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I'm a small MTSO. Here are my thoughts on it

Posted By: sm on 2005-11-26
In Reply to: Idea for a new transcription service. We are looking for some ideas to firm things up. TIA. sm - Still in Thinking Stage

I would determine how much per line the seasoned MT should get.  Not sure how much you charge.  But I, being a small MTSO, charge my clients 14 cpl and I pay my subcontractors 10.  Ideally you would be a bigger MTSO and could pay truly seasoned MTs 12 cpl or something on that order.  Otherwise, if they aren't able to make a decent line rate, and they are truly good MTs, they might as well go get their own accounts.


About the pay between the new MTs/mentoring MTs - I would decide what the total you were going to pay for those lines were, and then divide it between seasoned MT and newbie MT.  Say it's 12 cpl - pay the newbie 8 cpl and the seasoned MT 4 cpl for the work that the newbie does that the seasoned MT is helping with.


My husband's company does something similar.  He works with a partner, but the partner is less experienced.  He is basically my DH's helper.  DH uses his own truck and the helper doesn't have to use his truck.  Each job pays a set amount, and DH gets 70% and his partner gets 30%.




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Any small MTSO need PT help? sm
Okay, I have tried the big nationals and that did not work out for me.  I would like something for a few hours a day - would love to do family practice SOAP notes again or something where I can just type away and make some decent money.  I promise a fast turn-a-round and I am willing to work hard, but no complicated platforms and no set hours.  
I had a small MTSO ask that once. sm
As I was heading toward the exit door, she asked me to send her every single one of the normals I used.

So, I sent her the exact ones she had sent me in the beginning, before I refined them to a fine tune, which had taken me hours and hours to do. I'm telling you, I had most tests for every doctor where I could just hop around and fill in the blanks. No way was I giving those hours of work away!
Two small MTSO (nt)
xx
Thanks, Small MTSO
I knew it must be something like that.  Thanks for your reply.  Molly
Small MTSO
11.5  to 12.5 cpl, put in 30 to 32 hours per week myself now.  Went down to part-time this summer to 22 to 24 hours.  First time in 18 years and felt good.  Just got two new accounts and so back up but will myself after paying IC's make 50K, down from last year but worked less.  Next year will be up to 55K+ unless I go part-time again in the summer if my IC's want to make more.  Will probably raise rates in January as have not done so in two years.    Patti
Especially when the small MTSO

is worth.  I'm done.   


I did when I worked for a small MTSO sm
and boy, did I live to regret it!  She was, let's just say, um PSYCHO!  In a nutshell, my nephew died and she didn't believe me when I asked for a few days off...she had to see the announcement in the paper first! Needless to say, I dumped her shortly after that incident.  There were many, many more, but this was the final straw!
This happened to me too. Small MTSO been with
them for 3 years.  check was mailed, but post office put it in wrong box.  This has happened 3 times in the last 3 months and every time it was the post office not them.
www.lts-inc.com is it a small MTSO in Richmond, VA-
I have been working PT for them since May 2002 except for a short leave of about 4 months. As far as I know still looking for a few more people, just lost 1 yesterday who could not get the hang of WP5.1 I guess(it's what the hospital they contract for uses). Oh well, their loss will be someone else's gain.
As a small MTSO, I found you had to buy
all I really needed was a few.  So I started filling them out online at www.filetaxes.com.  It's much easier and they send out the 1099 for me!  Price is very reasonable too.
I mean big as in Medquist, little as in small MTSO's
.
I also make 11 cpl as an IC. This also is a small MTSO. nm
nm
For me, a very small local MTSO
doing tapes/office notes.
I have worked for a small MTSO once and

was never afraid of not getting paid. Something in her voice told me I could trust her and just dove in. No contract, either. But I did have to give her my SSN for the 1099.


Never realized I would be setting myself up for trouble but every 2 weeks the check came in the mail.


Ask the MTSO. That's all you can do.


Small MTSO here - 6 cpl -- ridiculous

I as a small MTSO would be so embarassed to offer 6 cpl to anyone.  Could not believe what I read.   At the most I take  20 - 25% of what I charge clients and pay the IC the 80%.  I even do the pick up, QA, billing and delivery of finished products.  But to offer 6 cpl is a slap in the face.  Even newbies I offer 7.5 to 8 cpl and start them on the easiest accounts.   Hopefully she can sleep at night and look at her face in the mirror.  


