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Serving Over 20,000 US Medical Transcriptionists

If we find out that a service outsources offshore, we do NOT allow them to post.

Posted By: Administrator (sm) on 2005-11-06
In Reply to: Beg to differ! - sm

If you know of a company that does, email the Administrator. My email address is admin@mtstars.com


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Please post offshore topics on Offshore Concerns board. (NM)

Thank you. 


Goldbird


Just talked to offshore customer service
I just got off the phone to my CC company. The sales rep that answered had no accent but on a hunch I asked where she was located and after much hesitation, she replied she was in the Phillipines.  I told her I wanted to speak to a rep. in the US.  She put me on hold and a few seconds later returned, asking me why.  I told her I was totally against offshoring.  Once again I was put on hold and after a long wait, her supervisor got on the line.  This was a male with no accent so to be sure I asked him where he was located and again, the answer was the Phillipines.  I told him I wanted to speak to a US rep.  He asked why and I told him I was against offshoring.  He said it was not possible to tranfer me to a US rep.  I explained that I had made this same requist before and had been transferred but he said it was not possible this time.  I told him I will email the company and try to get a US phone number that way.  I will let you all know what happens.  I am so angry I could spit.
I was told today that all the big computer companies offshore their technical service. Does anyone
x
They wouldn't use your service. If you are not happy find better. sm
You wanted to work for them.
Any US MTSO can post job ads regardless of whether they offshore or not.
Services overseas, however, are not allowed to post job ads.
Used it with a small service. Didn't find it as easy as ExText. nm
s
Sorry you feel that way, but we have never allowed offshore MTs to post on the MTStars website.

This is not something new, it's been this way since the beginning.  The ONLY difference we made was to allow US based MTSOs that offshore the ability to post job ads because they hire US QA Editors.


Post comments about bad service/products/companies here (link below)
http://www.my3cents.com/

also lodge complaint with BBB in their state, their state's atty. general, PayPal, and any other internet consumer watchdog you can find (there are a lot) Be sure the company knows you are doing it. Your bank should be able to supply you with information about their company if they have already taken your money.
To the service who posted a job ad on the Main board, the reason your post
was removed is because all job ads are to be posted on the Job Seeker's board. Any "well-deserving MT" knows to look at that forum for that "chance to work for an excellent company and make an excellent line rate". Feel free to post your ad there.

Thank you.
Can anyone confirm that JLG outsources overseas?
y
It is true. OSI outsources, they no longer deny this
Ex-OSI employee also and better off because of this.
I would continually run out of work, get switched to 5 different accounts which caused me to get behind for having to learn new doctors, new account specifics, etc.

They have to hire offshore because they dont pay decent wages to US employees and they make a killer profit from hiring them.

If you were a company, what would you choose, send easy work offshore and make more profit or continue to pay people full price?

Not a hard decision to make, but it does bite big time.


Am I willing to accept the US government outsources my tax return? Are you nutz?

What the bleep do you expect US citizens to do?  Overthrow the government?  It's the friggin LAW the politicians made. 


Regarding identity theft - ANYBODY can steal your identity.  It doesn't have to be someone overseas.  Welcome to the real world.


 


I refuse to work for a company who outsources. Period.
nm
I cannot find the post you are speaking
of but I just wanted to say "Well said!" It is a shame that people are judged by the color of their skin, how they dress or yes even where they live!

I am proud to say that I also live in a trailer with my husband and 3 children! We also have a nice green lawn and pretty flower beds. We take pride in our home, even though there are wheels on it! Our income last year was $100k+; however, we choose not to live by credit cards and paying a $3000 mortgage but rather saving for the future of our children!

If that makes me a "skank" so beit!
Somebody asked about this before, but I can't find the post.
I haven't had the white menu on the left hand side at all for the past two days here at MTstars.  Any ideas where it went? 
I find your post interesting. I am one of those that will not do this. sm
1. I teach at a local college. I teach MT classes, A&P and medical terminology. Guess what, they do not require it. Again they use my experience in lieu of it.
2. I know what position I currently hold. Again, does not need it and experience again is used in lieu of it.
3. I have 20 years of experience. Do I care if I have CMT behind my name? Really I don't. It will not make a difference.
4. I have worked in MT, QA, Management, etc. Again, did not need it do any of the above.

