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I would call your team lead or manager and talk to them. Maybe there is sm

Posted By: RadMT too on 2005-07-10
In Reply to: Radiology report rate - HomeMT

some advice or help they can give.

I have been with 3 companies and range in pay from $1.05-$1.45 per report. I actually make the most at the one I am with now at $1.10 per report because the account is really good.




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My team lead is not even an MT!

She never understands anything I am talking about. I have to explain things to her like she is a 2 year old, and even then she just doesn't get it. Why would a company put someone who is clueless about transcription in a position over other MTs!!!??? It is just another frustration to add to an every increasing list of frustrations. But, like you, I am keeping my mouth shut. I just don't get it!! 


What would you say the range of pay is for a Team Lead, editor sm

and MT?  Just trying to get a feel if our pay rates are in line with the norm, too high or too low (have a feeling too low). 


Working on making positive changes.  Any input appreciated.


As background ... small national, 150 MTs, all work kept in U.S.A.  Work types:  Clinic, HIM, ortho, cardiology, radiology.  All ICs, might be looking to hire employees. 


With everyone complaining about companies, it can't hurt to ask what the norm is - the good norm :)


Never call a ROM or team leader if you need an
answer. You need to have it in writing. Anything verbal is rapidly changed and they will never admit they said it the other way. They are experts in evasion
Why do they call them team leads?
When they really do not seem interested in "leading" anything or anyone? Yes, I am a tad bit frustrated today!

Don't send me an email to which I answer your question right away, then wait an hour and a half to answer back, if you answer at all. And please, READ the email I have taken the time to send, trust me on this one, its obvious when you don't.*sigh*

I take great pride in my work. No matter whether I feel I am getting paid enough, or treated well enough, I still feel it is my responsibility to produce the best possible results in my position. It is my reputation I am protecting, not theirs.

Is this a lost art? Why do other act like since they work from home they don't have to take it seriously? If you have been put in the position of leading people, guiding them, training them to do the position they were hired to do. THEN DO IT! Don't leave me with more questions than answers! If you agree to take the position of "leader" then don't make me feel is if I am an inconvenience.

No, I will not name the company. I believe this is a good company so I am not trying to bash them. In the last few years I have worked for 3 nationals. Only one had leadership that actually knew what they were training you on and acted like they cared. Unfortunately, their IT department couldn't speak English and I found out they were outsourcing to India, had to leave.

Just my vent for the day!



I would call and tell the office manager
the problem and state that if they cannot provide a clear schedule of patient names, then there is not much you can do other than leave a blank for the patient name when not certain. The problem is on their end, not yours. Is it possible that can scan them and send them in an e-mail rather than faxing??
Head manager, middle manager, lower manager question
Ok, maybe someone is having this same issue as me. A couple of weeks ago I made mistake and the person on call for the weekend not there, tried to contact them. I He contacted me about this after my shift was over. Instead of stopping there, he in turn told the higher boss up on the chain and then I was contacted again by them. Does this happen in most cases- the 1 you talk with then goes higher and you get slapped on the wrists from both sides? Does 1 person calling it to your attention just not work?
Call local dentists and see if you could talk (see inside)
with their hygienists. Maybe you could drop by at lunch time or something and they'd be willing to talk to you, or maybe you could arrange to chat by phone when they are not working.
Can't your set-up person talk you through this? Or call Dictaphone direct if you're
s
lead 5??? what sm

The patient’s EKG shows a sinus rhythm 73 beats/minute with normal intervals, normal axis, normal QRS, normal STs.  The patient has nonspecific T-wave inversions in V2, V3, V4, V5, and V6, as well as biphasic T-waves in lead I and aVL.  She has flattened T-waves in leads II, III, and 5.    There is no lead 5 (at least not in roman numbers)  What should I type here????


possible lead
x
Here's a lead....sm
Contact June Jackson, our recruiter at Transolutions, Gail or reply to me by email from this post. We'll do everything we can for you!


Lead the way!

