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InterPro often sends IMs to staff to NOT send feedback if they are "too busy" or there is too

Posted By: much "red" that needs to get caught up. nm on 2005-07-13
In Reply to: So, imagine the company that does not allow QA to give feedback, what does the MT learn then? - anonymous MT

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    Feedback on Interpro--Maryland?
    Does anybody have any feedback, positive or negative, on Interpro out of Maryland? 
    That's why all QA staff should cc their feedback to the
    entire QA staff! QA needs to be on the same page. By cc'ing the QA staff (blindly of course), QA can get on the correct page. That way, if one QA has a question, bat it back and forth to determine the answer. QA people have a good rapport with each other for the most part and are very accepting of the correct way a company does things. If someone challenges something, then we just find the correct answer and that is that! Also, the QA staff I most recently worked with had an updated frequently most common errors and the correct answers that they passed out to the MT staff and it included the reasons for the correct response. It does work.
    Busy MT, your statement doesn't make a lot of sense. First of all, if US staff did walk out, MQ

    one, because they don't have enough people in India to cover a large walkout and, two, their QA staff put out about maybe on a good day 70% quality.  Even the quality that gets back to the client I work for now is horrible because there are certain MTs who apparently some not too bright supervisor thinks is producing work that is good enough to go to the client without being checked over and the hospital is having an absolute fit over it.  I say, let em walk!


    Allegiant has clinic accounts and is busy, busy, busy
    If you're an IC and are looking for plenty of work, freedom to set your own hours, low daily line requirement (500), great supervisors, and easy clinic accounts, then Allegiant may be the right company for you. You can apply by going to www.allegianttranscription.com.

    Allegiant's pay scale is 7 cpl also, but would you rather get 7 cpl and easily transcribe 250 lph or get 10 cpl and struggle to do 150 lph. Give me 7 cpl any day and spare me the headache.
    being "too old"
    Sorry msbeanctr, with all due respect, there is no such thing as being too old. As a matter of fact, age can be an elegant, graceful, and classy attribute to a newscaster, provided they are bright, savvy, and well-educated.
    If it's "too late", why do you even bother to post? nm
    .
    Interpro?
    x
    You mean Interpro?
    x
    Interpro bad,,,,, bad,,,,,
    I vote for Interpro.  They work you to death.  Micromanage the accts, always picking at how they want to run the business, trying to squeeze another penny out of clients and squeeze the last line out of an MT/Ed for the lowest pay possible.  Platform is really bad too. 
    Interpro is a nightmare - don't even go there
    .
    Interpro is the worst - bottom of the trash-heap
    x
    And here's where OSi sends low pay:
    "Whether we think offshore labor is right or wrong, it has become a fact we cannot escape from. OSi will not actively pursue offshore labor contracts, but we have made the decision to experiment with using some offshore labor to save this large OSi client from going elsewhere. We believe this is the best decision for our employees assigned to this account and the company because this account is growing and we can assign the offshore part to the future increases and not have to reassign any OSi MTs. OSi is committed to continue using US MTs for the majority of their work and we will continue to resist going offshore."

    Interpro did this to me. I got differential for 3rd shift but they wanted me to list hours. I
    :+
    she was too busy for you the way you are often too busy for her...what's the question? nm
    nm
    The company I contract with always sends something....
    MT week they usually give some thing cute with their logo, pens, note pads, mug, travel mug, a mouse pad, etc. Christmas most usually is a snack food in a tin, always yummy, cute and appreciated. :-)
    One sends me work via Mydocsonline another - sm
    just emails the sound files to me. Have access to FTP but they prefer to email it.
    Any company that sends you a Form 1099 has also
    reported that income to the IRS, so it will have to be claimed by you.  BUT, they only HAVE to issue a 1099 if they paid you more than $600.  However, the first company you worked for might issue a 1099 anyway because they would want to deduct that 'labor' as an expense on their side.  If you don't receive one from them by the end of the first week of Feb, I would call or email to find out if they are going to send one.  Also, since this is your first experience as an IC, I would consult an accountant.  There are so many more 'business' deductions that you can take to help eliminate some of that income.  I am self-employed and my husband is self-employed and I am "in love" with my accountant.  He works wonders!
    Often it is the clerk who types up and sends emails. nm
    x
    Our church sends care packages....sm
    Some of the things we send are:

    Pretzels, chips like Pringles in a hard can, peppermint or hard candy, beef jerky, cheese crackers (the kind with cheese or peanut butter in them), the canisters of Oreos, Cheezits, etc.

