I fired my ISP today because of non-US technical support....
Posted By: Proud American on 2006-04-25
In Reply to:
To give a brief summary, I developed technical problems after my ISP decided to do some upgrades 2 weeks ago. The problems resulted in my getting kicked off line every few minutes. Upon contacting technical support I found myself consistently running into people that had no English comprehension skills and their responses had nothing to do with my problem or how to fix it. I found another ISP that would provide the services I needed and signed up with them 3 days ago, then called my main one today and told them they were fired because of their non-US based labor who couldn't help anyone. The lady I spoke with apologized and said this was an experiment they were doing with outsourcing technical support, but I told her that their experiment cost them a customer who had been with them for almost 4 years.
I've fired off e-mails to everyone in management that I could get ahold of telling them exactly why they were fired, and sharing the idiotic responses I received on my technical assistance requests.
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
You are welcome. It is my best resource for any support or technical help.
x
Wow to Technical Support! Thanks soooo much! ....
for your extensive answer!
I'll start with cleaning up my mouse and working up from there if this does not work.
I'll let you know.
There are still very kind, knowledgable, helpful and generous people in this world, THANKS !
I was told today that all the big computer companies offshore their technical service. Does anyone
x
HELP with Shorthand. Suddenly today when I tried to start work today.sm
my ShortHand would type only the first letter of an expansion and then take all the letters away! I checked and the Type It button is grayed out! I have restarted the computer and looked on the Shorthand Help menu but can find nothing that applies. Can anyone please help me ASAP? I am lost without it! TIA
Perhaps you are right. This one is dated today. The original article was on Yahoo today also with
But this article states it would only affect new customers right now. So I am upset over nothing. I went through heck with BellSouth when they charged me a surcharge of an extra 50 a month and then would write a letter saying I had to switch to a long distance service and pay by the minute because of my "excessive" use. They told me the unlimited charge was for an average of an hour a day not somebody who worked out of their home and I needed to switch a business plan at over 200 a month charge. I switched over to cable because of that and then to read that cable was going to charging on a per use fee and not a flat monthly fee it upset me. It is the nature of our work, VR, only paying for VBC, having headers and footers taken away, now being charged for being on line, etc. It just seems that everything is done to keep to insure less money.
I need some help on the technical
Technical help please......
I work in Word 2003 and am needing to make headers in some of my reports with the following information (page #, patient name, date and report type). My problem is that the page number stays the same (#2) for all pages and when I go into change it all pages change. I know there is something with "sections" and all that, but I'm just not getting it to work. How can I make a header with the numbers to change from page 2 to page 3 and so on? Thanks for the help guys!
Technical help
I'm really lousy in the technical department and I just got a message on my computer that my local C disc space is almost full. I'm thinking I need to empty my recycle bin, but not sure. It is quite full, as I type the reports in Word and send through Outlook Express. Is that what this means? Any help is greatly appreciated.
No, no technical available. Need to have something set up by sm
late fall. Thanks for the help.
Anybody been fired from an mt job?
x
You won't get fired for this.
Relax! Accidents happen to everybody, especially when training on something new. All you need to do is send an e-mail briefly explaining you had 2 technical problems and providing job numbers or whatever you know about them. Then say, "Very sorry!"
It sounds like you are doing fine.
(And I'm supposedly the mean one). @@
Won't be fired.
Why continue doing something that isn't making money. Why take a paycut? I will not take a paycut. I am paid little as it is. If I take a cut in pay, might as well go work at the local Wal-Mart. JMO.
In the technical world
the quality of the parts that comprise one computer is no longer a deciding factor, because they are all designed and manufactured by only a few companies that are world class manufacturers. It's the service that counts. If you get good service (including after sales service) then go for that company. Check, too, the available hardware that are offered in both companies that you are considering. If the local co. has everything that Dell or Gateway has to offer and also give you good service, then go for the local.
I bought mine from Best Buy and gets good service from the pc manufacturer.
Need pop up help on technical board -- thanks!
nm
Need help on technical board
nm
I have a question on the technical help
board please ASAP. TIA
Can you help on Technical board? nm
d
MS word technical help
I type on ExText using MS word 97, and starting yesterday the spellchecker keeps picking up the words "as" and "is" as misspelled words. I even checked MS Word outside of the ExText forum, and it still picks out these 2 words. I keep hitting "add" to add the words so they will not keep coming up, but every time I start a new document, back it comes. Anyone with any ideas on how to permanently add these to my spellchecker so I don't have to keep dealing with this? thanks!
