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If you're on Windows XP, as I presume you are....

Posted By: TechSupport on 2009-03-14
In Reply to: Microsoft SP2 tech ? please sm - Gemini

...you need SP3, not an update to SP2. SP3 incorporates all prior updates, patches, etc.

Here's the link for you to paste into your browser:

http://www.microsoft.com/windows/products/windowsxp/sp3/default.mspx

Note that there's a link on this page "Steps to take before installing SP3" - read this.

Then skip over the part about setting up Windows Update to automatically take care of this (although afterward, you should) and go right down to the link for the download page.

Incidentally, in their inimitable arrogant way, Microsoft requires you to be running Internet Explorer to access the download page (not Firefox, Opera, etc.).


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