What about involving MTStars as a way to get a petition started, or to create a new formun.  After all, that is what WE, the MT wants and this is what the website is about correct?  Maybe that is how to get a union started, or a petition big enough to send to the people who care, whether it is Washington or the IRS.  I am in the same boat as the rest of you all.  I made big bucks three years ago, for 8 years, and now it is just gone. I am making a 1/3 of what I did.  If you lead the way, I will follow. Just tell me where to sign.


I was lead to believe ....(sm)
I was lead to believe that it was an agreement between eScription and the hospital itself, not the MT company, that had renegotiated the way lines are counted (probably so that the hospital will stay with the eScription platform). The MTSO that I work for was taken by surprise about the lines being cut as much as I was (i.e., no longer counting the header and footer). This means that eScription agreed to accept less and, by default, the MTs that work any such affected account, as well as the MTSO all get paid less. We are just feeders, per se, in the chain behind eScription's contract with the hospital. Has anyone else been told something similar?
Eewwww... you don't talk like an MT, you talk like mangement. Ick. (n/m)
:p
Shift Lead MT/QA
In this position currently at 15.00 per hour.
What exactly is a shift lead MT?

I would think this would lead to a lot of guessing.

You cannot type in what you cannot hear.


It looks like the healthcare one is in the lead, but - sm
at least it's a topic that is another one that is related to many of us, since only a certain percentage of US MT's have health insurance at all. And often what we DO have offers inferior care by disallowing care & meds that WORK, and only paying for the absolute minimum, even if it causes the pt. to eventually become sicker and then need LOTS of medical care, even hospitalization. We're getting nickled-and-dimed to death from every angle, and yet look at the high old life the big-shots at the hospitals, HMO's, and insurance companies get to live. IS there even a Middle-Class in America anymore? If so, I sure don't know any of them. There are either the Super-Rich, or us - the Working Poor.
But you stated you questioned your lead SM

and nowhere in your original post did I read that anyone checked with the doctor.  That is the problem we have.  If you or the lead had actually checked and he said to change it, fine.  But neither of you checked.  You asked the lead, the lead said change it and you changed it. 


I'm aware of where this degree could lead - sm

I worked in the HIM dept of a hospital at the beginning of my 10 years in this field, so I know what position this degree could put me in.  I also know that just the fact of having a degree is more than just being an MT and it will give me advantages than I currently have. 


I do feel like this is almost a lost cause and that the MT industry is reaching the point of no return (or has already).  I currently work for a fairly small transcription company and I am very thankful for the work that I have, even though I don't get paid what I would like, but I do have plenty of work and it is getting me by.  I chose to go back to school because I don't want everything to turn upside down and I have nothing to fall back on.  I wish all the best for the MT industry and if things do turn around I would never leave it, but I don't think that will be the case.


OMG! HAHA! Do they have a Humor Board? You could lead it! nm
nm
storms lead to stray dogs.....
and we have one of those now for 2 years. He's a Collie mix, sooo sweet. We decided he's ours now, but he was extremely scared of storms at first. Now, he knows to come look for us. He stays inside and doesn't get as nervous as he used to, just wants someone close by. The vet gave us Ace (short for something), which I give him when there's ongoing storms. It sedates him a lot but doesn't put him out, unless I give him lots more. We just love, rub, and reassure him. We have a female cat that does the same...she cries and cries. That's also how we ended up with her, I' m sure, trying to outrun a storm. She never hangs around the dog, but during a storm, she goes and sits practically underneath the Collie for protection...the scared consoling the scared, but it gets her through it.
AT, how about a nice shelf with whatever's needed to lead to it for your little dog? SM
A separate room helps me concentrate somewhat, but mainly I just like making it a nice place to be, with in my case, the cat bed on my desk to the right where she can look out the window while I stare at the screen. BTW, a mirror carefully positioned also reflects some of the view outside for me.
In that case you have to do what your lead tells you, but I would have never even asked my superviso
I would have just transcribed it and moved on. The only thing is, the x-ray is possibly not consistent with the rest of the medical record.
huh? how? when someone says NFL team.SM

Please - don't look for a problem when there is no problem.  They said NFL teams - you know how many NFL teams there are????????????  Try 2 for each state.....American league, national league.  They said "celebs" - try a zillion.


