I use my C-phone for 2 different accounts - sm
Posted By: gmg on 2006-01-27
In Reply to: C-phone ques .. help ! - saraMT
For the one, speed functions are programmed into the smaller buttons. With the second one I push 6 to increase and 9 to decrease.
Hope this helps.
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Keystrokes has many C-phone accounts and the
owner of the company uses Comcast, and has for many months without any issues. There are others who have used it as well without any problems. I used TWC as Comcast isn't available in my area. I questioned them several times to be sure it would be truly unlimited LD and for the few months I used it I had no problems.
How about zillions of accounts. MQ has these accounts so overloaded even the new hires dont have any
work. I would love to read some of these reports and then they expect perfect QA and no blanks. Did they lose their minds completely.
The accounts are old and she keeps her accounts TRUSTING she hired the right MTs
who if in doubt will ask questions regarding reports. No one can find all mistakes in all reports and that is human to have a report with perhaps a typo. You think anyone reads through all the reports of a national company before they get to the hospital? Not a chance. Some random QA is supposed to correct all mistakes? Not hardly. Doctors/dictators make mistakes too. We all do. So do QA people. So the thing is this person hires good people who are trustworthy, the hospital likes the way she does their account and life goes on quite nicely w/o hovering editors/QA people. BTW, who QAs the QA people on your accounts. Ever wonder?
C-phone used to call in to dictating systems to receive work. A special phone. nm
nm
I had a lot of trouble with static in my C-phone. I replaced the phone cord and that made a big
difference. Also, have you tried a different headset? Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone. It's a tiny hole. If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well. As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year. Meaning, they aren't going to service them anymore as they are considered an obsolete technology. So, I would contact Dictaphone and see what your options are.
I know very little about Lanier equipment. I've not used it as extensively as Dictaphone. Is there a local appliance repair place in your area? You might ask one of those places to take a look at your equipment and see what they think. Kinda scary, cause they could do more harm than good, but maybe worth a shot.
Not much help, I know. But I thought I would share what tiny bit of obscure knowledge I do have. 
I've changed them between an old phone and new phone, but the same company, i.e. Nextel.
x
I use my c-phone whenever we travel. You can hook it directly into your room phone. Be sure and as
xx
I think you can dial into most systems that require C-phone without having a C-phone nm
.
I am wondering if there is a way to use your C-phone with Vonage phone service?
??
May have to change phone companies, have switched to job using a C-phone. sm
Currently have Embarq (formerly Sprint), and my usage will be going up about 12,000 minutes a month. What phone companies offer really unlimited for a flat rate? TIA.
C-phone and ATT. There is no problem with the C-phone, but ATT wouldn't let me use unlimited.
nm
I have cable phone access and my C-phone works - sm
I am not sure about you problem, because it sounds just like I have mine hooked up. The only thing I can think of is that mine has 2 line hookups in the back of the phone. If you have this too, I would just try the other one, which you probably have already done. Sorry that was not much help. I wish you luck
I have a very loud hum when using my C-phone, but no hum when I'm using the regular phone. SM
Anyone else experience this problem with their C-phone? Is there a problem with my C-phone? At first I thought it was my telelphone line and called the phone company. They sent a technician out to replace the lines and check the house, but the hum is still there on the C-phone.
It's driving me batty!
C-phone info regarding phone lines etc.
I am completely clueless on the subject of a C-phone. Can someone help me understand exactly how this works? Do you have to specifically have a separate "dial up internet" service to use the C-phone? I currently have cable internet and am wondering if there is anything else I need to get. I guess I should contact my phone company. At any rate, any help anyone could give would be greatly appreciated. Thank you!
If you use a C-phone for work and have a digital phone
through cable, have you tried to take an incoming call?
We only have one phone line. I rarely get/make calls and when I do we have cell phones. I just started working with a C-phone and got digital phone. I can go a month and my phone not ring, so far have gotten 3 calls today, but I'm afraid that if I try to answer the phone that I will lose my report.
I guess I could pull up a report and have my husband call on his C-phone and test it that way and then if I lose it no biggie.
Anyone use/try C-phone with Medicom's phone service?
Wondering if it works?
Not all accounts are good accounts. One
That should not be the case. Sounds like you need new accountant with strong knowledge of IC deduction. We save a several thousand on what we pay in taxes based on what I can deduct as at home IC, $2000 off the top for what I pay my child to help with office chores, as an example. The measly 7.xx% I pay that an employer would pay is well worth my independence in being my own boss.
