I don't work for Heartland, but the line
Posted By: MI MT on 2005-08-23
In Reply to: Good Luck Keeping Your Job at Heartland!!! - SickOfHIS
about the average age of a US transcriptionist being 59 years old is a BUNCH OF CRAP for having to send work overseas. What a crock!!!
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Heartland - lack of work
Heartland never has any work for the US team, know why? They have to keep the Indian MTs overseas busy! Management (former MQ drop outs) try to paint a pretty picture for MTs that the software will get better or the clients are okay. Well the system is horrible and the clients are 110% ESLs!
Have a hospital I work for and they consistently change work types and do line counts. (sm)
Management just doesn't understand in order to crank out the work you need to be proficient by typing the same accounts. Go figure, they just don't get it ??
Usually work "live" on a Cphone, while connected. There are ways to record & work off line, bu
s
I don't make 0.08/line.. I work for no less than .13/line. nm
.
The bottom line is doesnt matter what they pay if there is no work you make no money. Bottom line.
:
When I was at Heartland...
I always found it odd that system/server issues would arise at the beginning of a payperiod and then you would have to work extra just to make up those lines! Really,
I think they had control to do those tech issues, because at the end of the month (billing time) they would offer a crazy bonus - looked good on paper, but the accounts were terrible!
Not to mention not being paid for a tech issue that were HIS's fault!!
Heartland
MQer - Would the person's name be Colette? I have been there, if you decide to go to HIS, watch your back. Believe it or not, MQ is better!
Heartland
I have read the board on Heartland and was wondering if there is anyone out there that likes this company?
Heartland
Sorry, HIS caused brain damage for me - her name is Colleen - I personally met her and she is a backstabbing b....ch!
Heartland
Wondering if anyone has heard anything new on the sale of Heartland. I currently work for them and at times I can be worried about my job. I work as usual, but cannot help for wondering how safe my job is.
I seen a couple things on Heartland even some old ones saying they were over seas owned, which is not true. They are owned by HCR Manor Care and based out of Toledo, Ohio.
Which Heartland?
The one in Oklahoma? Heartlandtranscription.com?
Heartland Transcription
Anybody work for them? Any info on them would be appreciated. thanks!
what happened to heartland?
I am an ex-heartland employee. Manor Care, who owned heartland, tried for nearly 2 years to sell it off because it was losing money for Manor Care. Finally sold out to an Indian company, and yes, everyone was laid off on the US side. A lot of the MTs, QAs, went to MQ. I was a QA and still am for the Q. When I read this stuff about CBay, I get the biggest sense of deja vu. It's nearly the same scenario, the same untruths being told, and it will be those who have their heads in the sand that will be shocked when the end comes. Make plans for the near future, don't get caught unawares, and have faith in yourselves--there are companies out there who will take you, no problem. Just be prepared.
Heartland - the heart of the industry!
Heartland is the best company I've ever worked for in the transcription business.
Check out mtjobs.com, find a post for them, you'll be really glad you did. They are fair, always there to help you. They have great benefits, and one of the few companies where you are not just a number at the other end putting out reports. When I call them, they answer. No automated lines. When I have a problem? They fix it, right now. It doesn't get much better than that. :0)
Heartland requries no fee no deposit..nm
..
Heartland's GEMSTAR is awful...
...it's obvious no real live living, breathing MT ever had anything to do with the design of this software. It is very slow so if you were being paid production pay, you'd be losing money using this gem of a piece of software.
Heartland is finally purchased...
Spheris purchases Heartland Information Services.. more to come later in the week
Heartland Information Services
I have read all about the difficulties with MQ here. Anyone here have any experience working for Heartland Information Services.
Thanks
the Heartland Layoffs happened before.....sm
 and as long as we have MTStars.....it will not become a thing of the past so quickly!!! Thanks MTStars!!! 
no, I think it's Heartland Information Services
www.heartlandis.com
If it's the Heartland I'm thinking of (and I think it is), last year they fired all their US MTs in one big swoop and sent all the work to India.
Good Luck Keeping Your Job at Heartland!!!
I think I have had enough! Yes, I admit, I currently work for Heartland and truly thought they wanted a domestic team. I didn't think much of the managment changes and truly thought we (domestic MT team) would be okay even if HIS was sold, well think AGAIN!
We are being fed a load of crap from the new President (Dennis Paulik)!! The below was sent to me annoynomously. I think that all US-based MTs for HIS should up and leave! Why wait, obviously, he has "other" intentions that don't include us - the USA TEAM!!!!!!
Heartland Information Services, Toledo, Ohio, which employs 1,400 to 1,500 foreign transcriptionists in three cities of India, may help explain why. Dennis Paulik, Heartland's vice president of sales and marketing, says that HIPAA standards are applied to all transactions, including anything outsourced. The company leases private, transoceanic lines, so all transactions are encrypted from the time the information leaves the hospital, to the moment it is dispatched from Heartland's U.S. offices to a transcription center in India, until processing is complete and the medical transcript goes back to the hospital.
Paulik says he hears time and again that there aren't enough U.S. transcriptionists, and that those who do still work here are an aging population--the average trained American transcriptionist's age, he says, is about 59 years. It's one reason his company was formed, he says.
"You're going to have a growing need, and fewer transcriptionists," Paulik says. "It reinforces that point that people have just got to go overseas."
Oh yeah? Go to company board and read about Heartland's layoffs.
it's really not fair to tell people to get into this business when it's obvious there's big trouble and the S--- is just starting to hit the fan...
I have NEVER seen another line of work like this!!! sm
I'm not a spring chicken, and I'm not naive, and I've been in this business for "only" a mere 12-13 years. I'm sure there are plenty of MTs out there who will tell me I don't know what I'm talking about, for this reason.
