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I will check out the port. As for the Bytescribe - sm

Posted By: Laura on 2008-01-14
In Reply to: Didn't you get a converter for 9-pin to USB? sm - AllieCat

It did not give me an option, probably because I was re-installing from copying it from another computer. Says I have used up all my installs, so I need to call them and get a code, though the player did still work, just not with the pedal. My other program wouldn't work either. I will check out the port this morning and see, otherwise returning cable and buying a 9-pin card; at least then I know everything will work (otherwise computer being returned...have 3 weeks to do so, don't want to though, it is very nice).


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Maybe you need it listed in a different port or as a different device? Any place to check the
s
Check out Bytescribe. sm

I have their call-in dictation system and it has worked well for me, as well as a friend who has the same system.   Their systems are reasonably priced.  I also use their DocShuttle software to "shuttle" dictation to subs.  See link below.


Check out the Orator by Bytescribe. sm
Very reasonably priced and dependable. Or you could go with service that provides this.
check out Bytescribe. They are great
as far as customer service and they have affordable options.
www.bytescribe.com.
I am not sure but I think Bytescribe and Expresscribe are similar. I have Bytescribe with a 9-pin
serial port for my foot pedal.  My foot pedal has worked fine with several different programs and proprietary software too, sometimes I have had to reselect/reset in in the proprietary programs, but it alwasy works fine.  You can ask the Bytescribe people though, and tell them what kind of foot pedal you have and they will make sure you get the correct version so it will work.  As for PlayAll it will not work if you have Bytescribe on your computer, at least this is what I have been told my 1 of my employers.  I was given a copy of the PlayAll but I can't get it to work, it will open up and I just right down the info I need from it for my records and blank notes, just won't "play" supposedly because I have Bytescribe.  I am not taking it off to see or not though. You need to find out what kind of wav files they are though because if the ExpressScribe will play them, then there is really no reason for you to buy Bytescribe too. --Good Luck.
You are right. I never thought about only 1 port. sm
My tower has 2 in the front and 4 in the back. Could the USB ports maybe be under a cover of some sort. Kind of like the little rubber things on a digital camera where you plug in your USB cable?
I have relatives in Port St. Lucie and....sm

they used to live in Miami, but lost everything to Hurricaine Andrew.   Now that they're in Port St. Lucie they have learned from the "Andrew" mistakes and for Wilma made sure they had plenty of food, water and gas for the generator that they bought.  They knew they should have gone to a shelter but during Andrew the official shelter they were in had its roof blown off and they sat there wet and cold for hours until the storm blew over and decided to not do that route again.  They knew with Wilma that they risked having their home destroyed while in it but made that choice. 


 They did sustain damage to the house with Wilma but aren't waiting and insisting that the government bail them out.  They had already talked to a contractor before the storm and had him lined up and ready to come out after the storm was over so they didn't have to wait on long waiting lists.  These aren't rich people - my aunt is a retired school teacher and my uncle has been disabled for many years.   They're just smart enough to realize that if you live in an area that is prone to severe storms that you have to be prepared or not whine and expect the government to bail you out. 


The people in Louisiana knew days ahead of time that they should get out of town and they didn't.  It didn't help that the Mayor there basically blew the situation off until after the fact and  then decided the federal goverment should have done what he should have done in the beginning - made arrangements for people to get the heck away from there if they didn't have travel means. Instead he transported people to shelters that were right in the midst of the storm and then cried to the world that the government purposefully caused people to die.  Gimme a break.  IF anyone is guilty of that it's him because he didn't take the appropriate actions which were even outlined in the  New Orleans  City official disaster plan. 


Living in Georgia  and in a "tornado alley" part of the state I know my odds are that my house could get demolished by a twister.  When a severe storm arises I high-tail it to the basement.  Since we also get remnants of hurricaines at times, ice storms, etc. I always have enough food and water to last for several days in the basement, along with plenty of candles and batteries.  I also have lots of  logs for the fire place to cover winter storms. 


