IMO, every client is entitled to have their reports the way they would like
Posted By: lou on 2007-07-13
In Reply to: That's why it is so important that there is uniformity regarding...SM - QALady
them. For example, Roman numerals were accepted and correct for years before whoever decided they were in charge decided to change them. They is why each client should have dedicated MTs to their account. Those MTs will learn the account and transcribe it per client's wishes. I hate putting the actual patient name in a report, but certain facilities want it that way.
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You always do the reports the way the client wants them, whether you
consider it right or wrong. They are the ones paying for the work. Their way is the RIGHT way, no matter what.
that's your opinion and you are entitled (sm)
to it. However, so are we, entitled to be happy with MQ. Sorry if that offends anyone! 
I'm as entitled to my opinion as you are.
You're the one upset, dear. Not me.
Yes, most of the whining on here is juvenile. It isn't constructive in any shape or form.
Yes, you are free to gripe. I'm free to respond as well.
I don't think I'm above anything. How ridiculous. I'm in the same boat as most everyone; I just have a different outlook.
As for your "typical office environment"...now THAT is absolutely a hoot! You are truly right on target there. Yes, it IS like a typical office environment. Full of disgruntled, dissatisfied workers who will not budge from their mired-up dark places but demand all in the company change for them. It is a rumor mill of the most destructive type. It is an emotional wringer.
The continual gripe sessions have made absolutely no progress for any of the problems discussed. The constant pity parties have made no positive impact either. They have only kept people upset and drawn others into a horrendous emotional spin.
Just keep on, Cowgirl. You have every right to get upset and stay that way.
I'm continuing on. You're not influencing my actions in the least. :)
As I said EVERYONE is entitled to their own opinion, nothing more to say - nm
x
yep, UR sure entitled to your opinion....nm
So obviously anyone entitled to a refund....sm
then will be eligible for this? I also know people who don't pay a dime all year and then end up getting a refund at the end of the year because of the earned income credit, etc. So those people will definitely get this, correct?
Vent all you want; you are certainly entitled. sm
The MT industry/career sunk months ago, and it was an even bigger sink than the Titanic. However, in this case, this sink destroyed thousands of very dedicated and very hard-working MTs who were filled with nothing but passion and love regarding transcribing.
We all are entitled to our own opinion of course and our way of doing things - nm
xx
ICs are not entitled to vacation, insurance, etc. If you are
wanting benefits you need to be an employee.
Correct: If you are an IC, you are not entitled to unemployment
Have you talked directly with them about your concerns?
-and the last time I checked, we were all entitled to our own opinion. nm
:
Grow up. As I mentioned, we are all entitled to our own opinion...
I was certainly not saying I was representing "everyone's" sentiments. I offered insite into WHY I believe not everyone will care to answer the original question.
I have no idea what your problem is, and I don't care. Grow up.
People are entitled to express their own opinions, right? . . . So . . .
if their view doesn't happen to be the same as yours, they are judging and only come here to cause problems. Good grief! Everyone's opinion has validity as just that - AN OPINION.
Even though I may not agree with someone, I still respect their right to have their own opinion/view. Just because I have I different stance doesn't mean I think they are stupid or wrong. People can disagree without a "war."
I meant to type--they feel entitled and are
nm
Your post should be entitled "Unrealistic MT speaks."
I've been in this business long enough to know that number one, it is darn hard to get any clinic to sign a contract with an MT, and two, I'd put my head on the block and say that 99.99% of them would never sign a contract stating that if they break the contract, they would continue to pay the MT x-amount per month, and if their high-powered attorney allowed them to do such an air head thing, they'd find a legal loop hole via to get out of it soooooo quick.
The MT who originated her post was obvlously feeling very down, as you would be if it happened to you, so I must say it was very BIG of you to kick her while she was in that position, and I have to wonder, who's more professional - you or the clinic who dumped her with no notice after years of good service.
