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I worked for a company about 8 months ago that did this sm

Posted By: elaine on 2008-01-18
In Reply to: QA opinion needed please - neverland

threw the MT/QA under the bus and let the hospital call the shots. In my opinion that is very wrong. We are responsible for the reports yes - but the client should not be dictating who specifically does their work. It makes the MTSO look weak when the client has that much control. I argued and won my case but I was stung and quit pretty soon after that. I didn't want to work for someone who threw me under the bus and yet never listened to my suggestions/complaints about dictators, etc. Fair is fair - and I just did not feel it was fair. You work for the MTSO - not the client. Sure, the client is always right - we need to do it their way - but the MTSO is there as a buffer and needs to protect the MT/QA people


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....3 months later my old company rehired me; can you return to your 1st company?
nm
FN - I worked for them for about 1 year about 18 months ago (sm)
At first I thought they were wonderful  but my last account had so many docs and so many specialities I just finally gave up and faded into the sunset.... they never even missed me.  I also found QA to be very rude sometimes - depending on which account you were on.
I worked for a plastic surgeon for 3 months...sm
and people having face lifts and tummy tucks are in incredible pain after their surgical procedure. My sister chose to have breast implants done and she was in severe pain for about 3 days after surgery. No way am I interested in having elective things like this done!
Every company is different -- I worked FT for one as an employee but worked a split shift - sm
So I never took breaks. I would work 5 hours, break for about 4 hours then do another 3. Another company I worked for did not care what hours you worked (IC) but wanted a min. amount of work each day, 500 for PT and 1000 for FT-- BUT they paid you by how many lines an hour you put out, the higher the lph the higher up the scale you made per line in pay; they have since changed everyone to a flat rate with incentive. But bottom line, if you are an IC it does not matter what hours you work, though many ask for a schedule and ask you to stick to it, they just want you to meet line requirements daily, i.e. 1000 per day, 1200 per day, whatever it is.
I would NOT recommend Transcend at the moment.Worked there recently for several months, and it was
a HUGE disappointment.  Very antiquated platform - total chaos on account rules - shuffling thru piles of papers for each job - horrible.  Supervisors were totally unorganized. Most accounts had no work. I had work, but it was just a huge bummer...job was opposite of everything promised...or implied.
20 yrs-6 months training by insurance company
then everything else OTJ
I'd seen an ad on the job board several months ago for a company called Sierra....

not sure of the full name, but something like Sierra Legal Transcription, perhaps. Maybe you could still locate it on the archives on the job board. 


1099 form? I did IC work for an MT company a few months (smsg)

in 2007.  Shouldn't I be receiving a 1099 form from them for tax purposes?  I haven't yet and am wondering if I should contact them.  I paid my quarterlies.  I thought the law was they had until 1/31 to send it.


Here's how it worked at my company
First let me say I am not a recruiter, but I did work for a large company and I knew the recruiters well. They told me that their hiring WAS tied to bonuses; however, it also was tied to retention. In other words, just because you hire someone doesn't necessarily qualify you for a bonus. That MT had to stay a certain amount of time, and the bonuses paid to the recruiters was based upon how long the MT stayed, 3 months, 6 months, 1 year, etc.
Wish I had worked for a company. sm
long before I did.  I worked at our local hospital for 12 years, was transcription supervisor.  After my children were born, I quit work to stay home.  After 1 year without working, couldnt stand it.  Branched out and got my own accounts......well let me tell you if I had it to do all over again I would have gone with the national then.  Instead had my own accounts for 16 years, made a fortune, and worked my butt off.  Yes I was home with my kids, but was always working.  Finally had it about 6 years ago, and went to work for a national.  WOW, it is wonderful.  No rude OM's to deal with, no gossiping backstabbing women, no picking up tapes and delivering tapes, no more typing all night long,  none of the hassle.  Now I get up grab the coffee, in my jammings and flipflops,  and type til I am done and that is it, finished for the day.  Absolutely wonderful.  I highly recommend it. 
You can do it! I worked for a company that .....
required 120 minutes a day or they bumped your pay down a half-cent and that was awful, so 60 minutes is a breeze! Have faith and confidence in yourself!  
worked for a company... sm
Last year, and my line removing all the epidermal was 9.5 with 7+ years of experience. I currently work as an employee, and make 8.5. Don't even know if that is reasonable, as I have never had an employee position, but, so far there are incredible benefits and I love the people, so It is a trade off!
I have never only worked for 1 company but sm
in your situation, I think I would throw in the towel and stick with company 1 as it seems very stressful for you. If you are a good MT, it doesn't take long to know if a company is a good fit for you or not and it doesn't sound like company #2 is a good fit for you at this time.
I worked in QA for a company who...sm

used them as a vendor so I saw the quality of their work for myself - based on what I saw, I'm overqualified anyway.  Still it was a silly email to send....lol 


