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Serving Over 20,000 US Medical Transcriptionists

I've had to buy a few keyboards because of missing keys

Posted By: LinK on 2008-10-20
In Reply to: Just seems like a big-time waste of money - sm

The main reason I do that is because other people in my family use my computer. It's not just used for my MT work.


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I tried that with mine, but the letters on the keys are still missing :)
NM
I may have one. I've got a pile of keyboards and other
computer stuff I'm sorting through, trying to decide what to recycle, what to give to Goodwill, etc.   I'll look tomorrow to be sure and let you know. 
I've worn holes in my keys.

I found a keyboard that I liked and kept it until I was forced to trash it. Who needs letters anyway? 


How would you handle clinic notes coming up missing after you've delivered them to the facility?

I type the clinic notes at home, print them, verify the all notes printed, place them in a manila envelope clearly marked with the clinic name and dictator doctor's name and date of clinic.  I then deliver the notes to the lead Transcriptionist at the hospital which manages the clinics.  She in turn distributes them to the clinics. 


The last two weeks, I have gotten several calls from the lead MT that I give the work too that clinics are calling saying they are missing certain notes from certain days which is impossible because I type all notes for a specific day in one large document and print them out together.  There is no way that some are printing and some are not.  Plus I ALWAYS verify that each note printed.  Today, she called and said there were missing notes from two different days.


Then there is the issue of my work being typed by someone in the hospital.  When I deliver work I get a print out of what's on the system as far as clinic notes.  It is a worktype specific list that only I am supposed type.  There are a couple of doctors who dictate all their notes in one looooong job.  There were two very long jobs on my list, but were never pooled to me.  When I enter the specific job number, it says they have been transcribed.  In one instance, the dictator dictated half on one job and half on another.  I typed one job and the other just magically got transcribed.  When I've called to ask who's typing these reports, no one seems to know.


These ladies in this particular transcription department are not a friendly bunch.  I have felt that they sort of resent the fact that I am doing work from home while they have to come in and type.  I think they are wondering why they aren't allowed to work from home.  The work I do is very easy clinic work and would be pretty easy lines for one of them to do just to pad their line counts.


I have a meeting tomorrow with the HIM director who contracted with me about TAT and I know they want a shorter TAT than the agreed upon 24 to 48 hours and I know she is going to want me to make more deliveries than the three I do a week now.  I have asked that they set up a remote printer for me so I can print from home that way delivery isn't an issue anymore, but they act like this can't be done which I know it can be done.


I'm about to cut this account loose, but it's such easy work.  It's just that I'm running into brick walls at this place.


 


Thanks for listening to me whine! 


Anyone know what OEM means? Looking at keyboards to buy & there are some MS 4000 keyboards advertise
anyone have a clue?
These keyboards are designed after the original IBM keyboards that
have the "clicky, audible sound" when pressing the keys - not the hushed, soft, nonexistent touch & feel of the newer keyboards.
Think it depends on what you've learned on & "typed" on as to your preference regarding touch, sound feedback, etc.
When my original IBM keyboard was going on the blitz(1995),I searched far & wide for a company to repair such and/or replace it. This company has repaired such - several times. This company does offer clones of the original IBM that are very comparable to the original. They also have other keyboards available made by their company, but I have no personal knowledge as to their touch, etc.
As a side note, this company will repair most model keyboards for a very nomimal fee if you have a favorite you don't want to part with - ask for Jim Owens - he's a doll-babe !!
I know this company makes several of their own keyboards, but what I believe mdlfcrs is referring to is not known to the newer transcriptionists. In other words, the keyboard she/he and I are talking about is not ergonomic, soft-touch or mushy feeling. It goes back to the days of the typewriter - you heard it, you felt the keys - a totally different feeling compared to most "computer keyboards" -
I use EXText with my current job and I've used at a couple of other jobs I've had. I've ne

used DocQscribe, but I have used Meditech, Cerner, Vianeta, the Precyse platform (I can't remember the name), Dolbey, and  Lanier platform I think was called Cequence (?). 


Out of all the different platforms I have typed on, I have liked EXText the best.  In my opinion, it's very user friendly, easy to learn, and I really like ESP which is the built in abbreviation expander.  Plus it is very easy to create your own normals which I love.  My fingers literally never leave the keyboard because there are macro keys for everything.  You can use your mouse if you prefer or learn the function macros.  I love it.  I think I'm more productive on EXText than with any other platform.