You don't have to be rich to prepare for a disaster.... just smart about it and plan ahead of time.  If you live in a  coastal state then buy that hurricaine insurance and don't whimper that we need to buy you a new house if you don't have insurance and your home gets destroyed.  I have homeowner's insurance but if my house were to burn down and I didn't have insurance would it be the government's responsibility to build me a new one?  No.


 


 


OMG!!! I'm in the Northeast too - Port Richmond!
nm
USB port. Is there a way to convert the files?

I just do them as they come in.  I must have 20 different ways to download audio files on my computer, but I don't know how to convert audio files from one program to another


Heck, I have to ask my 11-year-old to get the DVD player to work.


Getting ooooold I guess.  I'm like my parents who used to put a piece of black electrical tape over the flashing clock on the VCR because they didn't know how to reset it until the 7-year-old granddaughter came over and fixed it for them.


 


Pedals usually last for years. Try it in another USB port if that's what it uses. nm
s
un- attached chest port?

My son has a chest port.  He can lift up three corners of the port, make a pocket out of loose skin and slid his thumb under the port.  He says the port is supposed to float freely within a tissue pocket created in his chest.  It is his belief the port is Not sutured to anything inside him, like, say, the chest wall for example.  Hmmmm! I am seeking outside opinions as he and I disagree.  Please let me know what you think.


In Joy,


cyllk


is it a game port adapter?
If it is, you may have to click on "gameport" on Express Scribe
Does anyone use a game port pedal and use
I am considering employment with a company that uses a pedal for the audio that may require a sound card be installed on my PC.  I currently use a USB wav pedal to receive dictation that are dss files, wav, etc.  Does anyone know if I can install the sound card and still use the USB wav pedal or would that take a lot of tinkering back and forth.  I am considering Zylomed, and I think they use MT World.  Would anyone be able to offer any information regarding this type of situation?  Any help would be greatly appreciated. 
foot pedal COM port
If you have not gotten help with this, why not call your tech support line.

You wrote Start-Stop. Is this the patented HTH Engineering StartStop foot pedal and software? They have a toll-free line.

If it's not and you want to call me, you may.
Did you select the right port under options? sm
In the Bytescribe, look under ports and select USB (assuming that is what you converted to).  
Does anyone know if you have a foot pedal for a USB port if you can convert it somehow to a 9 pin
port or must you buy another foot pedal. Anyone ever had trouble with foot pedal compatability with using their own computer.
WAV pedal/serial port question.
I work for an MTSO  that uses a pedal with a serial plug, and my lap top does not have a serial port, so  have plugged it into a USB adapter. The dictation is coming across has somewhat "hesitant"--there are pauses at times and I really have to bash the pedal to get it going again (the pedal works just fine if I use it on the MTSO's computer, which I don't want to keep doing--I need to be portable with my lap top). The tech people haven't been too motivated to help; I can only use my own computer if I don't require tech support, though I'm told many people do it successfully.

Anyway, bottom line, the adapter is showing up in Com-Port 4, and the tech says it needs to be in 1, though I can't get any further advise. When the adapter is plugged in, the MTSO's software shows a drop down menu for ComPort 3 or 4; there is no 1.  Any suggestions from any of you tech geniuses out there?? Oh, I also have a USB pedal from another service, but that is showing up in ComPort 3 and won't work at all.
Look under Settings, I think. Your pedal might be in the wrong port. nm
s
she said that the usb port worked with her printer, but not any pedals.
not the driver, then. it is not the port that is the problem. :^)
Another thing you might try, is reinstalling the driver for your USB port. SM
If you right click on your "My Computer" icon, click "Properties", then click on the "Hardware" tab.  Then click on the "Device Manager" button.  You'll see a list of all your hardware devices.  Find your USB devices and double click.  You'll see the button for reinstalling the driver.  Go from there and follow the steps.
You may have to change the port setting for the footpedal.
Under Settings, Control tab. Try different ones to see if you can find one that will work with your pedal.
Just stick it in a USB port. Use it just like a floppy disk.

