I am slamming the attitude of QA personnel who obviously
Posted By: Twist this. on 2005-08-06
In Reply to: Then why exactly are you slamming on your QA? WOW you are one twisted person!! - passing through
hate their job as it is and obviously have verylittle respect for the people they do need to deal with. Your attitude alone is enough to make me not like you and I don't have to deal with you. Thank Gawd!
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Then why exactly are you slamming on your QA? WOW you are one twisted person!!
x
You're slamming her, and you can't even spell?
If it's so scarry, did it get injured somehow? Where did all those scars come from? Lemme tell ya, I'd rather have an "uneducated" MT who can at least spell basic English words than an "educated" MT who can't. I think a lot of this discussion has to do with the fact that some people are just born with exceptional linguistic skills and others aren't. Some of us don't NEED MT school because every aspect of MT comes easily to us. Some people think that if they had to struggle or study hard, we others cannot possibly be more naturally adept at it. Every person is different. We all bring different skills to the table. People really need to stop discouraging others from getting into this field. You can't measure the quality of an MT by a brief description of her previous education and work experience on a message board. If I had listened to y'all seven years ago, I wouldn't be an MT. People were so vicious telling me that I couldn't possibly be an MT. Instead of scaring me away, it ticked me off. I think I've proved all the naysayers wrong.
Thanks for not slamming me on my spelling of "emlpoyer"...sm
Seeing as how I am an "employee at will" I am hoping that they would respect the fact that I just cannot give them 2 weeks notice. In the company manual it says if I don't give them minimum of 2 weeks notice that it could preclude me from being rehired. Thank you again. I think I just might try this and hope that they respect it. They are a great company.
before slamming starts..pay is good..work is there..sm
before the naysayers (or the ones cycling through the system) start, we pay top money, always have AND the work is there...have never had complaints of not enough work. I have had people claiming to do 100+ reports a day that do 20 a week...I have had MTs claiming that they have never had reports returned and yet every report they produce is full of errors or blanks. So either there are clients out there that take anything produced and have editors they pay to fix everything or these people are in LALALALALAL land.
I have had seasoned MTs apply that can not produce quality work...so while I have "been there and done that" as to working for national companies that give you 3 or more accounts because they over hire...worked for national companies that get you up and running then switch you to ESL only accounts so you never make bonus or even lines for the day...I have also been on the end of hiring and setting up people that have stolen equipment, programs and clients. I have hired people after good screening that have never started work, or worked one day and then never worked again.
It is a two way street...there are good MTs (all of which must be working because I sure have not found any lately) and there are bad..the same bad ones that slam newbies on the boards or give snippy answers for everything posted. AND htere are bad MTSOs out there too. Not everyone is a perfect match for each other, but as someone that has been on both sides, it gets old to constantly hear about the bad MTSO or even national companies, but we never hear ANYTHING about the bad MTs that are out there...and there are...ask any MTSO :-)
I was referring to slamming the cherrypicking post
nm
It can also mean that the QA personnel
has more resources available, i.e., old reports and the like, that the MT does not. Not every company makes old reports on a patient available or old dictations by the dictator available to the MT.
This is a plan to cut QA personnel and cut pay for MTs
Even if you tried, you cannot learn ESLs when they come from different specialities and different languages in a big hospital. I am a production typist paid 8 cpl and to take the time to "learn" ESL designates a CUT IN PAY for me. So you may THINK you are making more money but if you factor in listening and listening and listening over and over, making sure you have commas where there should be commas, agonizing over sentence structure, what to type vs whether to cut a run on sentence, that is nothing but a plot to make us THINK we are getting a raise but we are taking a cut on hourly wage.
Non-essential personnel.
You're right about QA. I've been saying this for years. I worked at one of the top hospitals in the country and there was almost no QA or editing after training. You leave a blank and the dictator fills it in and makes other corrections as necessary before signing it. You look it up on the system the next day to find out what it was.
"More suits" are typically found at the national "corporations." So is the high overhead of maintaining a corporate headquarters with lots of padded chairs and air conditioners. I prefer an MTSO working out of their basement but the corporate profiteers devoured most of them or drove them out.
If you are making more and working fewer hours I'd say you are clearly the rare exception to the rule these days. I'm currently making about half what I did a year ago with a smaller company and it's not a bad line rate compared to what most others are advertising.
Between the miserable QA personnel and
physicians who misspell medications, I'm fed up. Not only are we supposed to check the spelling of a medication, even if the physician spells it, but also, if he or she dicates a letter to a patient, we are supposed to confirmt the patient's address; street as well as zip code. This is an absolute waste of my time, as the patient's addresses are not listed in any part of the demographics, but on the patient's CHART, from which the physician is looking at while dictating! I get even more inflamed when I receive an email from QA that ALWAYS include an explanation mark (!) in the opening sentence. I mean, who in the heck do these people think they are? I find them rude, demeaning, not to mention totally unprofessional when they care corresponding. Talk about forgetting one's roots, and how it was for them when they started. The tone of their emails speaks volumes that they are miserable doing their job, but get their jollies off by writing to you like you were a little kid. So if you love pulling rank and demeaning people all day, join the QA Department and be miserable like the rest ofl them. 