AAMT or AHDI as it is now callded.. they are there to sell a book to make money. They are selling a "title" to make money. However, this title makes little to no difference in the real world.

I have worked for companies that did pay their CMTs 0.5 cpl to 1 cpl line higher than people without it. Learn to negotiate is all I can say.

Your CMT certification does not keep jobs from going overseas and does not qualify you to have the knowledge to be an Editor of that type of work.

Anyone with 2 years' experience can take the test. Big deal. All companies test and I say at least half are bull. I have failed 1 test in 20 years, and then they hired me anyway because they felt there was something wrong (Thank you MTtest.com).

I have 20 years' experience. I am very good at what I do (and yes I will say this). I can also get the rate I want or tell them No Thank You.

I have worked with MTs from no experience to OMG experience. I have seen failure in both areas. The CMT would not have changed anything for either one.

A test is a test is a test. You might have a good day and pass it, or I guess you might not.

I just do not feel the need for someone to tell me that I know what I am doing.

Everyone have a great Wednesday!


Good post! What I find especially ironic
is at least in our state all the phone work, etc. related to welfare and foodstamps has now been outsourced overseas.

Uh, hello... how about giving those jobs to the people who are on welfare or foodstamps cause they can't find jobs?!?!? Since when did the government care about saving money anyway?
Doesn't it say to find the secret post?
I just skimmed it, but I think it says to find the secret post and send an email from that post to enter.
can't find prior post answer
I read a post awhile back about fast dictators and the settings for Express scribe to slow them down without distorting the voice but I can't find it now. Can anyone help?
I find most everything in your post to be finger pointing.
You are putting every excuse in the world out there as to why you are not able to do the job you were hired to do.

Sorry to hear about your past but that is NOT why you were FORCED to take a job. You made a CHOICE to take the job.

Yes, it is legal for an employer to ask you to do more than one account. It is NOT abuse but, by the other statements in your post, that you feel everything is someone else's fault.

If the job isn't for you, then go find one that is. The point is that your most profitable work might not be in medical transcription.
Did anyone find the post for the scavenger hunt today? Was there one?
`
Yes, find the Secret Santa post and click the email link to enter.
GOOD LUCK
We have decided to add this to our current service not have a new service. It will be easier to sm

keep track of and will just be a different department. 


It looks like we will work out details over the next 6 months, talking with community college program directors as well as a few of the distance-learning course leaders to work on the recruiting end.


We will train current staff to mentor if they would like to do so and want to work in the office.


We are still working on production requirements, goals to set, pay, benefits and other fine details but we have 6 months to get it all in place with three months to pull it together after that with a tentative start date of 09/01/06.  We need to build the building as well, although that is already at the blueprint stage in a spot next to our current office. 


We did not want to cause flames and bashing by listing the company name as there are always so many negative people on this site, but we are national with over 200 transcriptionists, located outside of Chicago (40 miles west) and have the best team of transcriptionists around!


We will have an "official" announcement after the first of the new year. 


Thank you for all of your feedback and suggestions!


My telephone service is VOIP, but it s through my cable service, along with my cable internet. .
We have had VOIP for about a year now and I love it. I really can't tell a difference in traditional service, except the price. One of the best calls of my life was to Bellsouth to cancel our service!
I am not asking for a service, I AM the service looking for recorders
nm
go to chat room on web site and find out. i'm working but if you find out, let me know.
creepy dude.
I find most of my abbreviations here. Scroll all the way down until you find the abbreviation box.
http://www.mtchat.com/frame.php?frame=message
Should just post all their open positions in one post and only be allowed to post one of those a day
nm
You do know that they offshore, right?? Despite what they tell you -
about the hospitals asking, other hospitals have no idea that the accounts are being transcribed offshore!
They offshore and looking to do more. I have
nearly 20 years' experience in acute care, can do even the most difficult ESLs and they offered me 8 cpl, 8.5 cpl over 18,000 lines/pay period. 
does not offshore
AccuStat Carolinas does not for any of their clients
They offshore. nm
 
Try not to offshore.
They might get it done faster/cheaper, but it is going to look like crap. How happy would your clients be then?
All About Offshore

Sending the work offshore can and does work for a couple of reasons.