I have worked for a company before that
charged based on the Courier New font, since that is what a typewriter types, and then would change the font to whatever the client wanted. I just made one folder that had the documents in Courier New and another folder for the client, so that I had the correct files for billing time, or if the client needed me to re-send something it was also ready to go. I believe with Courier New it puts 65 characters on a line. If they did not mention anything about the line count, I would just continue billing them the same way that I always had done and send them what they want.
no, I have never worked for a company that deducted for
errors. I have worked for companies that would fire you if you had constantly under their required level of accuracy but you get paid in full for the work that you do. Deducting is not fair and I would avoid any company that does this
Not sure but I once worked for a company that insisted on....
120 minutes a day or you were bumped down a half-cent per line. Kind of tough to do with cherrypickers and mostly 1 to 3 minute ER reports!
I worked for a big company and this happened to me.....(sm)
I was so afraid of not making enough to pay the bills. I first picked up one part-time second IC account. When I was comfortable with this, I picked up an almost full-time IC position and quit the big company. I now have a third very part-time IC position. Between the three I have never run out of work and all three are very small companies.

This is what works for me.
I only worked for one company that used a c-phone sm
and we signed off on each job as we listened and transcribed.  If you signed off, it meant the job was completed.  They would not have allowed us to sign off on jobs if recording them. 
a company I worked for set its counts down, sm
I only get 40% of what I did this same time last year, same doctors and same work. They changed the platform and that was the result. Seems they are all doing it or anyway most of them. They do NOT CARE about the employee or IC's either. Not even a thank you at Christmas time or an e-card. Times are hard and we need to support each other. I feel for all of you and hope and pray you can make ends meet.
LOL, I worked for her long ago when she micromanaged a different company. nm

In my experience, every company I have worked has only edited
reports that I send to them with blanks or questions, which is probably less than 5%.  From reading these boards, I get the impression most of the work from India needs to be edited.  So you would think if it needs so much editing, it would not worth it.  But maybe not.  Who knows - we'll just have to see.  If doctors complain about the quality that would probably slow the offshoring down.
You are lucky you worked for a flexible company
x
Sounds like a company I worked for called
f
Last year I worked per dium for a company- sm
just doing discharge summaries. The hospital docs were super backed up, took about 5 weeks to get them all done with 2 of us working on them on a PT basis. I loved it as it was a good rate and not difficult work. Use a C-phone though which I really do not like using. Another IC job I had, you could tell when the doc was about to lose privileges as all of a sudden about 50 discharge summaries, H&Ps, etc would appear. We worked in a pool so it all got done in TAT for the most part. Where I am now, they know if they have 4 or 5 docs dump 100-200 mins each on us all at the same time that it will not be done in TAT. What they need right away they mark as STAT and the rest gets done by the oldest first.
A company I worked for reset its counts down, SM
probably a number gradually, long after the account was well established with EditScript, without telling us, and it was only with time that people monitoring their production realized we were all getting our pay slashed without notice. It's very doable, and in these days of intense competition to hold onto accounts, keep work onshore, and still make a profit, it was being done. As said, it's not necessarily eScription exactly, it's the employer. That said, there seem to be a lot of bewildered and unhappy people working various places with eScription who are struggling and failing to achieve lost production levels.
Had this problem before, and worked for a credit card company too

I also had problems with travelocity, which ultimately was routed back to hotels.com, where I booked it for one date, they reserved it for a different date, and I ended up having to pay for both dates, PLUS a HUGE fee.  I challenged them on it, but nothing ended up happening, other than me biting my tongue and paying it.


HOWEVER, since you were told that they would credit the amount, you need to talk to Hotels.com first.  Make a concentrated effort to speak to supervisor after supervisor until they give you an apology and credit it.  ALSO (and, if they refuse to give you the remaining credit), call your credit card company and explain the situation.  They can do a few different things here.  They can, and probably will remove the over-the-limit fee for you, if you explain the situation, as long as you don't have a long over-the-limit history.  Don't let them tell you that they can't remove it, just keep going up the chain of command until someone does.  All CSRs in that situation are able to remove the charge, and if they don't, ask for their manager (they will just put you through to a phone queue where the people have higher capacity to remove stuff like that).  The second thing that they can, and will do, is, if hotels.com won't do it, you can dispute the charge, explain what happened, and it will be removed while they research it.  Most of the time, they remove it and you never hear about it again, other than to tell you that it's been taken care of.  If they decide it was a valid charge, which they won't, they will add it back to your credit card balance after getting hotels.com to prove that they provided the necessary service.


