I never give anyone my normals. I have my own accounts and one
Posted By: account I was giving up because it was just too de on 2005-12-03
In Reply to: Boss asking for normals - Boss asking you to share your NORMALS?
but it was a nice account - a surgery center with 200+ surgeons. I told the surgery center I just couldn't continue doing the account, gave them the names of a couple of other MT companies they might want to contact. They did contact them, elected to go with one of them, and then while I was finishing up with them while they transitioned to the new MT Company, they asked asked me for MY normals to give to the other MT Company. Okay, there were SOME normals that the hospital associated with the surgery center had given me to begin with, but I felt that it was the responsibility of the hospital to give those to the new transcription service, not my responsibility. Besides, I had changed the templates as needed, etc. But most of the normals I had were ones that I spent a couple of years developing. Now I wasn't just going to hand those over to a new MT service to make it easy on them. Those were something I spent a LOT of time on and were, in my opinion, MY property.
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I would never voluntarily give them "my" normals, my work product. SM
The nerve of these people. 
My normals sm.
I had a supervisor accuse me of holding hostage MY normals. I reminded her that they were documents I had brought to the job as I had done this doctor at another national previously. Anyway, don't the ding dongs realize they can just d/l a copy of a finished job and, tada!, there is a copy of a doc for that doctor.
What are normals?
I am new to MT and I keep reading "normals" are these macros?
normals
After creating a normal, ctrl-N to save it. Should be able to retrieve it after.
Normals
We use "normals" too but I change them to fit the dictation. I was always told those are mostly for reference to help us get through the dictations. Not every MD dictates the exact same Normal and even when there's Normals for each particular MD, they don't always dictate it exactly the same. The only time I would leave "as is" is, for instance, a radiologist says "Chest x-ray, #36, end" and I would just pull normal #36 and send off. Of course, if the Normal doesn't fit the title(I.e.#36 is a head CT) I would still pull it but mark for the QA/practice manager to see the error.
How about zillions of accounts. MQ has these accounts so overloaded even the new hires dont have any
work. I would love to read some of these reports and then they expect perfect QA and no blanks. Did they lose their minds completely.
Oh and keep the standards/normals for themselves
NO EXPANDERS AND NO NORMALS
You don't believe me? I really don't care...That's my line count.....and I do it without Expanders or normals. I love my job, I'm the best at what I do and I always strive to do better than the day before. Maybe you could do the same if you weren't so negative....
Boss asking for normals
Is anybody working for a company where your boss is asking you to share your NORMALS. Be very careful. My company is asking us to share your normals and come to find out who they want us to share with, overseas. Also asking questions like, who are the best dictators, etc. Also experiencing block of work just disappearing. Several hours just gone. Anybody else.
I'd say "What normals?" (sm)
I had an OM tell me that he was contemplating not paying for macros. I said, "Oh, I don't have to worry. I don't use macros, I use an expander." That was the end of that. I'm sure he had to run back to his office to try to figure out what an Expander is! LOL
Abby Normals.
z
DocQscribe normals
I will be leaving my company at the end of the week without a job to take its place. It's taken me several years to accumulate all my normals, and I hate to think I will have to start over creating them. Does anyone know how to transfer/move all the normals from DocQScribe to Word or to save them on my hard drive. I hate to think I'll have to start over creating all new normals. Thanks for your help.
do you mean making normals
for same docs?
Yes, I mean making normals. nm :)
x
The majority of normals are seen
Normals can also be a repetitive statement that the dictator makes, which you then turn into a normal so you do not have to keep typing the same thing over and over again. Some use shortcut keys or Expander program. I am not an expert on any of these as I do not use them. Some who work in MS Word use autocorrect to expand terms or phrases that are said time and time again by a specific dictator. I use autocorrect in Word and like it. Hope this helps.
Has anyone been able to transfer their normals/standards from
nm
No way, Jose. My normals are MINE. Don't let them do this! nm
x
Why would you create normals for doctors
 and/or accounts you don't even know? That makes less than no sense. Do you just create your own things that you consider normal? Seriously trying to figure it out - I must be missing something.