Start/Stop Com Port settings
Have you played with the Com port setting under the Configure button? I have had to try mine in all 8 until I found the right one.
To determine what kind of port the footpedal
has, look at it. If the wire at the end is flat, then it is a USB. If it is round and has 9 little holes, then it is a serial port.

The newest computers have in the back a USB- and a serial-port. If you have only the USB port and the footpedal has a serial, then you have to buy an adapter and vice versa.
In addition you have then to access your footpedal setting in the computer and set them right:

Click control panel/footswitch setting and choose the right port, USB or serial.
Shop for a "USB to game port adapter".
Staples, Radio Shack or Office Max should have them.  ebay should have them.  If not, Google for a seller.
Get a game port/USB adapter from Radio Shack - This will at
problem. I am sorry you are having trouble. I love my Dell, but use serial port (9-pin) for my work. Have used the game port adapter at a previous job without a problem though.
I use an adapter, but mine is game port and not serial. I

didn't need any drivers for it to work.    Have you tried rebooting? 


Then I am wrong and it is Editscript that works only with a serial port, sorry! nm
nm
I've searched and not all Dell laptops have the parallel port.
So I just wanted to check to see more specifics from those who have. Thanks.
i use a radio shack game port adapter for my 9-pin - 12 bucks
nm
Bytescribe

There has been a B I G change in bytescribe.  It seems to be all about money now, and no longer about good customer service/relationship.  I bought a call in system 4-5 years ago.  I no longer take the yearly service contract and had a question to ask.  I did not want anyone to FIX it, just answer a couple of questions.  I was told that to speak to a tech would be 75.00 (I guess an hour) and that they would call me back between 1 and 5 that day.  Not like this at first. 


They at one time, told me about the 3 limit install on the wav software, however as of yet I have not had to pay, as I have bought more than 10 of them.


 


 


No, it's right from Bytescribe (sm)

Go here


https://bytescribe.net/WebStore/shopping.htm


And from that page click on DocShuttle on the left.  It will bring up different versions and you'll see there is DocShuttle Client for $99and DocShuttle Client with Dongle for $115.  You have to buy it with the dongle right from the beginning.  If you don't and just buy it without and run out of installs, they won't let you just buy the dongle.  You have to buy the whole thing all over again.  We all know that with computer failures and backup computers and new computers, etc., we definitely need more than 3 installs so I think for the small price difference it's worth it.


Yes I do. I have Bytescribe

and I have Expresscribe that I downloaded as well.  So does it sound like it would work, him emailing me voice files and then I would just open them and play them (is that how it works?) TIA!


need to know about Bytescribe
Is it user friendly? Easy to install? Thanks.
bytescribe
I have been using it as a trans - there are three versions, owner, dictator and trans.  It is pretty much like FTP, only work is automatically placed into a preset folder and you work out of that folder with your player - as for the documents - I use my own folders and attach the document, although you can use the program to devlop a document - one I return all the work I move the voice files into a different folder out of the way and then also move the douments that develop when attached into a done folder too - it sounds complicated, but it is not.  The documents in the bytescribe folders are backup for me - they "pop up" when I attach my word document to the voice file and send. Again, it sounds a bit much, but really no more than many other avenues of returning work - and again you get a backup for those "what ifs".
Bytescribe
I believe has such a system with DocShuttle etc..  I worked for a small company that used this with docking stations for the MD office
Bytescribe
I used Bytescribe's equipment when first starting. It worked great. I would make sure that they offer the option that you and any MTs working for you do *not* have to buy their DocShuttle software to get the dictations off the server. They also offer a pay as you go dictation server, never tried it though. Good luck! Let us know what you try. (I also tried Express whatever and it cut off my dictators every single time and you are right, they never gave me any explanation and the tech support was ridiculous!)
RE: Bytescribe
There is compatible issue with Bytescribe and Windows Vista. I have Vista.
I like Bytescribe

Check at a local nursery/garden center for varieties that are bred for your area, then check online
s
Question re: bytescribe please! sm

I am a newbie who has been working about 8 months now. I have a standard wav player and Express Scribe and Play All Extra. I am looking for a change in employers since my current job has lost another account. I applied, tested and have been offered a job that requires a bytescribe wav player. Is this another program I have to purchase to make my regular foot pedal work with their program?Please forgive me if this has been addressed before. I have been up all night working and just cant seem to find what I am looking for. I am a little confused about all the different programs for the foot pedals. Since I have Express Scribe and Play All is that okay, or is this bytescribe thing a whole ball of wax? Thank you so much for any help!