Thank you! Do you know if the missing
girl was alive or not?  I sure hope so. 
What's missing?
I haven't noticed any that are missing.
Am I missing something?
Where does it say that Amphion is using Interfix to send work overseas? As I read it, Amphion has used this company which HAPPENS to be branching out to Trinidad and Tobago, but I see nothing that connects the two. The statements in bold don't say anything except InterFix has helped Amphion interface more effectively.
Am I missing something here? sm
Employees pay their own taxes just like independent contractors. The only additional tax the IC pays is the employer's 50% portion of FICA which, if I remember correctly, is 7.5%. I fail to see why so many are under the impression that as an employee the employer 'pays' their taxes. I've been an IC for 2 years now and have seen my taxable income decrease due to the numerous deductions I'm eligable for. (We have an accountant do our taxes for us, whose fee is a business expense/tax deduction/overhead item - whatever it's called. That's why I use an accountant!) Lately it seems that many are opting for employee status, which is fine, but I'm not sure that an accurate picture is being given of the ICs gross vs net income.
Missing your dad....
I can't say I know what your going through, because I don't, but I wanted you to know that I read your message and I am so sorry. Do you have any grief counseling in your area you could attend or a pastor at your church you could talk with? I'm 45 and my dad is 71 and I know that day could come at any time for me too. Hang in there WIMT. Are you in Wisconsin? I am too. If you need someone to just talk to you can feel free to contact me, just give me your email address and I'll e-mail you directly. I'd be happy to listen if you need me.

LB
Went missing
Does it bother anyone else that TV shows, news reporters and newspapers are saying "He went missing last week..." Shouldn't it be "He has been missing since last week...?"  I've asked friends and family, but they don't notice.  I figure transcriptionists are more aware of grammar than regular people.  It makes me crazy when they talk about someone "going missing."  They're not going anywhere, they're just plain missing!!
missing
I first heard someone on a local news station say it last year.  Now I hear it everywhere?  Where did that phrase come from?  I guess I "went missing" when that phrase was invented.  Irritates me too.  Oh, and so does Nancy Grace whether she is saying went missing or anything else.
I'm missing something
If you billed April in May, shouldn't you have received the money from when she helped you?

And did you have a contract set up with her.

I would just pay her the $100.
What am I missing?????
What's the deal with someone going out of town? or not letting the employer know??  Is this person an IC or an employee?  and why is it that so many "employer's" do not understand that they cannot dictate hours of work to an IC?  maybe this is the case?  I know I have dealt with plenty like that.  Perhaps, I am wrong - I know I missed something somewhere in all of this.
Maybe I'm missing something here.

"...my WAV pedal is acting in the same manner - tap the pedal to listen and tap it to stop the dictation." That's how mine works so what do you want to do differently? How did it work before?


you bet I do, but you are missing sm
the point. I think knowledge and experience should pay a whole lot more. My point is if you do learn all you can and can do every kind of report type and do it with an excellent report then you will not have the problem of not being able to make any money when the companies are only paying 8 cpl. The pay is not going to get better anytime soon. I know there is the exception to the rule and the companies, mostly smaller companies, who pay more but there are so many larger companies that are paying the 8 cpl. Personally to do OP reports all day long I think I should be making 15 cpl! Wouldn't that be nice but it isn't happening and I am perfectly ok making 8 cpl and doing what I do for now. Its better than no job at all.
I may be missing something, but I'm
//
where would you be if your daughter was missing (sm)
in another country?  The posts on down the board are appalling, some of them anyways!  I would hope that any parent in their right mind would be right there, no matter where "there" is, if their child were missing.  I know I'd be whereever I had to be.  I could not rest until I was there, waiting and helping to find my child.  I'd go to the ends of the earth to get my daughter back, no questions asked.  And maybe people are donating money to them so they can stay in Aruba and help find their daughter, as well as keep their lives going back here at home.  Where has compassion gone? It's truly sad that we ridicule people for simply wanting desperately to find their lost child.  Just Sad.
Me neither! Ha! We must both be missing something! Maybe we should try the warm
milk? Blech...sounds gross! Actually, I'm just getting rolling now - my morning - so am having coffee! If I were to have sounded irritated, certainly my irritation would be 100% to the dang fool recruiter who pulled this "faux paus" on the poor woman in the first place. Now, if you want to get me irritated, just get me yamming about recruiters...currently my FAVORITE people in our industry...I can't find the appropriate face-thingie to express pure disdain....How about, PEW!!
missing lines
I have had lines missing and they always pay me on the paycheck.  It never shows on my lines but when I get paid it is added to my lines.
missing girl
I did miss some of it, but if the missing girl was the man's daughter, then she was alive.   His daughter  was the one at the beginning with the ring in her nose.  Maybe someone else who saw the whole thing can fill in the details.
They are the same thing or else I am missing something.
The music is nice, the pictures are nice but what in the world is the message?  Not worth the time...sorry.
Missing The Word "A"
Hi. Please tell me that missing the word "A" (as you did) didn't actually cost you points on a QA review!! EEK!!!
Our cat, who has been missing since April
He is a little thin, but otherwise looks to be in good shape.  The best news is our new dog (stray -somebody dumped her on the highway by our house) who loves people/hates every other living creature, just walked up to him, sniffed him, and paid absolutely no more attention to him. It's a good day
missing 1099 - what to do??
Ok, it's now near the end of February and I'm still missing a 1099! I've notified the company, but they just said it was sent out and weren't any help. The amount was over $10,000, so I obviously need to report it. How do I go about reporting it without a 1099? Do I need to report the company to the IRS? Anyone out there with their own service, what do you do when someone doesn't receive their 1099? Can you just send them a copy or do you have to completey re-do it? I remember reading something about the form having some barcode or something in it so the IRS can scan it, so does this mean you can't just send a copy?? Thanks for any help!
Missing dictations
I also get a patient list from the doctors office. I check off which ones I got voice files for, i.e. which ones I typed. I don't keep track of which names or not checked off. How do I know if that patient just didn't show up for the appointment, walked out without being seen, or if the doctor put off dictating. That's administrative work that the doctors' secretaries do at my client's office. If they can't find something they think he dictated and ask me to look for something or check on something I'll do it because it only takes a few minutes but I don't do all the stuff you're doing.