Are you still cutting and pasting normals? I can't do
nm
What aggravates me are normals and samples
full of obvious typos and stylistic issues that we MTs get dinged for. In fact, I remember having a normal op at one place that had a made-up instrument name in it. It kept coming up on the spell check. Took me months to finally find the proper name.
I've come to expect sloppy and/or poorly written emails from managers and admin staff otherwise.
Normals in Expansion File
Just be aware that your company may have set a size limit for individual expansions to prevent transcriptionists from making "normals" that are not really normal, that is, not always exactly what the doctor says.
EXText Question About Normals
Hi,
I've had trouble recently being unable to retrieve normals I've made.
When I make a personal normal and then try to access it during the current work session, it does not show up in the list. This is true even after having been logged out of the system entirely, such as overnight and then returning to work the next day.
If I try to re-do/re-create the normal using the same "Properties" info., I get a ping and message stating that that normal already exists. Any info. on this?
Also:
Could there be a limit to how many normals, personal or shared, can be created on one person's list?
Can personal normals be deleted?
I need more help than I've already gotten, so I'm posting here. (My next step is contacting Dictaphone)
Thanks.
Also have errors in normals I am told to use--sm
Does your platform allow you to have Transcriptionist normals? Mine does and i have corrected the normals and saved them in my set of normals. I also complained for over a year and they were not corrected. One of the most notable is an ultrasound abdomen that has the technique for an MRI. The transcriptionist has to remember to make the correction on every report she transcribes.
Expanders and normals...not mormals
just felt the need to correct your mistakes since you are picking apart others.
yes of course I use tons of expanders. At the most 25% normals though.
x
Try putting in the normals by blocking and control Y....
then name it the name you want and then use control R to retrieve it. Works for me.
Will be variable depending on the normals and shortcuts you have and how
s
Hi, I've gone the personal normals-only rte., still no luck. NM
x
Shutting it on and off doesn't restore normals? Are you
s
normals, templates, shorthand programs, etc
I was reading an earlier post that refers to companies making adjustments in our line counts because we are using these word expanders. I have been wondering about that because even using as many as I possibly can, it seems like it does no good. I do about as many lines as I would normally do just typing the darn things out. How are they making these adjustments, does anybody know and is it legal? Seems we have no standard anymore as to how lines are counted and companies are doing whatever the heck they want to us.
Re your normals: keep a list handy, name them with short names..sm
then use Control R after you have typed the normal name; i.e.: Dr. Joe Blow has a ROS that he uses all the time - name it JBROS or something like that, then in the document type JBROS and use the control R to bring it automatically in.
The girl was 13, the rapist a distant relative they took in. Give money, give food and your time, b
you don't put your family at risk by taking in strangers. That's just plain foolish. There were over 3300 registered sex offenders in NO. Where are they now. In your community? Perhaps in your house? Good luck.
oh our lovely government does give illegals medicaid, foodstamps, and housing so in term we give tha
i have been through some rough times lately and had to apply for some help. there are signs, big signs, all over our offices saying "YOU DON'T HAVE TO BE LEGAL TO GET HELP". so we and our government do give them our benefits whether they are legal here or not. now that is messed up. i am helping to support them so they can take away my jobs and i can't even support my kids and yes i get benefits, wow $75 a month in food stamps which lasts not even a week in a household of 6. don't get me wrong, i am thankful for any help at the moment, but i get penalized for trying to work my tail off and still can't survive.
there was recently an article in our local newspaper where one of our local school districts tried to charge $1000 a year for each illegal student enrolled. it was bulked and the illegals got a lawyer to sue for discrimination. the school district merely stated that they had to HIRE extra teachers that could speak the foreign language just to teach these children and were trying to offset some of the expenses. ridicilous!! so again our taxpayers money is paying to educate illegals as well.