May the karma bug bite you big time in the butt, and it will, too.
Have a nice day - Julie
You are certainly entitled to your opinion, no one would accuse you of enabling.
nm
The MR reports were being filed. Referring physicians/medical care providers reports were not.
This is a hospital radiology department with in-house MTs and a clerk who is in charge of the report distribution.
According to the latest Plexus journal entitled "Planning Your exit" ....
even editing may soon be a thing of the past. I don't have the journal, but I have heard about at least one article making the point that, even though the unedited reports produced by physicians using VR are atrocious, the quality (or lack thereof) is beginning to be acceptable anyway with seemingly no concern about the how the poor quality of these reports might impact patient safety or quality of health care. The article makes the observation that this trend may be the harbinger of the death of our profession, hence the title, "Planning Your Exit." Anyone have the journal and, if so, can you share more of what it has to say?
The two sentence normal reports will balance out the 3 page reports.
I am Wendy too
Your English teacher does not do medical reports. This is for medical reports.
.
FTP Client
I still don't know what an FTP client is that was asked in the original question?
the client always wants a little something...sm
The client always wants a little something for nothing.....so I give them a free line if there is only one word on the line...I give them a 68-72 character line (spaces I do count). I have never upped them in 9 years, but on my 10th anniversary I am upping them to 13 CPL. I also give them their 5 line headings for nothing as it's only 2 Keystrokes for me. They are good to me so I bake for the offices a couple of times a year and give the offices a gift during the winter holidays. 
I do for one client
One of my clients requested that I charge this way. We do 10 words = 1 line, so basically a penny per word. From what I have figured, I'm doing okay when compared to the character count way of charging on this account. I think they requested charges calculated this way because of being ripped off by their last MT. Once I send their files, they can check the word count and keep a running tab to compare with my statement. They're satisfied and I'm satisfied, so it works well.
Have your client do it. SM
Call the office of your client and have them fax/e-mail to you samples of their prior surgeries. There's certainly nothing wrong with asking for this.
the client does not have to have it-- sm
The client can unzip using WinZip or whatever program they have installed, but MP Tools is so easy, some clients may want to use it. I have a couple who are interested in purchasing it just for the printing function, which works really well.
I had a client ask me to look
They provided a patient list for the date of service, but if the patient was not on there, then I had to view on-line the past week of patient lists to look for the name. Yeah right - that took 15 or 20 minutes sometimes uploading and viewing. So now, they get an inaccurate spelling of the patient name with a comment when I send there report, pt. not on list. Hello? Like the low wage isn't bad enough, and then add in that kind of junk. It is pathetic. 
What the client says is law, if that is what they want, then
that is what they expect and they have the right to tell an MTSO who can and cannot work on their accounts.
Even with this, the client is always
BOS is a style guide, which I do not own. However, I aim to please the client. So, if the doctor wants to spell something his own way, then so be it. He went to medical school, not me! A book of style means absolutely nothing to a client who wants things a certain way. End of story. 
It is just according to what the client
wants. Most do I would think, but some want them in a paragraph form and not captialized. Need to check with your supervisor or client.
Oh my! Do you have your own client? sm
I don't know of any MTSOs who pay 13 cpl. If you found one please share.
I'm not sure, but if the client does not
get a cut for using ASR, they why would they care whether their physicians use it or not????
We would be a lot more valued if they all thought ASR was as good as originally touted and had no editors to fix the darn reports it spits out.
First off..there is no way the client is getting a
And ASR is NO WAY 3 times faster...that will never happen. Most transcriptionists type the speed of the dictator to begin with. ASR could be a great tool for those of us needing a break from transcription, but it does not warrant ripping off our cpl's..ESPECIALLY when the client is charged the same...the have NO WAY of knowing whether the report is goes to ASR or not. Lastly, an ASR Editor needs YEARS of transcription experience, becuase to insure a correct report
It would be according to what the client
wants. We just type the numbers if they are dictated that way.