Firstly the time zone difference, while the US sleeps we are transcribing and the reports back on the specialists' desks, so to speak, when they arrive at work the next morning.


I do not take issue with the fact that you want to keep the work on your shores, but I do take issue with the fact that you think the rest of the world is Third World and incapable of producing work of a high standard. Believe me, there is a world out there and its name is not the US, contrary to what you might think.


A.


 


Even if they never offshore....sm
when their contracts renew they will be competing against the offshoring companies and the companies offshore already who will bid them under the table and they'll lose the account.

There are several interesting threads, articles, and blogs across the internet concerning the dying industry of the small MTSOs because of not having the capital to keep up with the technology and equipment needed and the decreasing line rates and increasing turnaround times that the facilities are demanding - and big national companies can offer them these things, so they can blow the small MTSOs out of the water.

There is no such thing as security in any job, but the MT industry is on even shakier ground. When your small MTSO has to sell out or loses their contracts and you lose your $36/hour client, you will find that very hard to replace when you go out into the new world of MT and try to find a comparable job today... there just aren't many out there and those that are have hundreds of MTs applying for them.

Now that's getting real...
Offshore
This is sooooooo not true. I work an afternoon shift and have friends/coworkers who work the midnight shift. Despite, this, even during the day shifts, the company we work for is sending all of the easy work offshore, leaving us domestic suckers to do ALL of the ESLs and otherwise hard work. This work was being stripped off daily, in ever increasing amounts --- now it is gone completely. Most of us do not mind doing all of the work as it comes --- but it absolutely sucks that we are being treated this way.
Offshore VR (sm)
I would think so. Personally, I think VR is better suited to newbie MT's and non-English-speaking transcriptionists because VR has a tendency to get the medical words right while totally mangling sentence structure, grammar, proper nouns, and other nuances of transcription that are more easily picked up by novices. Since the medical words have a better track record in VR, it thus becomes easier to bring in low-paid trainees.
Are you offshore?
Your grammer is soooooo bad,  I can't take you seriously.
Oh, I have too, for offshore ads. But not U.S.

Oh so you are another offshore supporter?
Sounds like YOU may be the creep.
Offshore Ad on this site?
I was just over on the State Boards forum and saw an Ad for AAAMT saying they charge 5.9 cents per line.  Unless they have monkeys working for bananas, they must have offshore workers because we could not put bread on the table for what they would have to pay after Charging 5.9 cents per line.  They offer everything that the big MTSOs offer at 1/3rd to 1/4th the price so I think we can be sure they are not hiring US MTs.   I believe MTSOs usually pay the MT around one-third what they charge so at 5.9 cents per line, we would be making around 2 cents a line.  Ads like this make me question this site's loyalty to US MTs. 
You are offshore and got caught.
/
Nope, even more would end up offshore.
//
They also offshore to Trinidad.
y
Transcend does not offshore
but they are going to voice recognition which has a lot of bugs along with a paycut to about 4 cents a line. There are some other posts on this page about good companies because somebody else asked about them and they made a decision about it. It is probably your best answer. Sorry about the job loss. Why do things always happen around the holidays? Good luck to you.
Don't they offshore big time?
I've never worked there, but I've heard they will undercut American MTs just to send the work overseas.
I beg to differ, OSi DOES offshore.
Or, trying to kid, it is a very well known fact that OSi offshores.
They OFFSHORE and are wanting to do even more.
Pay not that good.  I have 20 years' experience in acute care, can do ESLs and was only offered 8 cpl. 
Which companies do we know do NOT offshore?
x
re: Which companies do we know do NOT offshore?
Transcend.
Amphion Does Not Offshore
www.amphionmedical.com