If you like constant chaos and working under incompetent management

• OSI transcription? - Margaret
  • OSi - bigskymom
  • I am happy! (sm) - Long Time MT
  • If you like constant chaos and working under incompetent management - OSI is the place to be
  • Very happy at OSi... -
    • OSI - Barbarann
  • Interesting info on Offshore Concerns board - ...... D I T T O
    • AGREE - I used to work as a QA there - but I quit after the current QA director
  • I FOUND THE JOB OF MY D~R~E~A~M~S - or so I thought
  • Read this and you will change your mind - if you are smart
  • Check the Company board for recent comments. nm - Wanderer

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...of expressions such as "a little bit."  I have this one hick doctor who constantly says "the patient has a "little bit" of this or a "little bit" of that.  My fave is "the patient has a little bit of prostate cancer."  HOW DO YOU HAVE A LITTLE BIT OF PROSTATE CANCER???? Either you have it, or you don't....Am I right?? 

Woo!  That does feel good to get off my chest

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I was just wondering what part of docshuttle is free?  I went to their web site and their fee is .20/minute (under 1,000 minutes of dictation) for the use of a 1-800 number for dictating, and then there are also start-up costs for each dictator, transcriptionist, and transcription administrator.  Isn't this the same as a TASP?"

what I was referring to was not DocShuttle Digital but  DocShuttle Administrator, Dictator and Client, whereas you set up your own FTP site and then use the combined software to have the doc upload dictation to the site, then you/your MT's download it, complete it, post it back to the ftp site, wherein your doc downloads the completed copy. You need to buy the software and Olympus recorders and perhaps a .wavplayer if you don't have anything yet, then you rent an ftp site for $45-$75 per year. You don't pay for phone lines because everything is transferred via internet.

 "Even with all the start-up fees and per minute charge, is this a better option than owning your own digital dictation system where you pay for the equipment and phone lines?"  Opinions vary on this but I feel it a pretty flexible system that will allow you to grow as big as you want. Downside is if doc wants to use phone for dictation instead of handheld recorder. Depending on the account, that might be when you want to use a TASP. 

You may email me if you wish. I will be happy to share my experience.

they just emailed me for the upteenth time for a stat report that I already sent to them 40 minutes ago.  Wouldn't you think they'd check to see if they had it first!?!  Constantly emailing me questioning what they've sent me and when.  Why can't she keep logs like I do!?!  Doesn't take a rocket scientist!  Can't remember from day to day to send me patient lists.  Don't know what the heck she does with incomplete reports I've sent because doc doesn't give a name of messes up his dictation and cuts half of it off.  I'll get a call a couple of weeks later saying doc insists he dictated on so and so, but they never got the report.  I'm the one who has to go back and search for the nameless reports and match up the the patient they're missing with diagnoses, age etc., then tell her that's the one I sent you on that date that was incomplete.  Why can't she figure that out!!!  If I functioned like they do, I wouldn't last a week!  Sorry, had to vent.....

If you are going to her to ask questions about software, blanks, format, etc., you are going to the wrong person.  Software issues for the help desk and blanks, format issues for QA.

Team leaders SHOULD just be routing work, seeing that there is adequate staff to do the work, etc.

that is the problem with working at home - there are so many interruptions.  However, you have to remember that this is a real job - you have to commit your time to it.  If you worked outside the home, would you take a day off to help with the kids, would they let you bring the kids to work with you, and would anybody even ask you to do that? 

I know that flexibility is supposed to be a big advantage of this job, but it is only an advantage if you are willing to give up the income.  You have to decide, do you really want to make the money or do you want the flexibility?  If you want the income, then you are going to have to set yourself some hours, just as if you were working outside the home, and use those hours as working time and once those hours are over, then it is time for your family and home life - just as if you were out in "the world" working.

Some places will promote their lead Transcriptionist into management, but that's often a mistake.  Having excellent transcription skills is not the same thing as having mentoring, motivating, planning, budgeting and interpersonal skills in a transcription environment. 

You've had a boss who thought you had potential in these areas.  Do you feel you would enjoy doing those things or would you feel the call of the keyboard?  Would you dislike delegating?  Would you dislike training because it's just faster and easier to do it yourself?  Do you like dealing with people, or do you prefer to deal with data and to be left alone to do your thing?  These are some of the questions to consider because the jobs really are different.

If you are truly tired of the rat race that is production typing and think you really might be interested in management, then check your local junior college or business school for classes on management/supervision.  They might be credit classes or they may be career/life enrichment classes.  They shouldn't be all that expensive, and they should give you a better idea about whether this is the path you want to take.  Employers sometimes look for the RHIT or CMT credential for management personnel.  If you aren't one of those, then proof of study in the management field may be of help to you.

I find that I generally like to read/discuss management techniques more than I like doing them, but it's getting harder and harder to do the production thing.  Maybe I'm ready to try management again.  I think I've learned not to make the same mistakes I made before.  It's thinking about making the new ones that's holding me back!  Best of luck in whichever path you take.

Would you complain to management if you received a VERY snotty reprimand from a QA person who corrected your report with an absolutely incorrect "correction" or would you just ignore it?  I don't want to cause trouble, but I'm very irritated - I'm wondering if management would even care that they have snotty-ass QA people?