However, I've been in business for myself in other lines of work. I can honestly say I have never seen such a negative, oppressive, self-denigrating line of work as this.
I don't know a single other profession where it is NOT acceptable to find coverage for yourself (yes, at the risk of losing your client) so that you can get the rest that every human deserves.
Again, this individual TRIED TO GET COVERAGE and the client will not LET her. You are preaching to the choir!!!
Unreal. Just unreal.
As for rates, for most industries, if you know where to look, you can find them. The Internet is a big place.
You might want to look into another line of work.
I won't work per line. $15-19/hr
Are you going into another line of work?
DSL does work through the phone line
I have mine through SBC. They sent filters to put on each phone line. Does not interfere with phone usage.
Since the modem is plugged into an electrical outlet as well, you will lose your connectivity if the electricity goes out.
You seem overly worried about no electricity. lol ???
ICs - how much do you make per line and do you work for ...sm
a large company, small company or have your own contracts?
Wow! This must be the only line of work where the wages
I think you need to find a different line of work.
I think it's better to work by the hour than the line.
By-the-line SOUNDS good, but there's no control over what accounts you'll get, or how accurate the line-counting software they have is, etc. You may start out on an easy account, but as you pick up speed on it and start to make money, they'll switch you to a harder one. And when you pick up speed on that one, you'll get another harder one. And so on and so on. Benefits probably won't be as good at home, either. The only thing that's better about home is not having to deal face-to-face with management. But at least you have the security of knowing your paycheck is going to be the same each time, and won't dwindle down to less-than-nothing if you have a bad day, or a bunch of bad dictators, or no work. And you mentioned a RAISE. That's something most of at-home people will never see in our careers with any company. The only way we seem to be able increase the cpl is if we change companies. But then you still end up on that treadmill of being given work that you may do well, but you can't make money doing. They get ya coming and going.
I work for NTL and make .12 line
nm
I work two accounts. One is by the report and one is by the line.
Keystrokes has both, and it depends on the type of account. Some have a lot of normal exams and plain xray, the one by the line has mostly MRIs and CTs. I think it is fair and I make great money.
If they want to pay me 20 cents a line to work weekends.. I'm
and no I'm not making it up or exaggerating.. with 26 years experience you really CAN make excellent money in this business.
I would let her know she hired you for MT work at a certain line rate (sm)
and things have changed gradually and you need to discuss another rate for editing.... I would charge her either an hourly rate for editing - whatever you feel comfortable with - or a flat line rate - and I would not do anything else until you come to some kind of an agreement.... she definitely knows you know your stuff and is taking advantage of you.. good luck!!
I'd force her hand while you line up other work.
I would continue doing the work and returning it as soon as it's done. Once you've transribed/printed it's their responsbility from there. I've seen so many docs think they can't afford to pay a measley paycheck but can well afford big houses, cars, vacations. Let's face it, they really don't know what 'tight' is. She seems fishy, very odd. What doc wants you to postpone getting work done? That's just plain bad business. I'm very sorry for you. I think you should keep doing the work, line up something else, and let her squirm and have to face you. If she phases you out by trying to avoid you, nicely get in her face, and make her be accountable for how she's treating you. I'm also very sorry about your husband. You'll be in my prayers.
all clinic work companies pay 6.5-8/line.
NM
Good luck, what line are work are you in now? nm
x
MTSO I work for, get paid by the line.
x
I work for 3 docs and am paid by the line
One doc will do 30 lines in 1 1/2 mins. and another will do 30 lines in 7 mins. Quite frankly I hate working for that particular doc. He ummms and ahhhhs and shuffles papers constantly. I definitely feel cheated when I type his charts.
The bottom line is if the work runs dry, then
It's not rocket science.
$25.00 per hour is more like it. I work now at per report and 14.5 cents per line
and average $30-42.00 per hour
If you're so brilliant then, why aren't you in a better line of work?
1. Surgeon.
2. Attorney.
3. College professor.
oh, and yes, my brilliant one - what year exactly did you graduate with your Ph.D. from Harvard?
LMBO
I get 12 cents line/pull work off their VPN, transcribe in --sm
Word and send back via their encrypted e-mail.
does anyone else work for a service where you have to get your line counts from a website?(sm)
I presently work for two services. For service A our line counts post to the company password-protected website. However, that isn't a problem as the program we use shows us our line counts as we go along. Also, the line counts are available to us, from the program, within five minutes at the most after finishing the job. It also posts to the website within that time frame.
However, for service B we have to completely RELY on the website for our line counts. I'm not sure how the site works or how the jobs/counts get posted to that site but there are ALWAYS times where this site is down (usually around the end of the payperiod so we can't tell how much we've typed at any giving moment.) Also, we cannot verify whether those counts are right because we do not have access to what is considered a line (other than the standard "65-character-including spaces"). Does anyone else work for a service where you have to get your line counts this way? What do you all think.
How many hours a day do you work? Are you still paid per gross line?
Not saying I don't believe you. One has to consider too that you have 20 years of experience, that makes a BIG difference in production. I'm about four times faster now than I was when I first started out. Newbies need to consider this too when contemplating MT as a career.
A gross line is anything on a line is a line. A line set at 65 characters means it sm
has 1-inch margins on each side. The maximum number of characters on that line would be 65 and that includes spaces. If there is 1 character on that line it is a line.
A standard 65-character line usually consists of 65 characters with spaces unless, of course, the employer does not pay for spaces and then it would be 65-characters without spaces.
It means one MTSO offering to pay you 3, 4 or 5 cents/line less for the same work you do at another!
ExTest users - what about not being able to see line count except on website - does this work out ok
nm
Your company will dictate whether working off line via recorded work is even
s
It probably means you're not Indian and won't work for 2 cents a line.
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