I need some advice on digital dictation systems

• I need some advice on digital dictation systems - please...sm
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I'm looking at going from the good ol' tapes to digital dictation.  What is the best choice for the $$? 

Thank you

Hi.  Please let me know if I should post this on a different board. The hospital I work for is looking to change dictating/transcribing systems.  We have dictaphone extext and are looking at WinScribe, Escription, or really we are wide open. 

Does anyone know of a good internet resource that compares the pros and cons? 

Would any of you be willing to share your experience, good or bad, with any software you have used? 

Is there a forum or a thread that has already covered this you can direct me to to research?

TIA!

Hi all,

After a very stressful week with the WRONG person (a so called professional) helping me to set up digital dictation using the wrong software (Long story there, but will not go into right now) I need advice. 

I purchased an Olympus DS-2 hand held dig recorder for the one doctor I have it is just me transcribing, no subs used ever.  The Olympus software I assume is not HIPAA compliant, correct?  I dont see it mentioned anywhere so that is why I assume this. I need something to send the voice files on the doctors end that will be HIPAA compliant/encrypted, etc.  I do not need to send back finished work via internet.  SO I need a one sided (him sending to me) program that will be very user friendly on his end.  It has taken me nearly 15 years to get him to this point, so we are taking baby steps.  I do not want to spend a lot of $$ for one account at this point.  What advice can any of you give me?  

Thanks so much, sorry it is long........

I currently have my own account that is digital, but I did not have to setup their voice recorders.  I only had to install the secure program I use for file transfer and show them how to move their voice file into my program.

So, I guess my question is when a doctor buys a digital recorder does it come with its own software program that allows them to plug their recorder into their computer and upload the voice file onto their computer?  I know at that point they can just click on the file and drag it over into my program where I access it to transcribe it, but I’m lost on how they use their recorders as I’ve actually never seen that part of it.  I just got a new account and would like to know this information before my meeting with the office manager, so I don’t sound like a complete dork :)

Any help or explanation as to how the doctors do their end of uploading their voice files would be greatly appreciated.

Thanks so much!

Hi,

I'm looking for some advice and direction.  I am looking for possible options for a digital dictation/transcription system for a multioffice practice on a Citrix network environment with remote transcriptionists.  Several years ago I worked for a web based transcription service that used Chartnet, but that was several years ago.  I don't 'really remember any big issues, but I don't need the payroll, production aspect of a system.  I am looking more for tracking, in having control of knowing incoming and outgoing jobs with a system.   Our practice is integrating with EMR; however, several of our physicians continue to choose to dictate and I am looking to other transcriptionists to possibly point me in the direction of software that they have used so I can research and try to find a product that will fit our practice - we are still on micro tapes. I am looking for a system that of course would be Transcriptionist friendly, but also afford me the ability to manipulate the jobs, i.e. assigning easily, producing reports and software that has good tracking abilities and of utmost importance, excellent sound quality for the player.  As a transcriptionist, I personally would look for a system that I will not spend a lot of time in the download function and the complete function.  It isn't real effective to me if the time uploadinging and downloading per job takes longer than actually transcribing the jobs.  We have a large quantity of work.  Key to me is having control of my work, meaning the physicians being able to identify dictation with a patient number and my being able to track jobs downloaded.  Forgive my rambling!!  I would appreciate anyone responding to me with any suggestions or telling me of your experience with software.     

Thank you in advance - I know that the first place I needed to go with this transcription question was to the experts - folks that use these systems and are familiar. 

I'm just wondering if anyone else has this problem.  The dictator is using a Sony, (dont know what model, but it is only about a year old), which uses a memory stick exactly like the ones used in the Sony cameras.  I think he uses a microphone that he plugs into it.  There are times when there is so much static I cant understand anything he's saying.  Other times, it sounds very very clear.  I know it isnt my equipment.  It's his.  I think this happens when he's moving around.  Background noise doesnt bother me, I know it isnt background noise I'm hearing. I can tell the difference. Does anyone else have this problem?  And is there some kind of filter that he or I could buy to clean this up.  I'm using Express Scribe and tried their noise removal program, to no avail.

Thanks in advance for any advice.

JoAnn

I can't find the post that tackled this subject a month ago.  I'm looking to get one of my clients set up on digital dictation.  I have on my end express scribe, the headphones and the foot pedal.

I'm either going to set up an upload function on my webspace or have the client email me the voice files.

Can someone recommend an inexpensive recorder that I can purchase for him (I can't afford the $200-$300 recorders) that can have the files uploaded to his PC so they can be sent to me and I can transcribe them on express scribe?

Thanks in advance!!

After several years of transcribing from tape, two of my accounts are talking about going digital.  I know very little about this.  I did purchase a wave pedal and have downloaded Express Scribe.  I know nothing about FTP sites, but did download a demo of a site called CryptoHeaven, which is more like a secure community I think rather than an FTP site.  Of course I could be wrong there, since I'm really not sure what I'm talking about.  With the CryptoHeaven it seem as though there are multiple steps involved for the doctor to transfer his voice files.  I have been told that there is a way with FTP for the doctor to just plug in his recorder into the computer and it sends automatically.  I know nothing about setting up an FTP site (although would be excited to learn), which ones are good, or how much this would cost.  Also, is there an easier way?  Any information provided would be greatly appreciated.  Please be specific, as I feel totally lost.

Thank so much!!

Lisa

I had posted earlier about a manual for the Straight Talk System 7120.  If anyone has a manual, please let me know.  Apparently someone responded but now I can't find the original posted message.  Thanks!

Please help!  A 5 Dr. practice that I do wants to switch from tapes to digital portables.  I have help with this practice from other transcriptionists that work out of their home.  Can anyone recommend an easy to setup, user friendly, affordable dictation system to accomodate this over the internet for a non technical person?  Ideally, I will be able to set it up so that I can specify which Transcriptionist gets which Dr. & track the status of the dictation.

BUT she wants me logged into the system by 9:30 a.m.  So I'm confused too.  I've decided that I may come back to her and just say I'm not going to do the tapes anymore.  I hate the tapes anyway.  The voice quality is horrible, it fades in and out.  It takes me twice as long to transcribe their tapes than the digital.

Is anyone out there in transcription land familiar with either of these systems?  I'm starting work for a new client (Pathology) and find them inefficient and require too much non-transcription work to look up doctor's names and demographics.  I'm wondering if I'm missing "something".  Thank you to anyone who can give me a clue.    d

"Front-end" SR means that the original dictator's speech is turned into text. "Back-end" SR means that someone listens to the original dictator, redictating and "cleaning up" the original dication.  This "sanitized" redictation is then fed into the SR engine. 

The main disadvantage of "front-end" systems in the healthcare setting is that they must try to adapt to the speech peculiarities of many different dictators, whereas a "back-end" system only has to deal with the speech patterns of one dictator, namely the person who does the redictation.

Back-end dictation adds a layer of human intelligence to the conversion of speech to text because the person redictating presumably catches errors, eliminates hesitations and miscues, squares up ambiguous sentence structures, etc. - things that front-end dictation cannot do or does very poorly.  As such, while the back-end speech engine might still cause some errors that require keyboard correction, there should not be nearly as many as front-end systems produce.  And, a back-end SR application can be less sophisticated than a front-end system because it is not being required to deal with so many vagaries of human speech.  In fact, a back-end SR application does not need artificial intelligence at all, whereas front-end SR really does.

Anyone here had experience with doctors going to Point of Care systems (Pulse)? My doctors are trying this now and I'm wondering if it will be too difficult and time consuming for them. Sure is cutting way back on my work. Thanks. Teri.