If it ain't broke, don't fix it........nobody posting compromised any HIPAA laws or any patient confidentiality. 


Give us a break, eh?


you have a team?
Wow, that's a team I'd have NO part of. I feel sorry for your "team".
The 12-lead system comprises six limb (I, II, III, aVR, aVL, and aVF) and six chest leads (V1 to V6)
xx
Have never known shift lead who just worked 8 hours a day for 5 days. By the time they
:+
Personally, I would keep the production MT position. Lead not worth the headaches! nm
x
I'm lead transcrip for small ofc, in the field since 88, and I've found (sm)
that depending on the person, it can take up to a year. You either have to be very smart and very driven to make it shorter, or you would have to have some exposure to the systems/docs etc. It takes a longer time if you are also new to the field of MT. But after about a year, if you don't find yourself relaxing when you are at work, talk to somebody. That's long enough, and you should be finding a niche for yourself by then.
Yes, Live, his fave group - and the lead singer is his *idol*.
x
Jennifer? What? She is for the other team isn't she?
What was Kaysar thinking?
Anyone else have a team leader who cannot tell the
truth about anything and is extremely controlling, and how do you handle them? 
Orion team

Does anyone know anything about working for the orion team (oriontranscription.com)? 


Thanks, Lindsay


Drill team
My DH is a high school teacher and we go to tons of band competitions and football games  and I wasn't even aware that drills teams even exist anymore. There are cheerleaders and color guard, but drill team?  Are you sure that's what it is.  Maybe it's regional but in the east, no drill team.   Back when I was on drill team, it was a very large squad and the  moves were not "dance-like" at all.  We marched beyind the band and it was very marchy and military-like.  But then, even cheerleading has changed so much that it ALL looks the same to me, very "dancy."  My kids have taken  lots of  dance classes.  I would say that jazz or hip-hop would be fine, maybe hip-hop a little more. 
I don't know what a drill team is but
where my kids grew up cheerleading was the school activity of choice and most girls were in tumbling, gymnastics and dance often as soon as they were out of diapers. Fierce competition!
I do know how to manage a team, obviously,

since I have my own service.  I know that you can't put someone with much less experience in a position over a bunch of people with a lot of experience.  It just does not work.  I not only have a lot of MT experience, but I have been a service owner for quite a few years.  Before that, I worked in a hospital transcription department with a lot of seasoned MTs.  Through the years you see a lot of supervisory changes and what it boils down to is the experienced MTs need/want someone who knows more than they do, someone they can go to for help, when they need it.  With someone less experienced, they can't.


One of the big problems people had with Medquist when it started was that the "suits" were running things - not people who actually knew what they were doing when it came to transcription.  You have to know both sides of it.  And I can tell you from years and years of experience, it doesn't work when you try to put someone with less experience over those with lots of experience.  The seasoned MTs have NO respect for someone who knows less than they do.


Sorry, but that's the way it is.


not one name nor team name was stated....nm
.
Are we a team or are we competitors

Two days ago our supervisor came into our office because Dr. Neuro had dictated a report.  It was obviously an EEG. She did not know what template it went on.  Well, co-worker (super MT) just jumps up and said “I don’t know, you have to call home MT 1 and home MT 2 because they do cardio”  Well mind you, super MT has only been there a year.  I have been their 8 years and I have done ever single report that hospital offers including cardio, especially cardio because that is the first thing that pops into my Q.  (Doc dictate EGGs under cardio, it is up to us to put it in the template).  I found that insulting.  Then yesterday one of our male MTs needed help deciphering what a doc said.  Well super MT jumps tall cubicles to help so I just kept on typing.  She could not understand it either so she gets someone else who is not even an MT to listen.  It is petty but I find it insulting. I don’t do her that a way. 


