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Serving Over 20,000 US Medical Transcriptionists

I'd setup IM or similar instead of making phone calls. It

Posted By: me on 2006-02-28
In Reply to: No, I'm not dialing in for dictation... - CoffeeCat

seems like the company is very disorganized.  I personally would not make any phone calls that I am not reimbursed for. 


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When the company asked me to start making long distance phone calls,
they offered to pay my long distance for the charges. I then got a cheap long distance plan to make the charges for them more reasonable.

You need to JUST SAY NO to making long distance calls for them. If they will pay for it then do it, otherwise no way.
Is there a way to use my C-phone with my Vonage setup? SM

I need to plug my C-phone into a phone jack.  My Vonage setup is completely wireless set up by my local cable company.


I've got an analog telephone line, but the local phone company in this area is incredibly incompetent and I am at the end of my rope and am desparate to figure something else out.  I have called this company of Keystone Cops four times trying to order their unlimited long distance plan.  Each time they have apologized for the inconvience and said "somebody dropped the ball" and they are just so sorry.  This morning I called them for the 5th time because I got a letter in the mail yesterday thanking me for signing up for the 5 cents a minute long distance plan!  Now I'm told that they are making "notations" on my account and when I get my bill at the end of the month I will need to call their "investigations department" to get the long distance charges reversed.


So as you can see, my frustration meter is maxing out with these people!  Help me figure out a way I can use my Vonage with my C-phone and tell these people to hang themselves with their telephone line!


harrasing phone calls

my local phone company as most do, has a harrasement dept.  you set it up that each and every time you get a call, you hit a certain numbe of keys and it "logs" the calls.  After 5 such calls, you then report it to the police dept, they get the records and can go after the creeps!  You never know the number, but the police will let you know who the offenders are.  My sis had to use it because of an ex boyfriend of my nieces...his mother lost ALL phone service for a year!


wish you had it, it worked great to stop the 2am calls.


I remember 5 cent pay phone calls. nm
:+
Yup, and hate regular phone calls like that, too. Grrr....nm
,
Certainly, I applied to that ad, and received 2 phone calls back.
I had no knowledge of them either. So, I asked if they are US based and what their plan entails. He told me they have a base in the Philippines and plan to send all of the transcription overseas. If I had a problem with that to tell him now. Of course, as candid as I am, I told I absolutely have a HUGE problem with that. I also told him that I am not the candidate for him!

What led me to believe it was an overseas operation was that I put that phone number in reverse look up and an Indian name came up, not the "American Name" that was listed. So, that was a huge red flag. I outright asked him what is his "real name".
If you have a cell phone, why not use that for your LD calls and CX the LD on the land line?
.
I transfer my calls to cell phone during work. nm
nm
No, they're talking about Internet phone calls, not FTP transfers.
The physicians aren't actually calling you over the Internet to dictate. You're downloading sound files and uploading documents.
I definitely feel like we are dealing with the same person! I think I need to make some phone calls
and put a stop to her!  I cannot stand the idea that she is out there still scamming people like she scammed me!
Happens all the time. Make phone calls for more definite action. nm
s
What is the longest you have gone without service? Do they return phone calls promptly?
TIA
I agree. The silly phone calls just make the worries worse, if
nm
PLEASE see my question regarding daily interruptions, phone calls, drop in guests/COMPANY BOARD

He calls me daily whining that he doesn't have any money. Then calls me names when I
a check.  He hasn't looked for a job, hasn't even read the want ads, I'm sure.  He told me he realizes he can't live without me.  My paycheck is what he can't live without!  I feel so humiliated and angry sometimes that I put up with him for as long as I did!
Just making sure--$60/mo + monthly phone bill? sm

Talk about perfect timing!  I told my bro last night about connecting via his cell phone.  (Found that info here by searching the archives.)  Anyway, he also uses AT&T.  So that is $60 plus his regular phone bill, correct?  TIA!


