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Serving Over 20,000 US Medical Transcriptionists

Internet service

Posted By: FTMT on 2008-01-31
In Reply to: What is the longest you have gone without service? Do they return phone calls promptly? - Jan

Was with Time Warner when brought out by ComCast. Internet service through cable fast but unreliable. Have been with AT%T for about a year now, a tad slower, but has NEVER gone down.


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My telephone service is VOIP, but it s through my cable service, along with my cable internet. .
We have had VOIP for about a year now and I love it. I really can't tell a difference in traditional service, except the price. One of the best calls of my life was to Bellsouth to cancel our service!
No, you don't need their internet service, just
some internet service - cable type. I got all the equipment I needed from Vonage. Also their equipment is a Linksys - that's it. You just plug it into your cable modem, and my Vonage Linksys had ports allowing me to network all 6 of my computers at home. Prior to Vonage, I was only able to network 3 off of my cable modem. Its very, very easy to figure out. The only old down side used to be that you could not get all the usual features of 911 in an emergency. You would have to dial 911 and say your address. That has been rectified now in all areas, as far as I know. I also have a cell phone anyway, 24/7, so on the rare occasions that power has gone out, I use my cell phone if need be. I have never been so happy with a phone company - been with Vonage about a year now. I had tried them all, and been burned by all - Verizon, MCI, Sprint. I lasted with Verizon the longest, but again, I paid about $80 a month for their biggest plan - Freedom plan, with all unlimited LD, call waiting, voice mail - every bell and whistle one could get, and the bill always was $50 to $100 or more higher than promised. They would tack on all sorts of garbage every month. Finally got sick of them and switched to Vonage. It was scary at first, but so worth it. Again, when I work, they have a feature where you can set your phone to not even ring - just go to instant voice mail. You get an email that you have a new message, or your phone blinks and lets you know. You can go right in your email and look and see who the # is that called, so you know whether to listen to the message or leave for later. You also can access all your phone stuff thru Vonage.com. You can listen to your voice mail via your work headphones, or you can listen to the messages via your phone. Online, all your calls are saved permanently. I am just so pleased with them, though was very skeptical at first. They even have a new neat thing called a virtual phone or something, and its a screen you can bring up on your computer which is a big phone. You use your mouse to dial the numbers and just talk thru a computer microphone or headset. Its really cool. I don't need it, but it sounds like a fun toy!
Internet service is not down.
They just switched to using a different cable for service and most service will be back up today. Since it happened at the end of their workday yesterday, it hasn't really affected too much.
Is anyone using the new internet phone service through
your local cable company or Vonage or something like that.  How do you like it?  Any troubles we should be aware of?  Thanks for any info.
RE: Is anyone using the new internet phone service through
I have internet services and digital phone service through Time-Warner, and it is great!
Switching internet service
Cox just informed me that my monthly bill will be going up by $5 starting in October.  Does anyone use NetZero or can anyone recommend a reliable internet service at a decent rate?  My bill will go up to about $45/month. 
Reliable Internet Service
I also used Earthlink for a year with problems like yours, switched to Verizon DSL with worse problems, looked into Comcast, also in my area, which was highly recommended. I had to get rid of Verizon as I kept losing service, they actually blamed it on electrical appliances in my house (not true), so I switched to my town's local cable company, have no problems with that. I would try Comcast before Verizon DSL. It is really aggravating when you keep losing internet connections and after many calls they still cannot figure out why. Good luck.
Can you get Vonage w/out getting internet service? sm

If I can remember correctly, I was once told that you needed their internet service - which I do not need nor want - just want to get rid of my expensive land line.


 


Thanks!