 


I am more of an introvert.  Super MT has a lot of friends that come in our office just basically gossip about the other people who work next door. I try to tune them out because I only have 8 hours to get my lines in because I have to be out by 4:30 to pick up my two children.  I cannot stay late like they do.  I used to go to lunch with super MT and her buds but stopped lately because I joined a gym and I go work out with another girl who happens to be on the top of their gossip list.  They don’t approve of her lifestyle, which it is questionable but it is her business.  She is a pleasant person to work out with we just happen to have a common interest in exercising.   All they wanted to talk about at lunch is talk about some TV show I have no clue what it is because I don’t have time to watch TV.   I have 2 small children and when I get home I have to hit the ground running with supper, dishes, grocery store.  I also have also turned down their outside parties, 1 because I could not find a babysitter (alcohol is involved at their parties) and the last one was because I was running on fumes until payday and a $20 meal just for me was way out of budget. 


 


I have explained most of the above to her about babysitting, interest in loosing weight, tight budgets and needing to get my line count up which is why I don’t talk as much and go to my introverted ways (they called me an introvert and super MT is an extrovert), not that I don’t watch TV and could care less what the people next door are doing and really could care less what my workout buddy is doing in her spare time.  Then again I may have told them that.  Should I be bending over backwards to be in their crowd?  I didn't know being their best friend was part of my job description.  I don’t think they are all as great as they think they are but I don’t see why we cannot at least respect each other as professionals. 


Dog doesn't carry a gun, none of his team does. sm
His story is actually very interesting. I know he is abrasive at first adn the wife is a real piece of work, but they really do try to help the people they round up. Dog is a born-again Christian, and he tries to help the people straighten their lives out, isn't in it just for the case. In fact, his own son is in jail for 20 years because of drugs, and so he has a personal motivation for getting drug dealers off the streets. I never miss the show, I find him inspiring because he found his nitch in the world to try to work for good. Unconventional, but he really sincerely tries.
I think my team leader is bipolar.

She's all sunshine and happiness one day with kind words of praise.  The next day, she's sending out shrieking emails contradicting what she said the day before.


How do you select your team leaders? When did you
lasst post a promotional position open? In 3 yrs I saw this 1 time, January I think, but I see lots of new team leaders. You spend a lot of time on this board, but how many times have you taken enuf time to write e-mail to the MTs you have to let them know what is going on. When did you get promoted? Is Jason still around? Did you ever tell us when you have new accounts so we can change ifwe want to? No, youjust hire more MTs from outside to fill those jobs. Sorry, but your team leaders still have only 1 answer when we need more work and that is they don't know what accounts are behind. So what you did is what somebody else said. you added another layer of management to answer with I don't know. Yeah, you sent out an e-mail last week and a few other times about this 1 account that is behind, but what about the rest of the time?

I started coming to this board when I started looking for a second job so I could make enough money to survive after you sold to Transcend and started this big hiring binge so we don't have enough work.

I won't call you,I won't write you, I just am tired of the empty worthless responses I get. I will sit iin my corner and type during my shift, but I am not happy. The communication is still horrible in the company and team leaders just add to the massive confusion.
Team leaders tell you to find another job too.
Don't expect any help from that end.   I can't see what the team leaders do other than send out account status reports twice a day if they happen to be home or harrass you about petty crap. 
Yes, and his team members were supportive, which will help. sm

I've been trying to think of where I saw Kelly LeBrock before -- wasn't she the one who did those commercials for the shampoo, saying "Don't hate me because I'm beautiful?"   I might be thinking of someone else.  I guess I'm showing my age, just by mentioning that commercial ... oops. 


I never hear from my QA/team leader. sm
and last time I called into the office for something, they answered it and said BYE LYNDIA! and hung up. Rude, but true.
I look at it this way...I am part of a healthcare team.
There are other members of this team for a reason. I knew an MT who told me that if she could not put down a word with 100% certainty, she would not leave a blank. She instead would jump through all manner of hoops including pulling and reading the patient's chart, talking to the nurses, or waiting and even talking to the doctor.