sure i was. i'm making fun of the people who are making a case for background checks, etc
to do medical transcription at home as if they may do something AWFUL with the info they receive. So if you want an invasion of privacy let's REALLY invade it and make sure fat chicks don't transcribe because they are so busy eating they can't get the work done, they mess up the keyboard with food and if they are provided health insurance they will raise the rates for the company sky high because their health risks are higher than others. Then there are the psychological issues overweight people bring to the table. After we eliminate fat people, we can go on to eliminate diabetic people who may have low blood sugar while typing and go into a spell and type the wrong thing. I could go on and on through the process of elimination. How about prescribed medications that may cloud your thinking? So you take Ambien to sleep but you have an Ambien groggy hangover when you are transcribing? Should they transcribe. How about your teens are on your last nerves and you take a Xanax? Should you be allowed to transcribe?
Well..Here is my setup

I have two different IC positions.  I sought out the second one when the first started shorting my pay and paying late, intending to replace the first completely. 


However, both are IC positions..The one requires that I type 1000 lines between the hours of 6 a.m. and 10 p,m. I can work overnight if I want to, and often do...


The other just has a daily requirement and I can do that anywhere in a 24 hour period...


However.  I can put out 1000 in four hours..and so I usually do 2 hour blocks...I will do 2 hours for one company, and then two hours for the other...and so on and so forth...the first company, which I now have a part time commitment but still do full time work(they consider FT 10,000 lines in a 15 day cycle), has had a tendency to be slow and run low on work recently...The second company does not ever seem to run low as it is a MAJOR hospital in a largely populated area and there is both inpatient and outpatient dictation. 


I am a single mother of two children under 5, with a car payment and a mortgage.  I am not accustomed to living beyond my means but their father just left last year and I have bills to pay(he took 4,000 a month in income with him when he went and the odd twist on the whole thing is the judge ordered no child support because we agreed on joint custody, even though I am primary)


Stuff happens and we all have to make a living..I remember six years ago making more than I am now and that is insane...wages are supposed to go up, and not down...and that was a local service and I now work for two national!!! go figure


 


How this is unethical or illegal I do not know as long asthe requirements for both are met.  I think perhaps the definition for both terms needs to be revisited if poster is using them to refer to a situation that meets the criteria for neither. 


 


Just my 2 cents worth, anyway


op setup
Look in BOS, appendix a, page 443.  I always use them.  No colons, returns after the capped heading.
setup in the car
I like to think that the three day drives to Massachusetts that my family took each year prepared me for this! :)

I have a converter that I can plug into the cigarette lighter so I can plug my laptop in (you can get them at Walmart for 20-30 dollars) and I have Verizon's PC card that works just about anywhere in my area. I usually just stick my foot pedal in the floor board and go to town. The only bad part is my husband likes to take corners quickly so I have to hold on to my laptop or it ends up in his lap! :-D
did you setup?
There's a setting to go in and define what a line is, did you set that?
I had the same setup...
and it worked just fine.  I hope everything works out for you.
Well, that's the setup at my doctor's ofc.
he places the chair where he can see you while he types. It is as if you are dictating and he is transcribing and he types fast! His nurses come in first, and they also type your complaints, vital signs, etc.

I have typed ER in the past, so maybe I will go back to that since it will be the last to go EMR. I just hope I can retrain for something else soon.:)


P.S. more info re: my setup
Sorry, I should give more info. I'm currently using "pre-Stedmans" ST for Word 2000.

Oh, and yes, I too found out the hard way about the weird behavior with Word 2003 and went back to Word '00. Hey Stedmans and M-Soft, keep up to date and work with each other.
I have that setup and may have tiny lag...
but its only a bit more than I had using wav pedal without Vonage. I do find the C-phone pedal to be a different cat from my wav pedal, though, and not very fond of it! Mine has gone psycho a few times and does its own thing, totally unresponsive to controls. As they aren't too expensive I may just replace it at some point with another used one and see what happens. If your C-phone is not new, you might cosider replacing the pedal to see if that helps. I have been told the pin-plug setup is very sensitive and easy to disrupt. Good luck!
My setup is working
I've never tried using a PS2 to USB adapter so can't comment on that.