C-phone and phone line
I have cable for my Internet so I have my C-phone on my regular home phone line and forward my home phone number to my cell phone.
A c-phone is just a phone, with headphones sm
and a foot pedal. You call into a number (hopefully 800 number), put in your codes, and a voice file comes on. You use the headphones and the foot pedal, and transcribe on your computer into a word processing program, then send the finished file back per their directions.
The c-phone is not connected to the internet in any way. There is no downloading involved. It is just a phone by means of which you get your voice files. It needs a phone line and you stay on the line the entire time.
c-phone from cell phone
I believe if you check with your cell phone carrier they have an adapter that you can use to plug into your cell phone from the c-phone. Not sure about this but I think I had a friend tell me she had to do this but it was a year or so ago. Hope this helps.
It connects via phone like, just like a C-phone.
I have an old actual C-phone phone if that is what you mean, (sm)
not the newer kind that connects to a computer. I don't know if yours is programmed the same, but mine shows 8 to decrease and 9 to increase. Hope this helps.
C-phone and phone plans....
I have a company that I have recently hired on with that uses c-phones. At home I have an unlimited long distance plan, but I'm wondering if while traveling there is a plan that you can get in order to use a c-phone in a motel, relative's homes, etc. I like to be able to still work while traveling and I feel this is going to limit me. Any suggestions or ideas?
Digital phone/C-phone
Does anyone use a C-phone with digital phone service? Does this work out okay?
How many accounts?
My national employer has 19 accounts in my queue, though I rarely work in all of them in a week or a month. Still its too many. I'll often work 5 or 6 accounts in a single shift, despite the promise of a limit of 2 or 3.
This is a terrible business practice. If you are a dedicated MT, it requires extensive time to review account-specific instructions, not to mention being unfamiliar with place and people names associated with the different regions. It is unfair to "quality patient care" to bounce MTs into unfamiliar territory. After all, how quickly and accurately can one transcribe a record when you are overwhelmed with studying your fifth or sixth different set of instructions in less than 4 hours? I believe the substantial amount of MT shuffling is to slow us down--they have overstaffed and its to their benefit to force familiarity with odd accounts so they can do it again next time. They do phase people out of primaries and secondaries and even tertiary accounts once they become proficient. We hear the work is low due to summer slow down, yet they keep sending their "please welcome our newest recruits" memos.
And, yes, I will definitely be searching for a new company very soon.
I have 8 accounts and seriously,
they do run out of work, but I change my work hours. I know if I get on at 6:30 a.m., I will get a decent amount of lines done in about 2 hours time with the normal interruptions of kids. I usually do get back on in the afternoon to try to finish up and there usually is work for me at that time too. I was transferred to Amherst when our office closed. I have been with MQ for 4 years. It just stresses me out that people complain so much about Medquist and it is always the same people. Why not get another job????? Why do they continue to come here and complain about the same thing over and over and over again????? It is the most annoying thing I have ever seen. I agree that we all need to vent, I do too. But why remain at MQ if you are all so unhappy? Maybe finding another job with a different company will make you happy, although it seems like people from every other company are complaining, as well.
15 accounts......
Yes, but it is important that we post this information. I believe, or at least I hope, that the people at the top need to hear this.
The people at the top management levels read this board regularly. They are concerned about the bottom line. Three things affect the bottom line: production, TAT, and quality.
If you have 2-3 accounts, you will have much higher production, much better quality and TAT will be better controlled. You will make more money because you are not wasting time jumping from account to account.
I believe the problem is in middle management. They are the ones putting us on 15 accounts at a time. (I actually had a supervisor who told me she had asked the manager while she was throwing me at every problem account and her answer was...."Tough S---" Unbelievable.
These are only for MT's/accounts that are on DQS
If your account has never been switched to DQS, I don't believe you would receive a check. This somehow pertains to DQS. It appears that the longer your account has been on DQS, the larger your check would be. But this is all a mystery to us MT's. It may also pertain to certain accounts/clients that MQ had misbilled, per the law suits against them. At this point, MQ upper mgmt is keeping very quiet about this check, so can't help but think that it pertains to the overbilling that they had done to some MQ clients -- possibly we were the MT's who were worked on those accounts. BUT YOUR GUESS IS AS GOOD AS MINE about the purpose of the check, other than they had to pay back some monies FOR ONE REASON OR ANOTHER. Will we MT's ever know ????
TOO TOO MANY ON ACCOUNTS
Don't forget to call Human Resources and follow up with a written Employee Complaint with ALL these complaints. They think the complaining is only from an isolated few and won't even take things seriously until the written complaints start to mount up.