I think you are missing her point
I don't think it's about the money. I think it's about priorities. Should the MT think about her needs in her last few weeks or the company's needs? I think the poster was implying that she was doing the company a favor by training others on her accounts, and was it worth it to think of the company rather than her own needs. You are being short-sighted in your reply.
You are missing the point
If you go to a session WITH him and have the counselor hear your problem, she/he can help the two of you work it out.

It's like calling him out in a nice way - the counselor will make him address the issue and you won't be forced to choose avoid contact he probably really needs.
Missing the point.

If the IC accepts the work, then it is expected that the IC will do the work. Don't take on something that you can't do. Period.


If the IC takes the work, then later calls and says they can't do it, that puts the company in a bind. Sure, the company will solve their problem but don't blame the company for the IC's personal problems.


I'm not missing the point.

An IC is just that, and the company is EXPECTING her to type.  This is wrong of the company, not the IC.  The IC has a right being self-employed to refuse a job.  If anything, learn to stay away from companies who hire IC's, but treat them like employees!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  Eliminate the IC and make them an employee if you have such a proble with an IC REFUSING WORK THAT SHE HAS EVERY RIGHT TO DO.  Maybe in the morning, the IC could do the work, and then maybe another account that pays more needed her, which is really no business of the other company that she gives the work back to why she cannot do it. 


I cannot believe the nerve of some people!!!!!!!!!!!!!!!!!!!  That is wrong, wrong, and wrong no matter how you slice it!!!!!!!!!!!!!!!


If you haven't tried this your missing out!
This is the best program to date that I have. This has saved me so much time!!! The way Vann Joe has this set up you can import so much information into your document from the Patient Information screen its unbelievable. Invoicing is absolutely effortless. This program is the least expensive of all the ones I've bought and the most valuable without a doubt! Give it a try, you'll be hooked in no time and wonder how you survived before it!
1 pt for missing space.
Don't EVER leave out a space after a colon.  Did you know that was worth a point?  Sheesh.  I got a 96% on a 33 line report by missing a space after a colon. 
So do you have the missing notes??
If you have the missing notes then someone is misplacing them and you simply charge them a re-printing fee.    Are you doing digital and delivering back or do you pick up tapes?   If they want more delivery back, charge a delivery fee.  You can make it work if you want to but they will have to pay for the time you are putting into the work.   If you feel someone at the clinic is doing your work, explain that also.   Good luck. 
Missing Notes

I have that problem once in a while and my doc and I got into an argument about it once. I knew he didn't dictate the notes, but he kept telling me he puts a check mark on the notes he does dictate. 


I've been with this doc since 1995 and I have a phone in system, so if he dictates them, they're transcribed. If he doesn't dictate them, then he didn't do them.


Well, for how busy he is, if he put the check mark on the note PRIOR to dictating, then gets called away for a patient or starts to fall asleep while dictating (which he has done already), it could very easily be overlooked. What aggravates me is that he makes me type Re-dictation on any notes he says he did before but didn't.


Also, I have found that since the last secretary left, there aren't as many "missing notes" as before. Hm-m-m-m. That tells me something. I can understand if I put a blank for the patient name (no list to follow and if it's a new patient or can't understand Speedy Gonzalez, then those notes could very well be thrown away if they can't verify the patient.


I don't print the notes or hand deliver them anymore. We use PCAnywhere, and the notes are in one file with the dates of the notes dictated, which I transfer directly to his computer, so they print them out on their end. I have the notes and so do they, so if they are missing a note, all they have to do is check their files to see if that note is there. If not, then he didn't do it.  End of argument.


This has worked out great for me, but for you, well, I'd think twice about keeping a job with that much aggravation. Find another account.