 


My opinion as a very small MTSO
I determine what my minimum charge is by figuring out what I would pay an IC to do the work and then add in enough left over to pay my expenses (TASP, insurance, QA, etc.) and then some for myself as account manager.  If you get an account that you will be working on yourself, you will make both the salaries for the IC as well as the account manager (you are doing both jobs) and pay your overhead.  If you get an account that is bigger than you can handle by yourself, you can easily sub all or some of it out and still pay yourself and your overhead.  Sit down and at least do the financial part of a business plan in order to figure out what you need to charge.
I'm a small MTSO - what platforms do MTs like?

Or do you prefer typing in your own Word program and emailing encrypted files?  Do you prefer to use C-phone to access the dictation, or wav pedal?  I'm seriously thinking it might be better to use a platform where MTs can go online to access the dictation and the platform to type into and I am looking for ones that MTs like and consider MT friendly.  So...what have you used and which ones do you like best?  I did do a search, but I'm asking again.  Obviously, being a small MTSO some of the larger platforms might be beyond my reach, but I'm looking for opinions.


I assume she works for a small MTSO or something, not MQ
x
Re: Post way below about the small MTSO in Suffield, OH.
I posted that I worked for a company, though don't know if it is the same one.  I'm just curious if it is.   I've included by e-mail if you want to e-mail me.  
MTSO needs to pay MTs on time, no matter how small sm

her business is, no matter when (or IF) the MTSO is paid by the client.  I would NEVER contract with an MTSO that expected me to wait to be paid until they were paid by their client.  Impossible way to do business, very unprofessional. 


I used to work for a small MTSO that used gotomypc - sm
I would connect up to her computer and download the voice files to my computer. Then disconnect/log off. Then I would play the voice files on my player (Bytescribe) and go to work. When I was done, then I would just email the work to her. But if email was down for some reason I would just connect back to her computer with the gotomypc and upload the finished work to her that way. Your computer would probably run faster if don't stay connected via the gotomypc. I suppose you can do that of course, just doesn't seem much point to it though to me, unless you only get one voice file every now and then, so you just stay connected to see them come in on the remote computer.
Would be interested in working for small MTSo
I currently am working with a small co and I would like approx 15-20 more hours of work. I mainly do clinic. If you have anything please let me know. I love small MTSOs
I'm glad I work for a small MTSO....
I hope my boss never sells out like my last one did. My old company went down the tubes after that and I see lots and lots of posts about it here talking about how bad it is. These nationals sound awful.
No matter how small an MTSO is, their first obligation is to
nm
Costs for small MTSO equipment
This question is directed to our wonderful small MTSOs who participate in the site postings:

I have a question about what extent of expenses you incurred for equipment and related components for the physicians to dictate, i.e., FTP services, server, physician call-in phone services, physician digital dictation uploading/downloading services, and all that related equipment to send and receive dictations (voice files) and send/receive reports, all pertaining to internet and latest advances.

Considering a small MTSO venture of just three small doctor's office accounts, enough for 1-1/2 MTs, with a total physician dictator capacity of 5 physicians, not necessarily at the same time.

I would be also interested in not only cost figures (ballpark) but the types of equipment and software you elected to use (platform if any).

This information would be beneficial to me, and perhaps to other entrepreneurial MTs as well. Thank you in advance for your helpful information.
Just wait. I work for small MTSO and they have
dg
I work for a small MTSO about 25-30 hours a week
nm
I worked for a small MTSO who gave the client
the client changed to smaller and smaller font sizes, the MTSO let them know the rate would change so the MTSO never lost money just because of the font size. The clients always understood. The client simply wanted less bulk in their charts, not to short change the MTSO.
I only have dial-up, I work for a small local MTSO -sm
that uses a FTP site to send us our work, so dial-up is just fine for that (work is about a 20 hour TAT, so it does not matter how long it takes for me to download my work, and uploads are quick. So obviously a job that has no set hours, etc. is ideal for someone with dial-up. Also get your own accounts, then it doesn't matter does it as you are the boss. I have 1 account of my own and we transfer the files via the internet through an intermediary website (in place of a FTP). Just keep hunting there are dial-up jobs out there.
national/small MTSO are both on-line companies
there is PT and orthopedic work.
Or becuase of dropping rates, the small MTSO
fg
I make very good money at home with a small MTSO

looking for people that used to work for small MTSO in Suffield, OH a few years back.
ss
No (IC)....but I work for a small MTSO and have set deadline each day for my work
I will not be working on Thanksgiving day, though I will have 120 minutes waiting to be done and turned in by 8:00 a.m. on Monday morning.
small mentality usually means small pocketbook
Still make more than you and I but that is deserved. They've put the effort forward and educated themselves.