That's Civilian Personnel Office (CPO)...Sorry.. NM
x
The surgery center personnel are just as guilty, IMO. sm
Doctors are not untouchable. Any nurse or tech or secretary who has direct knowledge of a doctor using illegal substances and going into surgery is contributing to the problem.
it all started with the VR software marketing personnel. SM
This craze started about 10 years ago and kicked into full force within the past five years or less. Someone selling the software convinced the physician practices, hospital personnel that they could save a fortune on their transcription costs. Little did they know it takes a Transcriptionist to pretty much retype the report produced by VR, and then sometimes QA/editor to check it. Now that's what I call a savings people. Now the VR systems are being utilized by our ILPs, who try to correct the errors in VR when they do not have a firm grasp on the English language...We're talking double disaster here. Let the doctors and hospital administrators think they are saving bundles on their transcription costs. How very sad and ignorant on their part.
Yeah, but medical personnel who actually work directly with
patients are a bit "different" like that. They think nothing of taking a look or having a touch here and there. And the morbid senses of humor many of them have. My friends from high school are both RNs now, but they're like that.
Sounds like a wartime military POW personnel training manual..nm
Health information personnel, medical records, clerical..sigh...nm
s
LOL LOL LOL? What do you know about my attitude? LOL
I know you are management and you know what? You can't put out this fire. Attitude? Why I'll just tell my mortgage company that my attitude was bad, I got a bad QA report because I couldn't interpret ESL dictator and could I please not have them foreclose on my house. Attitude indeed. Check own queenly gotta be right I'm better than you lowly MT attitude yourself.
you can keep your attitude to yourself
The information I got was in the email, not on actual paperwork. If you don't want to answer, then go but somebody else. I understand the concept of work more, get more, DUH yourself.
Attitude
I am truly sorry if I offended. The question itself sounded kinda "duh" to me. Again, I apologize. I've been 46 hours with no sleep and okay, so my brain is not on it's best functional mode.
I am utterly at a loss for words now as I honestly meant no offense.
wow, what an attitude he has!
Well, I am sure glad that I do not work for THAT company! Seems this outsourcing thing is getting WAY out of hand. He moans about not having enough MTs in this country - I think that they just need to get the pay per line rate up some (pay us what WE are actually worth for once, and quit sending it ALL overseas so that these companies can "SAVE MONEY??"). I would like HIM to live on what WE have to live on!!
i like your attitude
excellent point
Someone with her attitude needs to
go elsewhere. With her around, I was almost dreading coming on the board sometimes. She is always looking to start an argument or putting somebody down. I, for one, am glad to see her go, and only pray she stays gone. What a drag!!!
Attitude is everything.
My impression of your post is that management never gets it right; only you do. I wonder if they could ever do anything right in your eyes.
It's too bad that there are so many people out there with the attitude that the company is "out to get them". There are a lot of good companies and people running them out there--just as there are good MTs.
If I work with someone like you, I'm sure I already avoid you because I don't want to be around such a negative attitude; if you work at home, I'd like to say "thanks for staying home".
With your attitude you should do the same
Since the only thing you can come away with from this discussion is "give up and do something else"!
Certainly, with that attitude...
You will have a difficult time achieving anything positive in life, connections or not.
Are you serious? The only attitude so far has been yours! nm
x
just me and my attitude?
apparently not.
Maybe it's your attitude to begin with.
Change your tune. Be sugary sweet when you think someone is being rude to you and see what happens. Pay it forward. Give someone a smile or a kind word. Let someone in line in front of you. Just do one little nice thing per day and it will multiply. People are never rude to me. Everywhere I go, they know me by name because I take the time to be kind to them. Gas station, grocery store, bank, school, doctor's office. You might have to fake it 'til you make it, but you can change your outlook and how you perceive the world treats you. If someone is "rude" to you, blow it off. Maybe they're having a bad day and it's nothing personal.
Their attitude usually starts it!...sm
I've dealt with some really helpful techs, but mostly alot of real winners (not):
One experience I had at MQ (no longer work for them), but I told the tech that the modem they just sent to me was fried. He told me that was impossible; they check everything before shipping. He made me do this and that for about an hour! When none of that worked, he said, "you don't know anything about transcription equipment do you?". I told him I knew enough to know when a modem is fried, and probably said something else! He told the supervisors that I was rude and whatever else he wanted. The next day the supervisor called and alluded that we had a "personal problem"! UGH!
After two supervisors had me do this and that with the modem and computer, they decided the modem was unusable and would ship me a new one (24 hours later with me losing work time while paying them to rent the equipment, not to mention getting stressed and frustrated wasting time with the tech with an attitude).
Your being frustrated and sarcastic is perfectly understandable! But, yeah, they "tell" your supervisor!
There was no "I'm better..." attitude in my post.
Your perception of me is that way because you don't like my point of view, my success, my refusal to be a part of the pity party like everyone else.
I gave the OP a good piece of advice. Save her money and work on healing the heartache of this situation. I stated in my post that it is a heartache and her frustrations are completely right on.
