I had VoIP back in Nov with my cable provider and then went with another IP and just used..sm
Posted By: Thank you! on 2007-06-21
In Reply to: Vonage and Lanier don't always mix well - Same problem - D
my landline because they did not offer VoIP. Now my IP offers it and it works great other than the pedal. Thanks for your help!
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We have ours through our cable provider...
Wireless here, too. DBF has 2 puters in his office with the router to the main, NIC card in the other, ditto on the NIC card with my stuff in my office. He sure is handy to have around...my own personal "tech support." 
My telephone service is VOIP, but it s through my cable service, along with my cable internet. .
We have had VOIP for about a year now and I love it. I really can't tell a difference in traditional service, except the price. One of the best calls of my life was to Bellsouth to cancel our service!
cable phone and VoIP are the only TRUE unlimited
I can't find a single phone company that has TRUE unlimited. I've used VOiP in the past through Vonage with no problems. I got rid of it only because I didn't need ULD anymore, and they when I started needing ULD again I decided to switch to cable phone and internet. I bundle my cable, internet, and phone all together at a pretty reasonable price. Cable phone works great and no problems with heavy daily use.
Looking for feed back from someone who uses AT&T as their internet provider sm
I get my work over the internet and am just wondering how they are with their services. If you lose your internet, how long does it usually take to get it back up? Do you find them helpful if you have to call? Do they return phone calls promptly? Do they come in and set it up, or do you have to? I'd appreciate any info and feedback about their services. Thanks!
VOIP - If I am not mistaken VOIP requires a high speed connection.
:(
The yellow cable plugs into the back of your computer and (sm)
the other end into the modem. If only one computer is being hooked up, plug it into the slot labeled E1, otherwise you may experience an occasional error message of: "network connection has become unplugged." I hear your frustration regarding ESL "help" technicians -- Vonage is full of them!
Don't change. I had to change back to cable. SuddenLink DSL stinks! nm
nm
No, I know not every facility/provider is
compliant, but two wrongs don't make a right. I want to keep my nose clean if the facility/provider is ever charged and investigated for a HIPAA violation - if the gov't has done so thus far. You think the gov't will buy 'oh, I was non-compliant because my client signed my checks'?...nope!
Who's the satellite provider?
Did they have a large dish like a TV satellite dish or just a little thing? If they use that little receiver there's a thing called a YAGI that they can use with it to get through the trees. The larger dish should not have a problem with trees because it does not have to see the tower.
Its your internet provider that determines when
you may or may not be logged out. AOL, for instance, has settings to bop you off line frequently, especially if they perceive inactivity (writing long emails, reading web sites). Generally, its the dial-up providers that do this, while cable connection provides an uninterrupted (usually Ha!) connection. You can call your internet service provider to discuss lengthening the time they allow til they disconnect you...some will happily change settings, others pretend they don't know what you're talking about! If you let me know your provider, I might be familiar with their timing policies...
Talk to your internet provider!
xox :})
What does third party transcription provider mean?
Ask the provider for an itemized statement of all
transactions since you started treatment. Then audit it and figure out where they made their mistake. Then call or visit their business/billing office and CALMLY discuss your findings. If they agree that you do not owe more, ask for a statement showing the adjustment and a zero balance. Then write a letter documenting the conversation.
G ood Luck!
transcription service provider, I think. nm
s
Provider search sites?
I had a terrific, very user-friendly provider search that I had found on this board several months ago. Now my computer crashed and had to be replaced and I cannot find it anywhere. Could someone throw me a few site names? Thanks!
Comcast cable has ULD that goes through their cable sm
and there are no limitations. I asked them. They said that you could use the phone 24/7 and it would make no difference. The cable modem has a telephone connection and backup battery in there, all in one unit. If you lose your power, the backup battery kicks in for 12 hours I think they said. I personally was reluctant but it is clearer than Verizon regular phone service. Clear as a bell! It is $39.95 a month. If you have any cable service, you might want to check and see if they have this. This is VOiP protocol but I just have never seen anything that was as clear as theirs.
If Comcast has this, it is my guess that the other cable internet services either have it or will have it in the future. This is fairly new with Comcast.
USATasp is application service provider.
TASP - Stands for "Transcription Application Service Provider". They aren't the MTSO, but providing Voice and Text solutions/platforms to MTSOs to utilize.
P.S. USATasp is the subsidiary of MTStars :)
It wouldn't be tolerated from a private provider, right?
It was a privately held company where they depended on referrals from MDs to keep them in business, in today's work environment the normal TAT is 4 to 8 hours. USUALLY there is someone responsible for matching up each days order slips and the reports and goes to medical records if there is any report missing.
I'm sorry but I think disciplinary action is in order for both parties. This really impacts patient care (can you imagine worrying about your mammogram for a month to find out whether that lump your doctor found is cancer??) Where any of these reports for next-day preoperative evaluations? Geesh, imagine your surgery being cancelled because of what she did.
