they were rectifying the matter, and told me I only owed the usual $100 which I promptly paid.  I got a disconnect notice today saying they are going to disconnect me if the $3000 I owe isn't paid by March 1st.  I am now on hold with the 5th person I have had to talk to at this incompetent, rinky dink phone company and I am pulling my hair out.  This isn't the first time I've had problems with them.  They've switched my service packages before for no apparent reason and the only explanation I get is "Hmmmm, I apologize for that, I'm not sure why somebody would do that."  Or my personal favorite, blame the phantom employee "she just didn't put in the computer right, but I'm fixing it for you now."

Anyway, sorry about the rant, but I'm truly losing it!  I have decided to call the cable company and get internet through them and try to work with Vonage, but I need to actually plug my C-phone into a jack and I understand that Vonage is all wireless through a router.  I need to know is there a way to plug a phone cord into a Vonage modem?

I am just so frustrated! 

I'm passing this tidbit along.

If you have Vonage and are having trouble connecting to the dictation system, here's the solution. Purchase one of those little two-line plastic gizmos from Radio Shack. I don't know what it's called, but you can plug it into a wall jack and then plug two phones into it. It was used in "the old days" before Cable and DSL lines, and your computer modem and telephone shared the same line.

Pop this gizmo into the back of your Vonage router. Plug a regular phone into one socket and your C-phone into the other.

Dial into the transcription station with the regular phone. Punch in all of the codes and once you're fully connected, pick up the headset for the C-phone, put on your headset, hang up the regular phone, and you're set to work!!! 

Does anyone out there successfully use a C-phone with Vonage with satellite internet?  I have Hughes.net satellite (can't get DSL in my area).  My C-phone foot pedal has a lag in using all the controls of FF, RW, and Play.  I have upgraded my Hughes.net service, increased the bandwith, and am still having the same problem.  If you also had this problem, what did you do to correct it?  TIA

I have a DAC digital transcribe unit and I dial into a DVI system.  I have noticed there is a lag.  When I let off my pedal, the dictation continues to play for a second and then stops.  The auto backspace is skewed because the dictation plays forward too much when I left off my pedal.

Anyone else experience this and is there anything Vonage can do to correct it?

I didn't find Vonage to be very reliable.  Some days I would have no dial tone and the phone wouldn't be working and I would have to reboot my high speed modem, reboot my router, and then reboot my Vonage modem.  This happened a lot after thunderstorms and ice or snow storms.  Some days I'd be working and lose my connection.  I had trouble with dialing out even though I could receive calls and had to wait for Vonage to fix a server problem.

It just got really annoying for me.  I mean the unlimited long distance was great, but I need something more reliable.  My local phone company ended up offering an unlimited long distance package at a reasonable price and I jumped at it.  Now I've got a regular 'ol analog phone line with unlimited LD and I pay about $40 month and that's with an in-line service package which means if I have any jack or line problems, I don't have to pay extra for a technician to come out and fix it for me.

I have two different IC positions.  I sought out the second one when the first started shorting my pay and paying late, intending to replace the first completely. 

However, both are IC positions..The one requires that I type 1000 lines between the hours of 6 a.m. and 10 p,m. I can work overnight if I want to, and often do...

The other just has a daily requirement and I can do that anywhere in a 24 hour period...

However.  I can put out 1000 in four hours..and so I usually do 2 hour blocks...I will do 2 hours for one company, and then two hours for the other...and so on and so forth...the first company, which I now have a part time commitment but still do full time work(they consider FT 10,000 lines in a 15 day cycle), has had a tendency to be slow and run low on work recently...The second company does not ever seem to run low as it is a MAJOR hospital in a largely populated area and there is both inpatient and outpatient dictation. 

I am a single mother of two children under 5, with a car payment and a mortgage.  I am not accustomed to living beyond my means but their father just left last year and I have bills to pay(he took 4,000 a month in income with him when he went and the odd twist on the whole thing is the judge ordered no child support because we agreed on joint custody, even though I am primary)

Stuff happens and we all have to make a living..I remember six years ago making more than I am now and that is insane...wages are supposed to go up, and not down...and that was a local service and I now work for two national!!! go figure

How this is unethical or illegal I do not know as long asthe requirements for both are met.  I think perhaps the definition for both terms needs to be revisited if poster is using them to refer to a situation that meets the criteria for neither. 