    If they have kitchen facilities or a microwave available to them: microwave popcorn, Ramen noodles in a cup, Cup of soup.

    We also send word-search puzzle books, crossword puzzles, and perhaps some magazines that they might be interested in.

    Hope this helps. :)
    My hospital sends their work to a company
    The reason this person is sticking up for the offshoring of American work is that she is one of the people taking our work away.
    love the art, sends heartbreaking message, still beautiful

    No, corporate greed is what sends work overseas.
    The only reason offshoring is alive is because our fellow Americans are too cheap to pay a living wage. They want their companies to show a greater profit and stock to go up.

    I am an excellent MT. However, I can't make squat for money in this field because every single company I get on with sticks me with their lousiest accounts. I've learned seven new accounts in the past month between a small MTSO and a national. That's how it works. You do your best, QA scores reflect it, and they give you their garbage that nobody else will do.
    Mine sends daily volume updates
    /
    To Administrators: LawScribe, one of your advertises sends all work Overseas! sm

    Thought you'd want to know.  I contacted them and was told they do not hire anyone local in the USA, and only hire overseas.  How interesting?  Since you don't support overseas coming and taking our jobs, I thought you'd be interested in knowing this, or maybe you already know?  


     


    Have a great day!


    I currently type for a doctor who dictates with a digital handheld and sends the files via e-mail fo
    and wanted to be able to call me with his dictations.  What would be the best and cheapest way for me to go so that he can do his dictations without the handheld unit??  I don't want to invest in a lot because he does not forget very often.  This is the first time in three months.  Thanks for any suggestions you may have. 
    Glo and staff at MTS. (sm)
    Just wanted to thank you for your ultra-quick response to my plight of not being able to get to your job bank this morning!!  Found it w/your help, was ready when the phone call came in and got an offer!!  Yahoo!!  Thanks again - you are the best!
    If you MUST have QA on staff, they should all have guidelines, be it BOS

    or AMA, whatever you choose. I've been seeing ads for QA personnel and they don't have to have been MTs. I don't get that.


    As I've said before here, I work for an MTSO who believes if you have to have QA personnel, you've hired the wrong MTs. I tend to agree with her.


    We get up in the morning, do our work and send it in. If there's something we don't understand, we put a note on the log for the doctor or the hospital - because we're all experienced enough that we either know what we're hearing or know how to find it.


    office staff at MQ
    that's exactly what I've seen. I had one of the guys at 1888# tell me when I said that MQs priority is with the clients 150% and the MT's concerns are at the bottom of the list and his response was well, they do pay our salaries -- those techs don't have a clue what we do
    11
    office staff at MQ
    LOL, you reminded me at one time, about 9 years ago that we had THE tech support guy in our office pinch hitting also as the CSR. on the overnight and weekend shift, just when you would need someone with a brain...forget calling when you had question on how an account wanted a format, etc
    Poll for QA staff

    1.  Are you paid by line, report or hour or salaried?


    2.  What are your production requirements?


    3.  Do you get incentives or bonuses beyond your base pay?


    4.  How do you provide feedback?  (Directly to MTs, to a supervisor, etc.)


    My answers:


    1.   Hourly ($19)


    2.  12 reports/hour


    3.  No.


    4.  Directly to MTs.


     


    monitoring staff
    We need this done for a lady in our department. She works at home, goofs off, and starts late. She gets to stop working, and I get called in on my day off without on-call pay. From now on I'm not answering the phone!!!!
    The rod should be a guide, a staff, not a weapon.

    Please reaad the following if you think spanking is okay.


    Spanking can cause a sensitive child grave psychological damage.  You probably won't even see it, and the child may never tell anyone or even recognize what it is.  Please, please, if you insist on spanking your child, at least give that child an outlet for the anger that follows.  When I child is forced to feel anger/shame directed at the person(s) they depend on above all others, and then to suppress that anger, it can cause significant, lifelong problems in his/her ability to have healthy relationships.


    Another reason to reconsider spanking is the prevalence in today's society of spanking being related to sex - it's all over the place, and unless your kids watch no TV, no movies, read no magazines, and have no access to computers, they are eventually going to come across this.  It can be very confusing, very upsetting.