Make sure you contact your credit card company, even if hotels.com refunds your money, at least to get the over-the-limit fee waived.  I would still dispute the charge, and that way, it is covered if they say they are going to refund it and don't.  If you dispute it, and they end up refunding your money, just alert the credit card company, and it will be a wash.  Good luck!


I worked for a Texas company who had 90% ESLs and not just Texans sm

It was EFD and OMGoodness!  They were the toughest reports in the world!  They were primarily Hispanic and the 3 American's who were not ESLs were Texans and might as well have been ESLs.


If it is EFD I am here to tell you, really great people when I was there, but the account was tough for me THEN.  I suspect that these days I would be fine. 


I've worked weekends for 10 years, now I want to move onto a company
that does not require at least one weekend day.  I realize hospitals are open 24/7 but you would think that companies seeking good MTs would be more willing to offer a M-F shift.   
When I have worked for disreptuable company in the past, I "threatened" to bill...more
the client directly if payment was not forthcoming and if they failed to respond.  I do not believe you should work for free or write it off.  This has happened to me at least two times.  I have never actually had to go through with it before though.  Some might not like to use this tactic but it worked for me.  I do not believe in working for free.  When I want to work for free, I volunteer. LOL
So, are you working for the same company. I have worked for 2 companies and I have noticed a huge
difference in the lines I got from each company. The accounts were similar. I never ever got what your talking about but I would average 600-700 lph at one company and the other one  I was lucky to get 400 lph so then I figured out they didnt pay for spaces, footers, headers etc.. and that does factor into your line counts on that platform.
In every company I have worked for that pays via mail, they mail the checks on payday. sm
Depending on the distance you can get them anywhere from 3-8 days later. Right now one takes 3 days, the other 3-5.
$32K/part time 6 months/full time 6 months
I have kept my child home with me half the year, but when pre-K started I began working full time. Helps to only have a main account and one backup account for the 2nd year now, so my abbreviation program rocks and rolls when I focus.
I got up early, worked during naps, and worked when DH got home.

You have to be disciplined to make yourself work when baby is napping instead of maybe watching TV or doing housework, etc.   


I might also go the route of having a teen come into your home, or either trying a mother's morning out program at a local church/daycare.   I've been home since my youngest was born and he has never been in all-day daycare, but I did have him in a mother's morning out program 15 hours a week at a local church.   It didn't help a lot with my work schedule because I had an older son in school and was a room mom and tutored other kids, but that might be an option.  The only problem with the mother's morning out program is they are around other kids and tend to pick up every germ.  I finally took my DS out of the program because he stayed sick.  You were supposed to keep them off if they had green nasal discharge and I did, but no one else did.  Every time I got him well after 2 to 3 days back he would be sick again.  Other than that it was very good for him because he would not have had a chance to be around kids his age otherwise. 


I worked on that system when I worked there...
The thing that chapped my hide about that TWS was that they designed it so that all the headers of each section of the report were canned and thus you were not paid for them, even though you had to take your hand off the keyboard and mouse down a list of paragraph headers to chose the one you needed.  Just racking up more profits for themselves.  Ticks me off.
that is what is being worked out, and has been worked on for the last few years already...only
why are we just hearing this now? I know voice recog has been around, but this is entirely different. This will also make coding and billing obsolete.

Don't know why, but it just bothers me that one of our 'own' is the one pushing this...and she is also connected with AAMT. Do they support this, and if so, what is their advice I wonder to the MT?

Perhaps that is one question for their website (I do not subscribe to their mag or credentials...)

Thanks, for the input!
I have been doing VR for 6-7 months.

The system has not improved in that time and it is much more time consuming to edit VR than to transcribe.  I believe the companies are selling VR to the doctors saying it will eventually be perfected and dictation will be done cheaper and quicker.  Right now that is definitely not the case at this point in time.  On the other hand, VR for banking and other services seems to be working well.  I do believe it's the future of transcription but for now it leaves a lot to be desired and is very, very tedious and kind of nerve wracking if you are used to transcribing. 


On the other hand, for someone who cannot transcribe but has medical terminology course, you may be able to make some money on VR and I suspect that is exactly what companies have in mind when they push VR.  Eventually all MTs will be replaced by MEs (medical editors) at a lower line rate.  I have seen as low as 4 cpl posted for editing so for someone who wants to work at home, I guess that's good enough especially if you can't transcribe all that well utilizing expanders, etc. 


