I have had Earthlink for about 8 years

• email company - Polish girl
  • I've had a Hotmail account for years - Okie MT
    • email accounts - Polish girl
      • Hotmail is the same way - you can see what it is sm - Okie MT
  • I use MSN/hotmail and - countrymt
  • Earthlink and AOL have the most - me
  • Stay away from Earthlink - me
    • I have had Earthlink for about 8 years - me
      • Is me disagreeing with me? ROFLOL nm - Okie MT
        • Looks like it doesn't it. I have used "me" for about - me
      • email accounts - Polish girl

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access numbers.   I use Earthlink DSL and I get 20 hours of dial-up every month included.  I travel a lot and it comes in handy.   I was once in an area that didn't have a local number and used AOL and I had so many problems with it I had to swipe my hard drive.  PeoplePC and Netzero I think are just dial-up, though they are supposed to have lots of local numbers. 

Some transcription companies will not allow you to have AOL for work purposes, so you might want to check with your company before changing. 

You can still use Outlook with other ISPs. 

About 180 EarthLink employees in Atlanta will lose their jobs as the Internet provider completes a move to outsource customer service and technical support telephone lines.

EarthLink cut 1,300 call center employees in 2003 and another 1,300 in 2004 as it began farming out the work to call centers in India and the Philippines.

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The latest cuts eliminate the use of EarthLink employees to handle customer calls, said spokesman Dan Greenfield.

The job cuts will take place between August and September. Greenfield said EarthLink would provide severance pay based on seniority as well as assistance in finding new jobs.

EarthLink will be left with 1,020 employees in Atlanta and 1,800 nationally.

Using overseas call centers instead of American employees saves money, the company said.

When the plan to use outside vendors was first announced, Garry Betty, EarthLink's chief executive, said the company was "making hard decisions that are necessary to ensure the ongoing viability of our company."

On Monday, Greenfield said that the latest cuts were needed "to allow us to compete in a very dynamic marketplace."

The overseas call centers handle both customer service and technical support questions.

and they have files for know spam and suspected spam.  You can fix it where you don't get ANY e-mails except for people in your address book and then if someone not in your book wants to e-mail you they get an e-mail asking to submit a request.  You can approve/disapprove any request.   I don't use this option because lots of times worms/viruses will attach themselves to  your addy book.  I've never had it happen but know lots who have.

I do use suspected spam and so far the past 2 weeks it has caught 1569 spam e-mails, but it has left through probably 150 week.   I used to have an unmoderated yahoo group and it would get spam posts so it got blocked, but most of it wasn't spam. 

"air" cards that allow you to go wireless provided you are in their service area.   The service is about $50/mo I think and then you have to buy the card.  I think the card is about $200, but they have deals sometimes where if you commit to 1 or 2 years that you get the card for free.   You can probably go to the websites of both companies to check to see if you have service in your area.  

We also have a service in my area called Clearwire.  They have a modem that you plug into an outlet and you can take it and plug it in and get service anywhere within range.  They have different levels of service, similar to DSL, where the faster the download the more the $$.  I think the cheapest package is $25/mo.   They may have the same service under a different name in other areas. 

I don't mind doing legal and will do it now from time to time, but be prepared to be totally bored out of your mind.

At least that's the way I feel.  I love to transcribe, learned legal in college, went on to get my paralegal degree, etc., etc., but I did temp work when the kids were younger, which was about 90% medical and I would never go back to legal except for once in a while.

Booooooring.

It would take me all night and pages and pages to describe what a bad person my ex-husband was.  After six years of putting up with his OCD, verbal abuse and alcohol, I left him the house, took the kids (5 and 1) and didn't look back. That was 20 years ago.

I wasn't looking to get married again, but I did.  After 13 years I only complain when hubby doesn't see things my way. :) 

My older kids, who were 5 and 1 when I left, are married and have kids of their own now.  My husband gets the Father's Day cards.  Their "real" father sits alone in the perfect little house I left behind and let him have and he drinks himself into oblivion every night because nobody is "perfect" enough, including his kids and his grandkids that he never sees. 

Sad, but true.  So glad I smartened up and got  out of there when I did.

What is the big deal.  Look at your clothes, cars, items in your house.

IMHO

however, I am working fewer hours and making more money. I think maybe the answer here is working as an IC for a one-owner company. MTSO was an MT for many years and she knows the secret to making lots of $ is putting your MTs doing what they do best and leaving them alone.

I don't think it is the "national" part of services that hurts. I think the low wages can be gauged by the number of suits in the company. More suits = less $.

And why pay QA? Just hire people experienced/good enough to do the work correctly the first time.

Lots of little "stints" in between, just trying to keep my head above water.

9 years at one hospital, 8 years with 2 services, then went out on my own (11 years ago) and got a bunch of surgeons and I moonlight on weekends for a national (9 years with national). 

If I knew what I know today, with how the MT business has gone down $$-wise for us over 20+ years, if I had my druthers and could start over again, I would have stayed with CODING/BILLING instead of MT work (though I love MT work) as billing/coding is still lucrative in this country....

just my 3 cents

and I try to keep my goals realistic dealing with rheumatoid arthritis, etc.  I don't like to see a minimum of 200 lines/hour; occasionally can reach nearly 300 lph but depends on the dictators.  Seems the account I do now mostly has dictators from India, the ones I dislike the most.  I love Russians, Japanese, Germans, French, etc., etc., but for some reason I find the Indian accent very difficult!!!! 

I, like you, do not use expanders or "normals" etc., mostly because I'm from the old school and I type every word.  I'm sure if I used some of the crutches I could easily reach 275 to 350 lines/hour, maybe more who knows!  I keep telling myself one day I'll relearn how to do all that but right now, I don't care....when the time is right I'll know.  Mainly I just keep trying not to stress myself out too much.  I've put in my time and paid my dues and do a great job.  I'm not a young chick anymore and don't expct myself to produce these huge line counts, but believe me, I know I could if that was my wish!!!  Don't worry.....Be happy!

into a supervisory role.  My current day consists of such things as:

Teaching new physicians at hospitals/clinics how to dictate and the information we need to provide a complete medical record for them.

Keeping up with information to assist clients and employees with current 5 different platforms as well as staying aware of changes these platforms foresee coming in the future.  Yes, I'm always learning new things.

Answer questions about various accounts that arise.  Some of these answers are by the MTs who don't look at the written information we give them on an account but the majority of the questions are "one time" incident items for an account. 

Answer questions about turn around times, process stat requests, vacation requests, schedule changes, questions about bills and all sorts of other things during the day from clients as well as employees.

Answer inquiries and provide insight to senior management about things going on with a current client, which of course means I'm talking to the current clients frequently to ensure there aren't any problems not being resolved as well as looking for future additional business with the client. 

I also transcribe when needed, usually averaging transcribing between 1000-5000 lines a month while filling in for the accounts having peaks or  MTs out for various reasons (including, like Dano said, the one whose grandmother has died 6 times.).   I currently have 1 employee who has I presume about 8 grandmothers in nursing homes on feeding tubes in 8 different states and of course all of these grandmothers happen to develop "potentially life-ending" medical crises 1-2 days before a holiday.   I do "wonder" how this employee is going to handle it when all 8 of these grandmothers do die if they die at the same time!  

I do love what I do, even when I get a phone call from a hospital waking me at 2:30 a.m. stating that the entire hospital computer system is down for maintenance and they forgot to tell me it was scheduled previously and that is why our transcriptionists can't get in to work).