I'm just started using StartStop today with a USB 3-pedal footpedal and an ergo keyboard plugged in via USB to the laptop (have been slowing setting up the new laptop for the past month).

My keyboard has USB ports in it also. Maybe he means you can't plug the USB footpedal into the USB ports on the keyboard? I have the footpedal plugged into a USB port on the laptop expansion base and the keyboard plugged into a laptop USB port.

Hope you can get it going.
EXZText setup, at wit's end

If I double-click on the EXText icon first, it will not load Word and I get a "dump" message. If I load Word manually, the EXText program doesn't respond. However, if I load Word first, EXText loads just fine, I TransNet also connects, but none of the EXText keyboard commands are working.

If anyone else had this problem, how did you solve it? 


router setup

i set up a router on my main computer to my son's computer.  i then set up the e-mail account on his to match the ones on mine.  now, my son's computer is getting all the e-mails and mine gets none.  How can i set it up so both computers get all the e-mails.


thanks


Okay, here is a pic of my recliner setup

from the sitting in the chair view


It really depends on your setup s/m

I stay that if your CPU is down there, then it is not safe.


I personally have a corner style desk that has a room for a space heater, which is what I use.  All of my cords are tacked to the desk, so no accidents waiting there. 


I do like the idea of an electric throw blanket though.  I did use a heating pad for years (an extra large one) draped over my feet.  The heater I have now does great wonders for heating up my small office area, otherwise I would spend the money on the blanket. 


For work, I have it as a desk setup

I have a table that doubles as my sewing craft table and my work desk, depending on the day.  I set up my laptop for work as such:  laptop used as a cpu and monitor, external keyboard and mouse attached via USB/PS2 adapter cord, placed ergonomically, and footpedal attached through a USB port.  It works pretty well for me, especially once I had everything set up comfortably.  When the work day is done, I can grab the laptop, disconnect all of the wires, and sit on the couch with it and surf the internet or whatever via my secure wireless connection.  I know some people take more advantage of the flexibility of a laptop, but I just cannot type on the integrated keyboard for more than a short while and it is nice to have a comfortable set up for work, and the convenience of my written reference materials next to me on the table. 


I have used it on the road in a hotel with hotkeys, but I still brought my external keyboard with me!


Good luck. I love laptops - so much less bulky than a regular PC. 


 


 


Where I work for they can tell during the setup process.
And, they'll take someone who has accelerated dialup.
Those using digital, what software/setup?

For those of you using digital recorders iwth your clients, what software do you use to manage sending/receiving dictation and sending transcribed work back?  I use Olympus recorders and have just been using the software that comes with them, but I'm wondering if there is a better way/better software??


I am by no means an MTSO, I have 3 physicians right now and 3 more starting within the next few months.  I do not have any subcontractors or employees.  Is there any better software out there or a better/more simple way to set this up?  Just wondering and any input is greatly appreciated.  Trying to make things as simple as possible for me and the docs. Thanks! 


Wireless router setup sm
Does anyone have any experience with setting up a Linksys wireless broadband router? I have a cable hookup coming tomorrow and have had to buy a wireless router and another wireless setup for a second computer. I heard the cable company will install only one modem on one computer and I must make my home wireless for other computers. The "Geek Squad" at Best Buy in my area warned me that it would be wiser to pay them to come out than try to do it myself. E-mail me if you have experience doing this. The box looks self-explanatory but I'm a little hesitant. Thanks for any help.
Sometimes they are setup so no place available to plug in. You
should probably get a new battery. 
independent setup details

Have you considered a consultant?  I know a very good one who not only works with independent transcriptionists but also assists acute care facilities with new information systems.  I would be happy to send you the info. 