I have a technical question
I'm thinking about getting a new computer, and I think I recall seeing that a lot of companies' platforms aren't compatible with Windows Vista. Is this true, and if so, what do you do in that case. Cause it's not like you can buy a new computer with an old Windows system on. What do you do in this case?
that would be technical - normally I can spell!
technical question
Try core FTP lite. I have used it and it is pretty easy once you get it configured. Just drag and drop files from the left side of the screen tothe right
I'm sure it would come as a relief to be fired.
What an ego! Hasta la vista, baby!
And get fired? LOL You first, Satan. LOL
no message
Just fired a doctor
I just fired one of my doctors and I feel so much better! I'm an IC and this office has been a royal pain! Very late payments, constantly losing reports and blaming me for not transcribing them, never letting me know when they'd be off (wasting my gas and time), getting behind on dictating and then wanting 5+ days of dictation back in twelve hours, etc. The final straw was when they started making me go in the waiting room and stand at the sign-in window behind all their patients to drop off work. Of course, if they were on the phone, I'd have to wait even longer when I reached the window... at times up to twenty minutes before the receptionist would open the window and take the work. I decided my other offices appreciate me too much to allow that one office to treat me like a second class citizen. To top it off -- what did the wife say when I fired him? "You can't do that -- you need the money." Too bad for her, because their money isn't worth my self-respect!
Fired a doctor
I am proud of you.
to just fired a doctor, way to go!
Reading your post sort or reminded me of those new DHL commercials on customer service (or the lack of).
When I worked in office, our old fashioned German boss would never have allowed anyone to wait..if he was running 30 minutes late, we moved every body back 45...those were the good ol days.
Well I Just Got fired so it does not matter !!!!
Back to the office for me thank god I had a plan B !!!!
Fired from one and moved to another
What is the point
No, but I've fired quite a few.
x
In my state you can be fired
for absolutely no reason, probably works the same as hiring. Like in my original post, I passed and told lose 20 lbs- I did not get out of sorts- I felt their loss and went on really to much better things- the telephone companies started laying off right and left so it was a blessing probably in disguise. There was no disgusing for me- literally told that- where in your case it seems like assuming on your part this is what they are thinking.
job stress. die or get fired.
i am quite upset. one of my co-workers passed away. we here all know it was from job stress, but we are not to admit it and were repremanded so by our superiors. basically it came down to "die or get fired". lucky for her she died before she could get fired.
now i am sitting here at work today wondering what the heck am i supposed to do? we cannot talk about the job stress and that is what did her in, but she was sick and getting sicker and this is why she passed away. she was sick and getting sicker from the stress dawg-gone it.
nobody gets it.
tuesday she told me that a lot of her sickness had to do with wondering if she was going to have a job or not and what would she do if she got fired? she was beside herself with worry. she worked her for 25 years, and was a good employee and excellent Transcriptionist until the new supervisor took over and started ragging on her like a pit bull dog and his prey. and this is a catholic hospital. i guess this is the new christian work ethic.
i need to vent. any comments would be appreciated but since i am at work please make them nice. i have had enough bad stuff happen around here today.
But... MTs like that would get, sooner or later, FIRED..
don't you think?
Can you get fired for doing too much work?
Has anyone been fired for getting too much work done? I have been making at least the third bonus tier for the last couple of checks (I have also been working OT), so I am afraid that it might look more pleasing to fire me and hire 2 PT workers that don't make the bonuses and don't qualify for benefits. Has anyone heard of any companies doing this? I have only been with my company for 9 months, and since I am the only one bringing in a pay check right now, I am getting really nervous. Any managers that read this, I more than welcome hearing from you as well. I just want to know if I should be concerned or if I can ease off the worry a little. Thanks!!
Only once have I seen a coworker fired and that was due to
the client no longer wanting the MT on the account. This MT was also a high producer, management raved about this person's high numbers while we gasped everytime we saw their work as it was riddled with careless errors, had no format and extra spaces and lines, uneven margins made their work look like the work of an amateur.
It took just under a year for the client to finally say something. In the meantime, I was accused of being "jealous because they made more money."
Type each report like it is the only way. Make it look like a page out of a medical journal and sign it off with love :) The benefit then comes from having people look to see who typed should a great report. Off days occur, of course, and that is when we should slow down.