Question for those who use internet fax service (sm)

I am looking into this and didn't realize how many different companies are out there.  Who do you use, and are you happy with the service? Thanks!  LLHS


Internet service question

I am going to be moving to an area where high speed broadband and DSL are not available - and the company I work for, as well as most other companies that I have seen on the jobseekers forum require one of these types of internet service - does anyone have any idea of how I can either get around this or of any companies that do not require these - and perhaps can use satellite or some other type where a "receiver" is placed on your roof that picks up a radio transmission.  That is the only type service available there.  I have heard from one Transcriptionist that said AT&T could perhaps install a "pole" in my yard for around $400 in order to get their DSL and I am going to check on that - but otherwise - I need help with this - and my options are running out.  I have been an MT for 15 years and worked at home for most of those years - I cannot imagine doing anything else - but this move is for my husband's business - so I'm stuck as far as where I can move.  Any information would be appreciated - either emailed or on this board.  thanks


 


kat


Broadband/Internet Telephone Service
Does anyone use a broadband/internet telephone service for transcription, such as Vonage, Covad, Lingo, SpeakEasy? I have a local long distance account and am looking into this type of service for a monthly flat fee for unlimited minute usage. Otherwise, the long distance fees would eat me alive. Any info on any company, good or bad, would help me tremendously in making my decision. I am researching several via the internet, but once again, any info would help.

Have a save and sane 4th of July!
Lillian
Searching for Internet satellite service
This company looks they offer good service in our area according to their add but I have never heard of them before.  Any news would be appreciated.
Internet service without land-line phone

I recently looked into this subject myself.  If you have Verizon available in your area, you can purchase a plan at about $55.00 per month with a two-year contract.  You will receive a card that you can insert into your laptop, which will provide you with unlimited Internet access at the speed of DSL.  As far as I know, there are no other cell service providers that have come up with this type of card yet, but I'm sure it's bound to happen in the future.  Another option is to purchase a satellite telephone and phone cards as you go along, but the cards are really outrageous in price.  One last thing that I would suggest is that you phone cell providers in your area to see if they have any technical gadgets you could attach to the cell phone for Internet access.  Many of the satellite phone companies have separate packages you can buy, which can be attached to laptops or PDAs.  I also have a TracPhone, so I know it does not come with hardware that will do the trick.


 


Good luck to you in setting everything up.  With the way that technology is moving, I'm sure there must be a way to accomplish what you want. 


Reliable Internet Service? Currently using Earthlink and very unhappy.
I've been using Earthlink as my ISP but this past year the service has gone downhill.  I've been without service at least four times this year for anywhere between a few hours to a day.  Plus all tech support is out of the country so you spend more time than necessary asking the tech to repeat the instructions.  I'm looking at Verizon right now.  Comcast is not recommended.  Thanks
Does anyone know why some companies won't hire you if you have satellite internet service? TIA
x
As long as they have decent internet service there, you should be fine and if you use your laptop no
my laptop because it uses a 9-pin foot pedal and I havent been able to get an adapter that works. Obviously, most all laptops these days have the USB on them. What I have had to do is bubble wrap my computer (I have a small desktop and flat screen) put it in the suitcase and off I go. Also, doublecheck on your time change. I take mine to Hawaii and have to remember there is a 4-hour difference so you'd have to factor that in if someone needed you to do something a certain time. Just check on your internet service before you go etc.. I travel all over with my computer. I cant afford to miss work. Best of both worlds..vacation and work..Nothing is nicer than sitting out on the lanai in Hawaii with that gorgeous view i.e. sunset and working away. I mean I could be home staring at the four walls..boring...
Have had Hughes for 5 years (used to be Direcway) great internet service sm
but truly hate if I have any kind of problem and have to call in. Luckily that is rate to nonexistent.
Norton Internet Security 2009 and Service Pack 2 or 3??
I am having a heck of a time! I have Windows XP and just purchased Norton Internet Security 2009 for my antivirus, as my previous version is just about to expire. Upon installing it it says I have to install Service Pack 2 or higher for it to work. I never installed SP2 because I read that many, many had problems with it. Should I go ahead and download SP3? Is there anything I need to do before installing it? I'm thinking of taking the computer to a professional and having them download SP3 and install it for me because it makes me really nervous! Anyone have any experience with this? What should I do?

Thanks!
Thanks.. we love Vegas..get our rooms free and now you can pay like $10 for 24-hour internet service
Gotta love it..  Have fun on your trips too..
I was told I would dial directly into the system/Will I need to get dial up internet service?