Too bad if you don't like my advice. I'm not cat fighting with anyone. Sounds like you have PMS!
Take some Midol, will you!
nice attitude
xx
And it is exactly this kind of attitude....sm
that will continue to keep MTs classified as clerical help. Until we start taking some accountability for our own professionalism, nobody else will sure recognize it!
18-year-old with attitude
Our son is a sophomore in college now. He works during the summers for clothes, books, etc, but we pay his monthly tuition. He is almost 20 and just now got his license, no car or truck, cannot afford to insure that right now. Last year we paid 700.00 a month for tuition, this year 1300.00 a month for tuition, but he is a good kid, has ADHD and studies hard. Tuition is a lot to pay for every month, but if he can get a good education, works hard, etc I am willing to pay for it. He is home now for winter break, helps me around the house with everything and is a good kid. We never thought he would go to college because he struggled so in his vocational school in high school, but his last year of high school he studied and turned his life around, got help with his ADHD and now seems to be on the right track. I opted not to take out a lot of loans for him because I do not want that burden on us or him in the future. Do what you think is right for your son. Of course their attitude is everything. We don't mind helping our son out because he has a "good attitude" and wants a college education so he does not have to work as hard and as many hours as his mom and dad do, as we both have 2 jobs each.
lol Who are you to say her attitude is out of line?
lol
She probably doesn't have your attitude and THAT
nm
It is all about the attitude, not the accomplishment!
x
Only if you want..its all about attitude and effort.
I am not a Dr. Phil fan either. Just do not like his attitude.
;
Horrible Attitude
That's really a horrible thing to say....just because someone feels confident in their skills is not a negative thing...it's a good thing....more people need to be "in love" with themselves and maybe the world would be a better place!
good attitude
Bless you for raising your sons to be men of honor -- soldiers. No matter what one thinks of this war, I so admire the men and women who are putting their lives on the line for us every day. Thank you. (Though I envy the part about "fantastic salary" at the hospital where you work, you deserve it!) You go, girl.
good attitude
Thank you so much for your kind words Dawn. I hate the war, this is not a "good" one....but all the gals and guys that are in it deserve all of our prayers and good wishes. We must stand behind them until they all come home.
As to the good salary...I am most grateful for it. I wish each and every MT could have the same, and let us hope things change so they (and you) will.
Keep smiling and pray for peace!
Oh, that's a great attitude.....
I am very confident in my job and my brain and my knowledge of the use of the English language. I know I am better at composing a grammatically correct and near perfect report than most doctors dictating as fast as possible just to get it done, or especially since the surge of ESLs. Sorry you don't have that confidence, some have it and some don't. That attitude that this job is just typing what they say is what got this industry into the poor quality state it's in today. If an account doesn't state *strictly* verbatim - and most do not -we are expected to type it using proper English and good grammar by editing without changing the context or meaning. How long have you been doing MT? Just curious.
Having an "I'm worth it" attitude
However, with so many companies hiring to simply crank that work out, it is a shame that we are not compensated for such. If you are an MT from home, there are quite a lot of advantages to that. I also have found that working online is less stressful, therefore, I really do not mind the cut in pay. The online work is where I have taken the cut. It is not the accounts that I have attained on my own. My suggestion would be to cut out the MTSO and gain your own accounts, and I think you'll find that MT pay is really good. Sometimes you have to take your own initiative to make a situation better. What is the saying? When life gives you lemons, make lemonade! 
This attitude is a prime example of why
LOL
This is the kind of attitude
Almost any job can be viewed as helping humanity. The checker at the grocery store helps you in the process of obtaining the groceries you need to feed your family. The bagger helps you bag them and maybe even helps you carry them out.
You don't have to be some hotshot doctor or nuclear physicist to help humanity. Just smile at everyone you come in contact with today. THAT's helping humanity. You may not know it, but someone may really appreciate that smile, and it may give them a sorely needed boost.
MTs work day in, day out, transcribing various types of medical records which are a VITAL link in the chain of medical care. Helping humanity? You bet we are!
It kind of seems to me like an "I was here first" attitude-
"I was here first and this is MY job and who do you think you are trying to get in on it now?" Just my 2 cents.
I can't believe what a lousy attitude this MT has
That certainly isn't the way to get a better raise next time. If I were in your position, I would start training someone else for this job. When that person is up to speed, sayonara, Ms. Bad Attitude.
She HAD a 'positive attitude', and look where it got her. (nm)
.
I don't understand this attitude. At other
jobs to people just get to pick over what they want to do and not do the rest?? NO! Our job is to transcribe the doctor's dictation, be it bad or good. You will never learn anything if you just take the simple things. I for one, enjoy my job and like the challenge some dictators provide.
Ask away. But no reason to get an attitude
x
Good attitude
I think your way of thinking is the best. Many issues do take care of themselves and often lead to a better place we could never expect.
that's a terrific attitude
I think you have a great attitude about all you have been through. Instead of sitting around feeling sorry for yourself you appreciate what you *do* have. Good time of year for that reminder. :)
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