You can be fired for any reason they want. sm
They don't even have to have a reason but it doesn't show well for a company to just randomly fire.
Is there anything on the Productivity or Technical board?
I have a technical question. On my toolbar when
I click on any of the categories (File, Edit, View, Tools or Help), instead of getting my dropdown menu I get a trasparent square. If I drage my mouse down, then the titles appear but you can see the screen under them. The same thing happens on Outlook Express. (I have Windows XP). The only one that shows the regular dropdown menus is Favorites. This just started today. Has anyone had a similar thing happen or know what to do about it? Thanks.
Got a technical question, not MT related
I have a priceless message, left by my son, on my digital phone/answering machine, and am wondering if anyone here would know how I can transfer it to the computer so I can share it (and delete it from the phone).
TIA for ideas/solutions!
Long ops are the best! I love the technical
stuff! My favorite is cardiac surgery. Consults are good, too. I really don't care for discharge summaries or H&Ps, short or long. But always glad to just to have any work these days! 
What are the technical specs on your notebook (sm)
Would like more info on the specifics such as the brand, RAM, processor speed.
Technical help, please- buffer overload?
Going along today and computer decided to show me a buffer overload, not able to do anything at all, said something overloaded. Anyone know what this means and how to get rid of it? I used to have Dell, oh how I miss and was told you could not have a computer made by Dell because of Vista and cannot use Vista on my platform. I need assistance, anyone??
Has anyone been fired or dismissed on an account
So frustrated when you ask for help and people do not help who have experience.. Oh well
Korea fired SIX (6) missles
very worried here about NK's intentions now............
Korea just fired off it's 7th missle......sm
http://www.washingtonpost.com/wp-dyn/content/article/2006/07/05/AR2006070500217.html
Cherry pickers should be FIRED!!
If your co-worker was any kind of a true MT she would grow up and do whatever came up in her q. Tell your supervisor! I wish I knew this idiots phone number. It really ticks me off when people cherry pick. You have my sympathy girl.
When her EMPLOYER tells her she is fired, is she going
jkl
I guess you can refuse and be fired and then
be making no money.
Not fired but at 2 places I worked
First place worked on something called units. I would usually go over 50 a day and was told 1 day if anyone got over 50 then would stop and do paper work. Told the boss that would be discrimination against me as I was the only 1 doing over 50. So much for that. The second place was 2 transcriptions only for a fairly good sized hospital. No work sent out, no need for extra people. I was told 1 day by human resources- well look how much you make at 60 thous plus and I said, yes but take the place of 2-3 people. Your pay can and has played into my work in the past. People used to offer incentive, but don’t make too much. Could be the same now with making $$$$.
Just fired off a letter to the author
I laughed when I read the part about the doctor must have been swamped and in a zoo because heard the elephant. I told the author about I along with others heard things such as urination, BMs, snorting, cell phones going in and out, dogs barking at home, and the list goes on. I said soon all the work might go overseas if the salaries here continued or dropped and most are not like the 30 something thou he said but more like in the 20s with women working long days and wkends. Also that was a hoot about the doctors being editors and no one else could change. I think I edit and I do not know of a single physician here who edits, maybe others do but not me. I told him MTers know about work outsourcing but most patients do not and I personally have done work before not only having the name but the SS of that person and good way for identity fraud. I think most Americans would not like knowing their records are going to other countries. I also said no such thing as over abdunance of work here for us, lots of MT employees run low, out every day. Well off my soap box now.
Depends on if you are fired 'for cause'
If you are let go because of incompetence, absenteeism or some fault on your part, the company can appeal your claim for unemployment and possibly win. Do they have documentation of your misdeeds? Disciplinary memos about your inability to perform in the job adequately (bad QA evaluations, etc.) or that you consistently were AWOL?
If they let you go because of lack of work, lost accounts, company reorganization, in other words nothing that was your fault, you will most likely qualify for unemployment, although I believe most companies consider it their duty to contest such a claim.
This is administered state by state, and it's hard to generalize about each state's procedures. But I believe it is usually the company that has the burden of proof that you were a bad employee, since it would be very difficult for you to prove a negative - that you were not.
fired/voluntarily quitting
Rule of thumb is if you are fired unemployment isn't as difficult to obtain. If you voluntarily leave a job, pray . . . harder to get it.
|