Try for your own accounts - How did
xx
Those of you that have your own accounts, what's the
best way of getting your own accounts? I have one small local account that I got from a newspaper services ad eight years ago. If I had two or three more like this one, I'd be a happy camper. I've mailed postcards and made cold calls with no luck whatsoever. I've even done intro letters with business cards to new providers on the city business license list and in response to help wanted ads. No nibbles there either.
It doesn't even necessarily have to be a local account. It could even be Internet based or via mail/UPS. One guy used to priority mail tapes to me from New York back when I had my virtual assistant/secretarial business.
Any positive suggestions are welcome. Thank you.
New accounts
It is like selling a house or anything, it takes a large volume of people to get one buyer. Even if I am not looking hard, I send out flyers every year or so to keep my name out there -- have a lot of people that are willing to subcontract for me. I also hit the smaller ones sometimes and do the rounds in the medical office buildings by the hospitals. Send flyers out to smaller cities/towns if you are set up for digital as those are the ones that are sometimes looking. Do networking with other MTSO's in your area. I know many in mine and we all network together. A lot of it is being at the right place at the right time as they often just throw our flyers out and that is why you have to keep sending them out. Offer something unique -- I cut apart chart notes and that helped with a couple of accounts. Stupid but they love it. Also accounts that use transcription services -- take them a flyer personally with some cookies -- it does work to get it to the manager's/doctor's desk it really does. I have also offered my own accounts a "finder's fee" if I get an account. Anything works. I have gotten a few through the yellow pages. But it takes time and persistence. One mailing does not usually do it as there are a lot that start up and stop so if they see it once or twice, they remember it. Good luck. Keep your prices fair and offer a good service. Patti
Do 7 different accounts in my
job, 2 programs, and another job with another program. different hospital. Once you get used to an account and work on it regularly, I have found it does not slow me uip to switch from account to account, keeps me in work. Also, no problem with doing way over 1000 lines in 8 hours. But that is just me. I have been at this 21 years. I hear others do have problems and sympathize with them.
As far as QA and their accounts, sm
this company has the best I have worked with. I have no idea what the QA rate is, but they do have the best QA IMHO, so I am assuming they are paid well.
Accounts
Ihave 4 clinics -- one with two Internal Medicine, one with two surgical oncologist, one with a plastic surgeon and hand surgeon and then my psych. Total in all accounts is about 25 hours per week and gives me about $3000 per month. I work 12 to 20 hours additional at a clinic as an employee doing EMR work and that pays me per hour with benefits. Going digital I hope within the next 2-3 months. No health problems yet. Have had accounts from 5 to 18 years.
If you have your own accounts and
do you feel obligated to share whatever work there is with them, even if it's really only enough for you? In my case they have other work that can do but they make more from my work, so they are anxious for any work I have available. It's overflow, so sometimes there is work and sometimes there's not. The amount of work available right now I could easily do myself.
Usually I share whatever I have with them, but right now I have so many bills and really need to do the work/keep the money myself. But I feel bad about doing that. Should I feel bad? My husband says no. He thinks of it strictly in a business sense.
I believe it with your own accounts.
most MTs do not have their own accounts and have to deal with the company's line counting system as well as being paid a very low rate.
Then again, I could never work 60 hours a week (my body just wouldn't allow it) even with my own accounts so this income is definitely not the norm, but having your own account I feel can really put you in control of your income potential. You go girl or guy, don't know.:)
Own accounts
Do a search on this as we extensively discussed this about a week ago. You have to be ready to do all types of accounts using all types of equipment. The more money sounds good but there is a lot of work to it, no relief for time off, a lot of non billable time. You have to realize that if it is just you will be be seeking out either a one to two doctor clinic as that is about all you could handle at first. Most of these smaller clinics use tapes, you print, pick up and deliver. But if you are going to limit yourself to digital only then you need to expore setting up your own FTP site, know how to transfer back and forth and it is usually a larger clinic which would be hard for one person to handle. I think you need to do a little more investigation and there is no "book" to buy it is through a lot of hard work, sweat, tears and perservence that you keep doing your own accounts. Like I said you are sick, no one to do your work and often times the office understands the first time but when you are new, a second time and they look elsewhere. They have a hard time understanding sick children, relatives, power outages, disc failures, etc. until you have built a reputation and rapport with them. Has taken me 20 years to so do. Good luck, use your own common sense and brains and do a flyer, brochure, letter introducing yourself and send them out. It can be done but it take a while to get started and keep going.