Maybe if it is gross lines, lots of headers and footers and normals......sm
Other than that, I really can't imagine it.
The accounts are old and she keeps her accounts TRUSTING she hired the right MTs
who if in doubt will ask questions regarding reports. No one can find all mistakes in all reports and that is human to have a report with perhaps a typo. You think anyone reads through all the reports of a national company before they get to the hospital? Not a chance. Some random QA is supposed to correct all mistakes? Not hardly. Doctors/dictators make mistakes too. We all do. So do QA people. So the thing is this person hires good people who are trustworthy, the hospital likes the way she does their account and life goes on quite nicely w/o hovering editors/QA people. BTW, who QAs the QA people on your accounts. Ever wonder?
Aw come one give her a break. She said she was sorry and is willing to refund. Give her a chance to
do what is right. If she fails to do what is right, then go about this in an adult way and not act like such a child. "you suck" That is so immature.
She is responding to you and you are eating her alive. Why would she put herself out there to be treated like this if she didnt mean it.
I am really astonished at how people can act on here. Would you treat people like this in person? If you do, I cant imagine you having very many friends.
Remember we are all "HUMAN."
Not all accounts are good accounts. One
That should not be the case. Sounds like you need new accountant with strong knowledge of IC deduction. We save a several thousand on what we pay in taxes based on what I can deduct as at home IC, $2000 off the top for what I pay my child to help with office chores, as an example. The measly 7.xx% I pay that an employer would pay is well worth my independence in being my own boss.
A simple google search will give you your answer...I'd give you the answer,
but how would that help you learn to research on your own...and I'm in a rush to get to the next post. 
Tell him you'll give him your macros if he'll give you his Lexus, his ski cabin, and (nm)
;p
How many accounts?
My national employer has 19 accounts in my queue, though I rarely work in all of them in a week or a month. Still its too many. I'll often work 5 or 6 accounts in a single shift, despite the promise of a limit of 2 or 3.
This is a terrible business practice. If you are a dedicated MT, it requires extensive time to review account-specific instructions, not to mention being unfamiliar with place and people names associated with the different regions. It is unfair to "quality patient care" to bounce MTs into unfamiliar territory. After all, how quickly and accurately can one transcribe a record when you are overwhelmed with studying your fifth or sixth different set of instructions in less than 4 hours? I believe the substantial amount of MT shuffling is to slow us down--they have overstaffed and its to their benefit to force familiarity with odd accounts so they can do it again next time. They do phase people out of primaries and secondaries and even tertiary accounts once they become proficient. We hear the work is low due to summer slow down, yet they keep sending their "please welcome our newest recruits" memos.
And, yes, I will definitely be searching for a new company very soon.
I have 8 accounts and seriously,
they do run out of work, but I change my work hours. I know if I get on at 6:30 a.m., I will get a decent amount of lines done in about 2 hours time with the normal interruptions of kids. I usually do get back on in the afternoon to try to finish up and there usually is work for me at that time too. I was transferred to Amherst when our office closed. I have been with MQ for 4 years. It just stresses me out that people complain so much about Medquist and it is always the same people. Why not get another job????? Why do they continue to come here and complain about the same thing over and over and over again????? It is the most annoying thing I have ever seen. I agree that we all need to vent, I do too. But why remain at MQ if you are all so unhappy? Maybe finding another job with a different company will make you happy, although it seems like people from every other company are complaining, as well.
15 accounts......
Yes, but it is important that we post this information. I believe, or at least I hope, that the people at the top need to hear this.
The people at the top management levels read this board regularly. They are concerned about the bottom line. Three things affect the bottom line: production, TAT, and quality.
If you have 2-3 accounts, you will have much higher production, much better quality and TAT will be better controlled. You will make more money because you are not wasting time jumping from account to account.
I believe the problem is in middle management. They are the ones putting us on 15 accounts at a time. (I actually had a supervisor who told me she had asked the manager while she was throwing me at every problem account and her answer was...."Tough S---" Unbelievable.