When I worked at an outpatient diagnostic center, the MR supervisor could not leave at night until all slips were matched to either films on the rad's desk to be the first ones done the next morning or all reports were in the couriers bin for delivery or had been faxed to the appropriate office.
If she does not have the time to send out reports and the supervisor does not have the time to manage the work flow, it seems to me they are both pretty worthless.
just my opinion.
d~
Transcription Application Service Provider.
IOW the smart computer folks who deal with the headaches! :)
They provide HIPAA complaint file hosting/ftp set up for MTs. Some charge per line, other charge per month, it just varies. Some provide a call in dictation service and charge per minute. It's great if you have no capital in invest in equipment. :)
I'm not sure but I think it's what some MTs refer to as a platform?
Oh well I cannot stay connected, but my sister uses same provider and has no problem
nm
VOIP
I think I'm going to try Vonage/VOIP, too, as I'm paranoid about getting back charged by a regular company. I already have used Qwest ULD before and got a letter after a few months threatening to terminate (there was no 5000 minute limit when I originally signed on), but fortunately I just cancelled it and there were no back charges. I don't see any minute limit with Vonage, but I have noticed that both the residential and small business plans have the same limitations which say things like continuous call forwarding (not sure that that is). I know a lot of transcriptionists use it and seem to not have problems, so I'm going to give it a try. I don't really know what else to do unless pay by the minute, but it'd cost me a fortune, even with a low rate plan.
VOIP
I have been using Vonage and yes it is true that if your internet goes out you have no phone service but you can set it up quite easily to automatically forward any calls to a cell phone or any number you want if your internet or electricity goes out. My internet rarely goes out and I have had no problems with my Vonage service. It did require some tweaking at first but I love it and I am saving so much money over Bellsouth that I had previously.
VOIP and 911
If you are switching to VOIP for telephone service, whether it is Vonage or another company, please make sure your 911 dispatch center can find you should you need them. The location of a land line phone and more and more cell phones (eventually all because they will all have GPS) will come up on computer-aided dispatch systems. This is not always the case with VOIP. When you choose your provider, give 911 a call in the late evening/early morning when they are not so busy, tell them you have a new phone system and inquire if a location comes up for you on their computer. Actually, anyone who moves or otherwise changes their phone number can (and probably should) do this. The middle of an emergency is not the time to find that 911 thinks you are somewhere you aren't.
VoIP
I use Vonage and I have that same problem. Sometimes it depends on the time of day. Let me know if it gets any better and with what company. I was told that AT&T does not like to help with that.
I have VOIP s/m
And yes, if the power goes out, so does your phone. Power does not go out that often. I do have a cell that is a prepay phone for when I'm on the road, etc., so in case of power outage, I can use that as well if I need to. Just think about it, if the power is out, your not working anyways...
Now I do have a generator as well, so if and when the power does go out, I can get that set up and use that as well.
Voice quality is just like the regular landline for me although I know some people that have had problems with different services. It is normally because of a setting that you need to adjust on your end.
I would switch your dial up provider before you spend a lot of money updating computer. sm
that particular provider you mentioned puts lots of unnecessary "crap" on your computer.
AT&T VOIP has been great! (nm)
nm
Lanier and VOIP
I use digital phone with Time Warner for my Lanier account. I also kept my unlimited LD with Verizon as a back up, but use the digital phone service for my Lanier because I'm afraid that Verizon will catch up with me. Therefore, I have TWO lines, one land one (Verizon), and one VOIP (Time Warner). Both are unlimited LD, but if the cable goes out, I still have my land line. Hope this helps.
VOIP and internet - sm
Yes, the Lanier is plugged into the phone line just like your C-phone. The phone line is connected to the cable modem, so the phone line and your internet connection come through the same modem (I think...not sure of the technicalities). The VOIP is half the price of my land line with Verizon, and VOIP is truly unlimited, while Verizon watches the minutes.
I would go AT&T or Vonage VoIP instead
of hassling with unlimited long distance since ULD becomes an issue for MTs.
VoIP problems
I have had three different VoIP companies over the years, all at the request of my employer. I never lasted more than a week with any one of them and now I absolutely refuse to do that again. Had the same issues you have with the foot pedal and I was not using a C-phone nor a wave pedal. The audio quality would be choppy, there would be gaps where multiple words were missing, etc.
Out of those three different companies, not one could fix the problem, though they all acknowledged that the choppiness could be an issue "for some people". Lucky me!
Hope you fare better!
There is no way I would use any VOIP company
for dictation. I used Skype, and I used Packet 8 for home service. I have known people who have used Vonage. They are entirely too unpredictable and the sound most times is horrid. It might be okay for home use if you didn't call much, but there is no way I would use VOIP for something as important as dictation.
Anyone using VoIP (internet phone) with a
DVI or C-phone to transcribe, and does it work well? If so, what company do you use? Are those companies cracking down on transcription like the regular LD carriers?