Beware of Bytescribe
Just a head ups about Bytescribe.  While the program itself is great, beware that it can only be reinstalled 3 times even on the same computer.  So, if you are unlucky enough to have to replace or reformat your computer, your Bytescribe program will no longer be of any use to you after your third instillation.  They will be happy to send you an unlimited license for an extra 109.00 after the fact!  Isn't that nice of them?  This information is not given to you until after you have made the purchase during the registration process.  I am now stuck with a several hundred dollar program that is useless.  I hope I can spare someone from wasting so much money.  I wish I would have been warned about this beforehand.

Beware Bytescribe

From register@bytescribe.com 


"Our registration process is necessary because we sell foot pedals separately and because we deal with International markets. 

 

In the registration agreement it states that the software can be installed up to 3 times.

 

We would like to keep you as a satisfied customer but we do have guidelines set by our company."

Beware Bytescribe

Yes, I have been trying to resolve this issue with them since yesterday.  They are not budging and I refuse to pay another 109.00.  I'm not sure if they just started it.  My software was purchased along with a pedal and headset about a year and a half ago.  I actually have the disk here at home.  In any case, I've filed a complaint about them to the BBB.  I'm not telling anyone not to buy it, I just want everyone to be aware of what you are really getting.  Had I known I could only install it 3 times (even on the same computer) I would not have bought it. 


Bytescribe wavplayer
I have a Bytescribe wavplayer, but it doesn't fit into my speakers.  Does anyone know what kind of speakers I need to get, or do I need to drag the foot pedal into the store with me to try it out?
Question about Bytescribe

I trained on Bytescribe Wavplayer several weeks ago, then wasn't going to be using it for awhile, so unplugged it, then had to plug it back for some reason, and since it was in my way and I still wasn't using it for my job, I unplugged it again.  (It is still on my desktop though).  Does that mean I will be going on my 3rd time when I plug it back in??  I'm confused.  I haven't even used it yet!  It was supplied by my company.


I use startstop over the bytescribe. don't know about the other one. nm

Bytescribe 3x install

We've been using Bytescribe for years and are happy with the product. We recently added a new customer, so I purchased a DocShuttle Dictator and also found out, upon receiving it, that there was a 3-times install license. I suppose they have been experiencing, or think they have experienced piracy.

What I did not read in this thread is that you can, for about 10 or 20 dollars more, purchase a version of all this software that has a dongle (thing you plug into the USB port) so that you can install it as many times as you want. The software checks for this device and does not run unless it is there.

I think that Bytescribe could have made this clear to their customers and on the web site. Even though I am technical, this passed me by about why there was a dongle and no-dongle version. It didn't clearly state what the dongle did and why one would purchase it...until I called and asked after my purchase.

I would also suggest to everyone that the 3x install may not be part of prior licenses of the software, so I would guess that a new policy by Bytescribe does not affect software that came out before this policy and licensing arrangement. I've never bothered to check it out.

Overall, I think that Bytescribe is a great company. It is likely a small company like many of ours and cannot handle large numbers of inquiries with many variations that exist all the time. They've been very friendly to us and very responsive on all support requests. The only thing I wish they would do is add more features for more complex business interactions with multiple customers and multiple contract transcribers. The transcription business is getting more complex, especially with HIPAA and large distributed medical offices.
Do you have Bytescribe WavPlayer?
nm
Bytescribe Orator
Looking for feedback on setting up and using Bytescribe's Orator call-in system. Suggestions on other call-in systems also appreciated.
Might try DocShuttle by Bytescribe...

This software will do what you what.  I use it and it sures makes life easier for me!! See link.