Here's my thoughts....sm

While I feel empathy for her family wondering what happened and wanting closure, frankly I'm tired of hearing about the case on the news, and that we have tied up FBI and even the military resources to look for her.  We have people that go missing in the US every day... and people visiting countries disappear - and you only hear about the ones who have families that are rich or well connected with the media. 


In my town there's a college girl who has been missing for over a week and it finally made the newspaper in a small blurb today.  This girl missed a flight to visit her family for a vacation and hasn't been seen or heard from since then, and her family says this isn't like her and that she was excited about the vacation.  Are they getting the attention this chick in Aruba is getting?  No.... because they're an average middle classed family.


Some thoughts on that...

I do know how you feel.  There are a few things I've done to cut that type of sress down...


I'm not sure what your company is like, but for mine, we have a primary account, and many people also have secondaries (mine is so busy that I don't usually need back-up work, so I have one major account).  It pulls from several clinics, but with a pool of about 20 or 30 dictators, after awhile, you get the hang of even the hardest ones.  There are some dictators that are just really bad, and I struggle with.  When I can't figure something out, rather than spending 10 hours searching and struggling, I use blanks.  I give it a good faith effort, as best as I can, and then I move on.  Since I usually clip along at a good pace and am pretty confident in 99% of the work I do, I don't let myself feel bad for sending something to an editor, if I truly don't know what it is.  Of course, I do the research, but if I'm looking for something for more than a few minutes, it's been too long.


You may need to look for a different account/specialty or even a new company, if you think that is the problem.  I know that, at one point, I ended up moving from a difficult but high-paying account to an account that paid less, but I was more comfortable with.  I ended up making more with the lower-paying account, because I wasn't having to stop every 2 seconds, and I wasn't tearing my hair out, and ending up in tears at the end of the day.  Of course, people should move up as they feel ready for that, but perhaps you need a workload that doesn't create so much extra work for you.


Those are just some thoughts, but you CAN do it.  Be proactive in finding a situation that works for you.  You are more of an asset to your job when you are comfortable and not stressing and struggling.


Hang in there!


but here are my thoughts
If your son cried, the coach tried something with him.  Why didn't anyone press charges or have the coach fired?  You don't let pedophiles coach kids.
My thoughts
For obvious reasons, I hope it is not true. But it kind of makes sense. I was working on Monday the 5th and was transcribing work from the 2nd, when within an hour, the work was 100% gone! Perhaps they routed all the work from Amherst to Ohio and then offered them unbelievable incentives to get it done. Not sure if that is what they did or not. All I know is the work was gone awfully quick and it has yet to return.
My thoughts
Direct deposit is definitely the way to go! Never a worry when and if the mailman is coming today!
I second your thoughts
Aren't these people that CONSTANTLY complain so darn frustrating? I am right here with you that MQ is a good place to work. Well, better get back to work - LOTS OF WORK THIS MORNING - YIPPEEE!!!!!!
My thoughts exactly
Great minds think alike, and I agree with you 100%!!!!!

Well said!
My thoughts-LM

  


 I would want to know what type of docs run the clinic - whether anesthesiologists, physiatrists, ortho, neurology, etc, as this will guide the typical direction of the dictation.   Because pain med Rx writing is always under scrutiny, there will probably be a fair amount of repetition for every pt on medicolegal issues.  Most, but not all, of my experience is with neuro/physiatry-based pain management.   For both these, I found the doc more likely to do further workup, which leads to much longer and involved reports. In the middle would be those docs who do extensive review of the patient's history and only minimal further testing.   The extreme other side of the coin are those, what I call, in/out pain clinics where the pt shows up every 30 days, re-signs their drug contract, has their BP checked and leaves with a new Rx.   I would always expect the initial H/P to be extensive and the f/u notes relatively brief.  Typically lots of phone call documentation and referral/followup letters or information.   Anesthesiologists lean more toward a lot of injectable therapies, blocks, epidurals, etc., at least initially, putting more of an op bent on their practices. 


As far as interesting, pain patients are very repetitive in their complaints and their needs.  Typically,  by the time a pt gets to a pain management practice, the cause of their pain has already been extensively worked up.  There are true chronic pain sufferers and those who are drug-seeking only.  Things do get interesting with the latter because they are very creative when it comes to trying to con or manipulate the docs.   If I were in your shoes, my first question would be what speciality of docs run the clinic.  As far as job security, it is way up there for legit practices.  More often than not, the average family doc is not willing to prescribe pain meds beyond a certain amount of time/quantity and feel forced to refer the pt to a pain  management practice in order to protect themselves from the medicolegal aspects of the business.    Hope something here helps - best of luck to you. 