These are only for MT's/accounts that are on DQS
If your account has never been switched to DQS, I don't believe you would receive a check. This somehow pertains to DQS. It appears that the longer your account has been on DQS, the larger your check would be. But this is all a mystery to us MT's. It may also pertain to certain accounts/clients that MQ had misbilled, per the law suits against them. At this point, MQ upper mgmt is keeping very quiet about this check, so can't help but think that it pertains to the overbilling that they had done to some MQ clients -- possibly we were the MT's who were worked on those accounts. BUT YOUR GUESS IS AS GOOD AS MINE about the purpose of the check, other than they had to pay back some monies FOR ONE REASON OR ANOTHER. Will we MT's ever know ????
TOO TOO MANY ON ACCOUNTS
Don't forget to call Human Resources and follow up with a written Employee Complaint with ALL these complaints. They think the complaining is only from an isolated few and won't even take things seriously until the written complaints start to mount up.
Try for your own accounts - How did
xx
Those of you that have your own accounts, what's the
best way of getting your own accounts? I have one small local account that I got from a newspaper services ad eight years ago. If I had two or three more like this one, I'd be a happy camper. I've mailed postcards and made cold calls with no luck whatsoever. I've even done intro letters with business cards to new providers on the city business license list and in response to help wanted ads. No nibbles there either.
It doesn't even necessarily have to be a local account. It could even be Internet based or via mail/UPS. One guy used to priority mail tapes to me from New York back when I had my virtual assistant/secretarial business.
Any positive suggestions are welcome. Thank you.
New accounts
It is like selling a house or anything, it takes a large volume of people to get one buyer. Even if I am not looking hard, I send out flyers every year or so to keep my name out there -- have a lot of people that are willing to subcontract for me. I also hit the smaller ones sometimes and do the rounds in the medical office buildings by the hospitals. Send flyers out to smaller cities/towns if you are set up for digital as those are the ones that are sometimes looking. Do networking with other MTSO's in your area. I know many in mine and we all network together. A lot of it is being at the right place at the right time as they often just throw our flyers out and that is why you have to keep sending them out. Offer something unique -- I cut apart chart notes and that helped with a couple of accounts. Stupid but they love it. Also accounts that use transcription services -- take them a flyer personally with some cookies -- it does work to get it to the manager's/doctor's desk it really does. I have also offered my own accounts a "finder's fee" if I get an account. Anything works. I have gotten a few through the yellow pages. But it takes time and persistence. One mailing does not usually do it as there are a lot that start up and stop so if they see it once or twice, they remember it. Good luck. Keep your prices fair and offer a good service. Patti
Do 7 different accounts in my
job, 2 programs, and another job with another program. different hospital. Once you get used to an account and work on it regularly, I have found it does not slow me uip to switch from account to account, keeps me in work. Also, no problem with doing way over 1000 lines in 8 hours. But that is just me. I have been at this 21 years. I hear others do have problems and sympathize with them.
As far as QA and their accounts, sm
this company has the best I have worked with. I have no idea what the QA rate is, but they do have the best QA IMHO, so I am assuming they are paid well.
Accounts
Ihave 4 clinics -- one with two Internal Medicine, one with two surgical oncologist, one with a plastic surgeon and hand surgeon and then my psych. Total in all accounts is about 25 hours per week and gives me about $3000 per month. I work 12 to 20 hours additional at a clinic as an employee doing EMR work and that pays me per hour with benefits. Going digital I hope within the next 2-3 months. No health problems yet. Have had accounts from 5 to 18 years.
If you have your own accounts and
do you feel obligated to share whatever work there is with them, even if it's really only enough for you? In my case they have other work that can do but they make more from my work, so they are anxious for any work I have available. It's overflow, so sometimes there is work and sometimes there's not. The amount of work available right now I could easily do myself.
Usually I share whatever I have with them, but right now I have so many bills and really need to do the work/keep the money myself. But I feel bad about doing that. Should I feel bad? My husband says no. He thinks of it strictly in a business sense.
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