Unless specified by the client, I only
expand in diagnoses, procedures, impression, etc. I always type what they say when it comes to drugs, you don't change things like two a day to b.i.d. unless directed to do so by the client specifically. Also, on my client we are not allowed to use slang, so if they say "sat" we expand to saturation, bili is changed to bilirubin etc. A good MT never takes it upon herself to change something that is dictated UNLESS they are specified to in certain instances by the client or it something is wrong--then if it is changed you flag it for your QA.
I think relistening to a certain client until you
are very used to them is a good idea. Just put it on high speed and go over it. That won't take near as much time. I am QA and I can most certainly tell the difference between those who relisten or at least reread and those who do not.
never a client from a national, but...sm
A client approached me AFTER both HE and I had quit working for this one particular MTSO...I worked for him, she found out and tried to sue ME for $20K.
I sent her back a play $20K bill and told her that was about as much as her "lawsuit" was worth. Never heard another word from her.
Own client question
Those of you with your own clients. What do you do when you want to go away for the weekend, or get sick? I can see this as being about the only reason to stay with a company. The ability to get someone else to pick up your accounts for a few days is appealing.
Depends on the client.....sm
At any rate you have too many commas, imho.
"I told him to clean the area with hydrogen peroxide and after that he can apply the Neosporin ointment." Works just as well.
It just depends on what the client wants.
I have some that still use tapes and some that I do through a TASP. So for the TASP, I have a wav pedal for the computer, Express Scribe, and that's it. For the tapes, I have the usual trancriber setup.
Maybe the client requested the
x
Pleeeez help. What is an FTP client?
I was asked that when applying for a job. I know it means file transfer protocol, but how the heck am I supposed to know how my audio files get transferred?
And I thought I was pretty gosh durn smart. 
Client rate
It depends on the rate in your area, but I would charge no less than .12 per 65 char line. I think this rate is not too high and not too low. You have be careful about charging too much as someone will undercut you. Practicount is a line count program that will allow you to charge for headers, footers, bolded areas, underlines, and so on. This way if you have to drop your price in order to get the client you can charge for other things that will make up the difference.
Good luck!!!
it's really client preference......NM
x
In general no, but your client may need you to
nm
Well, if that's how she's billing the client SM
then that's how you should be billing her (just characters and spaces). I'm sorry you're going to be losing money. I'd be unhappy too. Maybe you can work on your shortcuts/macros more so that you are typing less for the same amount. No real words of wisdom for you...sorry.
Maybe so, but ultimately it is the client
x
The needs of the client have changed.
They can say they need the work whenever the fancy strikes them. You can either provide it or not. That is just the way this business works.
I lost a big client and a new one to EMR
My own doctor hired me after losing my account to EMR. I sat around for two months waiting for him to start only to be told on an office visit that he too has gone EMR. Good luck.
Losing a client
You have my empathy.
This happens with the big companies too. The MT is the last to know that client whose account they have worked on will not renew a contract. I worked 60 days in a row on an account to help catch it up not knowing the Co. was losing the account. I felt betrayed because during that time I could have been trained for something else. I was on a C-phone at the time, and others had already been trained on newer systems. Things really can be quite thoughtless/heartless when regarding the MTs feelings. Makes one feel like just a number. Or as they say a "Human Resource" I that that word..... it sounds like an entity that uses-up, wads-up, and then discards. What ever happened to personnel? Once again, you have my empathy.
Of course, forewarn the client.
Let him/her know that should you continue to be required to provide service over the weekend there will be an additional charge for doing it. Your work week is M-F and if you must provide service over the weekend you will have to charge a higher rate. I have had clients do this before and most of the time after talking with them they would change their mind about the ASAP timeframe. If you are getting slammed with a week's worth of dictation on one or two days then you should be allowed a longer TAT or charge a higher rate.
One client wants it, the other doesn't. :) nm
nm
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