Own accounts
Well how did this office contact you? I would get this one under your belt and use them as a stepping stone and a reference and go from there. It works the same in this field as in any other field you want business, you go out and advertise, do flyers, make phone calls, etc. Most will not come to you unless you have been established for years or have an ad in the yellow pages, etc. So start with this one since they have contacted you and go from there.
I am an IC with my own accounts -
I get 17 cpl for transcription and 12 cpl for editing VR, all acute care.
Getting Own Accounts
Hi, I would like some info on where to start in getting my own accounts as in what kind of equipment required, where to begin, etc. Also, what do you charge, etc.
I have 17+ years of transcription experience working for others, want to try something different.
Own accounts
Have had several contacts to me regarding own accounts. I don't mind sharing general information, etc.but please do not ask me for samples of my brochures, flyers, business cards, etc. and ask for a step by step procedure to go through for obtaining your own accounts. I am not a consultant you pay for those fees. If you have been in the business even working for someone else for many years, then you should have a basic idea what is needed with regards to equipment, etc. No one can know you have a service unless you go out and advertise it. Get your name out there and let them know you are available. I am not being mean but I had to do a lot of learning along the as well as time spent in research and development and if you want to do this there is no easy way. Guess I could write a book and sell it. As for rates, if you are working for a small MTSO in your area add on 25 to 35% of what your rate is currently. To me, I would rather start out low and raise in a year or so to get the account, the experience of doing my own clients, etc. Patti
Getting new accounts
Talk to your hospital medical staff coordinator and ask if you can sponsor doughnuts for the doctors lounge on a certain day. You get an estimate of how many dozens you need, pick them up, deliver them to the lounge and then the hospital puts up a board saying the doughnuts are compliments of "XYZ Transcription Service." You leave a stack of brochures and business cards on the table so they get into the hands of the doctors and not the office managers. You'll get business quicker by impressing a doctor than you ever will by impressing an office manager.
The accounts I currently have are *sm*
small and I use a call-in system for them. This account would be quite large. My first thought was to get the account and use a call-in system and switch to something less expensive later on. I find it strange also that they expect the vendor to provide the paper but that is what it says. In regards to what someone else posted, am I allowed to request a copy of the prior bid?
getting accounts
I work as an employee, but have a friend in another state who developed her business by going in person to Dr.'s offices, introducing herself as someone who will do overflow work when their regular Transcriptionist gets behind or goes on vacation, and leaving a business card/flyer. That way she is nice, polite, and doesn't come off as cutthroat. When she does get the call, her work is so professional that many switch to her permanently.
My own accounts
Surgical oncology -- 28 minutes = 568 lines -- 65 minutes with proofing and printing.
Internal Medicine -- 64 minutes - 2 docs -- 950 lines - 2.5 hours
3 Psych consults -- each is over 30 minutes, 400 to 450 lines per consult, 1 to 1.5 hours for each report. Depends on how may tests are done.
With pick up and delivery I put in 8 hours today.
Maybe she has other accounts you know nothing -sm
about and she would have given you one of them. You cannot ask her that is for sure. As for telling her where you went, not sure that is a good idea since it was her client. I hope you are an employee for them and not an IC. She may think your filched her account if she finds out. Also read the find print in your contract with her if you have one, there ususally is a clause about taking work from one of her clients directly yourself (non-compete clause), if so you may have a big can of worms on your hands; I don't think it matters that they approached you when it comes to a non-compete clause. Good luck.
Own accounts
Own accounts have been doing them for 5+years. Lots of saved phrases. Will be doing psych this afternoon and will do probably 1000 to 1200 in 2 to 2 1/2 hours if the reports are 10 to 12 pages each. Just gotta go out there and get your own small office accounts.
Just on my accounts alone
I have TNR 12, TNR bold 12, Arial 12 and Arial 14, and Tahoma 12.
There's no standard as far as I am concerned. The oft-quoted 65-character line is based on Courier 12 point, so if anything were the standard, that would be it, IMO.
What do ICs with own accounts do...sm
When they need a day off? I know my hospital has another girl that works when I can't but I am running into times when she can't and I have something where I can't work. Is it the hospital's responsibility or is it mine?
Well, since I have several big accounts in...
Massachusetts, I wonder what part of the state has no MT jobs. Perhaps you mean you cannot get the work from individual practices? My accounts including several multi-physician offices as well as some bigger, well-known hospitals.
Maybe you need to contract with a company if you are trying to go it alone. The MT work is definitely still "out there" in abundance including in Massachusetts.
there are no transcription jobs in medical offices in this part of massachusetts
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