We have decided to add this to our current service not have a new service. It will be easier to sm

keep track of and will just be a different department. 


It looks like we will work out details over the next 6 months, talking with community college program directors as well as a few of the distance-learning course leaders to work on the recruiting end.


We will train current staff to mentor if they would like to do so and want to work in the office.


We are still working on production requirements, goals to set, pay, benefits and other fine details but we have 6 months to get it all in place with three months to pull it together after that with a tentative start date of 09/01/06.  We need to build the building as well, although that is already at the blueprint stage in a spot next to our current office. 


We did not want to cause flames and bashing by listing the company name as there are always so many negative people on this site, but we are national with over 200 transcriptionists, located outside of Chicago (40 miles west) and have the best team of transcriptionists around!


We will have an "official" announcement after the first of the new year. 


Thank you for all of your feedback and suggestions!


Internet based transcription - need advice on how to go internet
Can anyone offer any help/advice on how go about becoming internet based from a call in system, or how to keep the call in system for the docs and put transcriptionists on the internet?  Not sure where to start to get information on how to go about doing this. Any help will be appreciated.  Thanks.
If you want to work on the internet from home, take an internet course
But only from Andrews School or M-TEC. Many companies will waive the 2-years' experience requirement and will test and hire you if you go to either of those schools. Do NOT bother with At Home Professions, Penn Foster, US Career Institute, or ESPECIALLY Trans-Am, which is also known as Trans-SCAM and is a total ripoff. You will have a VERY difficult time getting hired without experience unless you choose Andrews School or M-TEC. Yes, they cost more, but that's because they are excellent training programs, not "correspondence courses."
I am not asking for a service, I AM the service looking for recorders
nm
It is a service job and they should
help parents with small children and also the elderly. I think a normal healthy person with "more than a bag or 2" should not have them help them out to the car. It causes the cashier to have to bag, therefore delaying the progression of the line.
PS on Cox service
Did anyone ever receive any surprise charges from Cox, as this is what I plan to use to offer online service to others, i.e., long distance, etc.?
Do you have your own service? I ask because
that it is possible, especially since she has some educational background in the medical field. I certainly would not waste money on an MT course in this day and age (at least not if I am gauging the career opportunities available to MTs by what is said on this board).

I am NOT saying that just anyone can sit down and type, and being an MT is as easy as that. We all know that it is not. However, I was able to break into the field almost seven years ago by having a mentor from a local transcription company (I am in GA too, btw). If you are planning to provide her with work and review her work, provide feedback, etc., then there is no reason why she cannot do it, unless she is just not cut out for it, which you would both know pretty quickly. If she is cut out for it, then it sounds like it could be a great opportunity for both of you, if you are wanting to grow your business. If you are not going to do this for her, she will likely have a really hard time finding a job, unless someone else is willing to do so, and if you are working for someone other than yourself, then you likely do not receive a high enough rate to be able to pay her a decent wage and still earn something for editing/mentoring. (Certainly not saying that you don't -- I obviously have no idea what you make, but not many people who are transcribing for others make enough to share that way :).)
My service is actually going to be (sm)

Comcast here in the next couple weeks.  Verizon is offering a 30-day free trial.  In the meantime I will keep my cable internet just in case I'm not happy with Verizon.  My cable internet service has been very frustrating for me, as far as not being available at least once a week for a couple of hours, always during my normal working hours.  So, I guess it's worth a try. 


