If they want MTs who
Posted By: Me on 2007-07-07
In Reply to: Is it just me being - change-phobic.
keep track of needs like that, then they should utilize on-site employees IMO.
If they use a service they need to have the MDs take responsibility for it or have an on-site clerk go over the reports or they need to provide templates for work types.
I just don't think it's realistic to expect a service to care about covering their tushies, but I can't imagine a service owner saying anything other than, "Yes, we will certainly do this for you." And then hope the MTs remember to do it.
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