My thoughts
I have worked for the same company for six years and my best friend also works for the same company but has different accounts. It seems that things seem to go in waves and becomes either feast or famine and seems to be this way for both of us at pretty much at the same time so I wonder if it is just kind of natural for things to go up and down. This time of year seems to slow down for me and I have come to think it is because of Christmas, seems maybe people aren't wanting to go to the doctor and have the bill due to Christmas coming up. I don't think there is some conspiracy or things are being shipped out of the country, I think it's just the natural flow of things, at least for myself and my accounts. After the new year things always pick back up for me and have for the last six years.  
My thoughts
What exactly is difficult about it?  The IC's charging a fair line rate.  The doctors use a lot of macros to save time and because if they're like most doctors, they hate dictating, and they get to see more patients so get to charge the insurance companies more plus collect co-pays.  I just don't see anything difficult about it.  
My thoughts .....
I think EVERY new driver should have a nice Rambler for their first car, then a Pacer .... it'll make 'em appreciate anything more LOLOLOL
my thoughts
your m-i-law's 'not telling you the whole story' in my book is akin to lying -- at the very least, deceit. Maybe it wasn't her place to tell you, but she could have insisted her son did (or else she would). For her to keep in touch with this other woman is inappropriate in my book, unless she is scheming to put her back in the picture. Of course you have the right to feel angry and betrayed. You always have the right to feel what you feel. i'd be sorely inclined to put some geographic distance (a lot of it) between you/hubby and her. i'd be civil, but never feel i could trust her under these circumstances.
I'm so sorry. Here are my thoughts.
I'm so sorry to hear about your dad. I can't say I know how you feel because my parents are still alive but I can say I'm so sorry. I think a death of a parent is something you NEVER get over, you just learn to live with it. I think if you feel the need to cry every day, then cry every day. But also, try to think about the good things....the things you learned from him...the things you did together. I bet your dad would not want you to feel this down over his death. He would want you to remember the happy times and focus on the future. Take each day at a time. You are only six months into the griefing process so I would think it is completely normal to shed a tear over your beloved father. He sounded like a great dad and he thought the world of you. Hang in there. You're going to make it through this.
My thoughts
Well, being a country music lover, I liked last nights show. However, besides Kelly and Bucky being in their genre, it was definitely an off night.

I LOVE CHRIS! I think he could sing an autopsy report and make it sound beautiful! He definitely rocks and I can see him winning it all!

Kellie was great! Yes, her "dumb act" is a tad annoying but there is no doubt she could be a country star.

I think Ace might be going home tonight, or perhaps that is wishful thinking. He just annoys the crap out of me.

I must laugh at the one poster below that mentions Kenny Rogers. I must say he looks pretty darn good. Actually, I think he looks younger than he did 20 years ago.

can't wait until tonight. My prediction is that Ace is going home.
my thoughts on it

Homosexuals as well as other "minorites" have been treated as second class citizens for so long now.  Let them be proud of it!  Do I think they go a bit far sometimes?  I sure do!  But I don't have a problem with it.  If a same sex couple wants to hold hands on the street then let them.  We don't need to stare in disgust and shield our eyes.  They are just trying to have the same freedoms as we have.  Discrimination is alive and well even today.  I know this because I have gay friends and hear about it all the time.  I feel that as long as you are happy and living your own lives then then let them be.  I know many "straight" people who are living in dead-end marriages,  completely unhappy and not doing a darn thing about it.  But their union is so much more sacred?  I think it's hogwash.  We are all different.  Let's celebrate those differences, not put others down because they aren't "fitting the mold" of what's acceptable.


I'm looking forward to Rosie being on The View.  I don't think she'll slam her sexual orientation down our throats at all.  She has very precise views, yes.  And she will talk about them.  She's VERY political and I feel that has nothing to do with her orientation.  SHe's given and helped raise MILLIONS for children and others who are less fortunate than her.  So why is it any time Rosie comes up people automatically make fun of her being gay?  Get over it people.  SHe's a person just like you and me.  jeesh!!!


My thoughts
I did feel that the fact that she had a REAL JOB on top of her Mom job was downplayed. Sigh....as it always is, I guess TV is no different than real life :-(

I would imagine they set up the other Mom and the husband to "work" doing the medical transcriptoin by just giving them really easy stuff and having someone go over it (probably just re-do it) before it went to the doc/hospital. But both the Exec Mom and the husband couldn't handle the MTing so I think that said a lot.

I felt she got respect at the end. Again I watched this months ago so I am trying to remember exactly, but it did stick in my memory that she was valued at the end. Love the show!