Just my 2 cents worth, anyway

If I double-click on the EXText icon first, it will not load Word and I get a "dump" message. If I load Word manually, the EXText program doesn't respond. However, if I load Word first, EXText loads just fine, I TransNet also connects, but none of the EXText keyboard commands are working.

If anyone else had this problem, how did you solve it? 

i set up a router on my main computer to my son's computer.  i then set up the e-mail account on his to match the ones on mine.  now, my son's computer is getting all the e-mails and mine gets none.  How can i set it up so both computers get all the e-mails.

thanks

from the sitting in the chair view

I stay that if your CPU is down there, then it is not safe.

I personally have a corner style desk that has a room for a space heater, which is what I use.  All of my cords are tacked to the desk, so no accidents waiting there. 

I do like the idea of an electric throw blanket though.  I did use a heating pad for years (an extra large one) draped over my feet.  The heater I have now does great wonders for heating up my small office area, otherwise I would spend the money on the blanket. 

I have a table that doubles as my sewing craft table and my work desk, depending on the day.  I set up my laptop for work as such:  laptop used as a cpu and monitor, external keyboard and mouse attached via USB/PS2 adapter cord, placed ergonomically, and footpedal attached through a USB port.  It works pretty well for me, especially once I had everything set up comfortably.  When the work day is done, I can grab the laptop, disconnect all of the wires, and sit on the couch with it and surf the internet or whatever via my secure wireless connection.  I know some people take more advantage of the flexibility of a laptop, but I just cannot type on the integrated keyboard for more than a short while and it is nice to have a comfortable set up for work, and the convenience of my written reference materials next to me on the table. 

I have used it on the road in a hotel with hotkeys, but I still brought my external keyboard with me!

Good luck. I love laptops - so much less bulky than a regular PC. 

For those of you using digital recorders iwth your clients, what software do you use to manage sending/receiving dictation and sending transcribed work back?  I use Olympus recorders and have just been using the software that comes with them, but I'm wondering if there is a better way/better software??

I am by no means an MTSO, I have 3 physicians right now and 3 more starting within the next few months.  I do not have any subcontractors or employees.  Is there any better software out there or a better/more simple way to set this up?  Just wondering and any input is greatly appreciated.  Trying to make things as simple as possible for me and the docs. Thanks! 

Have you considered a consultant?  I know a very good one who not only works with independent transcriptionists but also assists acute care facilities with new information systems.  I would be happy to send you the info. 

I had a similar problem, went through the wizard and then it worked. It's worth a try.

You don't say what kind of router your have but your wireless router DOES NOT need to be connected by ethernet cable to your computer--you only need to connect by cable when you initially install the router software.  Next, if your router has WEP or WAP security enabled, your laptop wireless will not be able to just connect automatically.  Copy your router settings from your main computer (the one you installed the router software to) onto a USB flash drive if you have one and load those settings on your laptop.

The easiest way to set up your network if you have Windows XP is to go to control panel, then go to the Wireless Network Setup Wizard. It will prompt your on how to set up a secure wireless network if your router has it and how to add other computers to your wireless network.  It is very easy if you have a USB flash drive--otherwise you'll have to manually add in the settings. Good luck!!

can expect IE 7 to be installed on your system if it is configured to retrieve and install high priority updates from Windows Update. HOWEVER, the update is still interactive. You will not just come back to your system and find IE7 all ready to go.

As far as the icon that just sits on your taskbar, it is causing no ill-harm. It's purpose is to serve as a reminder.

I have done this before and for the life of my I cannot remember how I did it. Can someone help me out?  Okay.  This new doctor would like heading and numbers under each heading.  He wants me to tab over from the number to begin typing and the words to sort of "wrap" so that the second line would not return to under the number.  I will try to show it here.

Treatment:

1.     The patient will ____________________________

        the rest of the sentence would continue under the words "The patient.

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.

I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.

Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have.