    From:  http://www.stophitting.com/religion/faithMaterial.php


    All of the biblical quotations advocating corporal punishment of children are taken from the book of Proverbs in the King James Version of the Bible. They were written by King Solomon, and presumably reflected his parenting beliefs with respect to his own son.


    Proverbs 13:24
    "He that spareth his rod hateth his son; but he that loveth him chasteneth him betimes (diligently)."


    Proverbs 19:18
    "Chasten thy son while there is hope, and let not thy soul spare for his crying."


    Proverbs 22:15
    "Foolishness is bound in the heart of a child; but the rod of correction shall drive it far from him."


    Proverbs 23:13
    "Withhold no correction from the child: for if thou beatest him with the rod, he shall not die."


    Proverbs 23:14
    "Thou shalt beat him with the rod, and shalt deliver his soul from hell (Shoel)."


    Proverbs 29:15
    "The rod and reproof give wisdom: but a child left to himself bringeth his mother to shame."


    The Bible itself records the negative effect of Solomon's parenting style on his son, Rehoboam. He became a widely hated ruler after his father's death and had to leave to avoid assassination by his own people.


    What would Jesus do?


    If you take the Bible seriously, you have to notice Jesus' attitude toward children. It was wise, loving, and filled with compassion. Even when anxious adults wanted to shoo the children away, Jesus rebuked the adults. "Of such," he said, "is the kingdom of heaven." Given this attitude, it's hard to conceive of Jesus hitting a child on any occasion or for any reason. It's simply not consistent with what he taught. If Jesus wouldn't hit a child, why would we? SpankOut Day is dedicated to exploring alternate means of discipline. We believe that Jesus would approve. A simple slogan for Christians to consider might be this: the next time you are tempted to hit a child, ask yourself "What would Jesus do?" Then go and do likewise.
    Reverend Dr. Thomas E. Sagendorf, Senior Pastor
    Bexley United Methodist Church, Bexley, Ohio


    Wisdom from the Talmud


    Many people who strike their children do so not because they are evil or mean, but because they believe they are doing God's will. They often cite the phrase in Proverbs: "He who spares the rod hates his son." The problem is that pulling one line out of the Bible ignores the rest of the text. Much of the Book of Proverbs is filled with good counsel on how to be a better person. In Chapter 22 we are taught, "Train a child in the way he should behave, and even when he is old, he will not depart from it." Isn't it possible that the rod Proverbs refers to is to be used to point to lessons on the wall? When we fail to properly educate our children, we not only spoil them, we show them the opposite of love. We must use the rod to point out right from wrong, not to beat our children into submission the way slaves have been beaten throughout history. Even the Talmud says, "If you must strike a child, do so only with a shoelace." When taken in its entirety, Judaism can hardly sanction the use of violence against children. Even the famous sentence in Deuteronomy to stone to death the stubborn and rebellious son, was, according to the Talmud, never carried out. Instead, while discipline was and still is crucial for raising healthy children, striking a child need never occur. The mix of discipline and love is the recipe for a good future for our sons and daughters. The Talmud suggests: "A child should be pushed aside with the left hand, and drawn closer with the right hand."
    Rabbi Larry Kaplan
    Temple Israel, Wilkes-Barre, Pennsylvania


    The Law or the Spirit?


    In the book Spare the Child, Philip Greven suggests that our readiness as fathers to strike our sons explains why we men grow up so ready not only to tolerate but to perpetrate violence in our culture. A boy picks up his moral cues from Dad: "Dad hits me when he doesn't like what I have done. Therefore, men resolve differences by violence. If Dad did it, it's OK. I can hit people myself, especially when I think they've done wrong and therefore deserve it." Often a boy who has been spanked won't respond later to love, but only to more spanking. The Law, that is, has supplanted the Spirit within him. God's story of Israel says clearly that a son lost in the Law can be restored to appreciate and respond to a relationship with the Father only though crucifixion. In this case, that might mean the father's dying to his pride and asking the child's forgiveness, then begging Jesus to show him whatever brokenness in himself has led him to resort to the Law and how to become hospitable again to his Spirit's rule.
    Reverend Gordon Dalbey, Santa Barbara, CA
    Author of Fight Like a Man and leader in the Christian men's movement
    Quoted with permission from Fight Like a Man


    Also see:  http://www.nospank.net/toc.htm


     


    No, I am not qualified as Chief of Staff
    but I do my job well and I think that is what matters. I took the time to learn what I needed to learn (on-the-job training) and I am very much qualified to work as a medical transcriptionist.
    Try Piedmont - they have inhouse staff nm
    x
    They expect so much from MTs but the other office staff
    is paid well and make mistakes (x-ray techs, scheduling, etc), be paid full benefits.

