I use it and have for years. It's reliable and cheap

• Anyone using VERIZON long distance? nm - this may be available to us soon - anyone working
  • I use it and have for years. It's reliable and cheap - M.A.
    • Thanks. Will check it out. nm - me again

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where the MTSO promises work anywhere from p.r.n. to asking how much can you take on?  I understand this business waxes and wanes, but sometimes it is just easier to give one IC one particular dictator to be responsible for and then if more help is needed ask if that IC has the time to help.

Another option is to make sure the IC is aware of how many minutes she/he will be receiving.  I have had that happen as well where I thought I was getting say 15 minutes, and then was given 60 minutes.  By the way, your higher pay rate is great because most small MTSOs only are willing to pay 7 cpl. 

I like to learn accounts sometimes just to offer vacation, illnesses, etc.  Please feel free to e-mail me if you are in a bind, and I can provide you with my resume.  I have many, many years of experience in a lot of different specialties and am also flexible in regard to volume.  I also tend to offer Sundays as an option since my work week runs Sunday to Thursday. 

I am feeling totally frustrated. 

I was using Vonage with little problems, but switched back to AT&T Call Vantage 'cause is was $20 less and I was supposed to get a second phone line. Well, never got the second line and I've had problem after problem. The main problem is with the Express Enterprise system that I call into "communicating" with my C-phone. Sometimes the call is disconnected. Sometimes it doesn't "hear" the key pad when I press the numbers (i.e. to sign off on a report). Sometimes it will suddenly rewind to the beginning of a report.

I thought the problem was on my end, so I shelled out $$$ to replace the foot pedal, headset, and C-phone ... nope, that didn't solve the problem. Called AT&T and they said the problem was with the DSL line. Had that tested and was told it was working correctly. Purchased another DSL modem (another $100) and that didn't solve the problem.

Called AT&T for tech support and they said "The C-phone is not supported." Well, gee, it was before!!!

Anyway, you can see why I'm grumping.

Is there *ANY* service out there which won't kill my wallet but won't give me the problems I'm having. Again, Vonage was pretty good, but it still was quirkly, and it cost $65/month. A dial-up service (www.onesuite.com) is terrific (no problems), but it's 2.9 cents per minute, which will be $200-300 per month. Don't want to spend that. And AT&T .... yuk!!!

I'm open to any and all suggestions. What's reliable without breaking the budget?

taken from their site (I especially like about the outsourcing and 'robot transcriptionist' : 

I have seen discussions about this on these boards and I was wondering just how reliable is it.  I currently have Vonage which is costing me 30 bucks a month.  I've heard a lot about Magic Jack and unlimited long distance and it would save me a bundle in the long run; however, I don't want to ditch Vonage because it works great.

Mind you, I don't use my Vonage line for transcribing.  It is strictly my business/personal telephone voice calls only.  I found there is a lag when using my C-phone with Vonage that drives me nuts.  I have DSL through the local phone company and so have an analog phone line through them.  That is the phone line I use for my fax machine, transcribing, etc. 

I'm looking for a way to trim some of the fat off my home office budget.  I need/want two phone lines period.  I won't have it any other way.  I didn't sign a new cell phone contract in lieu of a prepaid cell phone.  At this point, I have a new job with a hospital and I won't need to be using a C-phone.  Everything is digital and through the PC. 

So here's the short answer - is Magic Jack reliable and functional?

and as I know it, Home Depot does not use *subcontractors*..........

Home Depot all the way!!! 

to upgrade to the latest technology.  I remember using DOS forever and WP 5.1 forever because the MTSOs were too cheap to invest any money in state of the art technology.

There are services that use Vista, but harder to find.

They absolutely don't care about quality or any of that jazz, which is why I have always wondered why we as an industry keep beating each other up over issues that doctors couldn't care less about. Not that I think we should all just transcribe any old way we want, but it seems like we act like the slaves out in the mud pit slapping each other around about how much or how little straw to use for the bricks while the slavedriver sits on the side line with the whip completely content with end product either way.

I suppose the answer most would give is that we should take pride in the quality of our work whether they (the doctors) do or not, but I can't get passed the notion that these are the same individuals that the powers that be seem so intent on pleasing and are also the same individuals who would see us all in the soup lines tomorrow looking for the next homeless shelter to sleep in if they had their way. They (the medical profession) will not think twice about putting all transcriptionists out of business at their first opportunity, and yet we as an industry continue to bow to their ridiculous and uninformed demands concerning how to do what we do or their complaints about how much we charge or that we shouldn't charge for line count generated by short forms or macros, etc. They have no clue how many times their butts get saved by transcriptionists on a daily basis.

I've never met a transcriptionist who wouldn't readily agree with the notion that we are part of the health care team, and yet many of us continue to act like we still work for the doctors instead of the patient. Oh well, go figure.

Just venting as well.

the plastic surgeon charges $400 per session no matter what part of the body, mine was the chin and one brown spot, oh and in between the eyebrows (which the dr who didn't own the practice charged me HALF that).  That doctor is more experienced in laser than the doctor who owns the practice (who wouldn't have charged me at all *lol*).

Someday when I am rich (hey, I can dream, now can't I???  *LOL*) I will go back and have the chin done over and over again *lol*

I know someone who has an account that she's had for about 3+ years.  This practice recently went through some changes; one of the main partners retired, they hired another one or two new docs, and now the other partner who was left behind has slashed costs every which way, even to the point of not purchasing letterhead anymore.  They expect their MT to now print their letterhead (oh, and she has to buy the paper now too!!!), and she is consequently using a lot more ink than normal.  She was already printing their letters and not charging them for the ink (on their letterhead that they furnished), but now she has to use their letterhead template on plain white paper, which is going through ink like crazy, not to mention the now added cost of paper on top of that.  How rude is this?  Do you believe it?  I told her she needs to speak up.  She is pretty angry about it, but she is so afraid to say something for fear they'll get rid of her too!  And, in all the years she's been doing their dictation she has not gone up on the price, not one penny.  Any advice out there?   

Just wondering if any of you have tried the "quality" sets?  I only ask because if you have not compared, you might not know what you are missing.

I keep bugging you all because it seems when I make investments that are supposed to help, it is about a 50/50 success.  Some help; some were not worth the money.

I need to get faster.  I am okay with certain accounts, but others slow me way down, so I need to make every improvement I can to make the slow accounts a moot point (at least).

Thanks again for all the help! 

hoping to find a decent one at a reasonable price.  Please post if you have one for sale or have a good web site.

Thanks!