 


I have been there 5 months and have never (sm)
been happier. They are great!!
Sure! It took me 3 months to get (sm)
good at MT (no formal training, just science background); like you, I sort of fell into it -- was getting divorced and leaving grad school, needed a job, had done transcription at temp jobs, so saw an ad and jumped -- made a grand total of $300 the first month, 10x that after 3 months. There is only one other job I've ever had that kept me as interested as MT -- working as a paralegal doing insurance defense work. I love the challenge of researching a new piece of equipment, I love hearing people's stories, and I adore working at home and avoiding all the politics and other garbage of a worksite. I love working all night when the work is plentiful and breaking my days up how I like. What's not to like?
I like it. I have used it for a few months
and it is very easy to get used to. The only thing I don't like is it doesn't spell check your work until the end, I'd prefer to have it checked as I go along, like in MS Word.
About 2 1/2 months here
My biggest problem is in the evenings. I am so sick that all I want to do is lay down and sleep until it passes. I work two jobs, so I am having the difficulties you are talking about. I am moody, too. This is my first experience with this while being an MT, so I'm right there with you on not knowing what to do. Good luck!
At the very least 6 months
It is absolutely overwhelming in the beginning. Worked in-office and tried to quit my first day after a half hour! How lucky I was to have a patient supervisor and kind co-workers. (Plus good references that actually showed sample reports--so helpful to see what the ''finished product'' should look like.) I hated my former job so I just kept coming back, reading everything available, and taking terminology classes. Maybe I was a ''slow study'' but after around 10 months, things started to make sense.
As a new MT myself, not quite 6 months
on the job yet, I take any and all feedback with a grain of salt. The tone of the e-mail does not bother me as long as useful information is being given. I did not graduate from one of the top 3 schools either, so I appreciate the opportunity to work and learn at the same time. Feedback often makes you feel degraded and dumb to a degree, but let us face it, we are. We are ignorant to the world of MTing. We do not know everything. We learn daily. Once you begin implementing the advice given you will probably find that critical e-mail will lessen. Also, trainers often do not have the time or resources to be "sweet" to everyone they train. Their primary responsibility is to make you the best MT you can possibly be. Learn, grow, and do not take it all to heart. Good luck.
I did for 6 months sm
a loooonnnnngggg time ago when my kids were tiny. I started out pouring the models but had to leave due to babysitter issues. There is very good money to be made there. Based on production but I believe they pay by the hour. Go for it. Not any more boring than MT can be at times. Around here if you can paint the porcelain teeth, the pay is close to $20 an hour.
about 7 months

they have been using it on my account. 

it really depends on the voice.

I just learned that "lungs are clear to sedation"
and parentheses do not know if they want to be princesses or impressions.


took over 2 months for me

I worked for them last year.  It took over two months for them to get it together and then I finally had typing to do.  They do not go by their contract.  In it, it says you would have so many (50 maybe?) typings before they got out out of training (which has less pay of course) and it was over 200 and then it was only after I asked about it when they moved me to an actual account.  After that, I worked for about 3 months and every time I would be put on an account and start making decent money, they would switch me to another account and I'd have to start all over getting used to....thus not making money.  I finally resigned and explained why and the owner sent me an email, saying she didn't bother to read my email....but she didn't understand what the problem was....duh...if you had read the email, you might understand.  It was a mess and not worth my time at all.  There were actually hours where I could have made more money at McDonald's.  Oh, and when they fax you back any corrections, they charge for fax time......even when they're having problems with their fax...they charge you the time!!!....they charged me nearly 1/2 hour once because they were having problems with the fax and they were faxing MY work.....just not worth it to me....I'm sticking to my own accounts.


Gee, my 'E' is okay after a few months, it's my

a,c.v.b.k.l. and the period that are worn on this new keyboard.


I wish I would have known about the clear nail polish before I started using this. I would have tried it. I have gone through 3 keyboards in as many years and my first keyboard keys were worn down to nothing.


2 months before they pay you?
I would explain that to them, that this is not ONE month, but it is TWO months before you will see a dime for work done, and that you have MTs that depend on paychecks much more often than that. Ask them if there can't be some kind of negotiation. I really don't see how they are even requesting that set up. NO one pays just every 2 months. If I paid my bills only every two months, I'd be sitting in the dark, for sure. I wish you the best on figuring this out. It's an awful situation for you.
when I was very new, about 2 months ago actually

the doc said to avoid NSAIDs and I typed incense! 


Ot maybe this is the first time in six months that the
account has been out of work because ALL medical providers are slow this time of year.
All you need to do is stay there for 3-6 months to get the
We all start out in really crappy jobs, but stay there because it looks good on the resume for a better company.  My first place I worked with, I had to work with a guy who had no idea what he was doing, would type just about anything he wanted just to get paid (at that time 7 bucks an hour was big bucks) and when i'd correct him, because it would look bad on me too (there were only two of us per shift in the small room connected to the ER), he'd flip me off behind my back and make faces.  It was complete nonsense, but it got me into a better company.