In my opinion, this is not the best use of anyone's time, especially hers. While she is wandering the hospital looking for resolution, other reports are waiting and patient care is being compromised. Obviously at the end of the day, no one else is going to sit down and transcribe for her.

A blank is not a failure. It is simply a request for clarification. Some members of the patient's healthcare team are better qualified to provide that information than I am, so I leave it to them.

I don't guess at addresses. If the HIM department at the hospital feels that is information critical to my job, they will provide it for me. That is their job. Once I have that information, I will gladly and accurately type it every single time it is requested.

I don't guess at what *@$%#*@! means in a report. Again, once the interpretation of that is provided to me by the kindly physcian who garbled it, I will gladly and accurately type every single time it is requested.

I honestly don't consider turning in a report punched full of blanks to QA or even the hospital a failure on my part. If the doctor is eating, the report is dictated 30 feet away from the phone, or Mr. In-A-Hurry thinks I can understand his speed mumbling, I still have done my job to the best of my ability, and now it is someone else's turn to work on that record.

What I would really like is the marketing executives or the used-car-salesman-type recruiters that constantly tell you that "of course line rates aren't going up" to have the pleasure of working on these reports. They low-ball the line rates to get the work and then pass that crap on to skilled MTs making it look like Christmas. You know darn well that if they did not ever have the prospect of a raise, they wouldn't be working for this company yet they can spoon-feed you all the reasons why you can't have one.
My new training team and trainer are in the US. I believe
right now they are looking for people to be on the USA QA team, as they are ramping that up for USA accounts which do not want to off-shore. At least that is from what I understand. But best thing is to get it from the horse's mouth. I am pretty confident in my decision to join the team, and am looking forward to it. Good luck to you.
got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to

we received our "incentive packet."  They don't even have the wherewithall to contact us personally.   These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.


Please read post about MDI team leaders
Hello all,

Kill me it you want to, but I didn't stay up this late at night just for fun. (Although I did have fun). Please read the MDI post about Team Leaders. (You have to go about 5 boards down)...

I honestly don't know why MDI-FL gets such a bad rap on MT Stars. I have to tell you, recently I "learned how to post" and that is how dense I am. Sue told me how. I think she created a monster.

Everyone says "Well this must be from management because it is a good post"... or "This is a pet from MDI" - WELL THIS IS FROM MANAGEMENT... So you all can tell me the good and the bad. I don't have PETS. I have MTs who work hard.

I know there is always good and bad in a company. We have made many mistakes, but honestly we are trying to learn from our mistakes. We have been in business since 1972. Sue and I are both MTs. I taught Sue transcription when she was 13 (much to her crying and dismay). (Sue is going to kill me for saying that).

If you all want to know what the deal is - here it is - MDI sold to Transcend (a really very good company) in February of 2005. We are operating as a separate entity from Transcend. MDI and Transcend have different policies that we are trying to combine to get the best of both worlds for transcriptionists.

MDI has an open door policy. Just call me at 800-205-7047 or e-mail me at Liz@medicaldictation.com.

I know we must not be the best transcription company in the world, but darn it - we try. We do not give our work overseas (God forbid). We try to be fair to our MT's. We give great benefits (though - our family insurance is high).

We have done many hiring practices wrong in the past, which we are trying to correct. (Too long to get an MT on board).

AND, I am sure all of you can tell me what else we have done wrong. lol... Bust by bubble on my first post on the Main Board. ....

I am open mostly for the BAD things you guys feel MDI-FL has done to give us a bad reputation on this board. Say what you want, I really appreciate all of you guys input. Go anonymous. (lol)... I want to change what you think we are doing wrong.

OK. I did it. Let's hear it.

Thanks a lot,

Liz



We had one on our team and she sent us an email explaing thanking us SM
(the team) for our help, so I emailed her wanting to know why she quit, and she told me. Luckily she found another job.
Just send emails to your team and take it easy... you really thing that is what
x