My employers forbids us to have VoIP because...
it fouls up lots of things. Also, I have a friend with Vonage and we are constantly cut off, or it sounds like she is talking from the bottom of a fish tank. She hates it.
VoIP plans are the only ones without restrictions
x
Anyone use VoIP phone system
and are you having problems with connectivity? We switched to internet-based phone service a few weeks ago and recently I started having problems with downloading the voice. I get the report but without any voice. If you have had this problem, how did you remedy it? I'm about at my wit's end. Thanks!
VOIP and internet connection - sm
I have VOIP with my cable provider, Roadrunner, and I can use my Lanier at the same time as I am on the Internet, no problems. In my area, this is much cheaper than unlimited long distance phone service with my land line provider (which I kept, by the way, as you have NO phone if your cable goes out). I have not had any problems at all. Hope this helps.
VOIP as second phone line
Is it possible to use VOIP as an extra phone line instead of investing in a second land phone line? I'm going to be working at my mom's a couple days a week. She has one phone line and DSL. At my house I only have dial-up. I have an account that requires two phone lines with no DSL, one for dictaphone, one for Meditech. I really hate to ask her to pay for another land phone line and was wondering if I could use VOIP. Thanks for any input.
my concern with VOIP with a C-phone is
how is the voice quality? I would be interested in something like Vonage as I can take that with me and travel.
voip.com has true unlimited
I called this morning and questioned her extensively on whether it was truly unlimited, and she assured me it was. www.voip.com - not to be confused with the generic voip service like Vonage. She did say that satellite internet users would probably not be happy with the connection, but I have DSL and it works perfectly. One warning - it disconnects at exactly 5 hours, so you have to remember to hang up and re-dial in prior to that.
Question for Vonage/VoIP users
If you are using Vonage for MT, do you use the residential or small business plan, and how many minutes a month do you use?
Thanks!
VoIP in lieu of landline phones?
I read a little article in one of those free local trade publications which discussed ways of saving money on everyday household costs. VoIP was listed as a way to save a ton of money by using your Net connection for your phone service.
The article didn't explain how it all works. Is anyone doing this? Do you hook up your phone to your cable connection or are you using some speaker system/software on your PC to make calls? I just don't get it. All I know is that they said you can call anywhere in the world and it doesn't matter, it's a fixed inexpensive monthly cost. I also don't know if you trade your landline telephone number for something through thte VoIP service.
So, I'm intrigued but totally in the dark about this concept. TIA!
VoIP and foot pedal issues
For anyone using VoIP, do you find that your foot pedal does not always respond? IOW, you lift your foot from the foot pedal and the dictation continues along? Or, you have to press the foot pedal twice to get the system to respond. Sometimes, I'll press the rewind pedal for a second and I'm thrown back to the beginning of the report. --- My C-phone and foot pedal are both new, so it's not with my equipment. And AT&T says they don't support my equipment (although they were helpful once before).
Any suggestions to resolve the problem?
Lingo that is who we use...VOiP, $22.95/month, six months already, no probs.
You might want to investigate further the post someone made about 2007 and VOiP. Seems the government is all hot and bothered because they need to tap phones and cannot do so with VOiP. They probably will end up taxing and surcharging eventually, as well, but for a while it can save you a lot of money...
Has anyone used Sun Rocket VOIP? If so, how is the voice quality and service? nm
I've heard C-phone with VOIP works well (sm)
and a lot cheaper, too. Forget the costly unlimited long distance and business plans! It may be a good idea to have another phone-line as a backup for your C-phone in case DSL/cable goes down.
Change provider vs change to business plan
In your place, I would seriously consider changing providers if there were others available in your area, but I'd ask around about their service quality first. It may not be any better. If there are no other providers, then consider changing your service package to a business account rather than residential. They're usually more expensive, but they also tend to get faster service if there's a problem.
Last summer, I had no electricity for 3 days due to severe storms, but there were some 600,000 in the same boat with me. We just had to wait it out. It's a downside of working at home.
With short arms, I need chair with shallow seat, good back support and high back. Want arm rests
:+
OK! I'm glad you're back down here. Now don't go back up there and read those evil posts ag
Okay? But I have to leave you now, sadly. Thousands of noble dictating doctors are anxiously awaiting my help with their "dictations"....They're all loading up on chips, drinking lots of soda so they can burp, and then have to go to the bathroom...You know the routine! Off I go to earn some pennies!! But, truly, I am thankful that I have a job! 
PS.. It apparently worked..I heard back and already submitted the paperwork back.
I'm not sure how many people they are hiring but you shouldn't stress too hard over it. Do the best you can.
Cable
I notice you have Adelphia!I have it also in Ohio and am anxiously awaiting Time-Warner to take over and get Roadrunner. I've had problems and problems with it over the years. I can't get fast access with our phone company as they are not down our road yet (in country). You are lucky to be able to switch, though.
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