I just found out you can only install Bytescribe Docshuttle 3 times!

I had no idea of this and apparently this is in the fine print of the license agreement (shame on me for not reading it!)  So I have DocShuttle Client at $99 and DocShuttle Admin at $299.  I have to reformat my hard drive this weekend so I will be on my third and last install.  I really do not want to have to purchase this all over again because that is a huge chunk of change.

Does anyone know of any other software that I might be able to use when the time comes?  I want to start my research early because I can't get myself into a bind if you know what I mean. 

Thanks!

• I just found out you can only install Bytescribe Docshuttle 3 times! - Jill
  • Stedman's does the same thing. With the latest - me
  • Bytescribe 3x install - Type-thing Services
  • Bytescribe is one of the most crooked companies you can find..they have - sm
  • Question about Bytescribe - lm
    • Do not uninstall it - PJ
      • I'm confused...have you installed Bytescribe/Docshuttle more than 3x? - Jill
    • You need to watch how many times you install the software - Jill
      • No, that is what I meant. thanks - lm
  • you can get your password reset, just call them and explain what you did. - no name
    • I just got off the phone with them - Jill
      • There is no piracy going on...they just realized that they can make MORE money. - sm
        • We will be your fifth name for a lawsuit - aab1967

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This software will do what you what.  I use it and it sures makes life easier for me!! See link. 

Is anyone familiar with DocShuttle or Bytescribe?

Is the program user friendly?  Reliable? 

I thought the price was reasonable. You can export the files into DocShuttle so that the docs can still use the electronic signature feature. I have one facility that uses the system this way.  One doc uses the olympus DS-2300 and the other two use my call-in system.

Keeps looking for something on a CD (which it didn't come on). Also, a file called scan.msi (installation file), which is not on the system.

Help?

it opens as an Adobe Acrobat file.  Do you have Adobe on your computer?  If not, you can download it, for free, at their site. 

When you put the CD into your drive, you should see the BOS folder and one of the files says "Adobe Acrobat Installer".  Click on that and it will start the install for you.

I installed mine under Program Files and made a shortcut to my desktop but it may be easier for you to just install it on your desktop since that is probably where you will be using it from most often.  You can always change it later if you want (when you are not so worn out ).

For me the book takes sooo much time to try to find anything but with the CD installed, you can search the whole BOS and it will find all the instances of what you are looking for. 

I don't remember anything about it asking for a language. Why not choose English?

Good luck!  Email or post if you have ?s.

eShuttle?  How about Gear Player/Dictate?  Was it easy to set up/use?  Were there any problems?  I had been planning to use Express Dictate until I saw the post from yesterday where someone had problems with it.  I am also curious about WebChartMD and Voice Scribe/Doc, but their sites do not show prices.  If anyone has used either of these I would be interested in hearing about them as well. 

TIA!  Any information would be very much appreciated.

I have had this happen occasionally. I have been using DocShuttle now for 4 years. I only have this problem with one office. It occurs when the recorders are docked in the afternoon around 5 o'clock. This office has a wireless setup and sometimes the connection is dropped, specially if it is a large upload (30+ files). My IT person says it has to do with the signal strength on their end and they need to secure it.  We compensate by having them upload in batches to make sure that all of the files come through. So far, this has been working. I am pretty sure (in my case) it is not a DocShuttle problem because none of my other offices have this problem.

Also, you may want to check the intervals that you are having them conect to the FTP site.  If they are connecting too frequently (every 10 minutes) they may be connecting when the administrator is updating or your server is refreshing/timing out. I seem to remember being cautioned about this by Bytescribe early on. This occasionally happends to me also, (same office).  This office likes to get out at 5 o'clock and often rushes to get out.   

I have never had the numbering problem. You may want to check the versions to make sure everyone is using the same version of DocShuttle. Whenever I set up a new office, I always have all of my transcriptionists and offices update their versions so we are all using the same version.

When you get through to support at Bytescribe, ask for Scott. He is excellent!

Hope this helps.

Can anyone please explain what this is?  Is it just another platform like Emdat or Escription?  Do companies usually provide it or is it something an individual MT has to purchase themselves? 

THANKS!

DocShuttle is an FTP file transfer program, which is pretty easy to use.  There are "glitches" with the software on occasion, but the company has made some positive changes over the years.  One nice thing about the software is that you get all of the updates for free.

Has anyone else had trouble installing Winscribe?

When I try to install I get the install prompt and then a progress bar, but no progress is made...I can get it installed on other PCs, but not the one I need to work on.  MTSO is no help and I am out of suggestions...I have rebooted, changed web browsers, checked popups, checked security settings, checked firewall settings...I'm at a loss.

Any and all suggestions are appreciated!!!

It's a program for connecting to an FTP server to download voice files.  It's not a program that you transcribe in or anything.

although you need to purchase all the components. DocShuttle Administrator will let you set up separate accounts for your dictators, and set privileges for which MT's work on which accounts and do they have QA privileges. Also allows you to upload templates to the FTP site for use by all transcribers. So you have to buy Administrator for sure. DocShuttle Client is for anyone who transcribes (including yourself), it lets you download files from the ftp site. When you click on the voice file, it brings up templates that you choose from. DocShuttle Dictator is for the docs. What I like about Dictator is you can set it to work with the Olympus recorder so that when the doc docks the recorder, it automatically imports to the Olympus program, and erases the file from the recorder. Then DocShuttle Dictator can be set up to automatically, say every 4 hours, import from the Olympus program and upload new files to the ftp site and download finished files. I have found that the front desk girls can sink your account by not being able to figure out how to upload or download files. I just did an install with DocShuttle and you should have seen the doc's eyes light up when he docked his recorder and it all went automatically. Also the files stay in the local box and get uploaded to the ftp site so there's always a copy at the doc's office for back up. It also marks the files with a coded number that includes the date, dictator, etc. And at the end of the month, you can run reports that will give you MSWord data such as characters or lines to you can do a line count without opening every single file. Files can be encrypted if you want.

This program is ideal if you have more than one MT working with you. If you are working alone, they just came out with an email program that would work for just an independent contractor working at home for a doc.

Scott and his crew have worked hard on making DS very user friendly, which as I said, is a must because of the front office ladies. Their support is excellent. Just get past the first lady because she usually doesn't know what she is talking about.

one more word - MAKE SURE you purchase the Dongle. You get unlimited installs with the dongle - otherwise three installs and they want you to buy another license. email me with any more questions - I've been using DS for a few years now and am very happy with it

OK, when a company says you have to have Docshuttle, what exactly is this?  Does this mean you have to buy the $200 or so bytescribe software?  Is it worth it?  Isn't that like paying to work for someone?  Sorry, I'm new to this and find this confusing.  I can understand needing a specific pedal or such, but why certain software to play files? 

Thank you for any advice/insight.