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I have an urgent question regarding Olympus DS2 recorder...SM please

Posted By: AzMT on 2006-10-09
In Reply to:

I have a new account and the office manager called me because the doc is off who usually uploads their DSS files to my site.  I'm not familiar with this process and am wondering if anyone can help.  The office manager got directions from the doctor before he left, but I believe she is missing one step.  These are the directions she has.


Plug in the recorder with the USB attachment, make sure the recorder is on, go to the Olympus program, highlight and drag over the DSS file to my site.  Well, the problem is that she can find the voice file.  It seems like the file is not uploading from the recorder to their computer.


Is this something that is done automatically or do you have to manually upload the voice file, name it, and save it to their computer?  It doesn't seem right to me that you would just plug the recorder in and it automatically uploads, names the file, and saves it.  Maybe I'm wrong.


Any help would be greatly appreciated.  Thanks! 




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check to see if whoever bought and shipped it purchased anything on their American Express card. I think they insure your purchases if it lost or stolen. Just an idea.
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It is getting to be a make or break deal for me.  Should I be able to ask her if it is URGENT when she IM's me asking if I'm there.  Or what I am working on?  Or if I will do a stat report for some unheard of location that she is going to send me anyway?


Are you seriously supposed to ask the question you IM'd about while you are trying to give it an URGENT rating?  I think it is rude and demeaning but maybe other people see it differently.  I would love your thoughts!


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Sorry about the IM thing, that must truly suck.


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In the time it takes her to ask you if it's urgent, she could have just answered your question! n
x
Yes, I use a prepaid Tracfone from Nokia- works well for me since I only use it for urgent stuff -nm
xx
Would be willing to pay for doc's recorder but sm
Don't know how to get this thing going. Do not know how you get their dictation to come through your computer. What if they do not dock it correctly and it gets lost forever? I don't understand how it gets from their office to your computer. I know it's a competitive world, but anyone willing to share? I know how the big companies do it, but the little docs with their hand held digital recorder, how do they do it and how do you get it without losing it? Once it leaves them can it get "lost" totally! SCARED!
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I have over 20 docs using the Olympus DS-4000. A bit pricey at about $450 -- but ease/transition of use is minimal and voice quality is outstanding. Most started with the cheapies from Staples or Office Max, but so many recording errors, maxed out internal memory, lost files, etc, they eventually all converted to the Olympus. Good luck!
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I am in the process of setting up a large group of drs with digital recorders.  They don't want to spend too much money on the units.  I was looking into Sony or Olympus.  I actually have a Sony (only cost 60.00), but it will only let you email the files.  I need to find one that can upload to an FTP site because there are 15 drs, I know it will be too much for an email acct to handle.  I have been researching and asking at stores and web sites, but people are totally clueless about their products.


Thanks for any help, I really appreciate it


The recorder will not do that for you automatically.

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Something is wrong with HIS recorder..sm
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ah yes, the hand-held recorder is portable.
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CHEAP recorder, awesome sound!
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Instead of a call-in system, why not use a handheld digital recorder?
The sound quality is much better, the recorders are very affordable and you can use FTP to transfer files both directions.
please, need help with startstop opening windows sound recorder.

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Sometimes it will open the file I want to listen to, and the windows sound recorder flashes on the screen a couple of times.


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Under tools/options, you can have it upload the files once the recorder is detected. I ...

have all of my accounts set up this way.  It makes it much easier and all the doc has to do is plug in the recorder.  I use DocShuttle with Olympus DS-2300 recorders.


Hope this helps.


Is there a reasonably priced digital recorder with a memory card/stick out there

that works well for transcription?  I've been trying to research them and find Olympus has some, but pricey.  The Sony's are less expensive, but they have proprietary software where you have to convert all your files to a format you can use, and I'm not sue I'd know how to do that.  I just need a decent digital recorder for one doc to use and I'd like a memory card/stick so I can just stop in and swap out the cards to get the dictation.  Does anyone know of one that doesn't cost hundreds?  Or have a better suggestion for how to do just one doctor's dictation digitally?   I don't need one with all the mailboxes/authors, etc., since it's only one doctor.  Thank you!