    What is UP with that?
    Cranky staff is not your imagination.
    The attitude you describe seems to be prevalent. It is as if we were a necessary evil rather than support staff. I think personally it is due to the amount of time needed to keep the paperwork in order. Everyone hates paperwork (even if it is electronically) and we produce a ton of it.

    Also, in my view, physicians and care providers absolutely hate to make errors given their jobs are so important and the likelihood of a lawsuit keeps them paying very high premiums. We MTs tend to be one of the few who can say that an error has been made. It can irritate some doctors though I have met a few who are very thankful for it.

    In the 20 plus years I have been in the medical field, there has been a change due to pressure from insurance companies also, plus the change in patient complaints as the population ages. This may add to frustration as the bottom line is not only finding relief for the patient but making sure treatment is approved by insurances. This can only get worse from where I sit as cuts are coming with Medicare and Medicaid payments.


    Suggest she and the other office staff take a pay cut, too.
    p
    Re office staff to print
    No, the office staff are not allowed access to the 2 PCs and they still work with a handwritten appointment book as well as only fax facilities and no internet at work... this is the reason I have to cut & paste WP doc into Word and e-mail to doc's home e-mail so wife can e-mail the report. This is really a mess I have myself in... and Im starting to throw tantrums now! I corrected him yesterday morning on a mistake he corrected me and now its spite on his side to pay me back because how dare I take a printout from physician website with the correct spelling and show him his mistake - my reports gets marked like a school teacher grading it big circles with messages "I spelt this for you a few months ago, you should know it by now!!!" etc
    I type things like this a lot. Staff are always
    calling in chaplains, pastors, etc., to comfort the patient and/or family. I don't understand why it is even questioned. Whatever the doctor dictates is transcribed (except major cussing, but even that is if the patient is being quoted). We are not here to determine what does or does not go into a report. We just transcribe it as dictated.
    How about QA staff from previous jobs?
    Do you know any other transcriptionists? Those are the only two I can think of for you. I have always been IC and have had individual doctors to give, also, if that applies to you. Good luck.
    Go search bar and put in the word Staff
    It will bring up a post(s) regarding the EMR system posted on Jan 12.

    Put the word -- staff -- in the search bar. It should come up medical records staff being replaced by EMR
    I sent it to 2 staff writers for the Associated Press plus...
    Forbes Magazine, 60 Minutes, USA Today, Washington Post, NY Times, and a couple of others.  The Editor who e mailed me did not know I was an MT but that's okay - you investigate one offshored industry, you investigate them all.  I asked him to check into any credible sources he had.  You may have noticed in my letter it constantly said, "See what you can find out."
    HAPPY 4TH OF JULY from all the staff at MTStars!

    We went with the accounts and Warminster is still there with the office staff.
    :
    Yes, I do. The office staff are always very kind to me when I call, and I just
    x
    Happy Mothers Day from the staff at MTStars! May you have the best day!
    /
    Happy MT Week from all the staff at MTStars!
    Administrator
    Goldbird
    Sam
    Natalie
    Jamie
    Kelly
    AJ
    Kasey
    Sharon
    Adam
    Mimi

    Good idea about telling them to let the staff
    I'm going to have to use that one! LOL Since most clients aren't wanting more work put on their staff, at least not in my experience, that will certainly be a showstopper for many of mine. :D Hee hee, thanks for that tip, JoV! ;)
    Staff will be reduced and equipment not replaced
    Care provider will attempt to maintain their income and will attempt this by reducing staff/overhead (that includes transcription by the way).

    The medicare/medicaid patient should have copays that are reasonable.

    Reasonable is the key word here. But there is a sense of urgency that is taking place due to the state of Social Security and the aging baby boomers who are beginning to retire, who will due to good medical care for a lifetime, perhaps live for 20 plus years on Medicare benefits.




    My vet and his staff told me nothing makes their day more than goodies!
    It may be old hat, but they said getting a basket of cookies or pastries really makes them feel appreciated. I know you wanted original ideas, but this is what my large vet practice has told me in the past. Good luck. :-)
    HAPPY 4TH OF JULY from all the staff at MTStars!
    a