Your problem may be in the Page Setup
Go to File, Page Setup and set your margins to what you want them to be. Make sure under Preview that you have it set to whole document. Click OK. Does this help?
Have you tried the Footpedal Setup Wizard?

I had a similar problem, went through the wizard and then it worked. It's worth a try.


Lanier Setup Question
Does the Lanier system connect through your computer somehow or does it just connect to a phone line only for access?  Thank you!
I had a dual boot up setup. sm
I had 1 monitor,
2 keyboards,
2 mouse, 2 tower PC.
It had a button to push to switch over to the other PC.

On 1 PC was their platform and I needed to still access my PC for all my reference stuff I had created.

So on their PC, somehow it was set up where both PCs, my DSL, the internet to use Google and email

Sounds cumbersome, but it was okay, set up at the same workstation, did not have to shift chairs, the keyboards were kinda on top of each other or just in front of the other. Used the same monitor for both PCs.
I have gotten a few calls - sm
I actually have not minded that I have not taken a job with the ones that I have called, but one person did ask me for my opinion on what I liked about the companies I have worked for and what I didn't like and what exactly would be the ideal home position. I liked that she took the time to listen and took notes. Although we both felt I would not be a fit for their company (hours and work schedule weren't good for me) I actually enjoyed sharing and hearing her feedback.
The Q calls it ASR too.
nm
On this format, no need to specify to whom you respond, as the setup shows you. nm
x
I have the same exact setup - works great! nm
xx
Did you try changing your margins in Page Setup?
After you make the changes save that document as something...ex:  Template Form.  Then when you work on that account you can pull your form, use it, and when done save it as whatever it needs to be.  That way your Template Form will always remain the same.  I don't know if this is what you wanted or not..hope it helps.
Wireless router setup/laptop

You don't say what kind of router your have but your wireless router DOES NOT need to be connected by ethernet cable to your computer--you only need to connect by cable when you initially install the router software.  Next, if your router has WEP or WAP security enabled, your laptop wireless will not be able to just connect automatically.  Copy your router settings from your main computer (the one you installed the router software to) onto a USB flash drive if you have one and load those settings on your laptop.


The easiest way to set up your network if you have Windows XP is to go to control panel, then go to the Wireless Network Setup Wizard. It will prompt your on how to set up a secure wireless network if your router has it and how to add other computers to your wireless network.  It is very easy if you have a USB flash drive--otherwise you'll have to manually add in the settings. Good luck!!


Unless you setup the respective blocking script (which I did), you

can expect IE 7 to be installed on your system if it is configured to retrieve and install high priority updates from Windows Update. HOWEVER, the update is still interactive. You will not just come back to your system and find IE7 all ready to go.


As far as the icon that just sits on your taskbar, it is causing no ill-harm. It's purpose is to serve as a reminder.



 


Microsoft Word Help Please -- New Template Setup

I have done this before and for the life of my I cannot remember how I did it. Can someone help me out?  Okay.  This new doctor would like heading and numbers under each heading.  He wants me to tab over from the number to begin typing and the words to sort of "wrap" so that the second line would not return to under the number.  I will try to show it here.


Treatment:


1.     The patient will ____________________________


        the rest of the sentence would continue under the words "The patient.


Setup.exe file does not work in Smartype?
I am trying to install an old Smartype disk and when I click on the setup.exe file nothing happens.  Why is that?  I am using Windows XP if that helps.  Thanks
urgent calls

That would work, with the cell phone.  I have my house phone line and the extra phone line for work only.  The company I work for has toll-free access, so I don't need toll call or long distance service, and it runs less than $20 a month.


I also like having caller ID so I can also see who it is, and the answering machine so I can hear why they are calling.  If it's urgent or important, I take the call.  Otherwise, I don't answer it.  You wouldn't believe how much productivity it eats to answer the phone every time it rings.


I believe they know the pay is so low they wouldn't get any calls.
x