 


P.S. - and also, I have had missing notes too
dictation system by the doctor when they dictate.  So instead of coming to your pool, it ends up somewhere else.  And someone in the hospital ends up getting it and, not being sure what it is (or maybe knowing but welcoming the easy work), they transcribe it.
Yes I did but I am missing the main
xx
missing WP5.1 file-help, please!

I recently started a part-time job which uses WP5.1.  After it had been sitting in my computer unused for 2 years, I opened it up and got an error message;  file keys.wpk missing.  I have old floppies somewhere with the program backed up.  If I found this file on the floppies, how would I go about putting it back in, and where would it go? 


Thanks. 


 


 


keyboards
I am constantaly having trouble with the letters being worn off -- have been through 4 keyboards in the past two years -- any suggestions, though I know where the keys are, it looks funny when they are blank.

Thanks.
Patti
keyboards
Jen, did you call about the keyboards? Anything I found said that Cirque is no longer in business, and when I went to the other site, found only the pads, not the keyboards. The original looks wonderful. If you find where it can be purchased, let us know.
Keyboards
Once upon a time, I used one of those split keyboards.  Considering buying one again.  Does anyone use one?  How does it compare over the longterm? 
Keyboards

It didn't take any time at all to get used to the GoldTouch in the tented position.  I bought mine off of ebay and am keeping my eyes open for another one, cheap, to have as a back-up. 


I have a COuntoured keyboard that I bought off Ebay. I have had it for a month or 2 but just havent had the time to work with it.  It seems kind of complicated to get set up.  The Goldtouch, I plugged into a USB port and off I went. 


I have seen and bid on all kinds of keyboards. They even have one handed one that resemble the top of a job stick.  One hand does it all.  And there are ones called Bats (I think) that are everything done by one hand.  I am trying to buy one of those kinda cheap. 


ALso, I have tried Dragon Naturally Speaking but the time to train it took too long.  It was quicker to type. 


 


Keyboards

I have no idea when I will be trying that out but can let you know.  If I lose your email I will post that I have tried it.  It looks to me like it is going to be like when you spell something out on the telephone.  So many clicks per number to get a certain letter. 


I have never had trouble buying anything off ebay.  I have seen new and used keyboards.  Mine have all been used but I always check the stats on the seller to see that history.  Also pay with PayPal so would have that as a recouse also if had problems.  And of course, I save all correspondence, etc, not just for ebay but any kind of cyber transcactions. 


Keyboards
Hi Anna, check out this website. http://office-ergo.com/12things2.htm I searched for Ergonomics on google, and came up with a ton of sites. Hope this helps.
Keyboards - sm
I am a keyboard snob.  I only use mechanical keyboards (which are usually older keyboards).  They have the "click" that comes from the spring action making connection.  My preferences are Magitronic, Keytronic,  or (best) NMB.  These keyboards have "sliders" that make typing a joy.  The older IBM M keyboard is also mechanical action, but I find the keys rather harder to type on.  I like a clicky, soft touch mechanical-action keyboard.  I usually buy them on ebay - some are rather expensive, some are cheap - all are old and all are mechanical action! 
keyboards
I had a Kensington keyboard that I bought I think at Comp USA, somewhere more than 3 years ago.  It was not really expensive, and didn't have a split keyboard, but had slanted keys, which I thought were quite a bit easier to use and I really liked it.  The letters didn't wear off, and it was working fine until I dumped a whole glass of diet orange pop on it about a month ago.  A whole glass, that is, except what went all over my desk and the wall.  I took it all apart, rinsed everything out, set it out in the sun to dry well, put all the little rubber dothingies back in place on each key, and have a keyboard that doesn't work anymore.  Sigh.  I would buy another one just like it, and hope to find one as soon as I can stop putting money in other things, like furnace repairs.
Keyboards
I have bought some of the best and the longest they last is 6 to 8 months witout starting to come off.  So I buy a new keyboard about every 12 to 15 months as it also looses its bounce.   Guess that comes with doing 45,000 to 50,000 lines per month but you would think that they would make them so that they last a little longer.
Keyboards
I have this problem as well and was told by Dell tech support that it is the grease on the fingers, i.e, lotion, eating while working etc that makes the letters wear off. I have gone through 6 keyboards in 2 years and now I put clear finger nail polish on the keys and this has worked thus far.  You must do this prior to using the new keyboard first, as in no greasy fingers. 
RE: Keyboards
I use the Microsoft Wireless Natural Multimedia Keyboard and it is wonderful. Love it. I don't use the shift key on the right either apparently.
Keyboards - sm
I have tried all three, and always go back to the Maxium. The Goldtouch was too loud and cumbersome. I could not get use to the Freestyle, but love the Maxium. If you decide on one, and I have the Goldtouch in my computer closet I would sell you...email if interested.