If you are talking about programming a c-phone

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  • If you are talking about programming a c-phone - sm
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Hi everyone,

I purchased a Dictaphone C-phone off of EBay; however, it did not come with a manual. I am totally lost. Are they all the same when it comes to signing a job off, leaving a job open, fasting forwarding a job, etc.? Is this something you have to program into the phone? If so, can someone tell me how to program my phone for these different requests?

The service you work for should be able to tell you the keys to push to sign off a job, etc. However, here is a link to the Dictaphone answer desk for more detailed instructions.

http://support.dictaphone.com/scripts/rightnow.cfg/doc/sales/opmanual/Connexions/0420qr.pdf

I got this on 06/01/07 from MT Stars - here it is for you to program

Make sure the Dictaphone is plugged in and also into the wall phone jack.

Notice the display screen at the top of the Dictaphone, 3 gray buttons under the display.

Press the left gray button under the word PRGM.

The display will now read

PROGRAM

KEYS ID/TIME TEL

Press the gray button below the word KEYS.

The display will now read SELECT PROGRAM KEY.  At this point push one of the 16 black keys below the display on the telephone keypad.  If you are programming your headset for example, select any one of the 16 black keys that you want.  Press that black key. 

The display will now say ENTER NUMBER.  For headsets programming #*11 (that is, the POUND key, the STAR key and then the number 11)

Now press the MULTIPLY KEY to the right of the telephone keypad.  This key says SELECT on top of it and has an X multiply function on it.

Press the STOP key to exit programming function.  The STOP key is located second from the right on the top row of the keys on the bottom of the C-phone.

Hope this helps.  I printed this out and this has been so useful, especially when unplugging the C-phone during electrical storms for a period of time and you lose the programming.

HAPPY HOLIDAYS TO ALL

t

Does anyone know how to program headset into the dictaphone to work?

Thanks so much.

Hit the program key at the top then keys, then pick the key you want then the code is #*11 then hit the select key and then stop key....good luck, I had this problem as well and do every now and then when I unplug my equipment.

Specifically,

"JLG has a contract with Arrendale Associates/ A+Network/CBay Scribe, which the group says is in India.
A letter from JLG to Barbara Dingman, chief compliance officer and director of health information management, says all medical transcriptionists assigned to the Medical Center Hospital account live in the U.S. and all work is done in America."

But yet they do business with Arrendale/A+/CBay, what am I missing here?

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.

I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.

Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have. 

Anyone else experience this problem with their C-phone?  Is there a problem with my C-phone?  At first I thought it was my telelphone line and called the phone company.  They sent a technician out to replace the lines and check the house, but the hum is still there on the C-phone.

It's driving me batty!

through cable, have you tried to take an incoming call?

We only have one phone line.  I rarely get/make calls and when I do we have cell phones.  I just started working with a C-phone and got digital phone.  I can go a month and my phone not ring, so far have gotten 3 calls today, but I'm afraid that if I try to answer the phone that I will lose my report. 

I guess I could pull up a report and have my husband call on his C-phone and test it that way and then if I lose it no biggie. 

and a foot pedal.  You call into a number (hopefully 800 number), put in your codes, and a voice file comes on.  You use the headphones and the foot pedal, and transcribe on your computer into a word processing program, then send the finished file back per their directions.

The c-phone is not connected to the internet in any way.  There is no downloading involved.  It is just a phone by means of which you get your voice files.  It needs a phone line and you stay on the line the entire time.