ASP Service
Finally :-)I am negotiating with one doctor to be my direct client. For that I need some ASP service where he can dial in as toll free and I can get dictations thru FTP. Anyone please recommend some best ASP with minimum per line cost & reliable. Thx!
do you still do this service?
If so, are you happy without the middle man?  Right now I don't have extra money to fall back on so maybe I should work PT with my present company and try do 1 account for now until I feel comfortable doing my own.
So what service do
you use for your car?
Could you tell me what the name of the service is?
You know, if it's "AT&T Small Business Plan" or something. I just want to ask for the right thing. About how much do you pay total for it? Thanks so much for the help!
Which service you are using?
I am interested, if it's .07/min.
Every service does it different.
I have found what is correct with one account, is wrong with another. Also, I try to give them what they want. They hired me for my help with their work and they are the boss. If I feel I am making good money, they can have it the way they want. If they want to be that picky, go ahead, as long as it is worth the money for me.
Have been looking into another service as well (sm)
I have Comcast and it is on and off sometimes, depends on if they are working on it. I am dreading the winter weather, because its out more than its on it seems. I looked into FiOS with Verizon, it is not available here yet, but their high speed is and they want a 2 year contract. Won't go that route to lock myself into something I may not be happy with, if u find something, let me know, but Comcast isn't the answer in Bucks County area
I don't know if it's possible with a service. nm
s
How's that for service?

A strange thing happened today.  My husband, who is a hospital-employed MT who works at home, got a phone call from a doc at the hospital.  It seems the dictation system was down, but he needed to dictate.  He proceeded to dictate over the telephone while hubby transcribed.  He dictated both an H&P and an OP note. 


It was strange, but kinda cool.   


LD Service
You may want to try magicJack (visit www.magicjack.com) - the service is $20 per year for unlimited long distance.  Phone plugs into your PC via USB port.
For the fax service on your
computer, you have to pay a monthly fee which can add up. If you do a lot of faxing, it may pay off. If you do not fax often, just buy a fax machine. Bought one for $39 recently, saved 70% at new egg.
AT&T is the worst service, but what else do you
expect. It is all handled by those dumb east indians that think they have everyone fooled by making up American names.
Not in the service but hubby is...sm
Im sorry that your husband is in such a mess but there are other ways of handling it. My husband is just finishing up a 20-year career and I know very well the things that go on. Your husband should have used his chain of command...that is what it is there for. My guess is he will get a court martial, probably go to the brig for a while, and get a dishonorable discharge.
Okay to work for more than one service.

Is it okay to work for more than one service at a time? Do you have to be IC to do that, or can you mix and match with employee status?  Is a small service better to work for, generally, than a national?  If you work for a clinic can you also work for a service at the same time? Thanks for any input.


 


 


Working for more than one service.
Thanks for all the input. I appreciate the help. I don't like to put all my eggs in one basket.

Sale of MT service
Can you please post contact info? Possibly very intereted here. Thanks
Looking for dependable DSL service
I have had Adelphia and now have Bellsouth both with connection problems. It seems everytime I turn around my internet is down and not in my area but with my puter. I have to use Bellsouth webmail cause my outlook is always getting hung up. I call and they have to set me up with a new ISP# to get connected again. Very frustrated. Anyone out there have a good DSL to recommend. TYIA.
Is this service in Wisconsin???
x
IC vs SC vs Service continuation see sm....

I was reading the posts below....I've been an MT for 14 years with 22 years of medical experience.  I am working for less than 9 cpl on some of my accounts.  I would love an explanation of what the difference is between IC and SC.  I take work from another small company..they do not EMPLOY me nor do they offer me benefits but I have always assumed I was an IC in this case.  In reality I am subcontracting from them as they do not pay any taxes or anything for me, right?


I would love tips on how to increase my production.  The company I was working for lost my major account so I need to make some changes and would love to email with other MTs who could offer me some advice!


Thanks in advance!


That's all I will do. Every service I work for. nm
x
Unlimited LD Service - sm
I use Verizon Freedom.  I am wondering if anyone who uses this service and has had it for quite a while has had any problems with them, as in not wanting to cover their usage or receiving an expected phone bill for usage.  I use about 8 hours per day. 
I use an independent tax service myself.
He charges by the form and I have the usual business use of home and other deductions. It has never been more than $200. I can do it myself, but I like the fact that he guarantees if there are any questions or audits HE WILL represent me and be present for any questions. He has some sort of extra certification but I would have to pull out the old papers I have to know exactly what they were.
I had a doc tell me the other day that they were paying a service 7 cpl...

x